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San Antonio hotels near Arneson River Theatre
Search hundreds of travel sites at once for hotels near Arneson River Theatre in San Antonio
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Best San Antonio hotels near Arneson River Theatre
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Overall 8.9 Excellent
Based on 4,611 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: My room was very nice and had everything I needed for the week. I had a fully size fridge, microwave two desks and a separate room. It was nice to walk outside the hotel and be directly on the Riverwalk with great restaurants like Macy's, Ritas on the River and Iron Cactus just a few steps away. In the evening the hotel offers three free adult beverages with "snacks" but it could easily be a meal. We had chicken strips, salad, pasta and a baked potato available most evenings. The Air Force sends me here for training once a year and I look forward to staying at the Drury Plaza.,
Cons: My dresser was difficult to close, but it didn't bother me enough to report it until I checked out. No other complaints at all.
Excellent
10.0
Excellent
8.5
Excellent
9.4
Excellent
9.6
Pros: Great breakfast, lovely bathroom, comfortable beds.
Cons: Very slow elevators. Unfortunately we were leaving the same time a large group from a convention was checking out and the 3 elevators could not keep up with the demand.
Excellent
10.0
Pros: Excellent hotel near the heart of the riverwalk.
Excellent
10.0
Cons: Only valet parking. Inconvenient for us
Excellent
10.0
Pros: It id definitely 4+ star hotel and not 3 stars as indicated. Great service, location, free wi-fi, free breakfast and 5:30 dinner.
Excellent
9.1
Pros: I was very surprised that not only did I get free breakfast with my stay but also free dinner (buffet) and 3 free happy-hour drinks each day! The staff was friendly (sometimes almost over-friendly), and the location was perfect. Highly recommend.
Cons: Room smelled like chlorine when I came in, and the water tasted heavily chlorinated. The room was a bit poorly lit, and the windowsill outside the room was consistently overrun with pigeons. Glasses as opposed to plastic cups would be preferred (for the environment), and a safe to lock up valuables would have been nice. (I prefer not to have to take my passport with me everywhere.)
Excellent
8.0
Pros: Location
Cons: Elevator use was impossible, walked down stairs from 15th floor with luggage.
Excellent
9.7
Pros: Breakfast was delicious, drinks were perfect, bed was comfy.
Cons: Need better pillows. Firm ones.
Good
6.8
Pros: Free Breakfast, Free Coffee, Free Dinner (kickback)
Cons: The hotel was at FULL CAPACITY and completely booked and although I don't have a huge problem with this as it pertains to the pandemic, it does seem like the hotel is not designed (or managed well enough) to support a full capacity crowd.
Okay
5.4
Pros: Enjoyed the kickback and proximity to riverwalk.
Cons: they charged my card $482 dollars for parking when it was only supposed to be $46. Took them a week to refund the money and then they still charged me for the parking!! What a joke! Where is the coustomer service?
Okay
4.0
The hotel itself was okay. The lobby and rooms in the hotel have a dated feel, but were relatively clean. The hotel staff were professional. The valet service was a huge negative. DO NOT USE IT. We made the mistake of using it for the "convenience factor" instead of using one of the self-parking garages across the street. It took us 2 hours to have our car retrieved upon check-out. Looking around the overcrowded lobby area made me realize that we weren't alone. If you don't use the Drury's valet, the hotel itself is a mediocre value. We weren't blown away but it was a relatively inexpensive way to stay on the Riverwalk. If you end up here, make sure you park anywhere but in the hotel parking garage.
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Overall 8.8 Excellent
Based on 1,463 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Pros: The close proximity to our daughter’s apartment.
Excellent
10.0
Pros: Staff is excellent. Justin was extremely helpful to me and family. We arrived after midnight tired and hungry. He assigned our room ASAP and took excellent care of us. We were no longer thirsty nor hungry. The hotel manager is very friendly and easy to communicate with. The kitchen staff is extremely accommodating. My daughter enjoy the breakfast. Kick back, housekeeping, & security thumbs up.
Excellent
10.0
Pros: Everything was wonderful from the staff, bed, food and being directly on the Riverwalk!!
Cons: Nothing!!
Excellent
10.0
We’ll appointed room. Room was clean. Hot breakfast was great.
With a stay at Hotel Gibbs Downtown Riverwalk in San Antonio (Downtown San Antonio), you'll be within a 5-minute walk of Alamo and River Walk. Featured amenities include complimentary wired Internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in San Antonio? This hotel has facilities measuring 1600 square feet (149 square meters), including a conference center.
