Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma
Carretera Cancun Puerto Morelos km 27.5, 77580 Puerto Morelos, Quintana Roo, Mexico
+52 998 872 8450From
C$ 247
Cheapest
rate per night
7.0
Good
based on 135 reviews
About Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma
- Resort RoomEnjoy the many amenities of the resort
- Clean and TidyThis stay has listed several different cleanliness practices.
- FreebiesThis stay includes Parking for free
Azul Beach Resort is a tropical destination tucked away in beautiful Riviera Maya. A refined and intimate atmosphere, white sandy beaches, and crystal clear water surround this luxury hideaway. Some rooms feature swim-up pool access and balconies. Free breakfast is available or room service can be called for a cozy morning in. A fitness center is available onsite as well as a pool.
Just a short walk up the beach from the resort are plenty of bars and restaurants. Spend a casual evening with friends dining at Blue, a family-style restaurant feeling Mexican cuisine and International delights. Dine al fresco with picture perfect views of the Riviera Maya at Chil, and Latino, a bistro featuring Latin American Cuisine in a casual yet trendy atmosphere. Take a trip to Taiwan at Tainan, a restaurant and bar featuring cuisine with an Asian influence and end the night at Agavero Tequila Lounge.
Take advantage of the family-friendly amenities from daytime activities for smaller children or clubs and things to do for teens and young adults. While the children are occupied, take in the crystal clear waters with a morning yoga session on the beach or get adventurous and snorkel through colorful reef and fish right along the edge of the beach. Swim with dolphins, or keep things simple and take part in an aqua aerobics class.
Spend the evening outside under the crystal clear skies watching live authentic Mexican performances, live music and many other forms of entertainment. Get a couples massage right on the beach under the moonlight and get whisked away to pure relaxation. Go to another place and savor all of the luxury services offered at Azul Beach Resort in the Riviera Maya.
Photos of Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma
Latest deals for Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma
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Luxury Rooms(C$ 247 - C$ 859)
Luxury Room
King Rooms(C$ 500 - C$ 591)
King room
Standard Rooms(C$ 372 - C$ 430)
Standard Room
Double Rooms(C$ 407 - C$ 496)
Amenities at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma
- Private beach
- Snorkeling
- Outdoor pool
- Water slide
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tennis
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Face masks for guests available
- Physical distancing in dining areas
- Physical distancing rules
- Property is cleaned by professional cleaning companies
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against coronavirus
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- All plates, cutlery, glasses and other tableware have been sanitized
- Delivered food is securely covered
- Guests can opt out of accommodation cleaning
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
- First-aid kit
- Enhanced cleaning
- Thermometers for guests provided by property
- Safe
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Wedding services
- Ticket service
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Linens
- Towels
- Shampoo
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Things to do
- Gift shop
- Shops (on site)
- Eco tourism
- Board games/puzzles
- Game room
- Golf
- Canoeing
- Snorkeling
- Evening entertainment
- Beauty salon
- Horse riding
- Table tennis
- Water park
- Pool table
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Steam room
- Private pool
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
- Water slide
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Multi-lingual staff
- Hypoallergenic
- Hypoallergenic pillow
- Designated smoking area
- Non-smoking rooms available
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Dining
- Fruits
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
- Dining area
General
- Family rooms
- Garden view
- Pool view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Tile/marble floor
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Kids' club
- Playground
- Swimming pool toys
Outdoor
- Picnic area
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Grill
- Balcony
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Smartphone dock
- TV
- DVD player
Bedroom
- Fold-up bed
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Fitness
- Aerobics
- Fitness centre
- Tennis
Workspace
- Fax/photocopying
- Desk
Reviews of Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma
7.0
Based on 135 verified guest reviews
6.9Families
7.0Couples
8.0Solo
6.4Friends
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Pros:The food was excellent. Buffet was delicious and they daily made changes to the menu to keep it from getting boring. The restaurants were also delicious. Drinks were top shelf and excellent. The service was glorious. Mexico and sensatori really knows how to make you feel truly welcomed.
Cons:The room service food was awful and they took 3 days to pick up our room service dishes from the floor in front of our room. The room had no working safe or lock.
Pros:The resort and grounds are beautiful and immaculate. The amount of work it must take to keep the sand raked, the pools clean, every cabana and chair covered in a fresh towel cushion all day and night... very impressive. The food was also good. Much better than the last all-inclusive we tried. Lots of vegetarian stuff. Very fresh. Flavorful. Of course the pizza stunk but pizza isn’t the point of México.
