Hotels near San Antonio Airport

Pros: The room was huge, perfect fit for our family of 5. Breakfast and dinner were fantastic! Like most Drury brand hotels, free cocktails or beer for patrons over 21, but the bartenders here were so kind to everyone. They greeted us with warm smiles and were just very accommodating. The staff at check in were very polite and also always smiling. I really liked this location. Convenient to the bus stop, has airport shuttle and right next to an Applebee's that stays open until 12am.

Cons: Room cleaning service never came, there were no bags for trash cans, pool had flying ants floating in it. Little stuff that doesn't really affect the loveliness of this hotel;flying ants in pools is not something that can be avoided.

Pros: Beds hard, sliding blinds too short allowing light in, floors/carpet wet ???? 😬 asked for 4 extra pillows never received.

Cons: Beds hard, sliding blinds too short allowing light in, floors/carpet wet ???? 😬 asked for 4 extra pillows never received. No tea. We stay at stone oak location so this location dropped ball

Pros: Super friendly staff willing to help you in any way possible. Unbelievable value when you consider breakfast, dinner AND 3 cocktails are included in your room rate. Rooms are clean and everything works as it should.

Cons: The decor is dark and a little dated. IMO, it could use a sprucing up and lightening up.

Pros: The staf were all amazing enjoyed our stay would definitely stay again

Pros: Breakfast was Awesome!!!

Cons: No indoor pool.

Pros: The hotel was amazing. From the room, to the breakfast, to the staff, to the facility. My family and I we so pleased they wasn’t to come back and stay. Thank you for you hospitality we loved it here.

Cons: Everything was amazing

Pros: Friendly staff Free parking Breakfast buffet & evening hot bar Pillows and bedding

Cons: Used face mask left on floor of room by someone previously and hair in bathtub

Pros: The hotel is close to the north star mall and was really nice. This was my first Time staying here and this will continue to be my stay of choice when I visit San Antonio! I also liked that they were pet friendly .

Pros: The environment we where in and cleaning of the room

Cons: They where forcing us to get out the pool

Pros: The room that we booked was not available when we checked in so the manager upgraded our room for the same price. Friendly and professional staff. We will be staying there every time we have to go to San Antonio and will look for other locations.

Cons: No problems at all, It was a good experience.

Pros: Size of the rooms and availability of everything needed during our stay.

Pros: It¿s clean & confortable.

Cons: Needs a renovation especially since now a days every body uses a usb cable. To recharge your cell phone and or other handheld devices.

Pros: Shuttle service

Cons: No room service after 7pm. The prices of food items in lobby too high. Hiad to try Uber Eats & restaurant didn't get order right. Not partner with hotels for reward points.

Pros: The staff was courteous and very friendly. The room was clean, the bed comfortable,the linen and towels were clean . The front desk was responsive and personable. A very nice experience.

Cons: None.

Pros: Staff was very friendly and professional

Cons: Nothing

Pros: Customer Service , nice beds ....

Cons: More extensive the time to breakfast...

Pros: I liked the location and the bed was comfortable.

Cons: The heater didn’t work and it was so cold outside. There was a cockroach walking on the wall, I check the room and didn’t see anymore. It might have just walked in from outside. Very small bathroom.

Pros: Staff was amazing very courteous and attentive loved everything about this hotel except for my experience in my room.

Cons: There were bed bugs and i had to wash and dry all of my clothes.

Pros: it was located near the sites that we were visiting. The beds were extremely comfortable.

Cons: when we attempted to lower the temperature, the thermostat did not change. it was warner than expected. We had to sleep with our heads to the foot of the bed in order to cool down.

Cons: There was not enough parking in the garage, so had to use the street side parking. The breakfast was just ok. Price was to high for the hotel experience we actually received.

Pros: Clean rooms and very close to airport.

Pros: I have stayed at this location before so I noticed that it has been fairly recently been redecorated. The carpeting and furnishings are new. It is well kept and the staff are very friendly. The breakfast was delicious as usual with a variety of options. I would definitely recommend staying at this hotel.

Cons: The only drawback was the lack of a protein choice, besides the hotdogs, at kick back. The chicken and or meatballs are missed.

Pros: Proximity to airport

Cons: Dirty. Roaches. Smelled

Pros: I have stayed at this particular location on 6 separate occasions and have had great experiences here every time. Its my go-to hotel in the San Antonio area, and is very close to the Airport. The staff have always been friendly and professional, the rooms are comfortable, and they even provide free breakfast, dinner and alcoholic beverages. I typically don't take the time to leave reviews, but i honestly feel they deserve the praise.

Pros: The hotel had just gone through a renovation, so it smelled new and clean. It was very clean; the staff courteous and friendly, very helpful with directions; they had a shuttle that would take and pick you up you anywhere within 2-3 miles of the hotel; it was close to a mall, Walmart, several places to eat, and the interstate; and plenty of free parking; they had late night shuttle service (12am) and early morning shuttle service 4am for airport departures ). This was my first time staying at a DI, I'm planning my next trip to SAT and will definitely stay at the airport Drury Inn.

Cons: I can't think of anything I didn't like!

Pros: Exterior and inside decoration.

Cons: The room was uncomfortable, is small (room 543), I have stayed at Drury hotels before at La Cantera, Drury Plaza and Drury Medical Center and they're different I reserved the same room type but this room at Drury Airport is nothing compared to the others.

Pros: Great breakfast, near airport rental car returns, clean facility, professional staff

Cons: We stayed twice. We had slow sink drains in both of our rooms.

Pros: Great service! Nice bonus of breakfast and Happy Hour!

Cons: We asked for room service twice & didn't get it. Plus we asked for an extra blanket & they didn't have one.

Pros: Nice, clean.

Pros: Everything, the hotel was great and the room comfortable with many towels, the staff was also super nice, the location was good, less than 5 minutes from the airport, from the mall, and walmart

Cons: i liked everything

Pros: The place was clean and had a modern feel. Covered parking was nice. Staff was friendly and professional. Free breakfast was a nice touch.

Cons: The price is a little high.

Pros: Staff was friendly.

Cons: Not enough towels or clean sheets.

Pros: we’re not hard guest so the property was perfect for us. you can buy snacks on the property, outdoor pool was clean, rooms were clean, AC in the room worked perfect. enjoyed my stay, would come back again. even offered breakfast.

Cons: nothing. everything was fine.

Pros: Very comfortable bed and soft sheets!! Very friendly staff!

Pros: Location fast and friendly check in

Pros: Easy to find, good location. Very clean

Cons: Very expensive.

Pros: Clean room, comfortable beds.

Pros: It was in a very convenient location. The women serving breakfast in the mornings were very professional, courteous, and helpful. They provided outstanding customer service!

Cons: The hotel room was next to the door leading to the outside pool & the parking lot. It was constantly very noisy as this door loudly shut, for hours on end during the evening. Also, there were footsteps of a youngster running back and forth upstairs.

Pros: It was well maintained and kept clean!

Cons: Not that I can think of

Pros: Easy access to get to. Great parking

Pros: Very clean room, very courteous staff, practicing Covid protection (which I appreciate)

Cons: No issues with this hotel.

Pros: Location

Cons: Hallways smelled like wet dog.

Pros: The friendly staff

Cons: No.

Pros: Great bed, great location, covered parking, absolutely everything.

Cons: Nothing

Pros: It was close to the airport, clean and comfortable, the staff could not have been more friendly and the price was very reasonable.

Cons: There was nothing not to like.

Pros: The location was good.

Cons: My wife got some kind of bed bug bites her thigh was full of red spots. She also got some kind of blister on her lip when she dryed her face after washing it when we first got there.

Pros: Better than average included breakfast.

Cons: Room next to elevator shaft and heard the chimes whenever an elevator stopped on our floor.

Pros: Clean; Nice staff

Cons: Elevator is so loud it sounds like a leaf blower. It woke me all through the night.

Pros: Breakfast good. Didnt like the fact we had quite a bit of mold on the ceiling in our shower considering im super asthmatics.

Pros: Excellent

Cons: More shade around the pool area

Pros: Very convenient location, breakfast was a typical hotel hot breakfast.

Cons: Evening social was not good, chips were stale and not for kids.

Pros: How clean and well kept it was.

Pros: Everything and more

Cons: No everything was perfect

Pros: Excellent

Cons: Nothing

Pros: Very clean, no bad odors, beds were extremely soft and comfortable, the hotel is smoke free, great breakfast buffet and soda fountain drinks, and I loved that the shower has shampoo, conditioner, and bodywash dispensers!

Cons: Bathroom sink drained slow, and shower head was dripping while showering, the little fridge in our room wasn’t that cold, but other than that everything was amazing!!!

Pros: The breakfast was great and the location

Cons: The extra taxes and the hold of cleaning services

Pros: Nice place overall

Cons: The food variety could be improved.

Pros: Staff was really friendly , we had a great experience during our stay. Hot breakfast in the morning and snacks in the evening.

