San Antonio hotels near Travis Park
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You'll be centrally located in San Antonio with a stay at Mokara Hotel & Spa San Antonio, just steps from River Walk. Featured amenities include a business center, express check-in, and express check-out. Planning an event in San Antonio? This hotel has facilities measuring 3726 square feet (346 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 9.4 Excellent
Based on 964 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9.6
Pros: Accommodations were excellent!! Everyone was professional and very helpful. Had a wonderful time
Mediocre
3.0
Pros: Great location with a comfortable room, except for the clogged shower (which is absurd as I only needed a bed and a shower
Excellent
9.0
Okay
5.0
Pros: The location is really all we liked about this hotel. Very over rated.
Excellent
8.0
Pros: Great Bartender, very knowledgable and enjoyable
Excellent
10.0
Pros: Everyone was very accommodating
Excellent
10.0
Pros: This place was amazing! Simply the best! The staff, everyone of them make you feel welcomed!
Excellent
10.0
Pros: Quietly elegant with very helpful and friendly staff.
Excellent
10.0
Pros: Great spa and staff. Wonderful rooftop pool. The restaurant was exquisite, Orsa. Nice jacuzzi tub. One of my best stays. The perks was much appreciated.
Excellent
10.0
Pros: Location location location. Exceptional service. The spa was one of the best. No complaints.
Good
7.5
Pros: Spacious room. Located next to the river walk. Nice rooftop with swimming pool
Excellent
10.0
Pros: Best spa in Texas!
Details
Reviews
Overall 9.4 Excellent
Based on 964 reviews
Bar
9.5
Service
9.5
Vibe
9.3
Location
9.1
Wellness Area
9.0
Room
9.0
Food
9.0
Amenities
8.3
Cleanliness
8.2
Comfort
8.0
Pool
7.6
Breakfast
4.4
Service
9.5
Vibe
9.2
Wellness Area
9.1
Location
9.0
Room
8.5
Comfort
8.1
Value
5.7
Service
9.5
Food
8.9
Location
8.6
Room
8.6
Amenities
8.3
9.6 Excellent
Pros: Accommodations were excellent!! Everyone was professional and very helpful. Had a wonderful time
Cons:
3.0 Mediocre
Pros: Great location with a comfortable room, except for the clogged shower (which is absurd as I only needed a bed and a shower
Cons: The shower was clogged, and I asked the reception next day (nobody could find the manager) to clean-up. The maintenance arrived but it was a bit uncomfortable as he came with very large dirty boots (not his fault but we usually keep everything clean) and tried first with his tools, and then couldn’t do anything - he left leaving his footsteps to get more tools... he came back later with a drill and a long cable and he was about to start the process when I thought twice and asked him to stop as I just could see that the bathroom would become a war zone... I left the hotel day, and the man at reception asked me how was my stay... I told what happened and he said “sorry, we will make sure the next customer will get the room clean”. So I am happy for you that is reading now, be sure it will be all right now.
9.0 Excellent
Pros:
Cons: No available times for spa treatment ☹️
5.0 Okay
Pros: The location is really all we liked about this hotel. Very over rated.
Cons: The pool was very dirty, the staff was not helpful, the room was small, very bland for the price.
8.0 Excellent
Pros: Great Bartender, very knowledgable and enjoyable
Cons:
10.0 Excellent
Pros: Everyone was very accommodating
Cons: Parking was a bit difficult
10.0 Excellent
Pros: This place was amazing! Simply the best! The staff, everyone of them make you feel welcomed!
Cons: Nothing at all!
10.0 Excellent
Pros: Quietly elegant with very helpful and friendly staff.
Cons:
10.0 Excellent
Pros: Great spa and staff. Wonderful rooftop pool. The restaurant was exquisite, Orsa. Nice jacuzzi tub. One of my best stays. The perks was much appreciated.
Cons: Pillows a little too soft. A few large size bathrobes, like 3X. Access to a computer, like a business center. More locations in other cities.
10.0 Excellent
Pros: Location location location. Exceptional service. The spa was one of the best. No complaints.
Cons:
7.5 Good
Pros: Spacious room. Located next to the river walk. Nice rooftop with swimming pool
Cons: Mix feelings about the staff, some not very friendly.
10.0 Excellent
Pros: Best spa in Texas!
Cons:
You'll be centrally located in San Antonio with a stay at Mokara Hotel & Spa San Antonio, just steps from River Walk. Featured amenities include a business center, express check-in, and express check-out. Planning an event in San Antonio? This hotel has facilities measuring 3726 square feet (346 square meters), including conference space. Self parking (subject to charges) is available onsite.
Situated in the heart of downtown, overlooking Travis Park, our AAA Four Diamond hotel offers unparalleled access to trendy restaurants and historic landmarks of San Antonio, Texas. Visit The Alamo for a glimpse of Texas' past or wander the idyllic waterfront promenade of the Riverwalk. Opened in 1909 and designated as a national historic site, The St. Anthony, a Luxury Collection Hotel, San Antonio embodies old-world splendor with Italian marble and Corinthian columns throughout the building. During your stay, rotate between the hotel's five upscale restaurants, including the vibrant Cabana Bar located by our rooftop infinity pool. Attend treasured occurrences like wedding receptions and corporate retreats in our 13 event rooms, which have hosted global politicians, royals and celebrities. Step inside our vintage-inspired rooms for modern features like pillowtop beds and free Wi-Fi, existing alongside black marble tubs and green velvet seating. Experience historic San Antonio amid luxury at The St. Anthony.
Overall 9.1 Excellent
Based on 1,843 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9.0
Pros: Breakfast is good and bed iOS comfortable.
Excellent
10.0
Pros: Everything was top notch.
Excellent
10.0
Pros: Beautiful modern rooms with great amenities such as a very comfortable bed, pillow choices, full service staff, spacious double vanities, reading lights, etc.
Excellent
10.0
Pros: The treatment we received from the waitstaff during our brunch was exceptional
Excellent
10.0
Pros: Best staff! From the moment our car stopped in front of the hotel and until the moment we left the staff was amazing. Truly helpful staff. The best and most helpful staff I have ever experienced. Really enjoyed our stay. Great rooms too!
Excellent
9.0
Pros: Room
Good
7.1
Pros: The decor and esthetic of the building was pleasing and cozy. The staff is friendly and helpful.
Excellent
9.0
Pros: I have stayed at the three highest rated hotels in San Antonio and this one easily was the best overall experience, hands down.
Excellent
10.0
Pros: The best service I have ever received. Gorgeous lobby and best spacious room.
Excellent
10.0
Pros: The entire hotel, lobbies and bars were beautifully decorated. The room given was excellent. Room was huge and a fruit basket was provided at no cost by the hotel.
Mediocre
2.5
Pros: Extremely bad
Excellent
10.0
Pros: Good
Details
Reviews
Overall 9.1 Excellent
Based on 1,843 reviews
Vibe
9.3
Location
8.9
Wellness Area
8.5
Amenities
8.5
Comfort
8.3
Service
8.3
Pool
8.2
Room
8.1
Food
7.2
Breakfast
7.0
WiFi
5.8
Vibe
9.1
Location
8.9
Amenities
8.5
Pool
8.3
Comfort
8.1
Service
8.0
Room
7.9
Breakfast
6.6
Food
6.6
Location
9.1
Vibe
9.1
Comfort
8.4
Amenities
8.3
Service
8.1
Room
8.0
Pool
7.9
Food
6.6
Service
8.6
Amenities
8.5
9.0 Excellent
Pros: Breakfast is good and bed iOS comfortable.
Cons:
10.0 Excellent
Pros: Everything was top notch.
Cons:
10.0 Excellent
Pros: Beautiful modern rooms with great amenities such as a very comfortable bed, pillow choices, full service staff, spacious double vanities, reading lights, etc.
Cons: No
10.0 Excellent
Pros: The treatment we received from the waitstaff during our brunch was exceptional
Cons: The check in was awful from the person at the front desk but management addressed all my concerns immediately and very professionally
10.0 Excellent
Pros: Best staff! From the moment our car stopped in front of the hotel and until the moment we left the staff was amazing. Truly helpful staff. The best and most helpful staff I have ever experienced. Really enjoyed our stay. Great rooms too!
Cons:
9.0 Excellent
Pros: Room
Cons: N/A
7.1 Good
Pros: The decor and esthetic of the building was pleasing and cozy. The staff is friendly and helpful.
Cons: The room service lacked flavor, even the fruit plate was bland. The breakfast they serve down stairs in the gallery lacked flavor and substance.
9.0 Excellent
Pros: I have stayed at the three highest rated hotels in San Antonio and this one easily was the best overall experience, hands down.
Cons: No refrigerator in the room, no ice machines on any floors
10.0 Excellent
Pros: The best service I have ever received. Gorgeous lobby and best spacious room.
Cons: No
10.0 Excellent
Pros: The entire hotel, lobbies and bars were beautifully decorated. The room given was excellent. Room was huge and a fruit basket was provided at no cost by the hotel.
Cons:
2.5 Mediocre
Pros: Extremely bad
Cons: Cheats Ruined my entire trip
10.0 Excellent
Pros: Good
Cons:
Situated in the heart of downtown, overlooking Travis Park, our AAA Four Diamond hotel offers unparalleled access to trendy restaurants and historic landmarks of San Antonio, Texas. Visit The Alamo for a glimpse of Texas' past or wander the idyllic waterfront promenade of the Riverwalk. Opened in 1909 and designated as a national historic site, The St. Anthony, a Luxury Collection Hotel, San Antonio embodies old-world splendor with Italian marble and Corinthian columns throughout the building. During your stay, rotate between the hotel's five upscale restaurants, including the vibrant Cabana Bar located by our rooftop infinity pool. Attend treasured occurrences like wedding receptions and corporate retreats in our 13 event rooms, which have hosted global politicians, royals and celebrities. Step inside our vintage-inspired rooms for modern features like pillowtop beds and free Wi-Fi, existing alongside black marble tubs and green velvet seating. Experience historic San Antonio amid luxury at The St. Anthony.
With a stay at Hotel Gibbs Downtown Riverwalk in San Antonio (Downtown San Antonio), you'll be within a 5-minute walk of Alamo and River Walk. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in San Antonio? This hotel has facilities measuring 1600 square feet (149 square meters), including a conference center.
Overall 9.1 Excellent
Based on 1,119 reviews
All reviews
- All reviews
Excellent
9.0
Pros: All went well. The cocktail Hour with snacks, The room was excellent, The breakfast was super and the General Manager was very helpful with directions as well as contact with the customers.
Excellent
10.0
Pros: Enjoyed the stay immensely. Basically across the street (opposite corner) from the Alamo. Short walk to center of Riverwalk. Was very quiet - restoration of old office building is amazing. Very good room and very clean. Really enjoyed looking out window and seeing history - the Alamo park and the marked locations in the street of the north wall of the old larger Alamo complex - amazing, literally right in the middle of history. Morning breakfast in tap room was very generous and staff at the breakfast were very attentive. Will go back.
Excellent
8.0
Pros: The location of the hotel is highly ideal if you are wanting to stay downtown and be close to the Alamo and River Walk. Love the antique feel to the hotel; beautiful old floors, original marble, door frames, etc.
Excellent
10.0
Pros: The best thing is the people who work the breakfast and the bar tender.These people made us feel so much at home and helpful with any questions we had about the area.
Excellent
10.0
Pros: We are moving from coast to coast during the COVID 19 crisis. The Gibbs Hotel (across from the Alamo) was not just open, they were extremely welcoming and caring within the necessary restrictions. We had the most beautiful room ever overlooking the Alamo. Although beautiful San Antonio was closed during the pandemic, we will not forget our stay at the Gibbs. It makes things so much better when everyone is worried and stressed to have a place where they not only remember their history, they preserve their beautiful hotel with all the modern amenities. This is a 5* property with 5* staff.
Excellent
10.0
Pros: Great location, friendly helpful staff and well furnished roms
Excellent
8.8
Pros: Fabulous location, close to The Alamo and the Riverwalk
Excellent
10.0
Pros: Not your standard chain hotel where every room is the same as in the last city. Nice to have wood floors, a view of the Alamo, very well located, and a very good breakfast. A welcome surprise. Will be back.
Excellent
10.0
Pros: Location was great! Very clean! Comfy! Room was big. Staff friendly. Breakfast was delciciois. Overall...would recommend staying here again and plan to tell all my friends.
Excellent
9.0
Excellent
10.0
Pros: The staff was awesome! Breakfast was Awesome! Valet parking was awesome! Rooms were Awesome. Loved the location
Excellent
10.0
Pros: Everyone went above and beyond to help us. Miles, David and Heather were amazing. They took extra care of us just out of the kindness of their heart. The breakfast crew was amazing as well. My father is in a wheelchair because he just lost his leg, but we were running late for breakfast but she kept the breakfast bar open until we got finished with breakfast. They were all a exceptionally friendly and helpful. We will definitely be going back and staying at The Hotel Gibbs every time we are in San Antonio.
Mediocre
3.3
Pros: Staff was friendly.
Details
Reviews
Overall 9.1 Excellent
Based on 1,119 reviews
Cleanliness
9.1
Comfort
8.9
Location
9.7
Services
8.8
Staff
9.4
Value for money
8.7
9.0 Excellent
Pros: All went well. The cocktail Hour with snacks, The room was excellent, The breakfast was super and the General Manager was very helpful with directions as well as contact with the customers.
Cons: I wasn't thrilled with the price of the Valet parking but after thinking about it, we were at the Alamo "the high price area" and there were no parking spots available.
10.0 Excellent
Pros: Enjoyed the stay immensely. Basically across the street (opposite corner) from the Alamo. Short walk to center of Riverwalk. Was very quiet - restoration of old office building is amazing. Very good room and very clean. Really enjoyed looking out window and seeing history - the Alamo park and the marked locations in the street of the north wall of the old larger Alamo complex - amazing, literally right in the middle of history. Morning breakfast in tap room was very generous and staff at the breakfast were very attentive. Will go back.
Cons:
8.0 Excellent
Pros: The location of the hotel is highly ideal if you are wanting to stay downtown and be close to the Alamo and River Walk. Love the antique feel to the hotel; beautiful old floors, original marble, door frames, etc.
