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Value for money
Distance to city centre
|Mexico City Benito Juarez|
Distance to airport
|"Beautiful building in great location."||(in 16 reviews)|
|"All the staff were excellent."||(in 51 reviews)|
|"the location was absolutely amazing!"||(in 85 reviews)|
|"The bed was horrible!"||(in 12 reviews)|
|"This is a beautiful old hotel."||(in 7 reviews)|
|"Hot water was luke warm."||(in 11 reviews)|
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The location was perfect for enjoying downtown Mexico City and the service was amazing!
The internet service was very spotty.
Part of History
The location, staff, view of the Zocalo and Cathedral were great. It's a gorgeous historical building. Very beautiful architecture. I went back in time. It was like staying in a museum and being allowed to touch all of the artifacts. The view from the terrace was breathtaking and a great value. I would stay there again. Sunday brunch buffet on the terrace overlooking the Zocalo are worth the trip to Mexico City and should be on the "Things to do in Mexico City" list.
I expected that a building this old would be somewhat obsolete given today's demanding consumers. But the bed was really stiff and door to the balcony didn't shut well and I was afraid that someone from an adjacent balcony to break in to our room. The painter painted some of the tile edge. Also, the hot water pressure in the tub was very slow. With the exception of the water pressure, I felt that it wouldn't have cost much to have fixed the others. The wi-fi was a bit slow but I expected that the thick walls with years of leaded paint would come in to play. Wi-fi is not a reason not to stay at a historical building.
Enjoyed the fact that the majority of staff was readily available to assist and they were professional.
There was at least one staff member (day receptionist) was unprofessional and was not willing sharing information when I inquire about transportation. He was rather disrespectful.
nice hotel in the center of everything
The location is perfect for exploring Mexico city. This is a beautiful hotel. The colonial architecture is beautiful to the eye. The view from the balcony of the street life and zocalo was always entertaining.
It is a bit loud at night but this is to be expected. Bring ear plugs. The lighting for reading in bed at night is terrible.
Ambiance and value on the Zocalo
The overall decor has an authentic feel—not at all like a standardized, cookie-cutter hotel. The buffet at the restaurant is excellent. Being just a few steps from the Zocalo is fantastic, with easy walking access to lots of great sites. And the value is exceptional.
My only complaint is that the wake up calls I asked for never came, and taxi van I asked for in advance, and been promised ("no problem") was not arranged. Fortunately, neither of these ruined our experience. We had three rooms, and we all set our own alarms, so the lack of wake up calls (3:45 AM the morning we flew home) didn't screw us up. When I got to the lobby at 4:00 AM, I found both the overnight staff (desk attendant and concierge) asleep on the couches. No van taxi had been ordered. They were able to hurriedly summon two smaller taxis for our group. Otherwise, the staff was both friendly and professional.
Best Western Majestic provides vibrant accommodation in Mexico City and is within walking distance of Isabel la Catolica Metro Station. Only a short walk from Zocalo, it offers comfortable rooms equipped with a telephone.
When discovering the property's grounds, guests can enjoy the terrace, as well as views of Zocalo. Airport transfers, a dry cleaning service, a laundry service and babysitting/child services are available upon request.
The hotel provides rooms equipped with cable/satellite channels, plus all the necessities to ensure a comfortable stay.
Best Western Majestic's on-site eatery offers an ideal option for those wishing to dine in.
The hotel is conveniently situated for exploring the city, with Palacio de Bellas Artes and Palacio de Cultura Banamex just a short walk away. It has easy access to public transport with Allende Metro Station within walking distance.
Policies vary by room type and provider.
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Most Popular Landmarks
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