Madrid Hotels in Hortaleza

Pros: Staff and cleanliness

Cons: No pool, poor restaurant and room service menu options.

Pros: It is a little bit far from the city center. However, I had been wandering around the city for a week already, this hotel become such an ideal place for me to relax for the last day before leaving.

Pros: Cleanness Friendly staff Food offering

Cons: Could hear neighbors

Pros: Nothing but near about 7minute within Metro .

Cons: There are medium sound due to semi high way.

Pros: Very good place to stay,need walk 10 to 15 from subway

Cons: A little bit walk from subway

Pros: It was close by to Mad Cool Fesival

Cons: There aren't any shops or supermarkets near. The only restaurants outside the hotel are only open Monday-Friday

Pros: Clean and exquisite

Cons: Location. But train station not far.

Pros: Clean environment, comfortable room, proper and delicate internal decorations.

Cons: breakfast not so sufficient, staff of dinning area seems not so friendly.

Pros: The location was ideal for a business meeting in the area.

Cons: The dinner on the night we arrived was fine, but definitely not wonderful. Good local wine recommendation from the waiter.

Pros: On arrival we spoke with Marcus who was really helpful pleasant & professional the hotel was really good & breakfast was everything you would ask for & all the staff could not do enough for you overall a great experience on our 1st time in Madrid

Pros: Quiet location. Nice and spacious room. Mini fridge and AC.

Cons: Breakfast could have been better.

Pros: Proximity to the airport. Perfect for a layover or one night stay. They have have a shuttle to the airport - though it was not running during our stay.

Cons: Basic breakfast. But otherwise, very nice overall!

Pros: Comfortable bed, good location with relation to the airport, especially if you're landing late at night. Small pool on the roof to cool off during the day.

Cons: The pool looks bigger in photos but still very convenient and enjoyable.

Pros: The hotel is in the ten minutes walk from Metro and Bus station (and airport bus also comes there!). You can reach the center of Madrid for 30-40 min in total. The room is very small, but nice, new and clean, with small kitchen and dishes, lounge on the open air. Also there was very helpful guard at night, who did all his best to help us with problem! The breakfast includes cereals, different ham and cheese. fruits and vegetables, pastries, yougurt and great coffee. For us it was enought

Cons: There is a mark, that hotel provides a transfer to the airport. When we asked about it schedule on the reception, the administrator (a man) told, that there's no transfer. Not very helpful. It is not very comfortable, that there is no night reception. It is great, that you can come and will be greeted by guard (who IS heplful), but some questions are out of his competention.

Pros: Pool

Cons: Smell in the room, noisy groundfloor rooms.

Pros: The variety of food during breakfast time was perfect and the attention of the lady from the hotel was excellent. In general, all the hotel staff met my expectations; in some cases, it was beyond. I will definitely choose this hotel when I go back to Madrid.

Cons: The cleanliness was okay, that's an area of improvement. The housekeepers can do a better job making sure to leave enough bathroom supplies for the guests when cleaning the room, to not request them later on during the day.

Pros: Room was very clean and quiet. Reception was polite and helpful.

Cons: I purchased this room based on the fact that it had an airport shuttle and breakfast. When I arrived at hotel, I was advised that the shuttle starts running at 8 am. I had to leave for the airport by 7 am. I had to pay 12 euros for a 4 minute ride. Would be nice if the booking had given the shuttle hours. Also, breakfast doesn't start until 7:30 am, so I missed that, too. Rooms are very small. My knees hit the shower when I sat on the toilet and I'm not a big person. Food is a big issue. They do not have a restaurant and there are no places to eat down the street. I had to walk along the freeway and cross to the other side for dinner. Not something I like to do as a female traveler. Had air in the room, however, I could not control it. I would set it but there seemed to be a setting that turned what I set it at off. Needless to say, it was too warm in the room.

Pros: Good breakfast can be improved. But it's fresh and always refilled unitl the last person.

