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|"The staff was very helpful."||(in 31 reviews)|
|"Great location very clean."||(in 39 reviews)|
|"Nice and close to the ocean"||(in 21 reviews)|
|"The room was dirty and outdated"||(in 16 reviews)|
|"The beds are very uncomfortable."||(in 8 reviews)|
|"Old dirty carpets no refrigerator or microwave."||(in 9 reviews)|
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The experience was a disaster. As bad as it gets for customer service and facilities. I checked in and went up to the room and the heat/AC unit has no cover! The wiring and fan exposed. The room is filthy and the wall paper peeling everywhere. The carpet looks like it wasn't cleaned for months with large stains. I called and asked to change rooms, the attendant refused and stated "i can get you blankets for the night and you can ask to have it changed in the morning"!! "The hotel policy is not to change defective rooms till business hours" I was stunned. I walked back down to the front desk which was closed and they'll talk to you from a side window. I demanded a refund and canceling my booking. The employee said ok but after calling hotels.com he refused. I called the police and had an incident report and the officer witnessed the room condition. Legal action pending. Stay as far away as you can from this place.
Everything! Stay away from this dump.
rooms very small water in shower either hot or cold did not mix well
The staff appeared friendly, didn't really have a need to contact them often. Nice location close to shopping, eating, etc. The bed was comfortable.
Old and outdated facility, sink area was scratched up some chipping too. Toilet seat also had scratches and chips. The shower water shifted from hot to cold on its own while taking a shower. Carpeting a bit old. Somewhat of a musty smell in the room overall. Old tube tv, but not the worst thing I guess.
Weekend Get Away
Great location! Friendly and accommodating staff. Right next door to Monterey attractions without the busy tourist a traffic. Just a few steps from the beach. Loved it.
No complaints definitely plan to return.
Dirty and dangerous
The junkies in the parking lot getting high. Dirty hotel room Overall scary experience
Radisson Hotel Group is implementing the Radisson Hotels Safety Protocol, a new program of in-depth cleanliness and disinfection procedures, in partnership with SGS, the world’s leading Health and Safety inspection company. The Radisson Hotels Safety protocol is an extension to the brand commitment which includes 20 Steps and an additional 10-Step protocol for Meetings and Events. These steps include hand sanitizing stations at all entrances, the use of Personal Protective Equipment-PPE, and protective screens, enhanced and recorded cleaning and disinfection frequency, social distancing in all areas of its hotels, reiteration of food safety standards and comprehensive staff training. For additional information please refer to www.radissonhotels.com/safe The Country Inn and Suites by Radisson, Monterey Beachfront-Marina, CA provides the perfect springboard for exploring the picturesque Monterey Bay area. Walk to Marina State Beach in about three minutes for a day of sunbathing and boogie-boarding or drive to the Monterey Bay Aquarium to meet penguins, octopuses, and otters. Cannery Row, once home to a series of sardine factories and the inspiration for one of John Steinbeck’s novels, now houses restaurants, pubs, and eclectic boutiques.
Radisson Hotel Group
based on 120 reviews
Value for money
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Most Popular Landmarks
- Marina State Beach 1.9 km
- Weaver Student Observatory 4.2 km
- Fort Ord Dunes State Park 4.6 km