Book Payless car rentals in Hilo

Hilo, The Big Island, HI, United States
8 Aug — 15 Aug
Hilo, The Big Island, HI, United States
Sun 8/8
Noon
Sun 15/8
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Hilo

Overall Rating8.3 ExcellentBased on 11 reviews
Cleanliness
8.3
Comfort
8.3
Overall
8.3
Pick-up/Drop-off
8.3
Value for money
8.3

Recent reviews

Traveler rating
7
1
1
1
0
Find reviews that mention:
6.0
Pros:Nice peopleCons:I booked an Audi convertible but was left with a Mustang. sobI switched to a hard top sedan because Mustangs are so uncomfortable.Reviewed 24 Oct. 2017
review fromkayak
10.0
Hilo Payless "High Five!"Pros:Easiest rental experience ever...so easy that I am horrified at all my previous airport rental experiences that are thought were "okay." Friendly service, fast paperwork, upgrade (very exciting) and we were off on our Hawaiian adventure in just a few minutes. Payless is curbside at the airport in Hilo, and after you walk right up to the attendant, we walked across the access road and there was our car waiting in the second row. Couldn't have been easier. I didn't get any "up sell" on insurance or coverage after firmly saying I wasn't interested. Easy drop off as well. In and out of the Payless booth in less than 5 minutes. Again, pleasant attendants and I will definitely use this company again!Reviewed 12 Nov. 2016
review fromkayak
10.0
Car rentalPros:Quick and easyReviewed 27 Jul. 2017
review fromkayak
10.0
Excellent Service!Pros:The staff was very friendly and efficient. Had never rented from Payless so was a little hesitant...no problemsReviewed 23 Aug. 2016
review fromkayak
3.2
Scratched Up CarCons:counter at ITO was hard to find as Payless was also at the Budget Counter but wasn't clearly labelled so we walked around for awhile and asked people before we were able to find it. Car was also very scratched up with undercarriage damage. Wipers were horrendous and did nothing to clear the rain.Reviewed 12 Sep. 2016
review fromkayak
10.0
No issuesPros:Easy to pick up and drop off, friendly staffCons:Even though it was a Norman car, the leg room was basically non existentReviewed 7 Jul. 2016
review fromkayak
10.0
Great experiencePros:Free upgrade, very friendly and helpful staff.Reviewed 27 Oct. 2016
review fromkayak
8.0
Pros:The staff was very friendly. They had a cancellation on a mini-SUV and gave us a free upgrade.Cons:The vehicle could have been a little cleaner.Reviewed 16 May 2021
review fromkayak
4.8
Cons:Only accept Credit cards in spite of the reservation was made with a debit card!Reviewed 2 Sep. 2016
review fromkayak
9.6
Cons:Everything was coolReviewed 19 Mar. 2019
review fromkayak

Where can I find Payless car rentals in Hilo?

1 General Lyman Field, Payless car rentals

Address

1 General Lyman Field

Hours

Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday06:00 - 22:00

Phone

+1 808 961 0661

Good to know

Most popular location

1 General Lyman Field

Most popular car type

Economy

Top tips for renting a car from Payless in Hilo

  • Intermediate rental cars from Payless in Hilo are around 32% cheaper than other car types, on average

FAQs about renting a car from Payless in Hilo

  • As the situation changes with coronavirus (COVID-19) Payless will continually update its policies accordingly. Please contact Payless directly for the latest information. You can find up-to-date information on the coronavirus response of Payless here: Coronavirus (COVID-19) update from Payless

  • Economy (Jeep Wrangler or similar) is the most frequently booked rental car type from Payless in Hilo.

  • Payless has 1 rental location in Hilo. Take a look at our Payless rental location map to find the best rental cars near you.

  • Yes

  • Yes