Cons: The hotel had an odd smell to it, especially on the first floor/lobby area. Our room was on the 3rd floor and we could hear every noise outside very loud and clearly; very poor sound quality control. Bed frame was too large for mattress.
10.0 Excellent
Pros: The best thing is the people who work the breakfast and the bar tender.These people made us feel so much at home and helpful with any questions we had about the area.
Cons: I have only two things I didn't care for . The view from our room was of a roof and outside walls of other buildings ,be sure not to get room 305 .Also the was a sound of water running either above our room or soewhere near.I was told it was not
10.0 Excellent
Pros: We are moving from coast to coast during the COVID 19 crisis. The Gibbs Hotel (across from the Alamo) was not just open, they were extremely welcoming and caring within the necessary restrictions. We had the most beautiful room ever overlooking the Alamo. Although beautiful San Antonio was closed during the pandemic, we will not forget our stay at the Gibbs. It makes things so much better when everyone is worried and stressed to have a place where they not only remember their history, they preserve their beautiful hotel with all the modern amenities. This is a 5* property with 5* staff.
Cons: As a downtown hotel, they have parking in a city lot which is certainly going to be very busy and crowded in normal tourist times in downtown San Antonio.
10.0 Excellent
Pros: Great location, friendly helpful staff and well furnished roms
Cons: No
8.8 Excellent
Pros: Fabulous location, close to The Alamo and the Riverwalk
Cons: Room was very small, had only one bedside table (had to ask for another one which was supplied). Difficult to walk round the bed.
10.0 Excellent
Pros: Not your standard chain hotel where every room is the same as in the last city. Nice to have wood floors, a view of the Alamo, very well located, and a very good breakfast. A welcome surprise. Will be back.
Cons:
10.0 Excellent
Pros: Location was great! Very clean! Comfy! Room was big. Staff friendly. Breakfast was delciciois. Overall...would recommend staying here again and plan to tell all my friends.
Cons: No fridge! Hard to find at 1st using the gps. And buffet breakfast was changed due to coronavirus but that was a good call. Room service didnt come in after day 1. But its all good.
9.0 Excellent
Pros:
Cons: The clean atmosphere
10.0 Excellent
Pros: The staff was awesome! Breakfast was Awesome! Valet parking was awesome! Rooms were Awesome. Loved the location
Cons: There wasn't any thing that I didn't like
10.0 Excellent
Pros: Everyone went above and beyond to help us. Miles, David and Heather were amazing. They took extra care of us just out of the kindness of their heart. The breakfast crew was amazing as well. My father is in a wheelchair because he just lost his leg, but we were running late for breakfast but she kept the breakfast bar open until we got finished with breakfast. They were all a exceptionally friendly and helpful. We will definitely be going back and staying at The Hotel Gibbs every time we are in San Antonio.
Cons: There was absolutely nothing wrong!!!!
3.3 Mediocre
Pros: Staff was friendly.
Cons: No bath tubs...showers only. Bugs everywhere. Elevators were extremely slow. Restaurant was sub par. Beds were cheap.
With a stay at Hotel Gibbs Downtown Riverwalk in San Antonio (Downtown San Antonio), you'll be within a 5-minute walk of Alamo and River Walk. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in San Antonio? This hotel has facilities measuring 1600 square feet (149 square meters), including a conference center.
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Overall 9.0 Excellent
Based on 5,279 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Great breakfast and evening meal. Pools and hot tubs were greatly appreciated
Excellent
9.0
Pros: The location
Excellent
10.0
Pros: The AC worked wonderfully. The coffee was excellent. The building was beautiful, especially the views from the pool. The staff was very accommodating to our situation of getting in late and needing more time to check out. If I’m ever down this way again I’ll definitely stay here and will recommend it to others.
Excellent
10.0
Pros: Beautiful property. The Staff is the BEST.
Excellent
10.0
Pros: Very happy with room, breakfast and evening meal and drinks.
Excellent
10.0
Pros: Everything good job
Excellent
8.0
Pros: Location
Excellent
9.0
Pros: Very tasty
Excellent
10.0
Pros: The hotel has a lot of history and beautiful lobby. The rooms are very spacious. I enjoyed the view from the 19th floor.
Good
6.0
Pros: Location. The staff that took care of the meals as far as cleaning up and also the bar staff.
Excellent
10.0
Pros: it is an historic building (was a bank) and is right in downtown RiverWalk. Beautiful property.
Excellent
10.0
Pros: Location, Happy Hour, pools jacuzzi, clean, everyone was super nice!!
Details
Reviews
Overall 9.0 Excellent
Based on 5,279 reviews
Bar
9.2
Value
9.1
Location
9.1
Breakfast
8.9
Service
8.8
Wellness Area
8.6
Room
8.3
Vibe
8.0
Comfort
7.8
Pool
7.5
Food
7.5
WiFi
7.0
Amenities
6.6
Bar
9.2
Value
9.1
Location
9.0
Breakfast
8.6
Wellness Area
8.4
Service
8.4
Comfort
8.0
Room
7.9
Vibe
7.5
Food
7.1
Pool
7.0
Amenities
4.8
Value
9.3
Bar
9.0
Location
9.0
Wellness Area
8.5
Breakfast
8.4
Room
8.4
Service
8.3
Comfort
8.0
Vibe
7.7
Food
6.6
Amenities
6.2
Breakfast
8.9
Service
8.5
Vibe
6.8
Amenities
5.8
Service
8.7
Room
7.9
Amenities
6.8
10.0 Excellent
Pros: Great breakfast and evening meal. Pools and hot tubs were greatly appreciated
Cons:
9.0 Excellent
Pros: The location
Cons: It was confusing to get to the room
10.0 Excellent
Pros: The AC worked wonderfully. The coffee was excellent. The building was beautiful, especially the views from the pool. The staff was very accommodating to our situation of getting in late and needing more time to check out. If I’m ever down this way again I’ll definitely stay here and will recommend it to others.
Cons: Only got to stay 1 night!
10.0 Excellent
Pros: Beautiful property. The Staff is the BEST.
Cons: Nothing. It was great.
10.0 Excellent
Pros: Very happy with room, breakfast and evening meal and drinks.
Cons:
10.0 Excellent
Pros: Everything good job
Cons:
8.0 Excellent
Pros: Location
Cons: The tv in bedroom did not work correctly.
9.0 Excellent
Pros: Very tasty
Cons: Soda machines were not always on. Might consider vending machine for when not on.
10.0 Excellent
Pros: The hotel has a lot of history and beautiful lobby. The rooms are very spacious. I enjoyed the view from the 19th floor.
Cons:
6.0 Good
Pros: Location. The staff that took care of the meals as far as cleaning up and also the bar staff.
Cons: Restrooms needed to be cleaned better. One of our cabinet drawers came off of the hinge as soon as my daughter opened it and she could have gotten hurt.
10.0 Excellent
Pros: it is an historic building (was a bank) and is right in downtown RiverWalk. Beautiful property.
Cons: I wish my windows were not glazed so I could see outside my room.
10.0 Excellent
Pros: Location, Happy Hour, pools jacuzzi, clean, everyone was super nice!!
Cons: Just that the Riverwalk access was under construction. But I'm sure when it's done will be great. Just another reason to come back!!
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Located directly on the Riverwalk! Hotel Contessa is the only Four Diamond, all-suite hotel located directly on the Riverwalk. With modern, spacious suites, rooftop pool with city views, full-service spa and gourmet restaurant, Hotel Contessa is San Antonio's premier, downtown luxury hotel.
Overall 9.0 Excellent
Based on 4,273 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Fantastic service, and well-appointed all-suite hotel. The hotel exceeded expectations, and was truly a great value.
Excellent
9.1
Excellent
8.0
Pros: nice "earthy' atmosphere and location
love the suite option
Excellent
8.0
Pros: The suite was great - nice sitting area, spacious bathroom, good bedroom and everything worked perfectly. The hotel's location is directly on a loop of the riverwalk which is good because it puts you right into the attraction, but is not on the main section so it's much quieter and easier to find a dining place. Parking is available across the street from the hotel and the street itself is not as busy as those nearer the Alamo.
Excellent
8.5
Pros: The room was considerably larger than I expected, with a separate sitting area. Everything was clean, and in good condition.
The regular price was fairly expensive, but I managed to get a reasonable rate through Expedia.
Excellent
10.0
Pros: very clean, great location, friendly staff,
Mediocre
2.0
Pros: Nothing such to like
Excellent
10.0
Pros: Staff was AWESOME
Excellent
9.4
Pros: Made a special stop at the river walk on our five day trek from Pittsburgh to puerto Vallarta Mexico. Stopped to enjoy the beautiful view and exeperience the river walk. The resort was absolutely gorgeous. Unique with design, very friendly conceierge, and beautiful room layout.
Excellent
10.0
Pros: The staff was very friendly and accommodating!
Good
7.7
Excellent
8.0
Pros: Location and large size rooms
Details
Reviews
Overall 9.0 Excellent
Based on 4,273 reviews
Location
9.3
Vibe
8.8
Wellness Area
8.7
Bar
8.7
Service
8.7
Room
8.2
Amenities
8.1
Comfort
7.6
Pool
7.6
Breakfast
7.1
WiFi
4.5
Location
9.1
Vibe
8.5
Bar
8.4
Service
8.3
Room
7.8
Breakfast
6.8
Value
4.7
Location
9.3
Service
9.0
Bar
8.8
Vibe
8.7
Amenities
8.4
Room
8.0
Pool
7.5
Comfort
7.4
Location
9.3
Service
8.8
Amenities
8.3
Room
7.7
Comfort
7.4
10.0 Excellent
Pros: Fantastic service, and well-appointed all-suite hotel. The hotel exceeded expectations, and was truly a great value.
Cons: An included breakfast would have been great, but I knew this was not included when I booked, so it doesn't diminish my opinion whatsoever.
9.1 Excellent
Pros:
Cons: I thought it was closer to all the restaurants on the Riverwalk.
8.0 Excellent
Pros: nice "earthy' atmosphere and location
love the suite option
Cons: very expensive valet parking and no self parking lot
poor room service options and other snack options
no balconies or windows to open
poor ventilation in rooms
small pool and hot tub broken
8.0 Excellent
Pros: The suite was great - nice sitting area, spacious bathroom, good bedroom and everything worked perfectly. The hotel's location is directly on a loop of the riverwalk which is good because it puts you right into the attraction, but is not on the main section so it's much quieter and easier to find a dining place. Parking is available across the street from the hotel and the street itself is not as busy as those nearer the Alamo.
Cons: Parking at the hotel is a ridiculous $36/night and they charged for two parking spots for our two motorcycles even though we actually had both bikes consolidated out of the way in the valet area not even in the parking garage. That was irritating.
The hotel staff were polite but very cold and decidedly unfriendly. Don't believe I did anything to be offensive or difficult - I didn't even argue about the parking issue - but all of the desk staff (two in the evening, one in the morning) gave the impression they had much better things to do than speak with me.
8.5 Excellent
Pros: The room was considerably larger than I expected, with a separate sitting area. Everything was clean, and in good condition.
The regular price was fairly expensive, but I managed to get a reasonable rate through Expedia.
Cons:
10.0 Excellent
Pros: very clean, great location, friendly staff,
Cons:
2.0 Mediocre
Pros: Nothing such to like
Cons: I feel it’s over priced and not worth for 100$/ night poor room service and not much options for food
10.0 Excellent
Pros: Staff was AWESOME
Cons:
9.4 Excellent
Pros: Made a special stop at the river walk on our five day trek from Pittsburgh to puerto Vallarta Mexico. Stopped to enjoy the beautiful view and exeperience the river walk. The resort was absolutely gorgeous. Unique with design, very friendly conceierge, and beautiful room layout.
Cons: Our one and only critique, and rather silly at that, after pulling in with our vehicle and stopping at the front valet, the attendant seemed almost shocked when we said, yes we would like you to park the car, and replied with an almost doubtful "are you sure? Wouldn't you like to hear the prices?" Though I'm sure he was just trying to do his job and avoid later frustration, the tone in which he asked us the question was borderline offensive. Young man if we can afford to stay where we are staying we certainly assure you we can afford to park.
10.0 Excellent
Pros: The staff was very friendly and accommodating!
Cons: The fee for parkig at the hotel was ridiculous, $36 per night.
7.7 Good
Pros:
Cons: The front desk staff was unprepared and it to over 45 minutes to check in
8.0 Excellent
Pros: Location and large size rooms
Cons: Issues with hot water and terribly slow and incompetent valet
Located directly on the Riverwalk! Hotel Contessa is the only Four Diamond, all-suite hotel located directly on the Riverwalk. With modern, spacious suites, rooftop pool with city views, full-service spa and gourmet restaurant, Hotel Contessa is San Antonio's premier, downtown luxury hotel.
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Overall 9.0 Excellent
Based on 2,331 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: The close proximity to our daughter’s apartment.
Excellent
10.0
Pros: The breakfast and the 5:30 kickback. They save a ton of money versus eating on.the Riverwalk or in downtown San Antonio. The hotel also has an exit directly on a populated part of the Riverwalk. And they have on site parking with unlimited in and out.
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: The staff went above and beyond to make our stay great in spite of everything that was going on with COVID-19. They were awesome!
Excellent
10.0
Pros: The location was great for the experience we were looking for ......
Excellent
10.0
Pros: Location is phenomenal. Staff is exceptional, helpful and so responsive.
Excellent
10.0
Pros: Staff were nice and helpful when asked about things in the area. The room was great and convenient to our parking area. The breakfast and happy hour food/drinks were good. Really enjoyed our stay at Drury Inn & Suites! Easy check in and check out.
Excellent
9.0
Pros: The room itself and the complimentary breakfast.
Excellent
10.0
Pros: Classy
Excellent
9.0
Pros: Yes eggs great, bed was very comfortable. Remember last time for social hour more appetizer to choose from.
Excellent
10.0
Pros: Like every thing except only one elevator so clean and friendly food was great Happy hour Drinks were nice
Excellent
10.0
Pros: The free breakfast and the friendly staff.
