10.0
No concerns at all ... would definitely recommend to others and will use again myself. thank you.Reviewed 15 Nov. 2022
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8.0
The cost of the car for what you get now is gone down and the car could have been cleaner.Reviewed 6 Aug. 2022
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8.0
Absoluted no problem with rental car. Car was VERY clean inside, no smells. Arrived at airport Kiosk in Nanaimo and rep was friendly and prompt with rental car after signing etc the agreement. Was hesitant about renting with National but was great experince. Will definietly rent from them again.Reviewed 30 Jun. 2022
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6.0
Happy to have received a free upgrade. all was good.Reviewed 15 May 2022
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10.0
Friendly serviceReviewed 2 Apr. 2022
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8.0
Pros:The car was greatCons:Staff should come out and explain the starter, lights, wipers, how to open gas cap, etc. A 5 min review would be helpful. Every rental car is different. I frankly found the guide not that good. Hard to find what you are looking for. Its safety to check all those things before driving. Not everyone can read english and french.Reviewed 3 Oct. 2019
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6.8
Cons:No one there for drop off. Sign instructing to leave keys in envelope with time of drop off. No envelopes.Reviewed 21 Sep. 2018
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2.0
Hidden rulesPros:The location at the airport was nice and price seemed fair.Cons:Nowhere did it say I needed to have a non GDL license to rent from this location so I book it for the weekend only to show up after getting off the plane and was told i could not rent from them. Lucky for us Hertz was right beside and accommodated us so we weren't stranded. The employees at national were very nice but the policy was dumb. They should make that very clear right when you book.Reviewed 23 Jul. 2018
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