Cons: All is well

Pros: The hotel was clean and neat with a good size room and bathroom. The staff was exceptional as they went above and beyond to arrange anything you’d asked them. Their airport shuttle is very convenient and quick! Good location if you visit the IFEMA or want to stay close to the airport. Their level of English is also great which makes it easy to communicate.

Cons: The beds were a bit too firm for my liking, but fine for 2 nights.

Pros: Great location, friendly helpful staff, good breakfast, nice pool

Cons: Would have liked the pool to be open for longer

Cons: Didnt meet my expectations at all as 4 Stars hotel!!

Pros: Rooms are clean and the staff is very gentle and helpful. The swimming pool and the breakfast is the best thing, the pool is clean all the time and there is a lifeguard as well and breakfast is delicious, it can be really named as ROYAL BREAKFAST. It’s worth for this money!!!

Cons: the only inconvenience was that I was given a room in the bungalow and I could here everything my neighbors from above were doing/talking.

Cons: A la hora del transporte al aeropuerto, me tuvieron esperando más de media hora porque se encontraba un pasajero desayunando, y por casi pierdo el avión sin importarles mi horario de salida del vuelo, se supone que tienen traslados las 24 horas

Pros: It’s located close to the airport and they can drive you untill there Room was comfortable and calm Staff very polite

Pros: We liked the Shower, swimming pool and the shuttle to airport

Cons: The beds very uncomfortable, A/C extremely loud and the Dining Staff very rude.

Pros: The location was perfect and in it had a pool which is really good for the hot weather.

Cons: The rooms were a really poor standard and quality, there were not clean, there was a lot of dust and ants. The beds looked like they had been taken from a really old hotel in the 1920's and the mattresses seemed to be older than me.

Cons: do yourself a favor and at all costs do not book at this hotel. we were staying in Barcelona and had to leave early due to a pending Hurricane bearing down on our home in Florida, on 1hr notice we took an overnight train from Barcelona to Madrid which arrived at 12:30AM. while we were on the train my son booked this hotel and which charged an exorbitant amount simply to stay for the night (arrive at 1:00AM depart at 8:00AM) but we really had no choice. when we arrived all the trains had stopped for the night so we had to take a taxi to the hotel, when we arrived at the hotel (pretty frazzled and very tired to say the least) we were greeted by one of the RUDEST men i had ever met in Spain after much discussion and very little care or even trying on his end we were told our reservation did not exist (you know the one i had on my ipad with a confirmation number and all details as well as payment in full) so now at almost 1:30AM he pointed us to the door and said we had to leave... if it was not for the other younger assistant behind the counter who offered to shuttle us back to the airport (yes the closed airpots at 1:30AM) we would had been fleeced for another $20euro cab ride back. needless to say sleeping (well not really sleeping) on the floor in the airport and being hassled by security every few hours to move was lets just say less than desirable. i strongly caution you to reconsider putting any trust in a hotel that would strand 2 people like that in the middle of the night safe travels

Pros: Nice hotel,we will come back for a longer stay.

Cons: nothing

Pros: Staff very friendly

Cons: Old rooms , need an upgrade Walls damage Parking facilities difficult

Pros: Free airport shuttle at any time! You call them and they go pick you up right away. Same with return to airport. Pool is nice, room iss nice. Value for money was great.

Pros: A good location if you come for shopping or coneference. Nice pool

Cons: We had ants in our room and they used a lot of chemicals so it was even hard to breathe there

Pros: The cafeteria is the only place that you find help and care.

Cons: The staff in the reception treated you as an enemy not as a guest !!!! Not clearly answered you questions and your requirements!!!!! Each one has his on vision of treating the customers and each one gives different advice and opinion!!!!. Breakfast is very bad and tables are not clean and nobody guide you to the table !!!! They are only interested in checking the room numbers and ticks how you will pay the money!!!!! Airport transfer was not easy in both directions and we have to call the hotel to send the minibus!!!! Other hotels have regular buses.... no cattle in the room for the tea and coffee!!!!?