Details
Reviews
Overall 9.0 Excellent
Based on 2,331 reviews
Value
9.5
Bar
9.5
Breakfast
8.9
Service
8.9
Location
8.9
Food
8.5
Cleanliness
8.1
Room
8.0
WiFi
7.1
Comfort
6.7
Amenities
4.3
Value
9.4
Bar
9.3
Location
8.9
Service
8.6
Breakfast
8.6
Food
8.5
Cleanliness
7.9
Room
7.5
Amenities
4.2
Bar
9.5
Value
9.4
Location
9.0
Breakfast
8.6
Service
8.6
Food
8.4
Cleanliness
8.2
Room
7.3
Amenities
3.6
Service
9.0
Location
9.0
Room
7.4
10.0 Excellent
Pros: The close proximity to our daughter’s apartment.
Cons:
10.0 Excellent
Pros: The breakfast and the 5:30 kickback. They save a ton of money versus eating on.the Riverwalk or in downtown San Antonio. The hotel also has an exit directly on a populated part of the Riverwalk. And they have on site parking with unlimited in and out.
Cons: Due to the coronavirus, the hotel was mostly empty. They could have given me a room with a better view. It would have been better to not have a room next to the elevator, directly over the lobby, and just above the noisy brick drive.
10.0 Excellent
Pros: Location
Cons: N.A
10.0 Excellent
Pros: The staff went above and beyond to make our stay great in spite of everything that was going on with COVID-19. They were awesome!
Cons:
10.0 Excellent
Pros: The location was great for the experience we were looking for ......
Cons: Not enough shelves or hooks for jackets and such...
10.0 Excellent
Pros: Location is phenomenal. Staff is exceptional, helpful and so responsive.
Cons: Not the hotel's fault per se but the construction going on outside our hotel room was so loud at 3:30 A.M. my husband and I had to call the front desk and request a different room.We were switched immediately and brought new keys within minutes, howeve
10.0 Excellent
Pros: Staff were nice and helpful when asked about things in the area. The room was great and convenient to our parking area. The breakfast and happy hour food/drinks were good. Really enjoyed our stay at Drury Inn & Suites! Easy check in and check out.
Cons: Nothing, everything was great.
9.0 Excellent
Pros: The room itself and the complimentary breakfast.
Cons: Only one operating elevator
10.0 Excellent
Pros: Classy
Cons: Location
9.0 Excellent
Pros: Yes eggs great, bed was very comfortable. Remember last time for social hour more appetizer to choose from.
Cons:
10.0 Excellent
Pros: Like every thing except only one elevator so clean and friendly food was great Happy hour Drinks were nice
Cons: Only one elevator had to walk up 6 flights of stairs are wait and wait than cramming in with other people to many people
10.0 Excellent
Pros: The free breakfast and the friendly staff.
Cons:
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Experience Hyatt Regency San Antonio located on the Riverwalk directly across from the historic Alamo. This stunning downtown hotel is a premier destination for individual travelers, meetings and special events. Stroll among dozens of sidewalk cafes, boutiques and galleries. Board a riverboat for a leisurely cruise. Visit centuries-old Spanish Missions and the historic La Villita. Discover a unique American city with a rich and colorful history.
Overall 8.9 Excellent
Based on 5,411 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Bed was an awesome size. The bed was very very comfortable. I LOVE the pillows. I wanted to steal one. ha ha
Excellent
10.0
Pros: Location
Good
7.0
Good
7.0
Pros: Good location, nice Riverwalk access.
Excellent
9.0
Pros: The staff was excellent. Everyone we encountered was friendly and helpful. The breakfast was excellent with a great variety of choices.
Excellent
10.0
Pros: The location is just perfect.
Excellent
10.0
Pros: Hotel was beautiful and very well kept. The staff was excellent, very polite and helpful
Excellent
9.0
Pros: Location was perfect for what my Wife and I wanted to see and do near San Antonio Riverwalk.
Excellent
9.0
Pros: Location Cleanliness Accommodating Friendly
Excellent
10.0
Pros: Location and the rooms are fabulous.
Poor
1.0
Pros: Terrible.
Excellent
10.0
Pros: Quick check in, valet parking service, very quick
Details
Reviews
Overall 8.9 Excellent
Based on 5,411 reviews
Location
9.5
Service
8.6
Vibe
7.9
Wellness Area
7.7
WiFi
7.1
Room
7.0
Breakfast
6.1
Value
3.5
Location
9.2
Service
8.3
Cleanliness
6.8
Room
6.5
Breakfast
6.4
Comfort
5.2
Value
3.8
Location
9.4
Service
8.2
Room
6.1
Breakfast
6.0
Amenities
6.0
Comfort
5.2
Value
3.2
Location
9.4
Service
8.8
Room
6.0
Location
9.5
Service
8.5
Room
6.2
9.0 Excellent
Pros: Bed was an awesome size. The bed was very very comfortable. I LOVE the pillows. I wanted to steal one. ha ha
Cons:
10.0 Excellent
Pros: Location
Cons: Air conditioner was broke. Had 2 people come to fix it and still was 75 degrees in the room. Was not offered a different room
7.0 Good
Pros:
Cons: We asked AJ very nicely to take the next elevator, since the COVID-19 stuff is going on, and he rolled his eyes at us and said “unbelievable”. we did not want to put him or ourselves in danger and he was very unprofessional about it.
7.0 Good
Pros: Good location, nice Riverwalk access.
Cons: Beware when booking that your room doesn't face the noisy atrium. Ours was just above the mezzanine, RIGHT ABOVE, where breakfast events for 150 took place. Our final night there was a very loud, very bad band. Key access in elevators was a hassle.
9.0 Excellent
Pros: The staff was excellent. Everyone we encountered was friendly and helpful. The breakfast was excellent with a great variety of choices.
Cons:
10.0 Excellent
Pros: The location is just perfect.
Cons: No. I will definitely stay here again.
10.0 Excellent
Pros: Hotel was beautiful and very well kept. The staff was excellent, very polite and helpful
Cons: The room was very nice but small. Since we did not spend a lot of time in our room it was not really a issue
9.0 Excellent
Pros: Location was perfect for what my Wife and I wanted to see and do near San Antonio Riverwalk.
Cons:
9.0 Excellent
Pros: Location Cleanliness Accommodating Friendly
Cons: Cost for parking
10.0 Excellent
Pros: Location and the rooms are fabulous.
Cons: It's ridiculous to charge people $4 dollars for a candy bar, just because you can. I mean, c'mon.
1.0 Poor
Pros: Terrible.
Cons: Tv channels didn't work. No cell service in my room. No WiFi in the room either. Staff at front desk went out of his way to be more than incredibly rude when I had pre paid for 4 nights but left after 2 nights just to get out of there.
10.0 Excellent
Pros: Quick check in, valet parking service, very quick
Cons:
Experience Hyatt Regency San Antonio located on the Riverwalk directly across from the historic Alamo. This stunning downtown hotel is a premier destination for individual travelers, meetings and special events. Stroll among dozens of sidewalk cafes, boutiques and galleries. Board a riverboat for a leisurely cruise. Visit centuries-old Spanish Missions and the historic La Villita. Discover a unique American city with a rich and colorful history.
A stay at Hotel Valencia Riverwalk places you in the heart of San Antonio, steps from River Walk and San Antonio Majestic Theater. Featured amenities include a business center, limo/town car service, and express check-out.
Overall 8.7 Excellent
Based on 6,081 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Always nice and helpful staff!
Excellent
10.0
Pros: This hotel "does it right." Also, the staff is amazing and the management knows how to truly care for a customer. There is a reason they are a five star hotel.
Excellent
10.0
Pros: cleanliness and room arrangement.
Excellent
9.0
Okay
4.0
Pros: Room and location.
Okay
5.0
Pros: I cannot imagine staying here during the summer. Highs were in the 60’s and our room on the 11th floor never got below 78 degrees. The hotel was gorgeous and right in the middle of everything but I slept like trash due to the temp in the room! P
Excellent
10.0
Pros: Great atmosphere!
Poor
1.0
Poor
1.0
Pros: The food at the restaurant was elegant and tasteful.
Excellent
10.0
Pros: large rooms with a lot of amenities
friendly, helpful staff
Okay
5.0
Pros: Beautiful and clean hotel.
Excellent
10.0
Pros: Hotel Valencia is so cute and makes you feel as if you are at home. With an amazing staff and out of their way service this is a must place to stay on the Riverwalk!
Details
Reviews
Overall 8.7 Excellent
Based on 6,081 reviews
Bar
9.1
Vibe
9.1
Location
9.1
Service
8.7
Room
7.9
Amenities
7.6
Comfort
7.5
Cleanliness
7.4
Breakfast
7.1
Food
6.6
WiFi
4.6
Location
9.3
Vibe
9.1
Bar
8.9
Service
8.5
Comfort
7.8
Room
7.7
Breakfast
7.1
Food
6.9
Location
9.3
Vibe
9.0
Service
9.0
Comfort
7.8
Room
7.1
Food
6.9
Location
9.3
Vibe
8.8
Service
8.6
Comfort
7.7
Room
7.6
10.0 Excellent
Pros: Always nice and helpful staff!
Cons:
10.0 Excellent
Pros: This hotel "does it right." Also, the staff is amazing and the management knows how to truly care for a customer. There is a reason they are a five star hotel.
Cons:
10.0 Excellent
Pros: cleanliness and room arrangement.
Cons:
9.0 Excellent
Pros:
Cons: No microwave/fridge in our room
4.0 Okay
Pros: Room and location.
Cons: The Valets and Bellhop (1) were completely rude and incompetent. We waited with about 30 other guests for 45 min to get our car. It was such poor treatment I felt foolish for spending so much to stay there and wouldn’t recommend it to anyone.
5.0 Okay
Pros: I cannot imagine staying here during the summer. Highs were in the 60’s and our room on the 11th floor never got below 78 degrees. The hotel was gorgeous and right in the middle of everything but I slept like trash due to the temp in the room! P
Cons: The location and decor were amazing but it not on a busy part of the river walk.
10.0 Excellent
Pros: Great atmosphere!
Cons:
1.0 Poor
Pros:
Cons: I stayed for two nights. Was not supplied toilet paper for the second day. Also, got some newly bought items (that were left in the room) stolen/misplaced by the cleaning staff. Reported it and the manager told me they could not retrieve them.
1.0 Poor
Pros: The food at the restaurant was elegant and tasteful.
Cons: Mandatory valet with a charge of almost $40 for overnight parking?!?! Not to mention their valet was a joke, took us an HOUR to get our car back after being on a tight schedule. The service from the front desk staff, waitstaff, and valet were AWFUL.
10.0 Excellent
Pros: large rooms with a lot of amenities
friendly, helpful staff
Cons:
5.0 Okay
Pros: Beautiful and clean hotel.
Cons: Hotel was understaffed, check in was not the friendliest experience, valet was horrible (took an hour to get our car pulled up at 10am).
10.0 Excellent
Pros: Hotel Valencia is so cute and makes you feel as if you are at home. With an amazing staff and out of their way service this is a must place to stay on the Riverwalk!
Cons: Absolutely Not!
A stay at Hotel Valencia Riverwalk places you in the heart of San Antonio, steps from River Walk and San Antonio Majestic Theater. Featured amenities include a business center, limo/town car service, and express check-out.
With a style and tradition befitting the oldest continuously operating hotel west of the Mississippi, the Menger Hotel offers a splendid bridge between San Antonios colorful border town past and its cosmopolitan present.
Overall 8.7 Excellent
Based on 3,690 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.6
Pros: Close to the RiverWalk and other activities.
Excellent
10.0
Pros: Location, lots to do, very nice and beautiful and lots to explore and see within the hotel and around it was close to everything
Excellent
9.0
Pros: Beautiful historic hotel within walking distance to the Alamo and river walk. Outdoor area with well kept garden and fountain. Comfortable seating in the lobby to visit with friends.
Excellent
10.0
Pros: Service and Room
Excellent
10.0
Excellent
9.0
Pros: Location was first class right in the action of San Antonio.
Excellent
10.0
Pros: The historical relevance of the hotel. The hotel is definitely an old structure with the charm of squeaking floor boards and the convenience of modern amenities . We will stay again in the future.
Good
7.0
Excellent
10.0
Pros: The staff were all very nice and hospitable no matter the "ghostly" questions we asked.
Good
7.0
Pros: Historically amazing
Good
6.0
Pros: We liked the historical value of the hotel
Excellent
10.0
Pros: Very nice and location is great . Coffee at breakfast is the best I have ever had!
Details
Reviews
Overall 8.7 Excellent
Based on 3,690 reviews
Location
9.4
Bar
8.8
Food
8.6
Service
8.5
Vibe
8.0
Amenities
7.8
Breakfast
7.0
Wellness Area
5.9
Room
5.1
WiFi
4.2
Comfort
3.0
Location
9.3
Service
8.4
Amenities
8.2
Vibe
7.6
Breakfast
6.3
Room
5.0
WiFi
3.0
Comfort
2.7
Location
9.4
Bar
9.1
Service
8.9
Food
8.5
Vibe
7.7
Breakfast
7.1
Room
4.8
Comfort
2.7
Location
9.2
Food
8.6
Service
8.3
Amenities
7.8
Room
4.3
Comfort
2.9
WiFi
2.9
Location
9.4
Service
8.7
Amenities
7.8
Vibe
7.4
Value
5.7
Room
4.6
Comfort
3.1
9.6 Excellent
Pros: Close to the RiverWalk and other activities.
Cons: There was nothing to dislike.
10.0 Excellent
Pros: Location, lots to do, very nice and beautiful and lots to explore and see within the hotel and around it was close to everything
Cons: Nothing i loved kt
9.0 Excellent
Pros: Beautiful historic hotel within walking distance to the Alamo and river walk. Outdoor area with well kept garden and fountain. Comfortable seating in the lobby to visit with friends.
Cons: Stayed in the old part of the hotel where rooms are small but beautifully decorated. Walls are “thin†so you might hear your neighbor next door!
10.0 Excellent
Pros: Service and Room
Cons: Not have vending machines. No way to get anything to drink after 11: o’clock pm .