Pros: Good location for my needs. The hotel was updated, clean and had adequate parking. Front staff was helpful and polite. They provided a hot breakfast and it was very good.

Cons: The only negative involved how close it was to the interstate. The road noise was very loud.

Pros: The staff was extremely helpful, excellent customer service. The hot breakfast was delicious!

Cons: Unfortunately our room did smell of pet urine by the door and near the restroom. We did not have any pets with us.

Pros: The free addons were suprisingly high quality. The breakfast was a decent spread with something for everyone in the family. And at night, they offered a happy hour with drink tickets.

Cons: The room was not cooling as well as it should have. We were a bit hot when in the room

Pros: The room was clean and the beds were comfortable. Enough towels for our two-day stay. The room has a coffee maker and a small refrigerator. The breakfast area was big and consisted of scrambled eggs, potatoes, sausage patties, oatmeal waffles.

Cons: No. Everything was great. Glad to see a nice warm breakfast was included with our stay, no more brown bags like it was during COVID.

Pros: The location was very convenient. The Pear Tree Inn was so clean and very beautifully decorated. Breakfast in was fantastic! Pool was wonderful. Cocktail time was added bonus!

Cons: There was nothing we disliked.

Pros: It's hospitality and location was awesome.

Pros: The breakfast.

Cons: We chose to have our room cleaned in the morning, but no one came and cleaned our room.

Pros: Everything comfortable beds, cleanliness and staff were excellent.

Cons: Can't say anything bad about this hotel everything was great.

Pros: Cleanliness, Friendly staff, free drinks offered in evening (we were jot there to partake but is nice they offer). Older remodeled hotel decorated nicely.

Pros: Nothing

Cons: My vehicle got broke in twice in 3days parked right in front of lobby.

Pros: It was extremely close to the airport.

Cons: Reservation was in my name.My husband was told he couldn't check in even though he knew it was in my name,had confirmation #,and his ID matched my info.I was able to convince hotel to let him. This was "for my safety".Seemed unnecessary.

Pros: It was close to the airport, the pool was open, the happy hour was a nice touch and the staff was great.

Cons: I got bitten by bed bugs, badly!

Pros: Bad experience overall.. very embarrassing since i was there with a partner i rarely see... never going back

Cons: Bad customer service/managment, was there for a couple days, they did not clean my room or even bring new towels for the 2nd day.. when i went to front desk to see what the issue was, they said there was nothing they could do...

Pros: Helpful and friendly staff.

Cons: Feels like a 2.5 star hotel. Weekend breakfast not served until 7 AM.

Pros: Location..

Cons: Shower head spraying water everywhere. I reached out to front desk to advise them with issue. The respond was! Come down to front desk to get access to another room to shower and then drop off the key back to front desk. This happen close to midnight..

Pros: Love the location and so quiet.

Cons: Maid service poor. Trash was not picked up and they need to use trash bags for there trash cans in rooms.

Pros: The hotel staff was very attentive and friendly. Housekeeping did a great job.

Cons: The breakfast was terrible.

Pros: We arrived in San Antonio at midnight and this hotel was literally 5 minutes from the airport. We stayed one night. We slept great. Nice buffet breakfast

Cons: The bathroom was a very small bathroom. The bathtub was practically on top of the toilet. Other than that the room was adequate.

Cons: The air conditioning was not functioning properly and as a results the room was warm. There were German roaches in my room!!

Pros: Location

Cons: The room was warm and dark, the bedding looked old.

Pros: I didn't like this hotel

Cons: Room was small. Photos show that it looks big. Bathroom extremely small.

Pros: The location

Cons: Pictures posted do not do justice. The hotel isn''t close to whwt it is rated. The hotel does not seem to be family friendly as we saw someone walking in his boxers on the floor I was provided a room.

Pros: Close to airport, accepted dogs

Cons: Floor was filthy

Pros: Location very good, staff was great and had a shuttle service

Cons: Bed Sheets were stained and had some sort of "crumbs" in them. Did not notice when going to bed because room was dim. Staff very apologetic and did everything they could to alleviate the problem.

Pros: Location

Cons: It's was old, dingy and not updated. They were running a special cheaper that I ended up having to pay.

Pros: Comfortable room. Afternoon happy hour a nice treat. Very quiet. Pleasant place for adults or families.

Cons: Bathroom a bit cramped. Need toilet paper holders where roll first fly off.

Pros: Easy check in

Cons: Nothing exciting

Pros: Nothing. Drury needs to take their name off of this location!

Cons: Yes, I've stayed at many Drury Inns, this was the worst yet. They slapped their name on something that does not meet Drury expectations.

Pros: This is a well managed property-it is clean and neat throughout. The staff is exceptional-polite and helpful in every respect.

Cons: One more snack in the evening would have been nice.

Pros: The room was clean, although the house keeper said she couldn't clean it, if me and the two small kids were in it. I asked her to vacuum, she did so, gave fresh towels, and more toilet paper. I thought she could have done more. Breakfast choices good

Cons: Yes, I booked a king bed with a sofa bed, and at check-in they only had a room with a king bed in it. They said no other rooms available. They did provide a playpen bed, but that was not what I paid for, and the amenities mentioned you could have that.

Pros: Location was proximate to all of the activities that our family had planned. Communal area was inviting and well maintained/stocked. The desk man willingly unlocked the breakfast area for my five year old to satisfy an apple craving at 10PM.

Cons: I booked a "King Deluxe" room which was described on the website as "King bed plus sofa sleeper." On arrival, there is actually no such thing as a sofa bed in any room of the hotel. The only elevator was slow enough that we took the stairs to 3rd floor.

Pros: quick check in, looks secure

Cons: small rooms, not very clean, small tv, coffee tastes bad

Pros: 99% satisfaction. No designated smoking area outside that had seats. Don't mind that it's nonsmoking but those who smoke should be able to sit and relax outside.

Cons: See issue above comment.

Pros: The beds were comfy and staff very friendly.

Cons: The bathroom was very small and outdated, the sink outside of it.

Pros: very clean and friendly service! allowed pet for a reasonable price and had small doggy area. quiet large rooms and comfy beds.

Cons: bathroom is small and is disconnected to the sink

Pros: Comfortable, clean, great location, overall great value for the money. I paid $99 + taxes.

Cons: Only one complaint: there is NOWHERE to put a towel or your clothes in the restroom. You literally have to place them on the toilet or on the floor. Not cool. Install some racks or fixture for us to put our things.

Pros: Your choice of beer or wine in the evenings along with some snacks - on the house. Nice touch. Complimentary breakfast is a notch above the ordinary which was nice. Short stay, second time at this location. I'll be back

Pros: Rooms were stylishly decorated, beds were comfortable, free wifi, close to airport and shopping, plenty of parking.

Cons: Rooms were a bit small. Bathroom was tiny. Large wardrobe took up a lot of space. Could hear people talking in the halways as they walked past.

Pros: Best 1st impression by reservation clerk. I'm not sure of his name but super friendly.

Cons: The bathroom sink needed maintenance. It was a SLOW drain.

Pros: The location

Cons: Housekeeping kept knocking on my door despite me telling them I was a night shift nurse and slept during the day . I was not given the nurse discount for the first 2 weeks despite me asking several times as the Marriott chain of hotels extended the discount through June for nurse travelers for covid crisis. There were bights I was paying 179 a night only to get woken up every day by knocking at my door. When I needed to extend my stay by one week I was told they were sold out by a lady at the front desk. Not sure of her name. However she was not a great liar or very professional. I decided to tru to book book online just to see if there were rooms and low and behold ….there were rooms available. I asked her to let me know if anything opened she continued to insist they were full. I assume it was because 2 weeks into my stay I finally found somebody with some common sense who was able to implement the nurse rate advertised all over the internet. Therefore At that point I was getting a set rate that was more affordable and they did not want to continue to let me stay for that rate. However I was also not even given the option of paying more or any other alternatives so I had to pack up and move to a new hotel for one week. Unpack, work my 4 twelve hour shifts, repack and check out. I mean what is one more week…but OK. I will not stay at townhome suites ever again nor will I recommend my fellow nurse travelers stay there and we have multiple FB pages that we communicate on when Looking for short term housing.

Cons: My Truck got broken into first 30 minutes we got there hotel does not have security or security cameras on property also bed sheets had stains and were dirty. They park a van to block one of the entrances at night that’s there form of security. San Antonio PD said this happens all the time at this property.

Pros: We were greeted by a lovely, engaging and professional young woman, who made us feel welcome at once. Our room was spacious, clean, quiet, and comfortable. A great place to relax, hang out, and have fun. Shopping, downtown, and good food were all convenient.

Cons: On Saturday, it took housekeeping forever to get to our room, and when they did, they merely offered us fresh towels. They did however empty the trash cans.

Pros: The bed was very comfortable.

Cons: Under the expressway

Pros: The property, staff, and cleanliness of my stay we're all excellent.

Cons: Absolutely nothing

Pros: It’s owned by Marriott.

