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10.0
The agent was super welcoming and friendly. I definitely recommend National rental car. Also Kayak online system was easy to use and I was able to book what we needed. The amazing thing was it was $500 cheaper to rent at Mesa Airport than at Phoenix Airport.Reviewed 23 Mar. 2023
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2.0
Tire had a slow leak they didn’t disclose but knew about and they added $270 in undisclosed fees after the car was returned.Reviewed 4 Feb. 2023
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2.0
The "comparable" 15 passenger van was 10+ years old and out of alignment. Not sure how they can get away with charging so much for a crappy vehicle rental.Reviewed 6 Sep. 2022
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10.0
Women at the desk at Mesa Airport (Karen I think) was amazing. We had great response when we needed to get a jumpstart, and the man that took our car when we dropped it off was friendly and very nice. Good things to say all around,.Reviewed 27 Feb. 2022
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10.0
pick up and drop off staff were very good to work with.Reviewed 16 Feb. 2022
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10.0
The only problem was , at the counter. They wouldn't accept my driver's license, due to it not scanning. I was put in a bad position. I understand it was in bad shape, but all other ID I had showed I was me. I was mad but was able to get a copy of it online. The agent was very helpful when she told me about it. All that put me over an hour late and was very stressful.. Thank youReviewed 11 Oct. 2021
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2.0
Pros:The staff was the worst part. We won't rent from national again. Linda was awful and not just to me. She was awful to several other customers.Cons:The wait for the car pickup was 40 minutes even though we had a reservation.Reviewed 21 Apr. 2021
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10.0
Cons:Great service, with great efficiency.Reviewed 29 Sep. 2020
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2.0
Cons:cancelled found same rental cheaper with someone elseReviewed 1 Apr. 2019
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8.4
Cons:The rates were higher (double) than other airports. There were two empty water bottles in the vehicle when we picked it up.Reviewed 25 Mar. 2019
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10.0
Pros:service, clean, carCons:Tried to charge it for a full tank of gas when we have already had filled itReviewed 29 Oct. 2017
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7.6
Cons:car smelled heavily of smoke. seats were stained but that wasn't a big deal.Reviewed 5 May 2016
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