10.0 Excellent
Pros:
Cons: The ghost on the 4th floor stole $5 then replaced it on the bed
9.0 Excellent
Pros: Location was first class right in the action of San Antonio.
Cons: Thought breakfast could have been a bit better for the price
10.0 Excellent
Pros: The historical relevance of the hotel. The hotel is definitely an old structure with the charm of squeaking floor boards and the convenience of modern amenities . We will stay again in the future.
Cons:
7.0 Good
Pros:
Cons: Being an older hotel, the ac & heating did not work well. We had to request a floor fan for coolness at night
10.0 Excellent
Pros: The staff were all very nice and hospitable no matter the "ghostly" questions we asked.
Cons: Just that we didn't experience anything out of the ordinary being that we stayed in the "original" part of the hotel, other than that, everything was very nice.
7.0 Good
Pros: Historically amazing
Cons: Litte warm in room ac wasn't working properly & loud neighbors
6.0 Good
Pros: We liked the historical value of the hotel
Cons: This hotel is very loud. You hear every other guest in hallways and next to you
10.0 Excellent
Pros: Very nice and location is great . Coffee at breakfast is the best I have ever had!
Cons: No
With a style and tradition befitting the oldest continuously operating hotel west of the Mississippi, the Menger Hotel offers a splendid bridge between San Antonios colorful border town past and its cosmopolitan present.
Thrive during your stay at The Westin Riverwalk, San Antonio. Situated on the Riverwalk's quiet end, our upscale hotel is near the Pearl District, home to downtown restaurants, bars, shopping and entertainment. Walk to the historic Alamo or the Spanish Governor’s Palace to admire its white adobe architecture. On the weekend, Six Flags Fiesta Texas and the San Antonio Zoo are just a short drive away. Return for savory Italian cuisine and a glass of wine at newly renovated Zocca Cuisine d’Italia, one of our signature restaurants. For corporate events or weddings, we offer indoor and outdoor venues overlooking the Riverwalk. After an eventful day take a swim in our outdoor heated pool near our 24-hour WestinWORKOUT® Fitness Studio. Our pet-friendly hotel rooms and suites feature pillowtop mattresses, marble bathrooms and room service. As you revel in Riverwalk views from a private balcony, feel the energy of downtown San Antonio at The Westin.
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Overall 8.7 Excellent
Based on 2,887 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Good
6.0
Pros: The bed was comfy, the room was ok.
Excellent
10.0
Pros: Its a very nice hotel in a great location
Excellent
9.0
Pros: Nice vibe. Gorgeous back patio at night.
Good
6.0
Pros: The location is amazing. So close to all attractions on riverwalk but far enough to be a little quiet
Excellent
9.0
Pros: beautiful hotel right on the Riverwalk, parking easy across the street lovely staff
Excellent
9.0
Pros: Close to everything and was clean
Excellent
9.0
Pros: Great location which is right on the riverwalk and walking distance to many attractions.
Okay
4.0
Excellent
10.0
Pros: Rooms
Excellent
10.0
Pros: The level of sanitation and Care taken to keep everyone, staff and guests, safe and protected in these trying times.
Excellent
10.0
Pros: The staff was wonderful and helpful. When we checked in, they even upgraded us to a larger, corner room with a view of the riverwalk. (Very kind and greatly appreciated!)
Details
Reviews
Overall 8.7 Excellent
Based on 2,887 reviews
Location
9.2
Amenities
8.3
Service
7.7
Room
6.9
Breakfast
6.1
Wellness Area
5.8
WiFi
5.3
Value
4.1
Location
9.1
Amenities
8.5
Service
7.4
Comfort
7.1
Room
6.7
Breakfast
6.3
Value
4.2
WiFi
3.5
Location
9.2
Service
7.8
Comfort
6.5
Breakfast
6.1
Room
6.0
Value
3.9
Location
9.3
10.0 Excellent
Pros:
Cons: The balcony only had one chair so my husband and I could not sit outside together
6.0 Good
Pros: The bed was comfy, the room was ok.
Cons: The coffee maker hardly worked, there was no microwave, had to call for towels and wash clothes more than once, when two people are in a room there should be more than one of each. No travel size toiletries were given the first night, asked for coffee, got decaf and no cups, had to call for cups. I think for the price and as long as we stayed there these things could’ve been a lot better for the money. We work hard to get a vacation, we thought the Westin was great we stayed at one in Georgia which was excellent. Just seemed like no one really was concerned. Phyllis our concierge was excellent!!!
10.0 Excellent
Pros: Its a very nice hotel in a great location
Cons: Parking was expensive but parking in the area is expensive.
9.0 Excellent
Pros: Nice vibe. Gorgeous back patio at night.
Cons: Mirrors (full length) weren’t clean on the inside bathroom door. It looked like the last person was trying to rid the steam. So it was icky looking. Especially in the middle of the Covid19 stuff
6.0 Good
Pros: The location is amazing. So close to all attractions on riverwalk but far enough to be a little quiet
Cons: I couldn't sleep because of the pillows. They look soft and comfy but as soon as you put your head on, they become almost 1" thin. The supposedly thicker pillow was so lumpy, it was impossible to use it. Also found a lump of hair in the bathtub :(
9.0 Excellent
Pros: beautiful hotel right on the Riverwalk, parking easy across the street lovely staff
Cons: jack hammering across the street in the parking garage! continual and jarring
9.0 Excellent
Pros: Close to everything and was clean
Cons: Random clinking in the middle of the night maybe from pipes? Made it hard to fall asleep.
9.0 Excellent
Pros: Great location which is right on the riverwalk and walking distance to many attractions.
Cons: Thin walls! I could hear the people next door conversing and kid laughing at 11pm.
4.0 Okay
Pros:
Cons: Check in was at 3 pm and unfortunately they didn’t have any rooms available that had a king bed ( paid for a king bed room) didn’t get to check in until 645 pm.
10.0 Excellent
Pros: Rooms
Cons: Everything was awsome
10.0 Excellent
Pros: The level of sanitation and Care taken to keep everyone, staff and guests, safe and protected in these trying times.
Cons: No, nothing.
10.0 Excellent
Pros: The staff was wonderful and helpful. When we checked in, they even upgraded us to a larger, corner room with a view of the riverwalk. (Very kind and greatly appreciated!)
Cons:
Thrive during your stay at The Westin Riverwalk, San Antonio. Situated on the Riverwalk's quiet end, our upscale hotel is near the Pearl District, home to downtown restaurants, bars, shopping and entertainment. Walk to the historic Alamo or the Spanish Governor’s Palace to admire its white adobe architecture. On the weekend, Six Flags Fiesta Texas and the San Antonio Zoo are just a short drive away. Return for savory Italian cuisine and a glass of wine at newly renovated Zocca Cuisine d’Italia, one of our signature restaurants. For corporate events or weddings, we offer indoor and outdoor venues overlooking the Riverwalk. After an eventful day take a swim in our outdoor heated pool near our 24-hour WestinWORKOUT® Fitness Studio. Our pet-friendly hotel rooms and suites feature pillowtop mattresses, marble bathrooms and room service. As you revel in Riverwalk views from a private balcony, feel the energy of downtown San Antonio at The Westin.
Daily Mandatory Charge will be added to the room rate and includes: San Antonio TPID Fee. The upscale all-suite, Embassy Suites San Antonio Riverwalk-Downtown sits on the banks of the San Antonio Riverwalk in the heart of downtown San Antonio. The hotel is within walking distance of all the downtown attractions, world class shopping, dining from casual to upscale and everywhere in between as well as great entertainment providing fun for groups, families or individuals. There's something for everyone to enjoy. Enter our spacious and beautiful three story atrium showcasing our water feature, head up one flight to experience our in-house signature restaurant, awarding winning Chef John Besh's Luke and immerse yourself in the views of the beautiful San Antonio River. Our outdoor terraces will allow you to bask in the views, participate in any of the numerous events that take place on the Riverwalk throughout the year or just relax and absorb the warmth and culture of San Antonio. Our luxurious suites feature all the amenities that Embassy Suites Brand is known for along with our extra touch and attention to detail that will ensure a comfortable and enjoyable stay with us. All guests will enjoy in-suite high speed internet both wired and wireless with spacious work and leisure space. Upgraded linens throughout will enhance your comfort and pamper your senses. Your free time can be enjoyed at our outdoor pool and spa or in our state-of-the-art fitness center. While enjoying the outdoor pool take time to relax on the spacious deck and treat yourself to a cool beverage from our poolside bar. After a hard day working or playing, work off the stress and tension in our fitness center and then prepare yourself for a day or evening of fun and relaxation in your spacious suite or in vibrant and exciting downtown San Antonio. When it's time to experience some 1st class dining head to Luke, Chef John Besh's signature restaurant located in the Embassy Suites San Antonio Riverwalk-Downtown. Chef Besh's Luke is an authentic brasserie featuring old-world German and French cooking reminiscent of brasseries that once reigned in New Orleans. The view of the San Antonio River from the restaurant and bar will add to the experience and keep you coming back time and again. The Embassy Suites San Antonio Riverwalk-Downtown has 11,600 square feet of function space designed to meet the needs of any type of group. Our space is well appointed with the latest in technology and equipment to ensure a successful and enjoyable event. If you are looking for the perfect location for a social event what better location than a hotel on the Riverwalk. Our indoor function space can accommodate up to 900 people for a reception while our outdoor terraces offer a spectacular option for that one-of-a-kind experience that will be remembered by everyone. In today's world it's all about being connected. We make it easy for you in our lobby business center which has all of the equipment and tools you will need to stay connected for work or for pleasure. When it's time to just have some fun just head out from the Embassy Suites Riverwalk, start strolling along the Riverwalk or take one of the River Barges and learn about the culture and history of San Antonio, the leading destination in the state of Texas. Don't forget the Alamo – just two blocks from the hotel along with all of the other attractions in downtown San Antonio. There's so much to see and do in San Antonio that you'll need several days to do it all so come for a day and stay for a week–you'll be glad you did. San Antonio – Deep in the Heart.
Overall 8.7 Excellent
Based on 2,537 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Staff was amazing. Unfortunately we stayed here during the coronavirus outbreak but staff constantly gave us tips on where we could go for food and what places were open for takeout/delivery. Rooms were clean. Amazing location. No need to get a car if you want to stay in the riverwalk/alamo area and sightsee.
Excellent
8.0
Pros: Staff
Good
6.0
Pros: Great breakfast and happy hour.
Excellent
9.6
Pros: The property was great. Very nice location.
Excellent
10.0
Pros: Close to the river walk
Mediocre
3.0
Pros: Breakfast and Happy hour
Okay
4.0
Pros: The evening reception, the room was clean and quite.
Excellent
9.0
Pros: The complimentary drinks and breakfast.
Excellent
10.0
Pros: So much
Excellent
10.0
Pros: The service was really good people were really nice... the waiting area is really nice and comfortable. The hotel room has a very nice view
Excellent
10.0
Excellent
10.0
Pros: Breakfast was widely optioned and very fresh.
Details
Reviews
Overall 8.7 Excellent
Based on 2,537 reviews
Breakfast
9.5
Bar
9.3
Location
8.9
Service
7.9
Room
7.1
Value
6.3
WiFi
5.6
Pool
4.2
Breakfast
9.7
Bar
9.3
Location
8.6
Service
7.8
Room
6.5
Value
5.9
WiFi
4.4
Pool
3.5
Breakfast
9.6
Location
8.7
Service
8.0
Food
7.1
Room
6.5
Value
5.5
Location
9.0
Service
7.5
10.0 Excellent
Pros: Staff was amazing. Unfortunately we stayed here during the coronavirus outbreak but staff constantly gave us tips on where we could go for food and what places were open for takeout/delivery. Rooms were clean. Amazing location. No need to get a car if you want to stay in the riverwalk/alamo area and sightsee.
Cons: Hotel charged us more than what was advertised on booking.com. I called the hotel and was told to speak with booking.com about this. I called back and spoke to another person that used the excuse of being charged resort fees which booking.com did not mention anywhere. Sadly the restaurant, pool, hot tub, and fitness center were closed due to the coronavirus. We also did not get to experience the amazing breakfast that I had read about and instead got a paper bag breakfast each day. I know this was not the fault of the hotel and they were just trying to stay above water with lack of guests but still disappointing that I paid a high price for basically just a room.
8.0 Excellent
Pros: Staff
Cons:
6.0 Good
Pros: Great breakfast and happy hour.
Cons: Furniture is very old. Beds were very firm and uncomfortable. We found roaches in our room's bathroom and had to switch rooms. No manager contact us for a follow-up.
9.6 Excellent
Pros: The property was great. Very nice location.
Cons: Nothing wrong with the property but lots of road construction around the hotel
10.0 Excellent
Pros: Close to the river walk
Cons:
3.0 Mediocre
Pros: Breakfast and Happy hour
Cons: We had to ask 3 times for room to be cleaned in a 5 night stay it was only cleaned once,housekeeping obviously understaffed ,hallways were dirty with dishes and dirt. Pool was not really heated ,Small children with pullups were allowed in hot tub ...
4.0 Okay
Pros: The evening reception, the room was clean and quite.
Cons: The lobby receptionist were not welcoming, they looked as if they could careless if you stayed there or not. The breakfast was lacking in selection
9.0 Excellent
Pros: The complimentary drinks and breakfast.
Cons: I didn't like that we got a double queen room when i reserved a king suite. Not a major issue, just like to get what i asked for.
10.0 Excellent
Pros: So much
Cons: Restaurant. Hotel only drawback was food from restaurant. Not to be confused with breakfast. Restaurant was very clean and the presentation was great, but taste was a 4. Only thing I find bad for entire stay. I’d still rate a 10 for overall!!
10.0 Excellent
Pros: The service was really good people were really nice... the waiting area is really nice and comfortable. The hotel room has a very nice view
Cons: The pool should be a lil more deep... overall everything is great.
10.0 Excellent
Pros:
Cons: Everything was perfect
10.0 Excellent
Pros: Breakfast was widely optioned and very fresh.