Cons: I got to the lobby and left, the hotel is right below a over pass, it’s loud and disturbing. Rooms were over priced for the location, I highly recommend staying at the homewood suites down the road, you will not regret it. Get your act together Marriott on your 3 star hotels.

Pros: Comfortable rooms, all the utensils were available. I warmed up my dinner and pleasantly ate it.

Cons: Breakfast was disappointing.

Pros: Breakfast was ok with Covid

Pros: Close to airport.

Cons: TV screen was to small. Bad connection. WiFi slow and at times didn't work.

Pros: The bed. It was clean, big, soft, and comfortable.

Cons: The tv/entertainment setup wasn't great as the tv was small and didn't pull out from the small dresser it was fixed on top of which made it very difficult to see from anywhere on the bed, as it had to also be viewable from the sofa.

Pros: The room was the cleanest I have ever stayed in. Everything was spotless. I usually don't walk barefoot on hotel carpeting but even the carpet was clean, clean, clean. Add to that a comfortable bed and sofa and a kitchenette and I had a great stay.

Pros: Clean, safe

Cons: Why was there a $20 charge from this hotel for both rooms? There were no "incidentals" or otherwise... ????

Pros: Close to the airport, kitchenette.

Cons: Toilette was loud and running every 30 minutes or so. Close to the airport, you could really hear the planes coming and going. AC/Heat. There was no way to adjust the temperature, it was either freezing or too hot.

Pros: Everything was as it should be.

Cons: No

Pros: The full sized kitchen was very nice and having a couch was also convenient.

Cons: The mattress was very worn and sinking in the middle.

Pros: Location and the professionalism and attentiveness of the front desk clerk

Cons: The shuttle driver was rude and the fact all rooms are only one bed

Pros: Staff was friendly. Close to where I needed to be.

Cons: Very noisy air conditioner. When it was on it rattled and gurgled. So loud could not hear the TV.

Pros: The full suite.

Cons: It's a little hard to get to when you have never been to San Antonio.

Pros: Everybody was super friendly. My daughter said it was a great hotel. She would come back to it.

Pros: I was more than pleased with my stay here while in San Antonio! The entire staff including the shuttle drivers were very friendly and also helpfup in suggesting places nearby to eat. Breakfast & coffee were fantastic! I'd definitely stay here again!!

Cons: Nothing! Everything about this hotel is top notch! Great staff and management!!

Pros: Front desk staff outstanding. Good free morning breakfast. Free parking. Free internet.

Pros: Close to where i needed to be

Cons: Way over priced and i wasnt not told it was a handicap room which means no bathtub. This is a problem for people with small children

Pros: Everything would have bee nice if there were cameras or guards or some sort of protection at night.

Cons: I had my truck stolen at the property and they didn't have any cameras. Apparently, there was a guard at night but maybe he was sleeping or something. No one saw anything. The truck as just suddenly there. The hotel is tucked away in a little corner and I guess is frequented by carnappers. The staff was polite but basically was just given a "that sucks, sorry." I had to ask the La Quinta across the street if they had cameras and they did but, unfortunately, nothing that was pointed at the TownePlace property. I wish I didn't have to have to ask another hotel to maybe see the parking lot. I feel like the hotel should have done something more to be helpful or SOMETHING. Sure, you've got a lot of signs out saying park at your own risk but if you can't ensure my property isn't safe while I stay at your hotel then I will definitely not stay here again.

Pros: The Location is excellent. Loved the ambiance very family oriented. Very safe and we loved it so much.

Cons: I did not appreciate an employee being rude. Also they can improve with a thorough cleaning of the room.

Pros: It was a clean, bright, and had friendly staff. I walked in and was in awe. I will be back !!!

Pros: Comfortable, spacious room and kitchen. Because of pandemic the breakfast area was closed, but they made an effort to provide prepackaged breakfasts. Not the same quality as normally, but we appreciated the efforts.

Cons: Not receiving an answer upon our request to check-in at 14:00 instead of 15:00. Lack of flexibility. No willingness to check us in earlier, while rooms were available.

Pros: Rooms were clean and roomy. Staff was friendly and knowledgeable about the area.

Cons: I didn't like the box breakfast. Would have preferred a hoy breakfast.

Pros: The hotel was quiet, clean and the beds were very soft and comfortable.

Cons: The two staff members were not very welcoming. I felt I was interrupting them. I was not provided with welcoming gift bag, and when I asked was told to just go the little fridge and grab the waters. The breakfast was boxed and not good at all.

Pros: I love the location of the facility

Cons: Dirty, stained carpet and stained couch in my room. Also, there was mold in the faucet in the kitchen sink and bathroom sink. I was completely grossed out when I looked under there after my children and I had just used that water brushing our teeth. Checkout is 12 p.m. and housekeeping knocked on my door 3 separate times before 11 a.m. I told them I was resting but couldnt after repeatedly being awaken so I got up and left earlier than planned. I will not be back!

Pros: Very close to the airport (4-minute drive)

Cons: The hotel was not as clean as I expected. There were stains all over the carpet and the sofa in the room. The pillows for the sofa bed were yellow.

Pros: Everything was wonderful.

Cons: Everything

Pros: Room is very big for a family. Appreciate the to go breakfast while other hotels don¿t really offer that due to Covid. Friendly staffs

Cons: Nothing much to complain

Pros: The location, nearby restaurants and shopping.

Cons: The bathroom was not fully clean when I checked in. People on the floor above me were noisy.

Pros: Spacious clean and conveniently located. Could use 1 or 2 more fireplaces. With only one , it was difficult to find it free to enjoy

Cons: Not really

Cons: There were cockroaches in my room on my phone I had to throw away because of the cockroaches there was fingerprints on the mirror in between my sheets it was dirty. On my way back home also had cockroaches inside my vehicle

Cons: CLEAN THERE WERE INSECTS IN THE ROOM

Pros: We enjoyed the kitchen and location

Cons: Wish there had been vegan coffee cream (FYI: Non-dairy creamers have milk products).

Pros: The night staff was very attentive after a medical ermergency. She assisted EMS to enter my hotel room and She checked on me every 10 minutes until my husband arrived after EMS stabilized my breathing.

Cons: The air quality in the hotel was extremely poor. I had a severe asthma attack within 6 hours of arriving requiring an emergency intervention by 911 EMS. I could not remain for my full stay, I highly do not recommend this hotel for anyone with respiratory.

Pros: The people

Cons: Not really

Pros: The People

Cons: Not really, the location maybe.

Pros: Very convenient to airport and mall, room was nice, refrigerator was big, it was confertable

Cons: floor spot cleaned and tub/shower drain was slow.

Pros: Spacious

Cons: Would like to see hot meal for breakfast.....eggs, sausages, bacon, etc.

Pros: Great location and clean

Cons: Dim lighting in the bathroom, shower was a little cramped, and they closed the pool at one point to add chemicals. I didn't like that I wasn't greeted when going into the lobby. The staff wasn't bad, but only 1 of them exceeded expectations out of 4 days

Pros: Very spacious

Pros: The room was very spacious and clean. The bed was really comfortable. Liked having a fridge and microwave. Staff was all very friendly. Hotel close to lots of restaurants, shopping and the airport.

Cons: Room was handicap accessible and the shower floor was completely flat with no barrier to keep the water from going all over the bathroom floor.

Pros: Approximately 25 minutes from Lackland AFB for those traveling for BMT graduation. 4 restaurants within walking distance and a Walmart for snacks and drinks in the room. Full size fridge and microwave. 12pm checkout was nice, and just a few miles from the airport. There was no jet noise however. Easy on and off 410 loop.

Cons: None.

Pros: el personal de limpieza y el desayuno muy amables.

Cons: Maxx una persona muy prepotente y majadera. trata a los mexicanos muy mal.

Pros: From the lobby, elevators, hallways and to the rooms, everything was perfect. Very modern and clean. My room was spotless, my bed was soft and comfortable. The linens blanketed my soul and warmed my heart as well as my body. I enjoyed my stay very much.

Pros: Location

Cons: Crowded hallways, long wait for elevators, and rude staff.

Cons: My AC in my room did not work, there wasn’t any hot water. One of the elevators was broken. So they were extremely slow

Pros: Check in was great Hunter was very personable! Explained breakfast time poor hours, cOVID-19 precautions etc. That breakfast was outstanding every day! We stayed three days! The pool stays open till 11 which was great for the kids! Rooms clean & Spaciou

Cons: I thought I read that there was a playground for the kids but I did not see one

Pros: Nice room and location plus complimentary breakfast and cocktails!

Cons: Awful parking & /one way in & out ( open another gate). Staff not very friendly -They also wouldn¿t clean room on4th day blonde receptionist said that it had to be after the 4th day. Left 3 body towels only toilet paper toiletries and trash bags by door.

Pros: Favorite part by far was the breakfast selections. While most hotels still have a very limited breakfast. This hotels had it ALL, eggs, bacon, sausage, potatoes, pancakes, and everything in between from cereals, patties, and juices. Oh and they even have an omelette station!