Overall 8.7 Excellent
Based on 1,588 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Excellent
10.0
Excellent
10.0
Pros: We are moving from coast to coast during the COVID 19 crisis. The Gibbs Hotel (across from the Alamo) was not just open, they were extremely welcoming and caring within the necessary restrictions. We had the most beautiful room ever overlooking the Alamo. Although beautiful San Antonio was closed during the pandemic, we will not forget our stay at the Gibbs. It makes things so much better when everyone is worried and stressed to have a place where they not only remember their history, they preserve their beautiful hotel with all the modern amenities. This is a 5* property with 5* staff.
Cons: As a downtown hotel, they have parking in a city lot which is certainly going to be very busy and crowded in normal tourist times in downtown San Antonio.
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
A stay at Hotel Valencia Riverwalk places you in the heart of San Antonio, steps from River Walk and San Antonio Majestic Theater. Featured amenities include a business center, limo/town car service, and express check-out.
Overall 8.7 Excellent
Based on 667 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
9.7
Excellent
10.0
Excellent
9.7
Okay
5.3
Pros: The location was the only thing good about the hotel. 5 min from the down town riverwalk
Cons: Do I have enough space. Let's see. First off the room looked nothing like any of the photos. The room was void of any color, decorations, furnishings or character. It was no where near a $200 a night room. From to moment you arrive you are on your own to unload your bags, drag them in the hotel and then hopefully find the lobby to check in. Which is on the second floor. Everything is expencive like you would expect but their is little to no staff to help you. I would never stay at this hotel again.
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Okay
5.4
Okay
5.7
Pros: Bed was comfortable
Cons: Bed corners are very dangerous, I end up with bruises because bed woods expand from mattress and you can hit your legs easily unless you are very careful. I had the opportunity to talk to other guests and they complain about the same dangerous corners. Bathroom have to many gabs on counter and your personal products can fall while cleaning is happening and you will never find them. If your leave something you have to go to a website to file lost and found. That is very far from what is the main reason of hotels, customer service...... Very poor in that part. Most rooms the city view is the windows of the next building.
Excellent
9.4
Pros: Great hotel overall. I rated it down because the valet situation gave me hell a few times. Give yourself plenty of time for valet to get your car, especially when it's raining.
Excellent
10.0
Pros: All the staff we encountered were courteous and helpful from the valet to the manager. Keep up the great service
Mediocre
3.7
Pros: Staff was unprofessional. Check in was at 3, we got there at 7 and the room still wasnt ready. While we waited for 45 minutes we had to get dressed in the public restroom and my girlfriend had to straighten her hair in the hallway because there was no outlets in the restroom. After we finally got our room we had to rush to the spurs gsme that we had planned and ended up missing the first quarter all because of the staff at the hotel. We decided to switch hotels the next day. Other than that the hotel was really nice looking.
Excellent
10.0
Pros: Location was great
Cons: Kind of dark interior needs brightening.
Good
6.8
Pros: Great location since we could walk a block and a half to the majestic theater. Beautiful room, nice view, but the restaurant was closed for dinner and the breakfast was $63 dollars.
Cons: Great location since we could walk a block and a half to the majestic theater. Beautiful room, nice view, but the restaurant was closed for dinner and the breakfast was $63 dollars.
Okay
4.2
Cons: The construction limited the entrance to a single, slow, temporary, small elevator to the check-in counter on the second story. Hotel services were limited to a makeshift bar and restaurant.
Excellent
10.0
Pros: The staff and the place are great !
Excellent
8.0
Excellent
10.0
Pros: The location, the staff, the great breakfast, and comfy room
Cons: Nothing
Excellent
10.0
Pros: large rooms with a lot of amenities friendly, helpful staff
Excellent
10.0
Pros: Everything was great. The staff are all amazing and go above and beyond to make your stay even better. I will definitely be coming back. The only thing that was annoying was how exspensive the things were in your room mini bar.
Excellent
9.7
Pros: We really appreciated the location of the hotel, it was really convenient in that sense, it was within walking distance to many attractions and restaurants. The staff was also really friendly.
Cons: Almost everything was perfect, but it would have been nice to have a mini fridge in the room to store our own food and drinks. Also one of our beds was squeaky and that made it uncomfortable to sleep on so better beds would have been nice.
Excellent
8.6
Pros: The lobby was lovely, the bar was nice, and the hotel was right on the Riverwalk.
Cons: Table lamp on the floor. Already opened $6 water bottle in the mini bar, expired food in the mini bar, windows only opened a few inches due to poor bench placement. No table for sitting, only a bed. I think this room was a poor representation of the hotel, but it needs to be addressed regardless!
Excellent
10.0
Pros: We have traveled often and frequently. We arrived and found that the best service, ambience, and dining was apparent. Our room was perfect, room for our luggage, etc. Can't wait to return.
Excellent
10.0
Pros: I liked the friendliness of the staff, the attentiveness of the staff always willing to help. Hilda the housekeeper kept the room cleanliness very well and orderly. I am happy with my experience. It was a great location right on the river walk.