Cons: Nothing
Daily Mandatory Charge will be added to the room rate and includes: San Antonio TPID Fee. The upscale all-suite, Embassy Suites San Antonio Riverwalk-Downtown sits on the banks of the San Antonio Riverwalk in the heart of downtown San Antonio. The hotel is within walking distance of all the downtown attractions, world class shopping, dining from casual to upscale and everywhere in between as well as great entertainment providing fun for groups, families or individuals. There's something for everyone to enjoy. Enter our spacious and beautiful three story atrium showcasing our water feature, head up one flight to experience our in-house signature restaurant, awarding winning Chef John Besh's Luke and immerse yourself in the views of the beautiful San Antonio River. Our outdoor terraces will allow you to bask in the views, participate in any of the numerous events that take place on the Riverwalk throughout the year or just relax and absorb the warmth and culture of San Antonio. Our luxurious suites feature all the amenities that Embassy Suites Brand is known for along with our extra touch and attention to detail that will ensure a comfortable and enjoyable stay with us. All guests will enjoy in-suite high speed internet both wired and wireless with spacious work and leisure space. Upgraded linens throughout will enhance your comfort and pamper your senses. Your free time can be enjoyed at our outdoor pool and spa or in our state-of-the-art fitness center. While enjoying the outdoor pool take time to relax on the spacious deck and treat yourself to a cool beverage from our poolside bar. After a hard day working or playing, work off the stress and tension in our fitness center and then prepare yourself for a day or evening of fun and relaxation in your spacious suite or in vibrant and exciting downtown San Antonio. When it's time to experience some 1st class dining head to Luke, Chef John Besh's signature restaurant located in the Embassy Suites San Antonio Riverwalk-Downtown. Chef Besh's Luke is an authentic brasserie featuring old-world German and French cooking reminiscent of brasseries that once reigned in New Orleans. The view of the San Antonio River from the restaurant and bar will add to the experience and keep you coming back time and again. The Embassy Suites San Antonio Riverwalk-Downtown has 11,600 square feet of function space designed to meet the needs of any type of group. Our space is well appointed with the latest in technology and equipment to ensure a successful and enjoyable event. If you are looking for the perfect location for a social event what better location than a hotel on the Riverwalk. Our indoor function space can accommodate up to 900 people for a reception while our outdoor terraces offer a spectacular option for that one-of-a-kind experience that will be remembered by everyone. In today's world it's all about being connected. We make it easy for you in our lobby business center which has all of the equipment and tools you will need to stay connected for work or for pleasure. When it's time to just have some fun just head out from the Embassy Suites Riverwalk, start strolling along the Riverwalk or take one of the River Barges and learn about the culture and history of San Antonio, the leading destination in the state of Texas. Don't forget the Alamo – just two blocks from the hotel along with all of the other attractions in downtown San Antonio. There's so much to see and do in San Antonio that you'll need several days to do it all so come for a day and stay for a week–you'll be glad you did. San Antonio – Deep in the Heart.
With a stay at Omni La Mansion del Rio, you'll be centrally located in San Antonio, steps from Buckhorn Saloon and Museum and within a 5-minute walk of River Walk. Featured amenities include a business center, express check-in, and express check-out.
Overall 8.6 Excellent
Based on 3,398 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
8.0
Okay
4.0
Pros: The location was great and the staff was wonderful. The breakfast in the hotel was also great and not expensive
Excellent
8.0
Pros: Room was a little small. Other than that is was a great room in a great location.
Excellent
10.0
Pros: Staff was attentive
Mediocre
2.0
Pros: Location was great
Excellent
8.0
Pros: The room was very comfortable. Very clean! We will stay again, but next on the river side.
Excellent
8.0
Pros: The staff was outstanding. especially the concierge. He really helped us with restaurant suggestions and how to take the bus all over.
Good
6.0
Pros: Location on the Riverwalk. It allows dogs.
Excellent
10.0
Pros: Great location for food and fun. Fantastic facility.
Excellent
10.0
Pros: The baloney on river view, the pool area
Excellent
10.0
Pros: Location
Mediocre
3.0
Pros: Location
Details
Reviews
Overall 8.6 Excellent
Based on 3,398 reviews
Location
9.5
Service
9.1
Bar
8.9
Food
8.4
Breakfast
7.7
Room
6.6
Wellness Area
6.2
WiFi
5.8
Amenities
5.7
Comfort
4.8
Value
4.6
Location
9.4
Service
8.3
Breakfast
7.2
Vibe
5.7
Amenities
5.5
Room
5.1
WiFi
4.7
Comfort
4.0
Value
4.0
Location
9.7
Service
8.8
Food
8.5
Breakfast
7.6
Cleanliness
5.8
Room
5.6
Vibe
5.4
Amenities
5.2
Comfort
4.9
Location
9.5
Service
8.8
Room
5.7
8.0 Excellent
Pros:
Cons: Ongoing renovations were a problem
4.0 Okay
Pros: The location was great and the staff was wonderful. The breakfast in the hotel was also great and not expensive
Cons: The room we were in was old looking and smaller than expected and the bathroom vanity was dinky. Room also lacked enough electrical outlets to meet today's needs and the outlet by the desk had a week socket that would not hold in your charger.
8.0 Excellent
Pros: Room was a little small. Other than that is was a great room in a great location.
Cons:
10.0 Excellent
Pros: Staff was attentive
Cons: There was construction and loud noises can be heard when sleeping earlyingin the morning
2.0 Mediocre
Pros: Location was great
Cons: Water stains on the ceiling, water stains on the lamp shade. Dust everywhere. Moldy smell immediately hit us as we walked in the door. When we told the front desk person she said did you ket us know?.....that was a stupid question. It was very obvious
8.0 Excellent
Pros: The room was very comfortable. Very clean! We will stay again, but next on the river side.
Cons: The pillows are very poor quality, very hard. Compared to the the property as a whole we expected large fluffy pillows.
8.0 Excellent
Pros: The staff was outstanding. especially the concierge. He really helped us with restaurant suggestions and how to take the bus all over.
Cons: No free wifi in the rooms. Under construction so we had to keep walking outside between the rooms and lobby. Also, couldn't use the exit to the River walk, had to walk around.
6.0 Good
Pros: Location on the Riverwalk. It allows dogs.
Cons: The hotel needs a major renovation. It looks old & dingy. Also there’s no designated area on the hotel property for dogs to relieve themselves. I recommend they get one. We still love Omni hotels.
10.0 Excellent
Pros: Great location for food and fun. Fantastic facility.
Cons: Waiting on our car at checkout took almost 45 minutes.
10.0 Excellent
Pros: The baloney on river view, the pool area
Cons:
10.0 Excellent
Pros: Location
Cons: N/A
3.0 Mediocre
Pros: Location
Cons: Value and price for room with what it was and food offered.
With a stay at Omni La Mansion del Rio, you'll be centrally located in San Antonio, steps from Buckhorn Saloon and Museum and within a 5-minute walk of River Walk. Featured amenities include a business center, express check-in, and express check-out.
With a stay at Crockett Hotel, you'll be centrally located in San Antonio, steps from Alamo and within a 5-minute walk of Plaza Wax Museum and Ripley's Believe It or Not. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.6 Excellent
Based on 3,005 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: We were right next to the Alamo.
Excellent
8.0
Pros: Breakfast was full of variety. Loved coffee creamers and waffle & pancake makers!
Excellent
8.0
Pros: The cleanliness was great and the staff was very friendly and helpful.
Excellent
10.0
Pros: My favorite thing was the view from my suite.
Good
7.9
Pros: Good location & breakfast!
Poor
1.0
Pros: After many hours of driving I arrived at the hotel at 3pm check in time, after some confusion with the valet I went to my room for a shower before joining my up with my brother for a late lunch. While showering, after about 90 seconds the after went ice cold. After getting dressed I went to the front desk to tell them of the water problem. The woman at the desk without apologizing said that probably wasn’t operating the shower properly. Later that night I needed something from my vehicle and went to the desk for the key to my truck. The valet escorted me to my truck and casual mentioned that my truck had been involved in an accident earlier in the day. No one notified me of the accident and no one working at this time had any information about the accident. The staffs incompetence required me to get the police involved several hours after the accident.
Excellent
10.0
Good
7.0
Pros: It was very quiet during the day..... there were no stares at My transgender daughter
Excellent
8.3
Pros: Location, the vintage vibes, the bar , Alamo , proximity
Excellent
10.0
Pros: The friendliest & most helpful staff. The best complimentary breakfast I’ve ever had!
Excellent
10.0
Pros: I have usually stayed at the Menger Hotel as I like the old fashioned ambiance of vintage hotels. I also love drinking in the Menger Bar where Teddy Roosevelt recruited his Rough Riders. The Crockett is right next door and has pretty much the same ambiance as the Menger but at almost half the price! I will be staying here from now on.
Good
6.0
Details
Reviews
Overall 8.6 Excellent
Based on 3,005 reviews
Location
9.3
Service
9.1
Breakfast
8.7
Cleanliness
7.7
WiFi
6.8
Room
6.4
Value
6.2
Comfort
4.7
Location
8.9
Service
8.5
Breakfast
8.2
Room
5.5
Value
5.2
Comfort
4.9
Service
8.8
Breakfast
8.8
Location
8.6
Room
6.1
Vibe
5.8
Value
5.6
WiFi
4.9
Comfort
4.0
Location
9.5
Service
9.0
Breakfast
8.3
Room
5.9
Vibe
5.4
Comfort
4.2
Location
9.5
Service
9.0
Breakfast
8.3
Room
5.3
Comfort
4.4
10.0 Excellent
Pros: We were right next to the Alamo.
Cons: Perfect place to stay for downtown San Antonio!
8.0 Excellent
Pros: Breakfast was full of variety. Loved coffee creamers and waffle & pancake makers!
Cons: The room was smaller than I anticipated. I hadn't noticed the absence of the fridge & microwave. Usually get that for this room price or less. Needed sign for fourth floor outside of elevator so that we knew which direction to go to our room.
8.0 Excellent
Pros: The cleanliness was great and the staff was very friendly and helpful.
Cons: The water in the shower did not stay a consistent temperature. There could have been safety bars in the tub/shower. The parking could have been less expensive.
10.0 Excellent
Pros: My favorite thing was the view from my suite.
Cons: I liked everything
7.9 Good
Pros: Good location & breakfast!
Cons: The tv messed up 8 times, we had to have maintenance come in multiple times, the bathroom faucet leaked and got all over the counter, and at one point a maintenance man just walked into our room without being let in or any prior warning. We had just woke up and a man just walked in to “check the door stoppers” is what he said. We were pretty upset. After 2 days of the tv not working, faucet running and a man walking into our room, they finally upgraded us to a suite. We had no issues after that.
1.0 Poor
Pros: After many hours of driving I arrived at the hotel at 3pm check in time, after some confusion with the valet I went to my room for a shower before joining my up with my brother for a late lunch. While showering, after about 90 seconds the after went ice cold. After getting dressed I went to the front desk to tell them of the water problem. The woman at the desk without apologizing said that probably wasn’t operating the shower properly. Later that night I needed something from my vehicle and went to the desk for the key to my truck. The valet escorted me to my truck and casual mentioned that my truck had been involved in an accident earlier in the day. No one notified me of the accident and no one working at this time had any information about the accident. The staffs incompetence required me to get the police involved several hours after the accident.
Cons: Very close to the river walk
10.0 Excellent
Pros:
Cons: The staff at the Crockett are always AMAZING. Don't change anything you're definitely doing it right.
7.0 Good
Pros: It was very quiet during the day..... there were no stares at My transgender daughter
Cons: It was loud earlier in the morning and was woke up by lawnmowers and weed eaters
8.3 Excellent
Pros: Location, the vintage vibes, the bar , Alamo , proximity
Cons: Could’ve had in room menu available
10.0 Excellent
Pros: The friendliest & most helpful staff. The best complimentary breakfast I’ve ever had!
Cons:
10.0 Excellent
Pros: I have usually stayed at the Menger Hotel as I like the old fashioned ambiance of vintage hotels. I also love drinking in the Menger Bar where Teddy Roosevelt recruited his Rough Riders. The Crockett is right next door and has pretty much the same ambiance as the Menger but at almost half the price! I will be staying here from now on.
Cons:
6.0 Good
Pros:
Cons: No mini bar or microwave. No room service. Pictures were deceiving. Not worth the money for one night. Also, charging your guests for parking is ridiculous since they already have to pay to park everywhere in San Antonio.
With a stay at Crockett Hotel, you'll be centrally located in San Antonio, steps from Alamo and within a 5-minute walk of Plaza Wax Museum and Ripley's Believe It or Not. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
With a stay at Holiday Inn San Antonio - Riverwalk, you'll be centrally located in San Antonio, steps from San Antonio Majestic Theater and Aztec on the River (Aztec Theater). Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.6 Excellent
Based on 2,640 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8.0
Pros: Great location
Excellent
8.8
Pros: It was right on the river walk.
Excellent
9.0
Excellent
8.0
Pros: Location
Excellent
9.7
Pros: Room was spacious and view of the riverwalk was great.
Excellent
10.0
Pros: The Staff was very inviting upon arrival. They answered my questions as far as directions to certain things in the area.
Excellent
10.0
Pros: It had a fridge and coffee maker. Also had a restaurant which was great for breakfast.
Excellent
8.0
Pros: It was located on the Riverwalk.
Excellent
10.0
Pros: The size of room was excellent, clean hotel very modern, nice snack area for all types of meals and snacks. Location very easy to find from street or riverwalk.
Excellent
10.0
Pros: Helpful friendly staff
Poor
1.0
Pros: It's on the river walk
Excellent
9.0
Pros: prime location to the Riverwalk and the Alamo
Details
Reviews
Overall 8.6 Excellent
Based on 2,640 reviews
Location
8.8
Food
8.3
Service
8.2
Room
6.9
Breakfast
6.8
Value
5.6
Cleanliness
5.1
WiFi
4.2
Pool
2.6
Location
8.3
Food
8.2
Service
7.8
Breakfast
7.0
Room
6.1
Value
6.0
Amenities
4.5
Cleanliness
4.3
Pool
2.7
Location
8.9
Food
8.2
Service
8.2
Breakfast
7.2
Room
7.2
Value
5.6
8.0 Excellent
Pros: Great location
Cons: Price
8.8 Excellent
Pros: It was right on the river walk.