Cons: Only con was during our stay one of the 3 elevators were down and then the second went down for a bit so it made the wait to get up to our room longer than usual.

Pros: The room looks like a mini apartment. Bathroom mirror has excellent lighting. There is a door that closes between the “living room” area and “bedroom” area. I would stay again!

Pros: Gorgeous property, complimentary drinks served at happy hour. Room was fantastic.

Cons: The airport shuttle service was not running early in the morning and it the hours should have been posted on the website. However the staff was able to call me a cab so I could get to the airport in time for my flight.

Pros: King suite room, breakfast buffet and evening complementary drinks

Pros: Our stay was fine and I have no complaints. All of our needs were met The made-to-order eggs for breakfast is a nice touch.

Cons: The hotel lacked any "wow" factor. Everything was clean and worked but I was hoping to treat my family to a near elegant stay. The pool is pretty small especially when several guest show up.

Pros: This was such a clean room. The view made it nice too. I liked the lighting- I know that sounds weird but it was relaxing

Cons: I can¿t think of anything. It was a nice temporary stay.

Cons: Teribble pillows

Pros: Nice big room, swimming pool was fully open (big plus since a lot are closed, or are limited because of COVID), hot, made to order breakfast

Pros: Location of hotel and the cleanliness of rooms. Breakfast was a plus and free social hour was nice.

Cons: One of the three elevators was not functioning at the time but it was not a deal breaker.

Cons: The breakfast setup was a mess. To many people not enough staff to accommodate the long lines. I was unable to enjoy and take part in the free breakfast. So I had to look outside the hotel for breakfast.

Pros: The location was convenient to the airport.

Cons: I was unable to check in until 6:45 pm. When I arrived in my room, an empty beer bottle and box of wine was located in the bathroom. Additionally, the couch had crackers and trash in between the cushions and under it. The overall room was dirty.

Pros: Staff very helpful.

Cons: Shuttles not running due to covid

Pros: Breakfast

Cons: Carpet needs replacing as there were red stains imbedded not expected for Embassy suites

Pros: Was very close to my relatives house. Was well kept and clean and spacious room for good price.

Pros: The suite was beautifully designed and clean. We truly enjoyed the complimentary happy hour, evening dinner reception and the hot buffet complimentary breakfast! The rooms were really private although there were children. It was quite in our bedroom.

Cons: It was at its full capacity, (Rodeo was in town) parking was a bit of a struggle when we decided to go out and come back. Other than that, perfect experience.

Pros: The customer service.

Cons: The bed linens did not appear fresh. My room window leaked due to a rain storm overnight n saturated the carpet. I alerted the front desk staff at 8 am n by 8pm that same night the issue had not been resolved requiring a room change.

Pros: The bed was extremely comfortable, the staff was amazing and friendly, and the breakfast omelette was so good.

Pros: The free breakfast was decent The bed was very comfortable - the best part of my stay

Cons: First time ever getting stuck in an elevator. The hotel had a musty odor and the a/c didnt work well.

Pros: I only stayed for 2 nights but the breakfast was free and AMAZING! Buffet of food and create your own omelettes as well. The rooms were nice and beds were comfy.

Cons: Nothing major that I can think of.

Pros: I woke up at 4 in the morning with something biting me in bed!!

Cons: Bugs in the bed

Pros: Beautiful lobby and public area

Cons: Room was outdated, not very clean. Lack of food options due to COVID.

Pros: The hotel was central to all the different directions we headed while in San Antonio. Staff was great. Room was comfortable.

Pros: Great location. I enjoy it was on my way to my destination. Excellent staff and welcoming.

Pros: The staff was friendly

Cons: Spacious

Pros: I was in a hurry & did not have the breakfast.

Cons: Ice in the ice maker on my floor. Hard to find negatives.

Pros: The room, hotel, and staff. I didn't use the parking lot.

Cons: No room service and ppl at the pool can be heard in the rooms. I wish staff would regulate the noise level at the pool when it's excessive.

Cons: Trash bags full of trash all over hotel, old food and pizza boxes on the floor ( for all 3 days of the trip.) I was charged for breakfast that was to be included.

Pros: Very Friendly staff & clean rooms.

Pros: Room view tub pool

Cons: Prices

Pros: Spacious room with microwave and refrigerator.

Cons: Room located next to pool. Continuous loud sounds from water. Guest permitted to party loudly until 3:30 am. This was the WORST experience ever. If you want a quiet relaxing environment, definitely DO NOT choose this hotel.

Pros: Very welcoming and understanding. Very friendly

Cons: Nope everything was great.

Pros: Issues from the beginning.

Pros: Nothing

Cons: They over booked! We arrived they said sorry you don't have a room. We had to cut our vacation a day short, lost money on tickets, and had to drive 3hrs home at 10:00 o'clock at night.

Pros: Location and it has a pool

Cons: The staff

Pros: Nothing

Cons: No water and no electricity.

Pros: The staff went above and beyond, especially the front desk. With all the chaos, they were very professional and worked diligently.

Cons: No.

Pros: The front desk staff was wonderful. On Tuesday afternoon/evening with all of hte power and water outages, the two ladies kept their cool, did their best to accommodate everyone - and they did. They were professional and courteous, understanding.

Cons: Could not access Hilton website for over 8 hours trying to reserve a hotel room. Every attempt kicked me to a 3rd party reservation link which few, if any worked worth a damn.

Pros: It wasna nice room and staff was very friendly

Cons: N/a

Pros: The staff was quite accommodating and very helpful in making my stay as comfortable as possible.

Pros: The close proximity to the airport and shuttle service that was efficient and timely.

Pros: Soa tub

Cons: No

Pros: Staff was nice and so quiet got to sleep like a baby

Cons: no everything was fine

Pros: location

Cons: none

Pros: Very clean and quiet. Bar area was nice and so was the bartender. Hotel hostess was very friendly

Pros: staff is amazing, so helpful in every way location is awesome, shuttle service was a plus

Cons: The rooms are lovely but since we got 2 rooms one of them smelled moldy and musty the other one was great

Pros: free parking great value nice hotel great customer service at check-in

Cons: ac looked rough hard to locate off the highway

Pros: Clean and quiet. Staff was friendly.

Cons: Decor was outdated. Our toilet became clogged the day we left. We called the desk and they had no one to do maintenance, but as soon as someone was available they would send them over. After about 3hrs no one ever came so we just checked out.

Pros: The area is perfect.

Cons: Called front desk to let them know the toilet was dirty (probably had not been cleaned) coffee maker did not work. The only thing hotel employee said was I will let the manager know. At check out the only thing he said was "sorry and you can tak

Pros: For me, it was in a good area. Outside of downtown.

Cons: The pool was in an open area, near the dining area. Very loud when people were there. Also no hot tub. The bar, was, about 5 seats tucked in a corner kind of. The hotel looks nice, but the amenities are lacking.

Pros: Always nice room and beds. Good pillows.

Cons: Only one movie channel, not in hd. In this day and age that's shocking. Little motels have better tv than here. Internet was pretty slow too.

Pros: Good Price

Cons: Large blood stain on the mattress cover.

Pros: Location to airport

Cons: Mildew shower curtain, shower ceiling peeling and stained, room confusion on initial check-in, staff person a little frazzled.

Pros: The view from my room, the bed though softer than I like, was comfortable, the bathroom was large.

Cons: I felt like the bathroom was having a bad hair day because there was pice of hair clinging to the outside of the tub and on one long piece of hair hanging on a hand towel. Grossed me out! I would recommend this hotel only when it is having a good h

Pros: Room was a good size

Cons: They dont have suttle bus after 11pm need better information about it

Pros: The price and cleaness

Cons: All was fine. The house keeping nok the door and i answer in 5 min. she told: it cost me extra charge. So then I call front desk for Few minutes more for dry my hair. And the girl tell me only 15 more Better no. And was almost empty

Pros: the front desk worker,she is very friendly and knowledgeable about the area! She was courageous enough to come up and Kill a roach with her own shoes!

Cons: My wife finding a huge roach in the bathroom at 6:20 am!

Pros: The location

Cons: I did not like being place in a disability modified room. The clerk asked if I minded being on the first floor, but failed to tell me it was a handicap accessible room. The shower was horrible!!

Pros: The bar staff were very courteous and polite.

Cons: It was hard to find. The burger was over cooked and a bit difficult to eat. There was a cockroach in my shower in the AM. I would not stay here again.

Cons: I was woken up at 9:30AM by a loud hammering noise (renovations)! I wouldn't normally mind a wake-up at this time, but I had just finished working night shifts for two weeks and desperately needed sleep! Hotels should start this work later in the AM.

Pros: Location

Cons: The buffet was extremely expensive for one person and almost all the other hotels in this price range provides a free breakfast. The room was nice but the staff didn't clean the room or change the sheets. Also the Wi-Fi didn't work

Pros: Comfy bed but I wish they had given us 2 beds for a family of 5. My wife had to sleep on the floor and I slept on the small couch, so our kids could sleep comfy on the bed.