Excellent
8.5
Pros: We had nothing but trouble with Kayak and Getaroom. The Getaroom staff, in fact, was terrible. I will never use Kayak or Getaroom ever again. The Valencia was great, though. Wonderful staff.
Excellent
9.7
Cons: We waited 30 minutes for our car after check out. CALL AHEAD...way ahead!
Centrally located on the vibrant River Walk, with direct access to the world-famous Alamo, Hyatt Regency San Antonio puts you in the heart of all of the entertainment, culture and history that the city has to offer. Amenities include 24 hr health club, roof-top pool and comp high speed WiFi.
Overall 8.6 Excellent
Based on 2,807 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.5
Pros: Room was nice and orderly. Friendly staff.
Cons: Couldn't get the room cool enough. Didn't sleep very well due to the room not being cool enough. Very humid.
Okay
5.4
Pros: Location was wonderful, room was clean
Cons: Hotel was dated. Too expensive for what we got. Upon return to our room we discovered our AC was not working. Front desk sent up a tech but he couldn't fix it. So they gave us a fan.... No one from mgmt contacted me and no apologies. Just nothing. I paid less for my room at the beautiful La Cantera the night before.
Excellent
8.2
Pros: Riverwalk location.
Cons: Restaurant prices.
Excellent
8.0
Pros: This hotel is perfectly situated to really enjoy some of the best parts of the River Walk!
Cons: I had a spa service at the spa that is not owned by the hotel, but located inside the hotel on the River Walk level. It was not a good experience and then I was overcharged for it.
Excellent
10.0
Pros: Great location. Beautiful hotel
Excellent
10.0
Pros: Front desk staff were exceptional as were housekeepingfolks as we travelled through the hotel.
Excellent
10.0
Pros: Very convenient to Riverwalk and other attractions
Cons: I think having breakfast included like other chains do would be a nice addition
Excellent
10.0
Pros: Very nice room. Great view and great location.
Cons: The roof deck pool wasnt heated - quite chilly up there!
Excellent
10.0
Pros: Convenient to Alamo & other attractions! Easy entry!
Excellent
10.0
Pros: Rooms clean. Easy access to riverwalk. All employees helpful and friendly
Cons: Nothing
Excellent
10.0
Pros: Comfy bed, super clean and quiet
Excellent
9.0
Pros: Location
Cons: Toilet leaked in our bathroom
Excellent
10.0
Pros: The location right on the riverwalk is excellent! Hotel is very nice and staff is very friendly! Would definitely stay again in the future.
Cons: My only compaint about the hotel is the cost of parking. Valet parking is $40 and self parking is $30 per night. Very expensive. If you stay a few nights parking ends up costing you as much as an additional night's stay.
Excellent
10.0
Pros: Great location, friendly staff, nice and clean room. Easy parking across the street too.
Excellent
10.0
Pros: Hotel was clean, the staff was friendly, exclusive access to the Alamo and Riverwalk
Excellent
9.4
Pros: Fabulous location, very friendly staff who were very accommodating. Excellent bronch every morning. Wait staff in the restuara to were friendly and helpful.
Cons: Room was a reasonable size but bathroom was a little bit worn. On the one day we forgot to leave a tip, the cleaning staff did a less than adequate job cleaning the room.
Excellent
9.3
Cons: I paid for a balcony overlooking the river and the hotel doesn't even offer them. They told me that sites like yours are known for promising things that don't exist. I am very disappointed with my reservation price!!!!
Excellent
10.0
Pros: Staff extremely friendly service great location great
Good
7.1
Pros: was disappointed that things I had taken for granted for the price we were paying were lacking. Such as.....quality of toiletries, no robe in room, no high end restaurant in hotel, no full service spa facilities.
Excellent
10.0
Pros: The view of the room was amazing! Enjoy time on the top level pool with an amazing view of the city.
Cons: Construction on the second floor during the day.
Excellent
10.0
Pros: Great location on the river walk, great bar and staff.
Good
7.7
Pros: Centrally located in Downtown, you are minutes from most sites and right on the scenic river walk. Nice and helpful staff will greet and assist you.
Cons: sound proofing. With construction across the street waking you up at 6:40 am, easily hearing the conversations of others in the hall ways and flushing of toilets, sleep was easily disrupted. shower tub and carpet had stains/not fully cleaned. bathroom fixture groves had visible dust collected. really small pool, not sure if its that i'm from Miami, Fl where there is many pools. its about the size of the elevator hallway and maybe 4 ft deep.
Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. Fee If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. Every room in our 4-Diamond hacienda-style hotel has a balcony overlooking the River Walk or the city. In walking distance from restaurants, bars and shops, we're across the street from the Henry B. Gonzalez Convention Center and boast 25 meeting rooms for events. Check out River's Edge Cafe + Patio Bar, Tex's Sports Bar (the only sports bar on the River Walk) and the famous Durty Nelly's Irish Pub. We also offer Starbucks in our lobby-level Coffee Cupboard.
Overall 8.6 Excellent
Based on 2,227 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
9.7
Excellent
8.0
Excellent
9.6
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.7
Mediocre
3.4
Pros: Nothing
Cons: Service
Good
7.4
Cons: Seemed to have difficulty getting auto from valet parking. Took 50 minutes one time.
Excellent
10.0
Pros: Loved the view and the costumer service! Had a great time! The rooms were clean and quiet!
Good
6.0
Pros: Staff, service, room, and the hospitality was awesome.
Excellent
9.7
Pros: We stayed river side and enjoyed the balcony view and relaxation. All employees were extremely kind and considerate! Thanks for a wonderful stay.
Cons: Parking was too expensive.
Excellent
8.2
Cons: Convention facility is dated
Excellent
8.0
Cons: The beds are horrible! Shame on you Hilton. I get that running a full service hotel downtown may be expensive but don’t cut on mattress quality.
Excellent
8.5
Pros: Love the location and the facility. It was very clean and very comfortable and we had a blast. It's near every type of food you can think of!
Cons: Parking is terrible. Traffic does not allow you to easily park and you have to park on the 7th floor or above. That costs $29 a day! If you want Valet, it's $42 a day. Absolute headache.
Excellent
10.0
Pros: Great location, very nice and clean. Great customer service.
Cons: No parking
Okay
5.1
Cons: No free wifi
Good
7.4
Cons: I got an upgrade to another room and it was awesome there on out
With a stay at Menger Hotel, you'll be centrally located in San Antonio, steps from Alamo and Plaza Wax Museum and Ripley's Believe It or Not. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Antonio? This hotel has facilities measuring 11618 square feet (1079 square meters), including conference space.
Overall 8.5 Excellent
Based on 1,972 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
8.0
Excellent
8.0
Excellent
9.4
Excellent
8.5
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
8.5
Excellent
8.0
Excellent
10.0
Pros: Historical, legendary hotel - also comfortably contemporary ... Plus, the staff at the front desk was polished and helpful. They made us feel they were serious about our enjoyment of the hotel.
Cons: Would have liked to have stayed another day to enjoy more of the amenities, such as the Menger Bar and its TR Rough Riders connection. Note: You really need a "none of the above" category for the second question on who was in your party -- none of those definitions fit. This was frustrating and I almost didn't write this review, but decided to submit it by checking "group of friends" even though it's wholly inadequate to describe my party, which was me, my sister, and mother, and my sister's boyfriend.
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
10.0
Good
7.7
Good
7.1
Good
7.7
Excellent
10.0
Pros: It’s a great place to stay: the location is great, the staff is very helpful and friendly, and I enjoyed the atmosphere of the place; I enjoyed just walking around and taking in the history! I contacted the hotel to inform them I’d be getting into the city earlier than expected, and when I arrived, before noon, my room was ready;, I was able to check in and enjoy San Antonio right away! The view was great; I requested a scenic view, and from my window I could see Alamo Plaza. It was a great stay. I liked this hotel a lot and will be back.
Good
7.1
Pros: The hotel's location can't be beat: a block away from the Alamo, a couple blocks away from the convention center, and right next to a shopping mall with a wide variety of restaurants and stores. The staff was very friendly.
Cons: The room worked for what I needed, but it could have been better. The bathroom was small and was, for some reason, built 6-8 inches higher than the rest of the room. You could hear everything through the walls.
Excellent
8.8
Pros: Great location. Wonderful customer service. Loved the valet service.
Cons: Needs a little updating. Understand the historical aspect to the hotel, but still. Not sure if the heater wasn't working, but our room was freezing. Attempted to higher the temp, but to no avail. Didn't want to but front desk at 2am.
Excellent
8.0
Pros: The historic portion of the hotel is beautiful! Rooms are small,full size bed... but very nice and very clean.
Cons: I would like to suggest that better quality sheets be used on the bed... sheets were way to big, so they tangled up at your feet. The beds are not the most comfortable to begin with and the sheets only made it worse.
Excellent
10.0
Pros: Loved this hotel! Loved the vintage feel of it. Staff was great !
Excellent
8.2
Pros: Great location downtown, close to riverwalk, right across the street from the Alamo.
Cons: No ventilation in the room, so bring a small portable fan. Events in the plaza across the street (protesters, musicians) can be quite loud and go on late into the evening. The card/lock system for the room often malfunctioned and wouldn’t let us in.