Cons: They didn’t have racks to bring your luggage up to your room.
9.0 Excellent
Pros:
Cons: Toilet didn’t flush adequately
8.0 Excellent
Pros: Location
Cons: Limited breakfast options
9.7 Excellent
Pros: Room was spacious and view of the riverwalk was great.
Cons:
10.0 Excellent
Pros: The Staff was very inviting upon arrival. They answered my questions as far as directions to certain things in the area.
Cons: There was nothing I didn't like
10.0 Excellent
Pros: It had a fridge and coffee maker. Also had a restaurant which was great for breakfast.
Cons: Riverwalk entrance was a bit sketchy.
8.0 Excellent
Pros: It was located on the Riverwalk.
Cons: Had to pay for parking and there was no shuttle service available to transport you to tourist destinations or at least close by.
10.0 Excellent
Pros: The size of room was excellent, clean hotel very modern, nice snack area for all types of meals and snacks. Location very easy to find from street or riverwalk.
Cons:
10.0 Excellent
Pros: Helpful friendly staff
Cons: Room had a funny'smell upon entrance.
1.0 Poor
Pros: It's on the river walk
Cons: The front desk staff was rude. There isn't parking for guests so you have to pay for parking & breakfast was also not included. You do walk alittle on the river walk before getting to restaurants and stores.
9.0 Excellent
Pros: prime location to the Riverwalk and the Alamo
Cons:
With a stay at Holiday Inn San Antonio - Riverwalk, you'll be centrally located in San Antonio, steps from San Antonio Majestic Theater and Aztec on the River (Aztec Theater). Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Daily Mandatory Charge will be added to the room rate and includes: San Antonio Tourism PID FEE Revel in an atmosphere of history, sophistication and style when you step into the Emily Morgan Hotel. The iconic Texas landmark constructed in 1924 houses the Emily Morgan overlooking the world-famous Alamo. Amenities feature an outdoor heated pool, fitness center, meeting space and business center. Dine at our award-winning Oro Restaurant and Bar including 24-hour room service. Our boutique rooms and suites feature modern Texas decor. As the "Official Hotel of the Alamo" it’s easy to see why the Emily Morgan is the quintessential place to stay in San Antonio.
Overall 8.5 Excellent
Based on 1,995 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Beautiful corner room with very tasteful decor. Convenient location. Desk staff were not sll friendly - valets and restaurant staff were amazing - friendly and generous.
Good
6.0
Pros: Location
Poor
1.0
Excellent
9.0
Pros: Great location.
Good
7.0
Pros: Although parking was way too high the valet was nice and quick. The rooms were spacious and beds comfortable. Location is everything for this hotel, it's right around the corner from the entrance to the Alamo which made it nice for my father-in-law who can't do alot of walking.
Excellent
9.6
Pros: Staff was very helpful was in a great location you could walk to the Riverwalk with no problem
Excellent
10.0
Pros: Large, well decorated rooms with exceptional bathroom area. Couldn't be at a better location.
Okay
5.0
Pros: Location is awesome! All staff was very kind and helpful.
Good
6.0
Pros: The room was clean and the bed was comfy.
Excellent
10.0
Pros: Proximity to downtown, river walk and Alamo. The charm of the historic building. Can't get enough of those chocolate chip cookies!
Excellent
8.0
Pros: Great view
Good
7.0
Details
Reviews
Overall 8.5 Excellent
Based on 1,995 reviews
Location
8.9
Service
8.5
Room
6.6
Breakfast
5.8
Value
5.0
Amenities
4.8
Wellness Area
4.6
Pool
3.2
WiFi
2.4
Location
8.8
Service
8.7
Breakfast
5.7
Comfort
5.6
Room
5.6
Cleanliness
5.4
Amenities
4.7
Pool
3.6
Location
8.9
Service
8.7
Room
6.1
Breakfast
6.0
Comfort
5.9
Value
4.9
Amenities
4.9
Service
7.9
10.0 Excellent
Pros: Beautiful corner room with very tasteful decor. Convenient location. Desk staff were not sll friendly - valets and restaurant staff were amazing - friendly and generous.
Cons: Did not know how to get discounted parking in lot next door.Valet was expensive but they were so nice did not matter in the end.
6.0 Good
Pros: Location
Cons: Requested crib prior to check in, waited hours with a fussy baby before it was delivered. Requested king room and was told the available room was too small with crib, so ended up in room with two fulls. Room temperature stayed hot despite AC being on.
1.0 Poor
Pros:
Cons: My restroom door was dirty and they only come and clean my room one day and I have to pay additional for the service..and they were coming to clean the room their knocking at the door really hard around 9 am we where sleep. And they where girls running in the hall around 12 am we couldn't go to sleep..and the tv remote was all dusty I had a bad experience...
9.0 Excellent
Pros: Great location.
Cons: Valet parking only based on per night.
7.0 Good
Pros: Although parking was way too high the valet was nice and quick. The rooms were spacious and beds comfortable. Location is everything for this hotel, it's right around the corner from the entrance to the Alamo which made it nice for my father-in-law who can't do alot of walking.
Cons: Not much lighting in the room. Pillows were too soft but that's a personal preference. For the price of the room you figured parking could be included but $40 after taxes is pretty high. Asked for a wakeup call but didn't receive one but luckily I was up before hand. Swimming pool is more like a small stainless steel tub with slippery bottom but was heated enough.
9.6 Excellent
Pros: Staff was very helpful was in a great location you could walk to the Riverwalk with no problem
Cons: Location
10.0 Excellent
Pros: Large, well decorated rooms with exceptional bathroom area. Couldn't be at a better location.
Cons: No.
5.0 Okay
Pros: Location is awesome! All staff was very kind and helpful.
Cons: A member of the staff informed us that the hotel was the 3rd most haunted hotel in the world. Just would have been nice to be warned.
6.0 Good
Pros: The room was clean and the bed was comfy.
Cons: At check-in agent said there was no reservation for us. J showed her my confirmation email and she then found it, under my initial in her list of last names! She didn't tell us coffeemaker was in a drawer and we went down for coffee which was cold and for sale, not complimentary for guests. There were Kleenex in the bathroom but not in the room so tough luck if you need one when the bathroom is occupied. The valet delivered our car but we had to wait a long time for another employee who had the key! No one offered to help us with luggage. If this were a motel 6, I would not have expected more but it was a fairly expensive hotel. It seemed to need more staff and some more trained staff. Neither of us would return.
10.0 Excellent
Pros: Proximity to downtown, river walk and Alamo. The charm of the historic building. Can't get enough of those chocolate chip cookies!
Cons: NA
8.0 Excellent
Pros: Great view
Cons: The valet parking cost $40. We ordered room service for breakfast which was not good and I expected much better as it was expensive (roughly $40 for 2 plates). I also didn't get my toast.
7.0 Good
Pros:
Cons: The upgrade for breakfast was about $25 and when we got there it was only fruit cereal and yogurt and for $6 we can upgrade to hot food eggs, omelet bacon. I’ve stayed in way cheaper quality wise and the breakfast was included full breakfast
Daily Mandatory Charge will be added to the room rate and includes: San Antonio Tourism PID FEE Revel in an atmosphere of history, sophistication and style when you step into the Emily Morgan Hotel. The iconic Texas landmark constructed in 1924 houses the Emily Morgan overlooking the world-famous Alamo. Amenities feature an outdoor heated pool, fitness center, meeting space and business center. Dine at our award-winning Oro Restaurant and Bar including 24-hour room service. Our boutique rooms and suites feature modern Texas decor. As the "Official Hotel of the Alamo" it’s easy to see why the Emily Morgan is the quintessential place to stay in San Antonio.
Steeped in the rich traditions of San Antonio, the Gunter Hotel dates back to 1909, and is celebrating its 110th Anniversary. Listed on the National Register of Historic Places, this landmark hotel continues to be part of the city's unique heritage. Through the years, the spirit of the Gunter’s history has been passed on through generations of our guests and the residents of San Antonio. The Sheraton Gunter is located in the Heart of Downtown San Antonio at the center of everything. Whether you're visiting for business or pleasure, we know you're going to love the Gunter Hotel experience.
Overall 8.5 Excellent
Based on 1,798 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5.0
Pros: Location was good.
Okay
5.0
Pros: We were practically the only ones there.
Poor
1.0
Pros: the location
Good
7.0
Pros: Location
Good
7.0
Pros: Pet friendly
Excellent
10.0
Pros: Great location and beautiful historical building. The staff was excellent.
Good
7.9
Pros: It was close to the river walk
Poor
1.0
Pros: Location was good.
Excellent
10.0
Pros: Location/Price
Excellent
9.0
Pros: Great location, friendly staff, clean and large rooms. We were on the 7th floor, but never had to wait more than a few seconds for elevator.
Okay
5.0
Pros: The staff and valets were perfect.
Excellent
9.0
Pros: The rooms were nice.
Details
Reviews
Overall 8.5 Excellent
Based on 1,798 reviews
Location
9.2
Bar
9.0
Food
8.5
Service
8.1
Breakfast
7.6
Vibe
7.3
WiFi
6.3
Room
5.8
Comfort
5.1
Pool
2.7
Location
9.2
Service
8.3
Room
5.8
Value
5.4
Comfort
4.9
Location
9.2
Bar
8.7
Service
8.3
Amenities
6.1
Vibe
5.9
Comfort
4.9
Room
4.9
Location
9.2
Service
8.3
Amenities
6.7
Room
5.2
Room
5.2
5.0 Okay
Pros: Location was good.
Cons: The beds and pillows were extremely uncomfortable. We arrived early and had two little kids melting down, I didn’t expect for the room to be ready, but we let them know we were here and we’d hang out. They put a “rush” on get the the room ready for us and we still had to wait until 30 minutes after check in. The pool was not heated, not cold, but definitely not heated...which was e main reason we booked this hotel. The bathroom was tiny. I would not recommend. There are too many other options nearby.
5.0 Okay
Pros: We were practically the only ones there.
Cons: See above. Staff was cut very low. No one to help with luggage. Restaraunt hours cut short. Do to the virus scare we left a day early. No appreciation for our stay.
1.0 Poor
Pros: the location
Cons: Parking, staff, breakfast
7.0 Good
Pros: Location
Cons: The hotel felt run down. Elevator tiles were cracked. The bathroom felt like it was back in the 80s
7.0 Good
Pros: Pet friendly
Cons: There is no free parking and also the bed skirt is dirty.
10.0 Excellent
Pros: Great location and beautiful historical building. The staff was excellent.
Cons:
7.9 Good
Pros: It was close to the river walk
Cons: For some reason our room wasn’t cooling, the Knobs to our sink wouldn’t fully stop the water from flowing so we heard the water throughout the night
1.0 Poor
Pros: Location was good.
Cons: Room service had to be returned for the hamburgers being dry. Noises from above (sounded like cleaning equipment) started at 5:30 AM. We were not able to go back to sleep. Ruined our entire trip. We did a staycation for our 10 year anniversary, the noise ruined any relaxation we were hoping for. I informed the front desk and they told me that security would look into it. They didn't seem to have much interest in helping. We will not be staying here again.
10.0 Excellent
Pros: Location/Price
Cons:
9.0 Excellent
Pros: Great location, friendly staff, clean and large rooms. We were on the 7th floor, but never had to wait more than a few seconds for elevator.
Cons:
5.0 Okay
Pros: The staff and valets were perfect.
Cons: I think the bed had bed bugs. On Sat during the day and Sunday my spouse and I both woke up scratching and had bump all over our body. Will not stay here again.
9.0 Excellent
Pros: The rooms were nice.
Cons: The bathroom was a very small.
Steeped in the rich traditions of San Antonio, the Gunter Hotel dates back to 1909, and is celebrating its 110th Anniversary. Listed on the National Register of Historic Places, this landmark hotel continues to be part of the city's unique heritage. Through the years, the spirit of the Gunter’s history has been passed on through generations of our guests and the residents of San Antonio. The Sheraton Gunter is located in the Heart of Downtown San Antonio at the center of everything. Whether you're visiting for business or pleasure, we know you're going to love the Gunter Hotel experience.
Make any stay memorable at Courtyard San Antonio Riverwalk. Conveniently located on the River Walk, we're also just steps away from several of downtown's most beloved hot spots, allowing you to retrace the footsteps of history at The Alamo, go on a shopping spree at The Shops at Rivercenter and see a world-class performance at the Majestic Theatre. When you need a moment to yourself, retreat to comfort in our modern rooms and suites, outfitted with everything you need for a successful getaway. Keep up with work using our complimentary Wi-Fi, relax with your favorite show on our flat-panel TVs or simply rest your head on our plush bedding for a refreshing night's sleep. You'll find everything you need in the warm atmosphere of our spacious accommodations. For an on-the-go meal or late-night craving, The Market is open day and night with a wide array of snacks and beverages. Whatever the reason for your trip, Courtyard San Antonio Riverwalk offers the friendly service and considerate amenities you deserve.
Overall 8.5 Excellent
Based on 1,161 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8.3
Pros: Great location and the staff went out of their to accommodate us during our visit.
Excellent
9.2
Pros: It’s right on the riverwalk
Excellent
10.0
Pros: Every place we wanted to visit was walking distance
Good
6.0
Pros: Location was convenient
Excellent
10.0
Pros: Very clean rooms
Excellent
8.0
Pros: It was a great experience. The rooms were nice, staff courteous. Location is good. Highly recommend.
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: Its right in the river.
Excellent
9.0
Good
6.8
Pros: Location was good. Rooms were of decent size.
Excellent
8.0
Good
7.0
Pros: great location
Details
Reviews
Overall 8.5 Excellent
Based on 1,161 reviews
Location
8.8
Cleanliness
8.6
Service
8.2
Room
7.4
Amenities
7.3
WiFi
7.1
Breakfast
5.6
Value
4.8
Pool
2.6
Location
9.1
Cleanliness
8.4
Service
8.0
Room
6.7
Vibe
6.2
Value
4.7
Pool
2.3
Location
8.4
Service
7.6
Room
6.5
Comfort
5.3
Pool
2.7
8.3 Excellent
Pros: Great location and the staff went out of their to accommodate us during our visit.
