Book Payless car rentals in El Paso

Reviews for Payless in El Paso

Recent reviews

Traveler rating

Excellent

7

Good

1

Okay

0

Mediocre

4

Poor

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get the cargreat value

car was cleansaid they would

car availableeven though

friendly staffgreat price

customer service

9.6

Pros:Counter guy was helpful in double checking rental details and check in lady hustled over to read the odometer and check us out.Cons:I missed the sign that identified Payless counter same as Avis (El Paso airport) and had to ask the check out guy where it wasReviewed 26 Sep. 2020

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2.0

Cons:The cancellation. I booked a car and was under the impression I could drop it off in another location. The employee at the El Paso airport location told me that wasn’t the case. And that I can’t have my money back. Never picked up the car but still charged. Very very shittyReviewed 19 Sep. 2020

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10.0

Pros:ServiceCons:Steer wheel miss alignedReviewed 12 Oct. 2020

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2.0

Pros:The staff were really rudeReviewed 19 Dec. 2020

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2.0

Pros:There was no staff to pick up my car. I waited an hour but the counter look like it was closed at noon.Reviewed 10 Oct. 2020

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5.2

Cons:I was very disappointed with my experience. When I picked up the car I was told I could extend my rental and there would only be a $10 charge. When I called to extend the jerk that I spoke to told me I would be charged anther $294. When I asked him why was it so high he told because that's the charge. When I asked to speak to a supervisor he acted like he couldn't hear me. Ultimately I had to hang up. I called back and spoke to anther person and he told me it would be a total of 198.00(original rental charge included) sounded more reasonable but still pretty high for 3 additional days. Just not a great experience when the staff is not on the same page! Won't use them againReviewed 20 Oct. 2017

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8.8

Great car, ok price.Pros:Price quote was complete with taxes and fees, so I knew what we were in for. Staff was professinal.Cons:Took a while to get the car ready for us.Reviewed 6 Dec. 2018

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10.0

Pros:Great Customer serviceCons:NothingReviewed 16 Apr. 2019

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10.0

The service was greatPros:The lady at the counter was very nice and helpful. Great customer serviceReviewed 14 Sep. 2017

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10.0

Great rental car experien ePros:Easy pick up and drop off. Had to upgrade and did not cost a fortune. What I was quoted was what I paid.Cons:N/AReviewed 11 Apr. 2018

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2.0

No vehicles availableCons:Payless accepted my booking on kayak and the were out of vehicles. Ended up having to walk around from car rental to car rental in airport looking for a vehicle.Reviewed 1 Jan. 2018

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8.0

Pros:Worked fine for what I needed, but nothing fancy.Reviewed 31 Jul. 2016

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More

• 7.2 /10Avis Car Rentals at El Paso
• 6.5 /10Budget Car Rentals at El Paso
• 6.8 /10Hertz Car Rentals at El Paso
• 7.9 /10Thrifty Car Rentals at El Paso
• 6.4 /10Advantage Car Rentals at El Paso
• 8.9 /10Alamo Car Rentals at El Paso
• 8.3 /10Enterprise Car Rentals at El Paso
• 6.7 /10Dollar Car Rentals at El Paso

• Has the Payless rental car policy in El Paso changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Payless will continually update its policies accordingly. Please contact Payless directly for the latest information. You can find up-to-date information on the coronavirus response of Payless here: Coronavirus (COVID-19) update from Payless

• What is the most popular rental car from Payless in El Paso?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Payless in El Paso.

• How many car rental locations does Payless have in El Paso?

  Payless has 1 rental location in El Paso. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: El Paso airport (ELP)?

  Yes

• Does Payless offer shuttle or airport pick-up services from El Paso airport (ELP)?

  Yes