Excellent
10.0
Pros: The history of the hotel is incredible
Good
7.7
Pros: Great location. Very nice place to stay. Our second time and we will be back.
Cons: It was the most uncomfortable hotel bed we've ever slept.
Excellent
10.0
Pros: Great Location, historic and very romantic!
Cons: Small bathrooms were the only thing, but you have to consider that this building is very old and that adds to its attraction as a romantic place to stay.
Excellent
8.0
Pros: We liked the Menger Bar, very authentic. The lobby and public areas were very inviting.
Cons: Long walk to the elevators. Ice machine was out of order.
Excellent
8.2
Pros: Location is excellent
Cons: Beds are quite narrow. Air conditioning went out one night. Thankfully, it was repaired the next day.
Excellent
10.0
Pros: had several sets of rooms. sent a descriptive review already. would be the same for this set of rooms.
Excellent
9.4
Pros: I like the over all feel for the hotel.
Cons: The size of the room. But looked at the other rooms and i guess for a bit more you gst more space.
Good
7.1
Pros: Loved the location and big room
Cons: The full sized beds. Our cleaning guy did not do a great job at all. There was someone else's hair all over the wall in the bathroom.
Excellent
9.1
Pros: We liked the location so much!! Just besides the Alamo, and the hotel is nicely preserved!!
Cons: You can see the age of the hotel in the rooms! The bathroom was extremely small but usefull. The valet it's on the expensive side!!
Good
6.2
Pros: The Menger is very historic and literally right across the street from the Alamo. There are lots of things to do that are within easy walking distance that give you the San Antonio experience. The historic nature alone is worth the stay.
Cons: We didn't get a room in the old, original, historic section. Our room was outdated and in need of renovation.
Excellent
9.4
Pros: Central Location: Beautiful 150 year old historic hotel, literally across the street from Alamo, Numerous attractions, Riverwalk Mall, Ripley's, Wax Museum, Guinness Records, etc.... Short trolley ride to Historic Market. We used it as base of operations. Bought all-day passes to attractions and walked back to hotel to cool off/swim when needed. Lots of food nearby too. Hotel staff gave great service too. Kids loved all the museum like stuff in the hotel. The bar has a mirror with a bullet hole next to it they say Teddy Roosevelt shot in it on a bet when he was there recruiting his rough riders. Been here several times. It is our 'go to' spot for San Antonio.
Cons: The parking is very expensive. Thirty dollars per day - but it is expensive in the entire city and you do have unlimited in and out privileges. The hotel is really old so it has a few rough edges. The pool tiling needs a bit of repair, some of the doors stick a bit, the elevators are small, floors are a little uneven and a bit sloped here and there, etc. It has a lot of "character", but I guess refurbishing an old hotel is like restoring an old car, you never quite manage to get all of the rattles out of it.
Excellent
10.0
Pros: Much lovelier than the photos, friendly and right in the heart of the city. In-room coffee and free WiFi.
Cons: Room was small, and it's the first time I've seen a full size hotel bed in a long time. Fine for one person, might be challenging for two.
Okay
4.8
Pros: It's really close to the Alamo and shopping. It is historical.
Cons: The hotel's rooms were dated. The carpet seemed old or cheap. Twin beds? Really? And we were so far from the elevator. It literally took over a minute just to walk to the elevator from our room. It was hot on the 5th floor. They had to bring us a fan because we couldnt get the room below 78 degrees and the staff didn't really seem to care that much about it.
Good
7.1
Cons: Ordered breakfast off the restaurant menu. It was high priced and the portion size was small. 1 breakfast taco with sides was $16!
Mediocre
2.0
Cons: I made my reservation in November. The night before I left for San Antonio in February I got a call that my room was cancelled. I never stayed at the Menger! They offered to put me up in a hotel way out on Loop 410. I'll never attempt stay at the Menger again!!
With a stay at Omni La Mansion del Rio, you'll be centrally located in San Antonio, steps from Buckhorn Saloon and Museum and within a 5-minute walk of River Walk. Featured amenities include a business center, express check-in, and express check-out. This hotel has 16 meeting rooms available for events.
Overall 8.5 Excellent
Based on 1,892 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Pros: Not too large, well sited, well run, comfortable.
Cons: Riverwalk is very popular but very touristy, and most restaurants therefore not very good.
Excellent
9.7
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
9.7
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
9.7
Mediocre
2.0
Pros: This bad experience had ever happened to me and my family before. I will never use again KAYAK again to book my reservations. Result, they have this "Getaroom" subsidiary with a poor description of their booking application, and it scammed you before you know the transaction has a nonrefundable policy until it is too late via your email confirmation. I called them, my credit card, agent, and the hotel. None of them were in the good customer satisfaction attitude to refund my money, cancel, or reschedule the booking transaction. Be aware of using them to book your reservation before it is too late. Anyone can make a mistake some time, but this Draculonian thirsty-blooded camming business does not care for you. Pray to Lord, this kind of business entities does not prosper any more in the traveler's economy.