Cons:Service was terrible. There was a frustrating error at least 1-2 times a day during our stay and while everyone is human and mistakes happen, no one took responsibility for those errors. Day 1: During the long sales pitch (I mean “check-in”) we were offered an upgrade to a swim-out room. We’d wanted that anyway but they’d been full so we were happy to pay for the upgrade. A 10 min walk and two elevators later we say to the bell hop: “wait why are we going up again? How is a swim-up room upstairs?”... turns out we were told and SOLD the wrong thing. Not a swim up room and there are none available. No one ever called or came to us to apologize and they still charged us for the upgrade. (Comping the $200 upgrade would have been an easy and relatively cheap way to apologize for the error- our company does things like that without the customer asking... because... customer service.) Day 2: a) our room is never cleaned. Until I go to the front desk to complain at 8:30 pm. b) Rico - the sales pitch guy (I mean “personal concierge”) calls. Acts like nothing happened yesterday and when I bring up the room issue he says it was everyone else’s fault and I can come down to talk to the manager if I want. Sigh. He tries to sell me stuff. I remind him he promised to look into special options for my wife’s birthday. He clearly didn’t do it. And forgot. So he says he will call me back. 15 min later he called back and says “It’s all arranged.” I have to push to get him to say what. His grand “gift” at an all-inclusive resort? A piece of chocolate cake. My wife doesn’t like cake and is allergic to chocolate. I say we don’t want that and we are very disappointed. No thank you. c) We hang our Do Not Disturb sign out while our kids nap. And then: “Hola? Hello?” Bang, bang, bang. I go to see what emergency would force someone to ignore the DND sign... it’s a hotel employee delivering... the piece of chocolate cake. Yup. d) when he gets sent back with the cake and the message that we are upset we hear nothing. e) ironically that one 2 hour window when the DND sign was on is used as the reason why our room was never cleaned and also why something we’d purchased the day before was never delivered. Day 3: a) we reserve a cabana over the ocean. Beautiful. And no service. For 4.5 hours. I go to the bars and ask for service 3 times. I get us all our drinks and food and bring them out myself. On the 3rd request I complain until I find someone who promises to bring something specific out. It comes...20 min later. And the person bringing it is clearly the server for our cabana and there is no apology- not even a “anything else?” b) Rico sees us in the lobby and comes over to ask us how we liked the birthday surprise. (Seriously). He says there should have been a banner too. Oh great. Again everyone else’s fault. Day 4: Bellhop, scheduled to come get our bags at 9:45, is a no-show. We lug six bags, stroller, 2 kids all through hotel. Employees don’t help. No return trip here
Location
Carretera Cancun Puerto Morelos km 27.5, 77580 Puerto Morelos, Quintana Roo
What's nearby
- Arrecife de Puerto Morelos National Park3.5 km
- Crococun Zoo3.5 km
- Puerto Morelos Lighthouse5.8 km
- Puerto Morelos Town Square5.8 km
- Dr. Alfredo Barrera Marin Botanical Garden7.5 km
- Bonanza Ranch14.8 km
- Playa Paraiso Golf Club19.2 km
- Parque Cenote Las Mojarras20.1 km
- Selvatica Adventure Kingdom23 km
- Tulum Mayan Ruins96.4 km
- Coba Archaeological Site101.5 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma
Low season | January |
|---|---|
High season | March |
Average price (weeknight) | C$ 450 |
Average price (weekend night) | C$ 466 |
Cheapest month to stay with an average 5% drop in price.
Most expensive month to stay with an average 9% rise in price.
Average Sun. - Thu. price over the last 2 weeks.
Average Fri. & Sat. price over the last 2 weeks.
When to book a room at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
Top tips for your stay at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma
- If you’re after a cheap room at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma, then you should consider staying during the low season. The cheapest deals can generally be found in January and August.
- Prices can also vary depending on which day of the week you stay. For the best room deals at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma, plan to stay on a Saturday or Tuesday. The most expensive day is usually Monday.
- The cheapest price a room at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma was booked for on KAYAK in the last 2 weeks was C$ 397, while the most expensive was C$ 397.
- How long should you stay at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma? KAYAK users usually book their rooms here for 5 days.