Cons: It needs more washers and dryers. A big city and hotel like this should have at least 3 or more. I came in at 10pm and someone's clothes was sitting in the washer and I wait to midnight and still no one claimed there clothes, So I woke up early next day

Pros: Location...

Pros: Staff was excellent. Great breakfasts. Great lobby area.

Pros: There are few good options near the airport, this is certainly one of them. Good value for travelers. Clean, well maintained and good service. Everything you need at a fair price.

Pros: Free shuttle transportation to and from airport

Cons: Didn't have a room upon check-in. Didn't provide room service during stay. Breakfast was unavailable. Shuttle service has unreasonable hours.

Pros: Front Desk staff Nice atmosphere

Cons: Dirty bathroom,lots of hair.Hotel charge $20 on my card not sure why.

Pros: Convenient

Cons: I booked a king room for my spouse and I, but because we booked through a 3rd party, we were not given a king room and none were available. The room would not cool down, even with the thermostat on 65 the room was warm. The lobby and dining area were entirely too warm to be comfortable even though the weather was mild.

Pros: There were 2 in the room

Cons: Very, oh so very uncomfortable.

Pros: The pleasant atmosphere, the cleanliness, the restaurant all added to a great stay in San Antonio while we visited our daughter, son-in-law and granddaughters.

Cons: It was a little too far to travel every day from our daughters home, but San Antonio is a large, beautiful, busy city.

Pros: We’ll kept and clean.

Pros: Mr. Jimmy was amazing. Very kind, and professional.

Cons: Pool area was a little unkept. Disappointed in the amount of breakfast options

Pros: Nice location, helpful staff, wide spacious rooms

Cons: You have to request them to come and clean the room if not they won’t come during your whole stay. Didn’t really like this especially for the price we paid at the location you would expect for them to come clean everyday.

Pros: Location, comfy pillows

Cons: Carpet was dirty, hair in the bed, floor was dirty

Pros: I liked the price point.

Cons: The property looks nice from the outside, but one you step inside the property it is really dated. The carpet and walls were horrible. The rooms look like they do on the photos but the photos look refreshed because inside it looks dingy. There’s crack in the floors which caused there to be multiple ants in the bathroom. The refrigerator inside the room was so loud. I could hardly go to sleep.

Pros: We were given a choice of a better room when were unhappy with the room we were given upon check in! The manager was very accommodating and helpful, which was very appreciated.

Cons: We were given a room upon check in which was not up to par on what we are accustom to when we stay here. We were a bit disappointed, but after letting the staff know of my concerns they were quick to fix the problem. They let us pick between 2 other rooms and comped the price. This is why we choose to stay here above other places in town when we come to San Antonio.

Cons: cleaning lady's banging on the door early in the morning

Pros: The location

Cons: Hello, you still haven't made me a refund of what I left as a deposit, 75 dollars in total and 10 days have passed, when will you do it?

Pros: Beds are confortable

Cons: Rooms all have problems. One had noisy grinding fridge. The other had broken restroom door, red stains on walls and pillows, low water pressure and slippery tub ( mother slipped and hit her head). Noisy neighbors all night and extremely noisy A/C¿s.

Pros: It was very close to the airport.

Cons: It felt a bit dated.

Pros: The size of the room. The bed was comfortable. Check-in was easy. Friendly staff. It was close to the airport.

Cons: The carpets were dirty. It's a little noisy. It's near a busy freeway.

Pros: The one bedroom suite was very spacious and the staff was pleasant.

Cons: The shower curtain was too short and water was everywhere.

Pros: Love the beds

Cons: There were bugs in our bathroom and the bathroom shower was dirty. On 2 occasions we went to make a purchase and waited for 15 minutes but no one was at the desk. When we asked at checkout we were told this happens often due to lack of staff.

Pros: Super clean and the price!

Pros: Convenient location to the airport, staff super friendly. Perfect place for me to be to visit my husband at Fort Sam Houston

Pros: Nice rooms, friendly staff, good location

Cons: The room floor is sticky and damp. Bathroom could have use better cleaning and no soap.

Pros: Modern, clean rooms

Pros: It has everything you need in a room, including dishes and proper sized fridge. The bed was extremely comfortable and it all exceeded expectations.

Cons: The breakfast included comment was not clear at all about what that was. It was a bit misleading. The area where it is located is less than desirable for walking around at night. But the price was right and the room was great.

Pros: The room was quiet and lovely. Would come back here again. Give it a 5 star

Cons: Nothing. I was impressed with the gym as well

Pros: Spacious room, good TV and amenities

Cons: Room smelled like cigarette smoke, hallways had old stale smells from people cooking in rooms

Pros: Clean and comfortable- staff was excellent

Cons: It was advertised as having free breakfast but does not. It is an extended stay type facility with kitchens in the room and no restaurant

Pros: Love everything about the room

Cons: Expected some kind of breakfast. Would fave been perfect with that

Pros: They picked us up at the airport and coordinated and paid for a taxi back to the airport since their shuttle driver wasn't available. We didn't even ask for this

Pros: Location. I forgot my toothbrush and the hotel was out, so the desk clerk went to the store when he got off work and bought one for me...

Cons: Did not offer breakfast..no lotion in the room

Pros: The room was big.

Cons: Housekeeping wasn't daily.

Pros: The room

Cons: Horrible staff accomodations

Pros: Very clean! They let me switch to 2 beds instead of the 1 queen.

Cons: Only that there is no breakfast

Pros: Decent location for what I was in town for. Other than that, it is the worst comfort suites I'very stayed in.

Cons: The rooms were nasty. The first room they gave me smelled like weed. The 2nd had a dirty shower, the third was beat up, the heat lamp wouldn't turn off and there was a small swastika engraved on the headboard.

Cons: Hallways were smelling of cigarette smoke. Shuttle is offered only on demand, with a 2-hour advance notice.

Cons: My room was extremely dusty and not clean. I spoke with corporate as well as the front desk because it was making my children and my allergies very bad so I spoke with them to have housekeeping clean my room and I was guaranteed a clean room when I return back to my hotel and it did not happen. The stay was very uncomfortable there were two bugs in my room crawling on my carpet and I had to go to the front desk to get cleaning supplies and all of my toiletries to restock my own room and my trash was overflowing. My vent in my room was moldy , my overall stay was terrible and I deserve some type of accommodation considering.

Pros: Would have liked fresh fruit with the included continental breakfast.

Pros: My room view and how quiet my hotel was and it was perfect for our little trip with me and my kids

Cons: They could’ve given us more towels to be placed in our room. Plus the phone didn’t work for us to call to ask for more but those are minor issues.

Cons: Price a little too expensive

Pros: Clean

Cons: Jacuzzi not working after they confirmed it was

Pros: The room was excellent size and very comfortable.

Cons: The breakfast I need hot breakfast.

Pros: The room was nicel

Cons: The Spa did work, that was the reason we choose that hotel because we was told they had and it was working. We was told they would get fix and they didn't.

Pros: Price

Cons: Dirty

Pros: Vacinity to SAT airport

Cons: Pool water not heated. Spa whirlpool not working. Other than that the hotel was very clean and the staff were very professional.

Cons: It's hard to find from the freeway. We had a hard time finding it

Pros: The room was large.

Cons: The bathroom was quite small and the carpet had stains.

Pros: For our one night stay location was convenient.

Cons: Waited 30 minutes for shuttle. Bedside table had sticky drink spill that required cleaning with sanitizer wipe. Room darkening roman shade could not be opened. Bag breakfast minimal even by Covid standards.

Pros: Location

Cons: Took 20 minutes to check in due to on women show. Had to switch rooms because they had no access to the plunger.

Pros: Very charming staff, I was greeted as if I were family. The Front desk full filled my request with NO problem:) The room was super clean and bright. Very Welcoming stay :) Thank You Guys as well as the Airline Shuffle driver!

Cons: I had NO issues.

Pros: Very clean.

Cons: Almost all the doors on our floor were all banged up.

Pros: Nothing

Cons: Location and tub very old

Pros: The way they handled the winter storm and did the outgoing to handle everyone the best they could.

Cons: The elevators. Tgey were a bit slow.

Pros: The staff being friendly

Cons: The elevators take some time coming down.

Pros: Nice room, modern style and clean. Great location very close to airport.

Cons: Evening staff at front desk not very friendly. Pool area and absolutely neglected with cleaning. Dead insects, dirt all around the room. Pool furniture was very rusted, needed thrown out. Hot tub jets did not work. No pool towels.

Pros: cleanliness & heated pool

Cons: no hot breakfast

Pros: The room was acceptable and bed comfortable

Cons: The rug was extremely dirty and probably not cleaned is extended period of time.

Pros: Very nice facility & the staff pleasant. Received a nice rate on my stay also.

Cons: No

Pros: Hotel employee was amazing! She was very friendly, helpful, and full of smiles (even behind the mask)!

