Sheraton Norfolk Waterside Hotel

Sheraton Norfolk Waterside Hotel

777 Waterside Drive, Norfolk, VA 23510, United States
+1 757 622 6664
C$ 192

rate per night


based on 373 reviews

Sheraton Norfolk Waterside Hotel
Mon 30/1
Fri 3/2

About Sheraton Norfolk Waterside Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi for free

The Sheraton Norfolk Waterside Hotel has a location that guests will appreciate whether they are traveling for business or pleasure. This hotel happens to be the only one in the downtown area that is located right on the Elizabeth River. The guests who stay at the hotel will find that they are within a short walking distance from many of the attractions in the town, as well as dining and nightlife.

The hotel features 468 guestrooms, all of which are smoke-free. The rooms include air conditioning, a coffeemaker, an iron and ironing board, hairdryer, cable television with HBO, and a microwave oven. Room service is available, as well.

The hotel has breakfast options available, including a continental breakfast, a full American breakfast, and a buffet breakfast. Guests can enjoy the seasonal outdoor pool, as well as the onsite fitness center. The hotel offers businesses services including a full-service business center, copy service, and messenger service.

The location of the hotel makes it a good choice for those who want to experience some of the many different local activities and attractions. There are many things to see and do in the Norfolk area, such as visit the Virginia Zoo, the Waterside Marina, hiking, kayaking, sailing, miniature golf, and more.

Visitors who are staying at the Sheraton Norfolk Waterside Hotel will also find many dining options that are not far from the hotel. Some of the many places to consider include the Grilled Cheese Bistro, Vintage Kitchen, Freemason Abbey Restaurant, and Saltine.

Photos of Sheraton Norfolk Waterside Hotel

Property safety measures

Sheraton Norfolk Waterside Hotel has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Latest deals for Sheraton Norfolk Waterside Hotel

Mon 30/1
Fri 3/2
Show deals with
King Rooms(C$ 223 - C$ 721)
King room
1 king bed

1 king bed


C$ 223/night

1 king bed

1 king bed


C$ 225/night

C$ 225 totalExpedia
1 king bed

1 king bed

C$ 242/night

C$ 242
Double Rooms(C$ 238 - C$ 249)
Double room
2 double beds

2 double beds


C$ 238/night

C$ 238 totalSuperTravel
bed type unknown
bed type unknown

C$ 249/night

C$ 249
Executive Rooms(C$ 2,193)
Executive room
1 king bed

1 king bed

C$ 2,193/night

C$ 2,193
Standard Rooms(C$ 211 - C$ 611)
Standard Room
2 queen beds

2 queen beds


C$ 211/night

C$ 211 totalKAYAK
bed type unknown
bed type unknown

C$ 244/night

C$ 244 totalPriceline
bed type unknown
bed type unknown

C$ 248/night

C$ 248 totalKAYAK
Queen Rooms(C$ 192 - C$ 699)
Queen room
2 queen beds

2 queen beds

C$ 192/night

C$ 192
2 queen beds

2 queen beds

C$ 196/night

C$ 196
2 queen beds

2 queen beds


C$ 217/night

C$ 217 totalExpedia

Amenities at Sheraton Norfolk Waterside Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Enhanced cleaning
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk


  • Free Wi-Fi
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner


  • Grocery deliveries
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Food can be delivered to guest accommodation
  • Coffee machine

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Elevator
  • Allergy-free room
  • No smoking
  • Designated smoking area

Things to do

  • Gift shop
  • Hiking
  • Bicycle rental
  • Golf
  • Cycling
  • Bingo


  • Shower
  • Shower cap
  • Hairdryer
  • Toilet paper
  • Private bathroom

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV


  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Computer use available
  • Fax/photocopying
  • Desk