Good
7.7
Excellent
9.7
Excellent
10.0
Excellent
9.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.0
Excellent
9.3
Pros: Staff were very nice and helpful, for example, suggesting I park in the structure across the street for much less than the nightly on site parking charge, with no real lack of convenience. The location on the river was excellent--directly out the back door to River Walk. The sister property directly across the river, Mokara, has an excellent gym available to La Mansion guests. Very friendly staff at the bar with a reasonably priced, tasty, late night dinner.
Excellent
10.0
Pros: Comfortable bed great location friendly people
Good
6.2
Pros: Location
Cons: Very hot elevators, sink did not drain, beds mattresses need to be replaced
Excellent
10.0
Pros: Everything. Breakfast on the riverwalk, emaculate rooms, stylish old style bar with knowledgeable bar tender.
Cons: If you hear the alarm, call the front desk. It's a parking garage across the street. They don't own it. It shuts off quick, but the front desk won't hear it, so call them .
Good
6.3
Cons: Facilities are in poor shape. Appear to be redoing during our stay. Location is good. Molars spa is very nice.
Excellent
8.5
Pros: Great location and I liked the rustic feel of the place.
Cons: The card reader on the door did not work well. Took at least 10 tries before it actually opened the door. The carpet isn't the greatest. Have to pay for wifi.
Good
7.1
Pros: Good location and friendly staff
Cons: Very old hotel. Our first room had a broken faucet. Second room was better but needed updating. A ton of road noise and party people on Friday night. Very expensive especially the breakfast buffet which could have been larger for the price.
Excellent
8.0
Pros: Lovely looking. Nearness to everything on riverwalk.
Cons: We paid extra for double beads, with taxes, extras, etc. and paid 300$ with discounts. It was an inner room with no view/ window.
Excellent
10.0
Pros: Location is everything. The Omni La Mansion is in a perfect location on the riverwalk without the crowds of the convention hotels. The service was top notch and the food was fabulous.
Excellent
10.0
Pros: Staff and rooms
Good
6.0
Pros: Very nice location
Cons: no AC in hallways, bedroom ac did not work that well. Needs to be updated for sure.
Excellent
10.0
Pros: Courteous and friendly staff. Personal attention to each patron. Well maintained rooms and facility. Atmosphere is great.
Excellent
9.7
Pros: The staff was amazing upgrading us for free to accommodate our requests. Couldn't be more convenient for the River walk.
Excellent
9.4
Pros: Love the balconies over the river walk, historic character of the building and that it's pet friendly. Enjoyed listening to the church bells in the pool court yard (we were there on Easter Sunday morning).
Cons: Had to pay for wifi. Verizon cellular service barely worked in our room, cell & text functioned poorly, data did not work, so we did not have internet access during our stay.
Good
7.1
Pros: The good news is that the hotel is right on the River Walk, so you're right in the heart of the action. If you're looking for action - this is the place to stay.
Cons: The bad news is that the hotel is right on the River Walk so you're right in the heart of the action. A lot of noise from the River tour boats and people, so if you're looking for quiet - this isn't the place.
Excellent
8.8
Pros: It is located right on the riverwalk. Very good staff and comfortable rooms.
Cons: My room was on the street side and the traffic was very loud. I would recommend a room on the river or interior part of the building.
Excellent
10.0
Pros: Love the fact that from the time you pull in till the time you leave the staff takes all the stress out of your stay. Also love that you can walk right out the doors and your on the river walk.
Cons: The only complaint is there is no hotel shuttle to area attractions.
Excellent
8.5
Cons: Bad irons . . . One spat red stuff with the steam function . . . the replacement was dirty. But the staff replaced them no problem
Excellent
9.3
Pros: Great staff. Great location. Nearly everything is within walking distance. Different than your traditionally generic hotel. Actually located on the river walk. Highly enjoyed our stay. Would recommend and definitely stay here again.
Cons: Slow elevators. Some of the hotel room doors had windows which was a bit odd.
Good
6.5
Pros: Being an Onmi hotel I had much higher expectations. It was very dark, although they wanted a certain style (not sure exactlybwhat it was, old, Mexican, historic) they didn't pull it off very well. The carpets were dirty and dull, the room was musty and very dark. The staff was very friendly, the location was prrfect, right in the heart of the fun, the bed was very comfortable and the towels were nice.
Excellent
8.0
Pros: Nice and clean hotel with very friendly staff. Centrally located so you can walk most places very quickly...or take a cheap Uber ride. Breakfast buffet was delicious!! We parked our car at valet but wasn't aware that it was $40/night. You might find cheaper options in one of the many parking garages close by. All and all...great place to stay!
