Guest reviews
Overall rating
6.6
Good
Based on 2,682 reviews
Cleanliness
4.7
Comfort
4.7
Pick-up/Drop-off
4.7
Value for money
4.5
Payless car rental prices in Istanbul
| Economy | C$26/day |
Pros
"Staff was friendly and helpful!"
(in 719 reviews)
"Car was fine, clean etc."
(in 2492 reviews)
"The car itself was nice"
(in 2410 reviews)
Cons
"Cleaner car, better customer service."
(in 279 reviews)
"Car smelled of smoke"
(in 287 reviews)
"The car was clean and new."
(in 2492 reviews)
Recent reviews
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- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
car was clean
credit card
long wait
car available
car was great
car smelled
picked up the car
long line
great car
great price
great value
friendly staff
took about five minutes
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2.0
Pros: No they were very bad and I ended up not getting the car.
Cons: The staff should be more friendly and not profiteerers
review from
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9.2
Outstanding
Pros: Iiked the car and the way they treated me at the pickup point
Cons: The drop-off was not smooth enough as i had to park it in the parking of the airport and didn't know how much is the total amount at the end of the handover
review from
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2.0
Cons: They ripped me off. Made me pay more than what I did with kayak
review from
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2.0
I am totally sad and angry
Pros: When I arrived to airport I went to Payless office at airport as per my reservation but they informed me that no any car available and they totally refused to help me FYI It’s first time to visit Turkey
Cons: I would like to inform u that I will not deal with your site again and I will inform every person I know about your bad service Plus I will post at Facebook
review from
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8.4
Have many choices
Pros: Employees are perfect
Cons: The price
review from
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2.0
Bad service
Pros: The car was in good condition
Cons: Such bad service at reception, they told me that I needed to pay for insurance again after buying insurance on Kayak. Then the car wasn’t filled with fuel as stated on the website. I then also had to pay extra when I brought the car back to SAW airport for the parking
review from
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3.6
Cons: They charge me 2 times for insurance and the payless custumer service didn't help me att all. I will never rent a car from this page and payless.
review from
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2.0
Make sure what car you get before signing
Pros: Nothing
Cons: Classification of the cars is terrible. How come car A and car B can be considered as the same class cars as car A’s price is double of car B??? And they tell you that they will give you car A, But in the last minute try to give you car B. I cancelled booking. And I really am doubtful about renting again from Payless!! Those who want to rent must make sure what car they will get you
review from
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2.0
Terrible in all means
Cons: Didn't get the car I asked for or similar as I booked, also I requested full to full I got empty and was panicked cause I couldn't find a gas station near by in the middle of the night. Not very helpful staff! Payless never again!
review from
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2.0
Cons: They refused to rent a car to me. They told me that they don't have a car to rent.
review from
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2.0
COMPLETE RIP OFF!!
Pros: location,
Cons: they don't honor online pricing, they overcharged and force you to take insurance. Car was dirty, damaged and had no gas.
review from
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2.0
Terrible experiencr
Cons: Even though I made the reservation for Saturday and had a confirmation number, when I went to the counter at the airport I wad told I could not rent a car for less than three days. Terrible experience cost me two hours of frustration until I ended up finding a bus. I tried to get in touch with the company but they have no email and never tweeted.
review from
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2.0
Pros: No they were very bad and I ended up not getting the car.
Cons: The staff should be more friendly and not profiteerers
review from
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2.0
Cons: They ripped me off. Made me pay more than what I did with kayak
review from
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2.0
I am totally sad and angry
Pros: When I arrived to airport I went to Payless office at airport as per my reservation but they informed me that no any car available and they totally refused to help me FYI It’s first time to visit Turkey
Cons: I would like to inform u that I will not deal with your site again and I will inform every person I know about your bad service Plus I will post at Facebook
review from
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2.0
Bad service
Pros: The car was in good condition
Cons: Such bad service at reception, they told me that I needed to pay for insurance again after buying insurance on Kayak. Then the car wasn’t filled with fuel as stated on the website. I then also had to pay extra when I brought the car back to SAW airport for the parking
review from
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3.6
Cons: They charge me 2 times for insurance and the payless custumer service didn't help me att all. I will never rent a car from this page and payless.
review from
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2.0
Make sure what car you get before signing
Pros: Nothing
Cons: Classification of the cars is terrible. How come car A and car B can be considered as the same class cars as car A’s price is double of car B??? And they tell you that they will give you car A, But in the last minute try to give you car B. I cancelled booking. And I really am doubtful about renting again from Payless!! Those who want to rent must make sure what car they will get you
review from
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2.0
Terrible in all means
Cons: Didn't get the car I asked for or similar as I booked, also I requested full to full I got empty and was panicked cause I couldn't find a gas station near by in the middle of the night. Not very helpful staff! Payless never again!
review from
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2.0
Cons: They refused to rent a car to me. They told me that they don't have a car to rent.
review from
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2.0
COMPLETE RIP OFF!!
Pros: location,
Cons: they don't honor online pricing, they overcharged and force you to take insurance. Car was dirty, damaged and had no gas.
review from
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2.0
Terrible experiencr
Cons: Even though I made the reservation for Saturday and had a confirmation number, when I went to the counter at the airport I wad told I could not rent a car for less than three days. Terrible experience cost me two hours of frustration until I ended up finding a bus. I tried to get in touch with the company but they have no email and never tweeted.
review from
Other suppliers in Istanbul scored
Where can I find Payless car rentals in Istanbul?
Istanbul Havalimani, Payless car rentals
Address
Istanbul HavalimaniHours
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Phone
Top tips for renting a car from Payless in Istanbul
- Economy rental cars from Payless in Istanbul are around 49% cheaper than other car types, on average
FAQs about renting a car from Payless in Istanbul
What is the most popular rental car from Payless in Istanbul?
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Payless in Istanbul.
How many car rental locations does Payless have in Istanbul?
Payless has 3 rental locations in Istanbul. Take a look at our Payless rental location map to find the best rental cars near you.
Does Payless have a car rental location at the airport: Istanbul airport (IST)?
Yes
Does Payless offer shuttle or airport pick-up services from Istanbul airport (IST)?
Yes