Guest reviews
Overall rating
4.0
Okay
Based on 4 reviews
Cleanliness
4.0
Comfort
4.0
Pick-up/Drop-off
4.0
Value for money
4.0
Pros
"Nice car, friendly desk clerk."
(in 363 reviews)
"Very patient, helpful staff."
(in 150 reviews)
"Car was in great condition."
(in 344 reviews)
Cons
"Car promised, no cars available!"
(in 25 reviews)
"would not accept my credit card coverage."
(in 14 reviews)
"Car promised, no cars available!"
(in 176 reviews)
Recent reviews
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Find reviews that mention:
customer service
car available
great car
great service
car was great
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drop off the car
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2.0
HIGHLY NOT RECCOMEND!!!!
Cons: We have made car reservation 2 or 3 weeks before, but when we came to the office they said us that they don't have any car available and didn't propose no any other solution. They didn't contact us before to say that they don't have a car, they said that they don't have our contact information despite without it i could not make a reservation! Of course it was not possible to find another car urgent because it was a Christmas and it totally destroyed our holidays! I started to appeal to the main office and they answer me only after 3 DAYS: "Dear Ms. S..., Thank you for choosing National for your car rental needs! My name is P.... I will be happy to help you today. Please let me begin by apologizing. I am escalating your incident to the corporate office. Please let me know if I can be of further assistance. Have a wonderful day! Sincerely, P..... National Email Customer Service Representative" No any soultion of the problem. HIGHLY NOT RECCOMEND!!!!
review from
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2.0
Poor service
Cons: I didn't like it, because they didn't give me the things that they promised. The insurance didn't cover everything and the service was awful
review from
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2.0
No cars available
Pros: My flight was delayed for 4 hours. When it finally arrived after midnight most of the rental counters were closed but, anyway, there was no National car rental counter to be seen. My reservation said there would be someone there to meet me and put me on a shuttle to the rental office but there was noone. Took a taxi to my hotel and called National's local number in the morning. Was told they have no cars available. Period. They found my reservation on the computer but just said "sorry, if we had one available we'd give it to you but we don't".
review from
Other suppliers in Tuxtla Gutiérrez scored
Where can I find National car rentals in Tuxtla Gutiérrez?
Carretera Aeropuerto Intl, National car rentals
Address
Carretera Aeropuerto IntlHours
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:00 - 22:00 |
| Sunday | 07:00 - 22:00 |
Phone
+52 961 153 6197Top tips for renting a car from National in Tuxtla Gutiérrez
- Intermediate rental cars from National in Tuxtla Gutiérrez are around 94% cheaper than other car types, on average
FAQs about renting a car from National in Tuxtla Gutiérrez
What is the most popular rental car from National in Tuxtla Gutiérrez?
Standard (Volkswagen Passat or similar) is the most frequently booked rental car type from National in Tuxtla Gutiérrez.
How many car rental locations does National have in Tuxtla Gutiérrez?
National has 2 rental locations in Tuxtla Gutiérrez. Take a look at our National rental location map to find the best rental cars near you.
Does National have a car rental location at the airport: Ángel Albino Corzo airport (TGZ)?
Yes
Does National offer shuttle or airport pick-up services from Ángel Albino Corzo airport (TGZ)?
Yes