Whether you're in the area for business or leisure, San Antonio Marriott Rivercenter greets you with the city's authentic culture, newly restyled hotel rooms, an indoor/outdoor pool and a premier location in downtown San Antonio, Texas. Located on the San Antonio River Walk, our hotel places you just steps from popular dining, shopping and entertainment. Stroll to Henry B. Gonzalez Convention Center, browse the Shops at Rivercenter, enjoy family fun at Legoland Discovery Center San Antonio or visit the Alamo. Start your day with your favorite coffee beverage at Café Bocadillo, sample handcrafted cocktails and craft beer at the bar, then join us at Tributary, our signature restaurant serving delicious local fare. If you're planning a business or social event in San Antonio, Texas, take advantage of our 70,136 square feet of flexible meeting space. Experience downtown San Antonio with style and convenience when you visit San Antonio Marriott Rivercenter.
Overall 8.5 Excellent
Based on 1,340 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Okay
4.8
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.2
Excellent
8.0
Excellent
10.0
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Okay
5.4
Pros: I liked how close it was to the Alamo and to the Riverwalk. Also how it had shops and restaurants really close, walking distance, away.
Cons: 1) I booked from a third party site which doesn't confirm you get the room you chose, it only holds a room (they don't say what kind) for you. 2) There is $40 parking that they don't tell you about (prob best to park across the street and walk). 3) there is no complimentary breakfast. Plates start at $12 a person (McDonald's is literally right around the corner). 4) the staff wasn't helpful when I asked about the room issue and why I got a diff one than I signed up for, they were more ready to give sarcasm then actually helping.5) the rooms were clean but there were still stains on the faucet and tub that looked greasy.
Good
6.5
Pros: Housekeeping was fast. Location on the river walk was very convenient.
Cons: The room and bathroom were very small. There was also a very strong scent of perfume that was overwhelming when you walked into the hotel. We noticed it every time we came into the hotel during our stay. It was almost nauseating. Parking was expensive. It was the week of Thanksgiving and the front desk seemed to be severely understaffed.
Excellent
8.5
Cons: Room was a bit musty. Breakfast was not as we expected. Ran out of some of the items and some of the hot items were cold. Fairly disappointed for the amount we paid for the breakfast buffet.
Good
7.6
Pros: Near Convention Center.
Cons: Bathroom was not clean.
Good
7.3
Pros: How close it was to the river walk.
Cons: The smell on our floor and room size.
Excellent
9.4
Pros: Location is great
Cons: Could not accommodate our truck - had to park off site.
Excellent
8.0
Okay
4.2
Pros: Location was awesome.. the hotel lobby was really nice.
Cons: The room was 80 degrees went we got to the room. The AC struggled to cool the room which never cooled down. The hallways were Hotter than that. The bar closed too early on a Saturday night too! We will never stay there again! Plus I had to park my F250 across the street because my stock pick up wouldn’t fit in the parking garage! Really
Excellent
10.0
Excellent
10.0
Pros: Hotel had lots of activities planned for families and kids, including egg hunt and wake up call by the Easter bunny. Super friendly staff and very clean. Excellent access to the mall and food court area for those that like different tastes on a budget, but also quick access to very nice restaurants as well.
Cons: Some of the activities were at the other Marriott across the street
Excellent
9.3
Pros: The hotel was great and the staff was nice as well by accommodating you with the services and room. We had a great view and we could just walk downstairs to the river walk. The river walk was close but the places we wanted to go to were further than expected. Overall the San Antonio Marriott Rivercenter was great especially since it has a mall right down stairs.
Cons: I did not like that you had to pay for parking. Your paying a price you would think that that would be included. Also there was no mini fridge in the room for food.
The 1003 room Grand Hyatt San Antonio River Walk is situated on the banks of the River Walk and adjacent to the Henry B. Gonzalez Convention Center. This contemporary hotel, located in the heart of downtown San Antonio, offers an entirely new level of luxury and convenience among San Antonio hotels. The Grand Hyatt San Antonio offers 63 suites and over 90000 square feet of flexible meeting space. Our location afford stunning views of downtown San Antonio of Hemisfair Park.
Overall 8.5 Excellent
Based on 878 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.4
Excellent
10.0
Excellent
8.0
Excellent
9.7
Good
7.7
Excellent
8.5
Excellent
8.0
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Pros: Location was great!
Cons: Cost me $88 to park for two nights.
Excellent
9.4
Pros: The staff was very friendly, helpful, and professional.
Cons: Train noise in the early morning hours outside the hotel and noisy visitors next door and down the hall.
Excellent
10.0
Pros: From the complimentary brunch at Ruth Chris, to the friendliness of the staff, i am impressed everytime i come here.