  • Family rooms
  • City view
  • Storage available

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Parking and transportation

  • Parking
  • Valet parking


  • Terrace/Patio
  • Balcony


  • Fitness centre
  • Tennis


  • Outdoor pool

Reviews of Sheraton Norfolk Waterside Hotel

GoodBased on 373 verified guest reviews

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3.9 Poor
This property is not maintained well. The room we were in did not even have nightstands. Bed was not very comfortable. Overall extremely mediocre.
8.0 Very good
Pros:great location
Cons:rooms are dated, particularly when compared to others in the area
4.2 Mediocre
Pros:Not much to say here but I did like the courtesy of the person in the breakfast lounge. She was very nice and trying to do her best to assist everyone while it was busy and crowded.
Cons:the front desk receptionist needs to be trained. Wearing teared off clothes, doesnt seem knowledgeable about different tiered to Marriott loyalty level. The pictures of this hotel look much newer or better than the property is. The carpet looks dirty and water stain or food stain all over place (ie from hallway to guest bedroom). Also, guest parking is shared with Dominion’s parking. If you park your car in incorrect spot your car might get towed. Parking fee is $13/day. Lounge food is at minimal: scramble egg, fried bacon, fruits and juice. From my experience, I would not stay at this place ever again.
7.1 Good
Pros:The bed was not very comfortable at all.
Cons:Free breakfast
9.1 Wonderful
Pros:Ask for a harbor-side room when you book (not when you're standing at the front desk checking-in). Staff is fantastic - friendly, professional, helpful, welcoming. Our room was a good size, comfortable bed, great view. Very clean all around. Nice breakfast and lunch in the hotel restaurant. Parking is next door but easily walkable; parking is paid.
Cons:Having to pay for parking.
8.0 Very good
Pros:Location, appearance excellent food
Cons:TV was sketchy, had to checkin because of limited parking
10.0 Wonderful
9.1 Wonderful
Pros:Very convenient location to conference site. Great view to waterfront. Very good breakfast dining.
Cons:Because I used a hotel site for the reservation, there was some confusion as to which room was reserved. I was told with a balcony but didn't get it when I checked in. But that was fine for this time since I was rarely in it.
6.0 Okay
Pros:The view from the river facing rooms.
Cons:There were stains on various objects (doors, curtain) and the bathrooms were small.
6.5 Okay
Pros:Location Water views Price
Cons:Rooms are noisy Parking is inconvenient Facility is dated


777 Waterside Drive, Norfolk, VA 23510

What's nearby

  • Slover Library329 m
  • Macarthur Memorial Museum340 m
  • MacArthur Center0.5 km
  • Town Point Park0.6 km
  • The NorVa0.7 km
  • Hampton Roads Naval Museum0.7 km
  • Moses Myers House0.7 km
  • D'Art Center0.7 km
  • Nauticus0.7 km
  • USS Wisconsin BB-640.8 km
  • Harbor Park Stadium0.9 km
  • Chrysler Hall0.9 km



Check in anytime after 4:00 PM, check out anytime before 11:00 AM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Sheraton Norfolk Waterside Hotel

  • Guests with existing Sheraton Norfolk Waterside Hotel reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Sheraton Norfolk Waterside Hotel for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.

  • Sheraton Norfolk Waterside Hotel is located at 777 Waterside Drive in Downtown Norfolk, 0.6 km from the centre of Norfolk. Slover Library is the closest landmark to Sheraton Norfolk Waterside Hotel.

  • Check-in time is 4:00 PM and check-out time is 11:00 AM at Sheraton Norfolk Waterside Hotel.

  • Yes, Sheraton Norfolk Waterside Hotel offers free Wi-Fi.

  • Sheraton Norfolk Waterside Hotel is 9.7 km from Norfolk. Sheraton Norfolk Waterside Hotel is 36.8 km from Newport News Intl.

  • Yes, Sheraton Norfolk Waterside Hotel has a pool on-site.

  • KAYAK scours the web for all room deals available at Sheraton Norfolk Waterside Hotel in Norfolk and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Norfolk Waterside Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Norfolk Waterside Hotel.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

0.6 km

Location rating


Nearest Airport


Distance to airport

9.7 km