Cons:
9.2 Excellent
Pros: It’s right on the riverwalk
Cons: It’s at the end of the Riverwalk where all the homeless people hang out and sleep on the benches.
10.0 Excellent
Pros: Every place we wanted to visit was walking distance
Cons: Retrieving our vehicle from valet took too long
6.0 Good
Pros: Location was convenient
Cons: No info book in the room
10.0 Excellent
Pros: Very clean rooms
Cons: Nope, everything was good.
8.0 Excellent
Pros: It was a great experience. The rooms were nice, staff courteous. Location is good. Highly recommend.
Cons: The homeless people right outside the back door on the Riverwalk. The parking fee is absurd so we parked out own car.
10.0 Excellent
Pros: Location
Cons: No
10.0 Excellent
Pros: Its right in the river.
Cons: Parking is a bit pricey. There a public parking lot within one block for considerably less.
9.0 Excellent
Pros:
Cons: To pay for coffee
6.8 Good
Pros: Location was good. Rooms were of decent size.
Cons: Room was on the dark side. No safe in the room. Only one small light lights up at the door light switch and the room is very dark, needed to find the other light switches in dim lighting.
8.0 Excellent
Pros:
Cons: Staff at front desk were not helpful with local directions.
7.0 Good
Pros: great location
Cons: pillows are soft/borderline flat...bed was generally uncomfortable
Make any stay memorable at Courtyard San Antonio Riverwalk. Conveniently located on the River Walk, we're also just steps away from several of downtown's most beloved hot spots, allowing you to retrace the footsteps of history at The Alamo, go on a shopping spree at The Shops at Rivercenter and see a world-class performance at the Majestic Theatre. When you need a moment to yourself, retreat to comfort in our modern rooms and suites, outfitted with everything you need for a successful getaway. Keep up with work using our complimentary Wi-Fi, relax with your favorite show on our flat-panel TVs or simply rest your head on our plush bedding for a refreshing night's sleep. You'll find everything you need in the warm atmosphere of our spacious accommodations. For an on-the-go meal or late-night craving, The Market is open day and night with a wide array of snacks and beverages. Whatever the reason for your trip, Courtyard San Antonio Riverwalk offers the friendly service and considerate amenities you deserve.
The Homewood Suites by Hilton San Antonio-Riverwalk/Downtown hotel is located in the heart of downtown San Antonio, Texas, directly on the famed Riverwalk. At this lovely Homewood Suites hotel you will enjoy one of 26 different suite plans that have been developed inside the San Antonio Drug Company building, listed in the National Directory of Historic Places. The San Antonio, Texas Riverwalk Downtown hotel offers one and two bedroom suites with fully-equipped kitchens. At the San Antonio, Texas Riverwalk Downtown hotel, you'll enjoy our nightly Welcome Home reception each Monday through Thursday, with two hours of complimentary frozen margaritas, beer and wine - Texas hospitality at its best! The Homewood Suites San Antonio, Texas Riverwalk Downtown hotel offers a Suite Start hot breakfast buffet, served in our River Room with floor-to-ceiling windows overlooking the San Antonio River. Guests can unwind in our heated rooftop pool while enjoying a great view of downtown. At the Homewood Suites hotel you will also find a modern exercise facility, a guest laundry, executive business center and meeting facilities, which can accommodate two to ninety people. Make Yourself At Home!
Overall 8.5 Excellent
Based on 1,070 reviews
All reviews
- All reviews
- Families
- Business
- Couples
Poor
1.0
Pros: Its close to river walk
Good
7.0
Pros: Location
Excellent
9.0
Pros: Excellent next to river walk We arrived by train at 6:30 am immediately checked us into our room. We were exhausted and it saved our vacation. Evening social was nice drinks and food. Will return
Excellent
10.0
Pros: The room was very spacious and beautiful! I'm not sure what I was expecting but I was blown away by how nice this hotel is. Bed was comfy. Breakfast was great. Valets were very nice and helpful.
Mediocre
2.0
Pros: Location was great
Excellent
10.0
Pros: Valet parking welcome right at the hotel entrance, big lobby, very professional staff. Hot buffet breakfast. Suite has 2 LARGE rooms,2 TV's,living room with queen sofa bed, full kitchen with dishwasher. 14 towels, 10 pillows. dark curtains, extra clean.
Excellent
9.0
Pros: We had a wonderful stay, hotel staff were all awesome, the rooms were nice and spacious and comfortable, Happy Hour was the best and breakfast was wonderful. Location was great too! We loved that the hotel gave us an Anniversary good bag, great surprise!
Good
7.9
Pros: Convenient location for walking around Riverwalk and The Alamo. Separate suite was nice to allow some family to sleep early while still watching TV.
Excellent
8.3
Excellent
10.0
Pros: Our room had a fully equipped living room/dining room/kitchen with all utensils and dishes. Full breakfast was included, and weekday happy-hour with free drinks (alcohol/non-alcohol) and food. The beds and pillows were comfy and all was spotless.
Excellent
9.0
Pros: Location
Excellent
9.0
Pros: room layout and amenities.
Details
Reviews
Overall 8.5 Excellent
Based on 1,070 reviews
Location
8.9
Service
8.3
Breakfast
8.2
Comfort
7.7
Room
7.6
Value
7.0
Pool
4.4
Location
8.8
Breakfast
8.2
Service
8.1
Value
7.2
Room
6.8
Pool
4.2
Location
9.1
Service
8.3
Breakfast
8.0
Comfort
7.9
Room
6.9
Location
8.8
Service
8.3
Comfort
8.1
Room
7.4
Value
6.1
1.0 Poor
Pros: Its close to river walk
Cons: Everything except its location, it was a horrible hotel and would prefer to be refunded
7.0 Good
Pros: Location
Cons: Dated
9.0 Excellent
Pros: Excellent next to river walk We arrived by train at 6:30 am immediately checked us into our room. We were exhausted and it saved our vacation. Evening social was nice drinks and food. Will return
Cons: No complaint s everything was great
10.0 Excellent
Pros: The room was very spacious and beautiful! I'm not sure what I was expecting but I was blown away by how nice this hotel is. Bed was comfy. Breakfast was great. Valets were very nice and helpful.
Cons: Option for earlier check in time. Would like a more affordable overnight parking fee, $31 is a little steep.
2.0 Mediocre
Pros: Location was great
Cons: The smell of the hotel and the poor behavior of other hotel guests
10.0 Excellent
Pros: Valet parking welcome right at the hotel entrance, big lobby, very professional staff. Hot buffet breakfast. Suite has 2 LARGE rooms,2 TV's,living room with queen sofa bed, full kitchen with dishwasher. 14 towels, 10 pillows. dark curtains, extra clean.
Cons: We love this hotel, every thing was perfect!!!
9.0 Excellent
Pros: We had a wonderful stay, hotel staff were all awesome, the rooms were nice and spacious and comfortable, Happy Hour was the best and breakfast was wonderful. Location was great too! We loved that the hotel gave us an Anniversary good bag, great surprise!
Cons: Carpet on our hotel floor looked like it hadn't been vacuumed in days. Food crumbs/debris littered about from getting off the elevator and throughout our floor lobby and outside our hotel room door. I mentioned it to one of the staff, but it was still there the next morning when we checked out. And the only other compliant was waiting forever for valet to bring the car around. Took around 40 minutes but it was very busy during out stay.
7.9 Good
Pros: Convenient location for walking around Riverwalk and The Alamo. Separate suite was nice to allow some family to sleep early while still watching TV.
Cons: Available guest parking (Valet only) was too expensive for less than 24 hours. ($33.00). Public parking would have been cheaper and ok but hotel staff implied it might not be safe. Probably would have been fine but how are you to know.. Also many families with young children who were very loud and disturbing in the breakfast/happy hour lounge.. Would have been better if some seating was in a more quiet location.
8.3 Excellent
Pros:
Cons: Being charged more than once
10.0 Excellent
Pros: Our room had a fully equipped living room/dining room/kitchen with all utensils and dishes. Full breakfast was included, and weekday happy-hour with free drinks (alcohol/non-alcohol) and food. The beds and pillows were comfy and all was spotless.
Cons: No.
9.0 Excellent
Pros: Location
Cons: Faucet in the bathroom had a constant drip
9.0 Excellent
Pros: room layout and amenities.
Cons:
The Homewood Suites by Hilton San Antonio-Riverwalk/Downtown hotel is located in the heart of downtown San Antonio, Texas, directly on the famed Riverwalk. At this lovely Homewood Suites hotel you will enjoy one of 26 different suite plans that have been developed inside the San Antonio Drug Company building, listed in the National Directory of Historic Places. The San Antonio, Texas Riverwalk Downtown hotel offers one and two bedroom suites with fully-equipped kitchens. At the San Antonio, Texas Riverwalk Downtown hotel, you'll enjoy our nightly Welcome Home reception each Monday through Thursday, with two hours of complimentary frozen margaritas, beer and wine - Texas hospitality at its best! The Homewood Suites San Antonio, Texas Riverwalk Downtown hotel offers a Suite Start hot breakfast buffet, served in our River Room with floor-to-ceiling windows overlooking the San Antonio River. Guests can unwind in our heated rooftop pool while enjoying a great view of downtown. At the Homewood Suites hotel you will also find a modern exercise facility, a guest laundry, executive business center and meeting facilities, which can accommodate two to ninety people. Make Yourself At Home!
A stay at Hotel Indigo San Antonio Riverwalk places you in the heart of San Antonio, within a 10-minute walk of San Antonio Majestic Theater and River Walk. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.
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Overall 7.9 Good
Based on 1,512 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Poor
1.0
Good
6.3
Pros: Location was great, room was a good size.
Excellent
8.0
Pros: Nice that they are pet friendly.
Poor
1.0
Pros: The leak under the refrigerator that required a towel every day. We asked for more towels, but they were evidently a precious commodity!
Excellent
10.0
Pros: Staff was very professional. We didn't have to wait long for any type service. Valet was courteous and prompt with bringing my vehicle.
Poor
1.0
Pros: Room was spacious staff was great
Excellent
8.0
Okay
5.0
Excellent
10.0
Pros: Staff was exceptional! So glad other reviews told us about valet and parking for parking during our stay. Also if you don't walk then I recommend Uber. All of down town is paid parking only. Great place to stay bar was wonderful AND friendly environment
Mediocre
3.8
Pros: The staff was nice.
Okay
5.0
Pros: Short walking distance to river walk.
Excellent
9.0
Pros: On the riverwalk.
Details
Reviews
Overall 7.9 Good
Based on 1,512 reviews
Service
8.6
Location
7.7
Room
6.8
Breakfast
6.2
Value
5.0
Amenities
4.2
Cleanliness
4.0
Pool
3.7
Wellness Area
1.7
WiFi
0.0
Service
8.8
Location
7.6
Bar
7.4
Breakfast
6.1
Room
6.0
Vibe
4.8
Value
4.7
Amenities
4.1
Cleanliness
3.9
Pool
3.4
Service
8.6
Location
7.8
Comfort
6.8
Breakfast
6.5
Room
6.5
Value
4.7
Amenities
4.2
Cleanliness
3.6
Room
6.1
1.0 Poor
Pros:
Cons: It was under construction. Front desk was relocated to a hallway. Staff took time away from our check in to accept her pizza delivery. The room offered was in an alley and she said trash trucks would come at 4am. She did refund us & found another hotel.
6.3 Good
Pros: Location was great, room was a good size.
Cons: We were not told the hotel was being renovated.
8.0 Excellent
Pros: Nice that they are pet friendly.
Cons: Wish restaurant had been open but it was Christmas eve and Christmas day.
1.0 Poor
Pros: The leak under the refrigerator that required a towel every day. We asked for more towels, but they were evidently a precious commodity!
Cons: There were construction units all around the Hotel. The lobby was closed. The entry had broken bricks and barricade tape everywhere. There was a hallway that had paper with trip hazards every ten feet.
10.0 Excellent
Pros: Staff was very professional. We didn't have to wait long for any type service. Valet was courteous and prompt with bringing my vehicle.
Cons: I liked it all. Would definitely come back and recommend family and friends to stay here
1.0 Poor
Pros: Room was spacious staff was great
Cons: NO where did it say hotel was under renovation! There was no lobby! No bar closed! Pool area closed! restaurant closed. Would like a refund or rebooking when hotel is complete! felt like we wasted our stay for valentine’s Very disappointed!
8.0 Excellent
Pros:
Cons: Wish their restaurant was available but was able to walk to a nice nearby eatery.
5.0 Okay
Pros:
Cons: Under construction.
10.0 Excellent
Pros: Staff was exceptional! So glad other reviews told us about valet and parking for parking during our stay. Also if you don't walk then I recommend Uber. All of down town is paid parking only. Great place to stay bar was wonderful AND friendly environment
Cons:
3.8 Mediocre
Pros: The staff was nice.
Cons: The fact that no one told me about construction going on before we got to our hotel. Construction started at 7 am. My baby got woken up from all the noise. We got overcharged from what I thought we were paying. And the location wasn’t as good as I thought it would be. The beds were not comfortable. The breakfast wasn’t breakfast. It was just a bunch of muffins and cereal.
5.0 Okay
Pros: Short walking distance to river walk.
Cons: Front desk lacked knowledge about MANY things and failed to give simple details about breakfast. Valet on the other hand was very professional and courteous.
9.0 Excellent
Pros: On the riverwalk.
Cons: Customer service and amenities could be improved.
A stay at Hotel Indigo San Antonio Riverwalk places you in the heart of San Antonio, within a 10-minute walk of San Antonio Majestic Theater and River Walk. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.