Pros: nothing

Cons: Hooking up to their wi-fi results in a download of a commercial cor the hotel which I have not yet been able to get rid of. DO NOT STAY AT THIS HOTEL

Pros: Modern, clean, friendly, good location, indoor hot tub

Cons: No continental breakfast.

Cons: Breakfast isn't complimentary

Pros: The staff was very friendly and helpful. One helped me check in and made sure I got the room I wanted. Another helped me find a really awesome local restaurant.

Cons: Because of construction the signage wasn't up so I almost went to the wrong hotel, but because you emailed me the address it worked out fine.

Pros: Average room, needed a pull out loveseat or just a regular loveseat. Room had an awkward empty spot that looked perfect for a small sofa/loveseat.

Cons: Shower was an odd configuration. You couldn't turn it on without being in it.

Pros: convience

Cons: toilet stopped up entire time

Pros: I was surprised that they did business while the active renovations was going on. It was total mass. I am sure the front desk personnel could not be kind because so many guests complained about the conditions . They removed the hotel sign nobody could fi

Pros: Room was clean and spacious.

Cons: Hotel under construction. Parking was a mess due to that. A construction worker told me a car had been broken into by the hotel entrance where i wanted to park next to my room so I parked at opposite end of hotel. No phone in room.

Pros: Nothing

Cons: Dirty Construction

Pros: Location. Comfort. Amenities

Cons: Noisy construction

Pros: Good breakfast and clean hotel and rooms

Cons: Under renovation and some things were missing. In our room, the shade part of our curtain was missing so all we had was a dark privacy curtain. Also we were not informed during our check in or reservations that the pool and gym were going to be closed for renovation. Something to be noted is the lack of a dresser with drawers to put your clothes. We were staying for four days and the shelves provided in the closet were not very accommodating.

Pros: Everything was very clean.

Cons: Thin walls in the bedroom - we felt like intruders so turned up our TV. Also breakfast area small for weekend crowds.

Pros: We like the breakfast. The bed was comfortable.

Pros: Staff Location Room had 2 beds with a subdivided wall

Cons: Free wifi was VERY SLOW.

Pros: Nice place. Free breakfast had plenty of choices. Loved our room. Only paid 10$ more then going to motel 6. Very nice place

Cons: The pool was very small.

Pros: We were in San Antonio for our son's graduation from Fort Sam Houston and the hotel is very close so it made it very convenient. The hotel is also very close to the airport. The room was very nice and the hotel is very clean. Everyone was very nice.

Pros: Room was spacious. Breakfast was good. The hotel was lcoated by the airport and we were able to get where we wanted with ease.

Cons: We stayed for two nights, and room service never came to clean our room after the first night.

Pros: Very comfortable n every has its own kitchen

Cons: Customer service excellent

Pros: Everyone was really nice and the entrance and room were great.

Cons: The bathroom had hair on the floor and didn't seem to be as updated as the rest of the room.

Pros: Basically everything

Pros: Property was secured at every exit, nice amenities, and even had relatively cheap from desk items/concessions.

Cons: The difficulty in exiting from the parking lot.

Pros: The hotel was amazing. It was extremely cleaned and the staff was amazing. Now I know where I'll be staying at when I go back to San Antonio.

Pros: Good value, good conditions. Fair breakfast.

Cons: No.

Pros: Not much

Cons: Charged $10 for parking for a cheap hotel!! Freeway noise was very loud!! Could not sleep!!

Cons: Front desk clerk was polite but unhelpful

Pros: The location.

Cons: The elevator was slow and needed work. The beds were hard and the bathroom didn¿t look too clean. Some things were oxidized. Our reservation got moved to a different hotel also.

Pros: Location

Cons: Parking . Room has 2 TVs but one didn¿t work nor got signal for channels.

Pros:  

Cons:  

Cons: very disappointed. room was awful. needed slot of repairs. walked in an 1st thing u see is entertainment center at 70 degree angle. bathroom light switch cover was broken and had exposed wires. never had issues like this in Marriott chain

Pros: I like the location

Cons: I didn’t like the fact that I booked the hotel specifically for the indoor pool and we couldn’t even get In The pool due to it being freezing cold. The weather was not even cold that day and the staff said there was nothing they could do about it. I know multiple guests were upset because of that. I could have stayed somewhere else but chose courtyard for the pool and called multiple times asking about it and I couldn’t even use it. Horrible

Pros: Staff was very helpful and friendly. Hotel employee was amazing!

Cons: My room had a smoke odor to it.

Pros: It was close to the airport.

Cons: Got in & tried calling the hotel no one answered for a long time.Tried to take a bath but stopper didn't work.Tried to call to mgr but phone didn't work. Went to lobby & female at the front desk was abrupt.Other guest said her TV was broken. Want reimburs

Pros: Thanks , he was friendly and helpful.

Cons: The ac was broken and can’t be switched off.

Pros: the friendly staff and the immediate response to request

Cons: the actual location of the hotel

Pros: Great location for me on this trip. Price was good and hotel was what I expected. Good place

Pros: I wasn’t even able to check in because the person at the front said they were booked even though I had a reservation but continued to add that if I canceled my reservation he could get me a room for $-- a night.

Cons: The unprofessionalism is insane and compassion as I was traveling with my 10 month old baby trying to get away from the hurricane

Pros: The beds

Cons: The wife had problems with staff.

Pros: Location was phenomenal!! But the staff...the doorgirl was outstanding in getting me a room before 11am after a 18hr work shift& 4hr drive to san antonio. The epitome of hospitality for the marriot at its best.

Cons: Nothing. TV was in wrong postion...but no complaints.

Pros: Very easy to access.

Cons: There were no microwave ovens as stated in the listing.

Pros: Very quite and the staff was accommodating

Cons: No

Pros: Small little extras such as a purse pack of disposable wipes and great shower products. Room was decorated nice and the mattress was very comfy

Cons: We couldn't get some items fixed such as the toilet running every 15 seconds. They kept saying they would send maintenance. Indoor pool was cold, and no breakfast at all. Housekeeping will not come your entire stay.

Pros: Cleanest hotel I’ve stayed at in a long while.

Cons: They locked all the doors except for the main entrance.

Pros: The best thing I liked about this place was the way the room was it was really roomy loved the privacy. Very clean,felt safe

Cons: My room didn't get cleaned,but I did it myself no big deal. Got extra towels and when I asked for it.

Pros: Nothing

Cons: Everthing

Pros: The location is in a great area.

Cons: The room had a funny older like mildew in the carpet.

Pros: Location

Cons: Older and needs updating

Pros: The location is excellent!

Cons: The hot water was not hot! Also the stopper in the tub did not work!

Pros: Location and price.

Cons: Not a lot of amenities.

Pros: Good price for short notice stay, wonderful & friendly staff.

Cons: Difficulty connecting to free WiFi in room; came home with some sort of rash all over my back after sleeping in the bed for 1 night. Complimentary breakfast not included, no microwave in room, couldn't call down to front office via in room telephone.

Pros: Location was great. Friendly staff. Little bar and lounge area in hotel

Cons: Hotel didn't offer free breakfast like most 2-3 star hotels offer. Floors were dirty in room

Pros: Location fit our needs. Very courteous and helpful staff. Comfortable bed.

Cons: Typical of national chain hotels, the lighting in the room was inadequate. Broken floor tile in bathroom and loose adjacent tile. One puny bar of soap was inadequate for both the shower/tub and the sink. No free breakfast.

Pros: Near the airport Short shuttle ride Close to several eating options Pleasant staff

Cons: In a mall

Cons: Urine soaked mattress had been partially covered with plastic. Woke up at 1 am with wet night clothes. Changed room in the middle of the night. No word from management despite 2 requests. Never a manager on duty.

Pros: Everything was great and the staff was very nice

Cons: The room that we got the door lock didn't work properly it wouldn't always get the key not even the managers key

Pros: The staff was great

Cons: The room was terrible, smelled very musty and dirty. The phone didn't work either.

Pros: The staff very friendly people

Cons: Don't give breakfast and to much noise

Pros: Friendly staff, attentive, helpful. Comfortable bed and room to work in. I didn't use the fitness center so cannot comment on it.

Cons: Nothing to note.

Cons: Breakfast was not available (Covid), and the advertisement in Bookings for the booked room included breakfast.

Pros: Nothing

Cons: It’s run down

Pros: Good shower and comfortable bed.

Cons: A little noisy. Pet resort next door. Quieted at night.

Pros: The staff were very friendly.

Cons: No breakfast, no fitness room, no restaurant nearby.

Pros: The staff is friendly, the hotel is clean, the rooms have fridge and microwave. The mall is 2 minutes away.

Pros: I spent 4 nights here. Very comfortable, and clean. Staff were very helpful and friendly. Free parking on site.

Cons: The location is a little challenging and not close to any restaurants or shopping. You must drive to any place you want to go. The internet dropped a lot but was good when connected.

Pros: Good location

Cons: Bedspread had large holes, bathroom door could not closed, breakfast still closed.

