Book National car rentals in Tuxtla Gutiérrez

Reviews for National in Tuxtla Gutiérrez

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2.0

HIGHLY NOT RECCOMEND!!!!Cons:We have made car reservation 2 or 3 weeks before, but when we came to the office they said us that they don't have any car available and didn't propose no any other solution. They didn't contact us before to say that they don't have a car, they said that they don't have our contact information despite without it i could not make a reservation! Of course it was not possible to find another car urgent because it was a Christmas and it totally destroyed our holidays! I started to appeal to the main office and they answer me only after 3 DAYS: "Dear Ms. S..., Thank you for choosing National for your car rental needs! My name is P.... I will be happy to help you today. Please let me begin by apologizing. I am escalating your incident to the corporate office. Please let me know if I can be of further assistance. Have a wonderful day! Sincerely, P..... National Email Customer Service Representative" No any soultion of the problem. HIGHLY NOT RECCOMEND!!!!Reviewed 6 Jan. 2017

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2.0

No cars availablePros:My flight was delayed for 4 hours. When it finally arrived after midnight most of the rental counters were closed but, anyway, there was no National car rental counter to be seen. My reservation said there would be someone there to meet me and put me on a shuttle to the rental office but there was noone. Took a taxi to my hotel and called National's local number in the morning. Was told they have no cars available. Period. They found my reservation on the computer but just said "sorry, if we had one available we'd give it to you but we don't".Reviewed 1 Jan. 2017

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2.0

Poor serviceCons:I didn't like it, because they didn't give me the things that they promised. The insurance didn't cover everything and the service was awfulReviewed 6 Jan. 2017

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• 2.5 /10Europcar Car Rentals at Tuxtla Gutiérrez

• Has the National rental car policy in Tuxtla Gutiérrez changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) National will continually update its policies accordingly. Please contact National directly for the latest information. You can find up-to-date information on the coronavirus response of National here: Coronavirus (COVID-19) update from National

• What is the most popular rental car from National in Tuxtla Gutiérrez?

  Economy (Volkswagen Polo or similar) is the most frequently booked rental car type from National in Tuxtla Gutiérrez.

• How many car rental locations does National have in Tuxtla Gutiérrez?

  National has 2 rental locations in Tuxtla Gutiérrez. Take a look at our National rental location map to find the best rental cars near you.

• Does National have a car rental location at the airport: Ángel Albino Corzo airport (TGZ)?

  Yes

• Does National offer shuttle or airport pick-up services from Ángel Albino Corzo airport (TGZ)?

  Yes