Within walking distance of the San Antonio Convention Center and downtown, Wyndham San Antonio Riverwalk offers area visitors easy access to the best of San Antonio, Texas. Our River Walk hotel's central location and thoughtful accommodations impress the most discerning travelers. An impressive 44,000 sqft of meeting space makes our hotel's downtown San Antonio facility great for business guests. We are pleased to offer an array of services, including a dedicated meetings and conventions staff to ensure that events run smoothly. Additionally, our proximity to AT&T, Bank of America, Toyota and USAA offers an easy commute for our San Antonio hotel's guests. Just a short drive from Sea World, the San Antonio Zoo, Splashtown Water Park and the AT and T Center, and less than a mile from the Alamo, Hemisfair Park, Tower of the Americas and the Alamodome, our hotel's downtown San Antonio address ensure fabulous entertainment options for leisure guests. And, of course, the Riverwalk is just outside our door. While in San Antonio, our Riverwalk hotel's guests can enjoy amenities that include Wi-Fi access and valet parking for a fee. Our facilities include a rooftop pool, Fitness and Business Centers, on-site dining and room service.
Overall 7.4 Good
Based on 4,413 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.0
Pros: Location was great. Walking distance from a lot of attractions..
Good
7.0
Pros: There was a silver-haired gentleman who went out of his way to ask every hotel guest whether s/he wanted to store luggage and walk around the river walk while waiting for their computer to return. The maintenance staff was prompt and amiable.
Okay
5.0
Pros: The location was good for my trip, but the mattress was old and you can hear all the sounds of the mattress springs, the air conditioning was not cooling enough and I didn't know I had to pay for parking until I was there checking in.
Poor
1.0
Pros: Bed
Excellent
10.0
Pros: Location was fine.
Excellent
10.0
Pros: Friendly clean convenient to walk to many attractions downtown
Okay
4.0
Excellent
10.0
Pros: Property was nice but fear of coronavirus shutdown the basketball we were there to watch so ruined the whole visit!
Excellent
10.0
Pros: Clean rooms and friendly staff.
Poor
1.0
Pros: Terrible food that made me sick. Broken thermostat. 1 minute of hot water. Poor wifi that constantly disconnected.
Good
7.0
Pros: The staff was great, and helpful. Not a fan of the timeshare hustle but wasn't to bad. The location was great.
Excellent
8.0
Pros: Affordable
Details
Reviews
Overall 7.4 Good
Based on 4,413 reviews
Service
7.2
Location
7.0
Breakfast
6.5
Food
5.8
Vibe
5.2
Amenities
4.0
Room
4.0
Cleanliness
3.8
Value
3.7
Wellness Area
3.6
Comfort
2.5
WiFi
2.5
Service
7.3
Location
7.1
Breakfast
6.2
Food
5.7
Vibe
4.5
Cleanliness
3.9
Room
3.7
Amenities
3.5
Value
3.4
Wellness Area
3.2
Comfort
2.2
Location
7.0
Breakfast
6.8
Service
6.8
Food
6.0
Vibe
5.0
Room
4.3
Amenities
4.1
Value
3.9
Cleanliness
3.4
Wellness Area
3.1
Comfort
2.8
Service
7.5
Location
7.0
Vibe
4.5
Room
3.9
Value
3.8
Cleanliness
3.6
Amenities
3.4
Comfort
2.4
Service
7.4
Location
6.4
Room
3.9
Comfort
2.8
7.0 Good
Pros: Location was great. Walking distance from a lot of attractions..
Cons: Room had a water leak and alarm went off to evacuate the building at 11:30 pm. This was scary because we were on the 11th floor and was asked not to use the elevators. Half way down they sent us back to the rooms and lock the door. I have bad knees
7.0 Good
Pros: There was a silver-haired gentleman who went out of his way to ask every hotel guest whether s/he wanted to store luggage and walk around the river walk while waiting for their computer to return. The maintenance staff was prompt and amiable.
Cons: We arrived at 2:30 P.M. and was coldly informed that (1) the Optum reservation system was down throughout the entire Wyndham chain, and (2) we're early so front desk clerk told us to WAIT. While that may be true, please be pleasant and serviceable.
5.0 Okay
Pros: The location was good for my trip, but the mattress was old and you can hear all the sounds of the mattress springs, the air conditioning was not cooling enough and I didn't know I had to pay for parking until I was there checking in.
Cons: They need to update their mattresses and make sure all the air conditioners work in the rooms and they need to let people know ahead of time that they will need to pay for parking.
1.0 Poor
Pros: Bed
Cons: Kitchen smells like burning grease causing the entire lobby and restaurant to smell horrible. Room next to me was obnoxiously loud. I called the front desk for an hour (11pm to 12am) for assistance w the noise and no one answered. Worst hotel stay in SA.
10.0 Excellent
Pros: Location was fine.
Cons:
10.0 Excellent
Pros: Friendly clean convenient to walk to many attractions downtown
Cons: Nothing
4.0 Okay
Pros:
Cons: Charge parking for guests. That’s ridiculous!!! Made reservation for 3 nights, but only stayed 1. Still charged for 3 nights. They didn’t want to offer credit or adjustment on my bill. Called management on duty and left voicemail to return my call. STILL WAITING!!!
10.0 Excellent
Pros: Property was nice but fear of coronavirus shutdown the basketball we were there to watch so ruined the whole visit!
Cons:
10.0 Excellent
Pros: Clean rooms and friendly staff.
Cons: Our bed was a bit stiff but it didn’t bother us that much.
1.0 Poor
Pros: Terrible food that made me sick. Broken thermostat. 1 minute of hot water. Poor wifi that constantly disconnected.
Cons:
7.0 Good
Pros: The staff was great, and helpful. Not a fan of the timeshare hustle but wasn't to bad. The location was great.
Cons: After checking in we went to our room to find it not cleaned from the previous guest, beds not made, towels on the bed and floor. Called down to the desk and was assigned a new room that was at least cleaned. The carpet looked dirty could use a good shampoo. There was no vent fan in the bathroom so steam was an issue. The ac register was a bit dusty and rusty. Needs major updates. The bed was extremely uncomfortable.
8.0 Excellent
Pros: Affordable
Cons: Bed was not that comfortable and we were in a handicap room also hot tub was out of service
Within walking distance of the San Antonio Convention Center and downtown, Wyndham San Antonio Riverwalk offers area visitors easy access to the best of San Antonio, Texas. Our River Walk hotel's central location and thoughtful accommodations impress the most discerning travelers. An impressive 44,000 sqft of meeting space makes our hotel's downtown San Antonio facility great for business guests. We are pleased to offer an array of services, including a dedicated meetings and conventions staff to ensure that events run smoothly. Additionally, our proximity to AT&T, Bank of America, Toyota and USAA offers an easy commute for our San Antonio hotel's guests. Just a short drive from Sea World, the San Antonio Zoo, Splashtown Water Park and the AT and T Center, and less than a mile from the Alamo, Hemisfair Park, Tower of the Americas and the Alamodome, our hotel's downtown San Antonio address ensure fabulous entertainment options for leisure guests. And, of course, the Riverwalk is just outside our door. While in San Antonio, our Riverwalk hotel's guests can enjoy amenities that include Wi-Fi access and valet parking for a fee. Our facilities include a rooftop pool, Fitness and Business Centers, on-site dining and room service.
Located in San Antonio (Downtown San Antonio), El Tropicano Riverwalk Hotel is within a 15-minute walk of River Walk and San Antonio Majestic Theater. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Antonio? This hotel has facilities measuring 37000 square feet (3437 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 6.2 Good
Based on 4,340 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: I loved the retro feel. The energy there was amazing and everyone was extremely friendly and helpful. I am told that it is going to become a Hampton and I truly hope they leave the same style intact. Modernizing it would be the wrong way to go.
Good
6.0
Pros: Friendly staff, room was clean.
Excellent
10.0
Pros: Location to the Riverwalk made this a great choice!
Mediocre
2.0
Pros: Location close to my conference.
Okay
4.0
Pros: Nothing stood out to it
Excellent
10.0
Pros: Nice location. Rooms were clean, beds were comfortable. Staff was very friendly.
Poor
1.0
Excellent
8.0
Pros: Nothi f
Excellent
8.0
Pros: Location right on the riverwalk
Excellent
8.0
Pros: Changed out room as we were in 705 as it was right beside the lift very noisey, staff were very helpful and made it not a problem. Staff in reception were very pleasent at all times and very helpful. Our view from the bedroom was beautiful as we were on the riverwalk,
Okay
5.8
Pros: The newly remodeled lobby is beautiful and the coffee shop and tiki bar onsite was very convenient. Most of the staff were very helpful and pleasant.
Okay
5.0
Pros: Eileen, waitress at the breakfast buffet was Awesome!! Very, happy outgoing, friendly and has excellent proffesional customer service skills. I didn't like to see that the management offers no help. Eileen was seating, waiting, getting drinks, busing tables & checking customers out. There was approximately 20 tables all full & more guests arriving. Management was in & out of the area but, not once did anyone offer a helping hand to their teammate. If it wasn't for the paying guests they wouldn't have a job. Also, Charlie the bar tender gets a hand...his customer service was outstanding as well. Friendly, polite & quick service! These 2 definitely deserve a raise!!
Details
Reviews
Overall 6.2 Good
Based on 4,340 reviews
Wellness Area
8.4
Service
6.9
Location
6.9
Breakfast
5.3
Vibe
5.3
Food
5.0
WiFi
4.7
Amenities
4.5
Value
4.4
Room
3.8
Comfort
2.8
Cleanliness
2.6
Service
6.6
Location
6.5
Breakfast
5.3
Vibe
5.1
Food
4.8
Amenities
4.7
Value
4.1
Room
3.0
Cleanliness
2.2
Comfort
2.1
Location
6.4
Service
6.1
Breakfast
5.0
Amenities
4.5
Vibe
4.3
Value
4.1
Room
3.0
Comfort
2.7
Cleanliness
2.5
Service
6.7
Location
6.6
Vibe
4.7
Amenities
4.3
Value
4.2
Room
3.8
Comfort
2.9
Cleanliness
2.4
10.0 Excellent
Pros: I loved the retro feel. The energy there was amazing and everyone was extremely friendly and helpful. I am told that it is going to become a Hampton and I truly hope they leave the same style intact. Modernizing it would be the wrong way to go.
Cons: One room was definitely cleaner than the other. I stayed two separate nights and though each room was clean, the second room was definitely cleaned with more detail involved.
6.0 Good
Pros: Friendly staff, room was clean.
Cons: The room is starting to look shabby with peeling wall paper and stained carpet.
10.0 Excellent
Pros: Location to the Riverwalk made this a great choice!
Cons: I did not like the excessive parking fee so we parked at a public parking site.
2.0 Mediocre
Pros: Location close to my conference.
Cons: No hot water. Incredibly loud mechanical noise from elevator consistently every few minutes all night.
4.0 Okay
Pros: Nothing stood out to it
Cons:
10.0 Excellent
Pros: Nice location. Rooms were clean, beds were comfortable. Staff was very friendly.
Cons: $32 per day for parking was a bit pricey!
1.0 Poor
Pros:
Cons: Everything was broken, there was feces in the hallways, the doors didn't close correctly. There was nothing good about this hotell we didn't even stay one night. This place is not safe, rotting floors, feces in the halls, broken doors. Stay away
8.0 Excellent
Pros: Nothi f
Cons: The room The location
8.0 Excellent
Pros: Location right on the riverwalk
Cons: Limited bar opening hours. Pool not open till 10am.
8.0 Excellent
Pros: Changed out room as we were in 705 as it was right beside the lift very noisey, staff were very helpful and made it not a problem. Staff in reception were very pleasent at all times and very helpful. Our view from the bedroom was beautiful as we were on the riverwalk,
Cons: Floors on corradoors could have been cleaner. Breakfast good first morning, but fell off after that, would have liked Oatmeal?porridge each morning, plus cheese and more fruit, Breads very sweet. Parking very expensive 29 dollars plus tax per night and we were not aware of this expensive when booking our stay. In Ireland parking in the hotel is free for those who are staying there, as we are paying for our rooms already.
5.8 Okay
Pros: The newly remodeled lobby is beautiful and the coffee shop and tiki bar onsite was very convenient. Most of the staff were very helpful and pleasant.
Cons: Unfortunately, the lobby remodel didn’t make it to the rooms. Our AC didn’t work either night. Thankfully it was cool outside so we were able to open the balcony door. It is also quite a distance from the shops & restaurants on Riverwalk. There’s not much around it for alternatives so be ready to walk or Uber.
5.0 Okay
Pros: Eileen, waitress at the breakfast buffet was Awesome!! Very, happy outgoing, friendly and has excellent proffesional customer service skills. I didn't like to see that the management offers no help. Eileen was seating, waiting, getting drinks, busing tables & checking customers out. There was approximately 20 tables all full & more guests arriving. Management was in & out of the area but, not once did anyone offer a helping hand to their teammate. If it wasn't for the paying guests they wouldn't have a job. Also, Charlie the bar tender gets a hand...his customer service was outstanding as well. Friendly, polite & quick service! These 2 definitely deserve a raise!!
Cons: We were there to watch granddaughter for Stockshow. Upon arrival valet attendant on his cell phone with a friend. He never acknowledged our arrival. I got out got cart for our luggage, my husband and & I loaded our luggage onto cart. Not once being acknowledged by attendant. Finally, my husband approached him about parking our truck. We were in our Ford dually. Attendant looked up from his cell phone long enough to tell my husband that we had to self park because they dont park large vehicles. I went to check in told front desk about our experience. We got I'm sorry. Brenda valet manager was there to hear of our unpleasant encounter but, said nor did anything she retreated into office. We were told we were being charged 29.99 for valet parking. I let the gentleman checking us in know that we weren't able to use valet do to the fact we had an oversize vehicle, that we were self park. He said it didn't matter we still get charged valet parking rate. I definitely spoke up & let them know that after their poor Customer service greeting & overcharge for parking that we would not be staying with them in the future. In addition, the rooms are only equipped with a electric Mitsubishi fan type heat & cooling unit. These units are older & dont work well cooling nor heating they need updating. The pillows are so worn out that they condensed them down a half size pillow. New pillows are definitely badly needed.
Located in San Antonio (Downtown San Antonio), El Tropicano Riverwalk Hotel is within a 15-minute walk of River Walk and San Antonio Majestic Theater. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Antonio? This hotel has facilities measuring 37000 square feet (3437 square meters), including conference space. Self parking (subject to charges) is available onsite.
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