Cons: the carpets had stains and showed their age.

Pros: Location is fine, room is fine, all you need for short stays.

Cons: it doesn't has breakfaste service.

Pros: Nothing

Cons: We ran out of toilet paper, the air conditioning sucked, the bed sheets had stains on it and went to the front desk and waited 15 minutes no one ever came I stayed in room 122

Pros: Close to where I needed to be

Cons: It is not easy to find on the access rd... the hotel sign is completely hidden by another sign, entrance is very small and easy to miss.

Pros: Very decent breakfast for the price and room was actually above my expectations. Would stay there again.

Cons: I had a little problem trying to find it, but it was more the traffic that was upsetting.

Pros: It was very convenient the beds where comfortable the stage was very professional.

Pros: Easy check in/out. Friendly desk clerk

Cons: Breakfast selection very poor. Traveling with someone with gluten allergies. Only option that didn't contain gluten was an apple or a banana. We went somewhere else for breakfast. Might offer gluten free cereal like Chex. Maybe yogurt or bacon and eggs.

Pros: It was very clean and a great value!!!

Pros: Wifi Continental breakfast Enough towels in room Airport shuttle

Cons: That I gave them my wyndham card they said I wouldn't get any reward points .

Pros: The staff was so friendly and accommodating!

Cons: Make sure you have transportation if staying here!

Pros: The staff is so friendly and accommodating! The breakfast is good! Love the waffles! So I would definitely stay here again!

Cons: Was disappointed on how dirty the pool was, wish it was cleaner. Was looking forward to a swim. Also do not stay here, unless you have a car or you can Uber/Taxi it! Lol

Pros: It was affordable and the staff was polite and responsive - I had basic needs and this hotel was perfect. Traveling alone through San Antonio with my young daughter and was completely safe. Very thankful for this hotel that our travel so much easier!

Cons: None

Pros: Very dirty hotel, BedBugs,both my wife and I were bitten numerous times. Would not stay or recommend. Did not know until the morning we were bitten. Or would havery spoken to the management.Very disappointed in the Wyndham Hotels.

Pros: It was probably the closest hotel to the airport in the price range - and they have a free shuttle, which is nice.

Cons: It's currently being renovated and the common area (halls) look like the place should be condemned - ripped carpet, huge stains, paint chunks and drywall litter the halls. The rooms are clean, but it's gross in the main areas.

Pros: Woke up to use the bathroom at 3 am and saw 2 large roaches in the bathroom.

Cons: Front desk was also rude.

Pros: Great location with shuttle to SAT.

Cons: No issues at/with Days Inn.

Pros: nice size rooms, overall comfort and locatin

Pros: Closeness to the airport and shuttle service

Pros: Breakfast not well done food not cover unsanitary

Cons: Better comunicación between staff

Pros: The restroom was dirty , the mirrors had fingerprints and the floors had crumbs and other leftover trash .

Pros: The rooms were cozy hotel staff was friendly

Cons: Very clean

Pros: Beautiful showers and decorating. Big TV, modern furniture. Very clean n cozy. The staff was very nice. Gated parking is a plus.

Cons: We heard two gun shots at 2 AM. There was constant voices from a group of people. There was also several cars peeling out and acceleration their engines. We were up till 3 AM with these sounds. We will not stay there again. There needs to be police...

Pros: Hotel is close to the airport and several dinging options.

Cons: They charge for parking.

Pros: Location, staff, cleanliness, price.

Pros: sink clogged!

Pros: The location was very convenient.

Pros: Love the cleanliness of the overall property.

Cons: The staff taking a 2sec look @ my debit card assuming it was prepaid.the rebuttal I was given was that my card didnt have my name. My card DID have my name on it. Banks are starting to migrate to have card #/exp/CVV &NAME printed on the back of the card.

Pros: This was the cleanest hotel I’ve stayed in. The staff is extremely friendly and I will definitely use this location again should I need a room.

Pros: Staff was very nice & professional

Cons: The location of this hotel is not only terrible it is dangerous! The All night noise Was terrible - there was a shoot out next to the hotel!!!!! The at next to the parking lot was open until 5am - music was unbelievable!!

Pros: Great

Cons: Yes

Pros: It was close to downtown and also to the airport.

Cons: Very nosiy at night

Pros: Nice clean facility.

Cons: Rear outside door would not open with scan card.

Pros: The location

Cons: The sheets and blanket on the bed were filthy! I had to get switched to another room and the sheets in that room had stains as well I ended up leaving in the middle of the night. I was very livid I had to drive over 4hrs to get home without any sleep.

Pros: Location was pretty good. The pool was ok.

Cons: The rooms are really outdated. Also, the TV system was really poor. Kind of a bland experience.

Pros: The cleanliness of the rooms and the balconies/patios each room has were definite positives about the hotel.

Cons: The unmentioned $100 incidentals fee was not great, and the size of the rooms were a little smaller than anticipated.

Cons: I had a really bad experience at this hotel. The room needed some cleaning aside that there big roaches in the room I stayed at I had to Kill them and chased about 4.I have pictures to prove it. I tried to complain same day but could not reach a person.

Pros: Balcony. Great location

Cons: No

Pros: Some of the guest service employees were very professional. There is a microwave in a cubby area available for use. The pool is large enough. The layout of the room is nice, much like a suite. The clothing closet has nice doors. Bathroom is very spacious.

Cons: Some of the guest service employees were rude, some are to be ones best friend. The others make me wonder why they are on the property. The pool is only available for 30 min.& shared. The gym had grose bugs in it. Ample towels not in room, more @ desk.

Pros: Beautiful lobby. Clean room.

Cons: Old I always asked for a double bed and give me single we where 4 in one one room my wife and 2 babies.

Pros: Bed super comfortable

Cons: A fan to circulate the air in the room

Pros: lots of airplanes at all hours of the night

Cons: airplanes, lots of airplanes at all hours of the night. bathrooms could use some updating and a decent cleaning.

Pros: Comfortable bed, clean room and bathroom

Cons: Really creepy location, but it seems like all the hotels near the airport face the same challenge

Pros: Stayed here for our son’s basic training graduation. Very reasonable rates, clean, rooms have more room in them, staff was very friendly!! Definitely would stay here again!!

Pros: Great location within close proximity to many local shops, restaurants and other amenities within the grrater San Antonio area. The hotel was super clean and staff went above and beyond to prepare amazing breakfast despite many of the Covid challenges. Staff was courteous and friendly upon arriving and ensured all our needs were met. Definitely would recommend to anyone/families visiting San Antonio.

Pros: Communication within staff, safety, secure

Cons: Super, will return for next years convention, great service, quality staff.

Pros: Friendly staff. Room was clean and room service was prompt! Spacious room with microwave and fridge is a plus!!

Cons: The headboard was peeling and the pillow case had some rips in it.

Pros: The staff was amazing! Everyone I met was really nice and helpful. I stayed on the first floor. The entrance to the hotel was really nice and clean.

Cons: The rooms were nice but with the pictures presented I expected something fancier or at least clean. The glass doors were smudged with with clear marks of lips and even makeup. There was hair in every crevice of the restrooms. The lights on the headboard were broken. Wall paper in restrooms are peeling. Coffee maker still had old coffee placed in it. And the headboard was even peeling. The glass of the shower doors where really dirty. And the walls are very thin if there is someone staying in the room over you, you will hear EVERYTHING.

Pros: Clean n nice but slight issues here n there

Cons: I had to rooms we were not placed on same floor. Kids above ran all night screaming n yelling

Pros: The size of the room

Cons: Our room wasn't clean when we arrived. The bathroom lock was broken preventing the door from closing. The mattresses didn't fit the bed and were worn. The trundle bed mattress was stained. The receptionist stated that they were completely booked and couldn't change our room but would do so the next day.

Pros: The breakfast was great & kitchen staff was awesome

Cons: Need to add on web site that the pool & gym are closed due to covid restrictions! My kids where excited about the hotel till they told us the pool was closed

Cons: Poor service, phone in room not connected, dirt and torn sofa.

Pros: Horrible experience, air not working in one of the rooms, moved to a room that hadn't been cleaned. Moved again no linens at desk for sofa sleeper.Will never stay there again..

Pros: Location

Cons: The staff tell you to call before 9am to have room clean I did the first day they half clean the sep day bevy showed up.

Pros: The staff was friendly and the rooms were comfortable and spacious.

Cons: The fire alarm going off early in the morning.....at least it works ¿¿

Pros: The room layout was not a typical hotel layout. It had a couch and the bathrooms were very different in a good way!!!

Cons: I did not like the pool was not open the kids were not happy

Pros: The room was so presidential. Wasn¿t entirely clean. There was hair that wasn¿t mine on (under the bowl) the sink.

Cons: Hated that the pool was not able to use. This is the main reason I chose the hotel

Cons: Check in turned into a huge mess. While being charged three separate fees for my room. Hotel room trash was not emptied from previous guests and the soaps were not restocked.

Pros: The night staff was very friendly and helpful when we checked in after a long drive.

Cons: Lock on sliding door to water closet broken, so you had to hold the door shut while using the restroom. Hole in the wall behind the toilet paper dispenser that someone had stuffed with toilet paper. Stains on the couch and day bed. Smelled like mildew.

Pros: Bed was comfortable

Cons: Indoor Pool was not working and the bathroom inside the rooms had separate rooms for the toilet and shower and sliding door would not lock so the door would slide open which is terrible if traveling with your family.

Pros: I liked that we had a fridge and microwave.

Cons: I did not like the fact that there was cops when we arrived, exposed wires in our room, rude front desk, the elevator had exposed wires as well they were to busy to listen. Took the stairs to our room came back and they rigged it up with rubber bands.

Pros: Proximity to Airport

Cons: Shuttle was down No notification Lobby furniture was worn Overpriced

Pros: Very relaxing and spacious.

Cons: Everything was awesome

Pros: Tv was good

Cons: Location was real bad and the ac units where not checked or had PM¿s done we had to move 3 times because of the AC units not working

Cons: Pool was closed

Pros: Location was great

Cons: A lot of people drinking and socializing in the lobby at all hours of the day. The hotel charged for wiFi. It was not free for guests like at all other hotels. This was not disclosed. Room did not have seal of cleanliness like we e seen post pandemic.

Pros: It¿s soo clean and quiet!!

Pros: Location. Bed is comfortable.

Cons: Room was dirty. We moved a foot stool and found popcorn under it. Glass where toiletries and wash clothes were was so dusty you could see where items were when picked up. Toilet paper dispenser was broken off the wall and just laying on top the toilet.

Pros: N/a

Pros: The comfort

Cons: Needs some TLC. A good amount of small repairs needed

Pros: The rooms are larger than most.

Cons: I did not like how they said their pool was open and that they had breakfast when they didn't and their pool was drained. They charged my card like 4 different times for no reason. The staff was not helpful at all and could not explain the charges

Pros: Location

Cons: It wasn¿t very clean. Broken fixtures and a door that didn¿t lock meant we had to move rooms. The pool was closed.

Pros: The staff was excellent.

Cons: Room 130 had a problem with the tub having a crack and poor repair to it. It was not cleaned well before we arrived either. We found trash behind the beds.

Cons: room was clean on the other hand the only reason I booked room springhill suites was for the indoor pool for my therapy I can not read I had no idea the pool was closed I feel front desk should verbally alert you of that would like refund or half refu

Pros: Contemporary look

Cons: Staff checked me in and when I ask about breakfast they told me there¿s no breakfast. I ask for compensation they said it was my fault for not asking for it before I checked in. I felt I was cheating and it was not courteous.

Cons: A.C was a little bit noisy

Pros: Location.

Cons: No breakfast. No coffee station. Room cleanliness NOT to Marriott's standards. First negative review I have wrote about any Marriott property in over 30 years.

Pros: Nothing.

Cons: This is the second time in the last 6 months I have stayed at this hotel.San Antonio is for the most part "Open for Business" with loosened Covid restrictions. This hotel however continues to offer zero amenities. The room was poorly cleaned. Rude staff.

Pros: The staff and the locatiom

Pros: Room

Cons: No amenities.

Pros: Two times people came into our hotel room. Once while my S/O was in the shower.

Cons: Refrigerator was not working.

Pros: My departure from there was the best of the stay. Room was a good size.

Cons: Definitely bottom of the barrel for a Marriott brand hotel. First room we were placed in looked dirty, dingy, and had a pet hotel next to that side of the building with baking dogs! Rooms have mold, noisy location, housekeeping doesn’t wear gloves/

Pros: the location

Cons: no

Pros: staff was very friendly and strictly adhered to the Covid=19 precautions while giving good service.

Cons: the room was clean but was in need of some maintenance, I told manager and was told these would be addressed. There were no bedside tables, which meant no place to put alarm clock, cell phone, book, emergency inhaler.......

Pros: Clean rooms

Cons: The hotel has ZERO breakfast due to covid and ZERO extra blankets and towels etc. They went over the top and are doing a bit too much. Regardless of covid I expect better from Springhill.

Cons: Try to charge you 20$ for each 15 minutes you want for late check out fee, when you can rent a whole extra night for 60$, absurd. every hotel i stay at will give you at least an extra hour for free, very rude management.

Pros: Location was good

Cons: My card was charged over $56 I called the hotel spoke to the manager she said they charged me for the room by mistake and would send me a email with more details about the refund. I still haven't received the email and haven't received the refund.

Cons: Dog kennel within 500 feet with constant barking dogs starting at 8 am.

Pros: They paid for a taxi to and from the airport. Although, our checkout was supposed to be at 12 noon. We were told that our taxi was there 10 minutes before 12 noon. So, we had to rush and gather our things to board the taxi. We felt rushed!

Cons: The thermostat did not work in the first room. The second room the sink was stopped up and the TV kept going out. They placed holds on two different cards for incidentals which are still pending. No free breakfast do to covid-19. Just free coffee. UNHAPPY

Pros: Room was fantastic. Very clean.

Cons: They did not tell us that there was no breakfast or grab and go until we arrived. They offered to let us cancel with no fee, but we had just driven 200 miles and where were we going to get another reservation? There was also no cleaning service.

Pros: Location

Cons: I chose the hotel for its location , airport shuttle and breakfast. When I arrived I was informed there was NO shuttle, No breakfast and the room I was given was adjacent to a Pet Hotel with dozens of barking dogs starting at 6 am and lasting until 10pm

Pros: primarily location, okay for some but not for me.

Cons: Hotel is fine, just not a good experience, had to change rooms as the first room the air conditioner was rattling. Had to be buzzed into the hotel after knocking on the window as I waited for someone to come to the desk to buzz me in. Not a good stay

Pros: The hotel staff was friendly and professional

Cons: stopped up sink in toilet room water not hot in sink in shower room smoke detector was wrapped in plastic

Pros: Great hotel for the price and the location was great.

Cons: I did not like my experience at the check in desk. The male white bald employee who finally assisted us was very rude. He took his time to even acknowledge we were in line he even rolled his eyes several times when he decided to help. Very unprofessional.

Pros: The room was nice and clean

Cons: Poor service no towels

Pros: Overall room was nice.

Cons: I found a dirty plate on top of the microwave. Bathtub like a mini bathtub not impressed with it at all.

Pros: The room was clean. Coffe maker was in the room, though missing the part that holds the filter. They were able to get me a part quickly.

Cons: I know I am travelling during the pandemic, but this hotel had the least of all that I have stayed at, all Marriott brands. One towel in the room. I had to ask for a hand towel and wash cloth. The front doors were always locked and you had to use your key to enter, probably because only one staff member on duty. The room had a light out in the shower and the TP holder was about to come off the wall. No grab and go bags, no food, no pool or workout facilities, no shuttle service. One set of the double slide fron doors barely opened to let me and my bags through. This did get fixed the last day. The hall on the top floor carpets where filthy, with streaks of something spilt. On my last day they had a rental carpet cleaner by one of the staff members come and clean the floor. However, it didn't make much difference because the carpet was still dirty looking after they left. After talking to another guy staying at another brand, the management at this location needs to step up to make the stay better.

Pros: Spacious room, location

Cons: coffee and breakfast wasn't offered though advertised on their website. Maid service wasn't offered as well.

Pros: Cheap and room and bed was good

Cons: 1st of all ur website said free l Continental bridge and was none then there parking lot was dirty with gloves on ground, then I asked to is lobby RR was dirty, then the 1st room they gave me smelled I told girl She says it’s no smoke it’s m

Pros: The privacy.

Cons: NA

Pros: Room size was perfect!

Cons: Hotel advertised pool and breakfast, neither of which they had available. They also accidentally checked us out of our room and therefore we woke up to guests joining us in our room!😳

Pros: No breakfast due to covid19 all other places offer to go

Cons: They charged a hold on cc after booking company charged us so we double paid for room

Pros: We liked everything since the moment we walked in, the staff was really friendly fast and easy to get our room keys. Breakfast was great had a little of everything, close to downtown malls shopping centers and restaurants. Our room was very clean and everything was in place. overall a great experience and will be booking again in the near future.:)

Pros: The location was the high point for us. Close to where we wanted to be. The facility was modern in appearance. Well kept up and clean.

Cons: The rooms AC/heat blows right on the person in bed closest to the unit. Shower door seal was broken.

Pros: The set up of the room

Cons: AC made horrible vibration noises and there was not hot water. Changed rooms the second night at 4pm and the maid service still hadn't cleaned my original room.

Pros: Different atmosphere versus other hotel brands. Good bargain price per quality.

Cons: My cc was charged twice and the only way I noticed was because I was bored and checked my bank statements. I understand this to be a mistake but a mistake that is very inconvenient for me. Now I will make it a habit to double check any charges to my card in the future, I plan to continue doing business with Marriott.