Excellent
8.8
Pros: Everything, but the outdoor smoking areas were in direct sun or behind pool area that had no air.
Excellent
8.8
Pros: Almost everything.
Cons: The fact that self parking beneath the hotel costs $30 a night!
Excellent
10.0
Pros: Location was right no the river. Beautiful Lobby Rooms were very comfortable, awesome view of the tower.
Cons: Valet Parking was $37 + Tax = $40.00!
Excellent
9.0
Cons: My room key stopped working when I returned to the room after taking a swim at the pool and had to wait wet about 10 mins till they came up and replaced the key.
Okay
5.1
Cons: I didn't like that when checking in they ask for my credit card again after I had already paid $857 online. Not knowing that valet was not included they kept trying to swipe different amounts to charge and blocked my card for suspicious faudulent charges. Terrible communication cuz they could've asked me what card I wanted to use, nothing. Also valet customer service was horrible while my sister was arriving in her vehicle with my nephews she asked for help carrying her luggage off and was ignored by valet. He could've called someone for help, but definitely not worth the money, never again
Mediocre
2.5
Cons: The room was small and we couldn't even upgrade
Excellent
10.0
Pros: Staff friendly
Excellent
8.8
Pros: Very nice accommodations.
Cons: Breakfast buffet was understaffed, was not explained properly
Good
7.7
Pros: Location is adjacent to convention center, staff is very professional and strives to make you feel welcome. Rooms are clean and everything worked.
Cons: Rooms are dated with sound transmitting walls. Amenities are business travel grade without the higher end amenities expected for the price.
Excellent
9.4
Pros: Beautiful view. Very peaceful.
Cons: Didn't realize there would be 60$ charge for parking
Excellent
10.0
Pros: Central location, the RoJo Bar, the valet, bellhop personnel were wonderful. The manager of the RoJo came around to meet some of the guest was very informative and friendly.
Cons: HAVING TO PAY FOR INTERNET AT THE BUSINESS CENTER AND FOR LOCAL CALLS. YUCK
Excellent
10.0
Excellent
10.0
Pros: The service from the hotel was very much as I would of expected. As soon as in pulled I to valet, the valets were very kind to not only greet and open the door, they immediately unloaded the car and took me inside to check in. With warm greeting from the staff, I was very impressed with how clean the entire hotel was in addition to the room. Great service and defiantly will be back
Cons: One if the employees seemed to have a little bit of attitide considering that all I asked for was to have shaving cream sent to my room. Other than that, everything else was fine.
Good
6.0
Pros: I loved the location. Steps from the river and the mall.
Cons: My room had way too much wear and tear. The head board was all scratched up. The tub has cracked and rusted and was clogged up the water would not drain when i took a shower. The door handle was at 5 o clock instead of 3. The room did not feel like a Grand Hyatt room. It felt like i was at a cheap hotel. I suggested to the manager that that room should not be occupied untill it get fixed.
Thrive during your stay at The Westin Riverwalk, San Antonio. Situated on the Riverwalk's quiet end, our upscale hotel is near the Pearl District, home to downtown restaurants, bars, shopping and entertainment. Walk to the historic Alamo or the Spanish Governor’s Palace to admire its white adobe architecture. On the weekend, Six Flags Fiesta Texas and the San Antonio Zoo are just a short drive away. For corporate events or weddings, we offer indoor and outdoor venues overlooking the Riverwalk. After an eventful day take a swim in our outdoor heated pool near our 24-hour WestinWORKOUT® Fitness Studio. Our pet-friendly hotel rooms and suites feature pillow-top mattresses, marble bathrooms and room service. As you revel in Riverwalk views from a private balcony, feel the energy of downtown San Antonio at The Westin.
Overall 8.4 Excellent
Based on 870 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
9.7
Excellent
8.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Good
7.7
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: We enjoyed everything about our stay. The hotel is beautiful, and our room was wonderful. The service was great, and overall the hotel met all of my expectations.
Excellent
10.0
Pros: Great Stay! Room was clean, spacious, and beds were comfortable.
Good
6.0
Pros: Yes
Cons: The view
Excellent
10.0
Pros: Beautiful room friendly staff
Good
6.0
Pros: Overall clean Downtown and river walk location.
Cons: Valet parking should be part of the overall expense. Coffee machine wasn't maintained. Mini bar wasn't inexistent however an offer sheet is advertised.
Mediocre
3.7
Cons: The room was over priced . The a/c didn't work well in the room. The hotel charge me $75 each day without telling me for incidentals , that I didn't even use . I won't be back
Excellent
9.4
Pros: Room, location, close to activities
Cons: All good
Excellent
9.1
Pros: The staff were very nice and professional, from our morning check-in after travelling overnight, to our check out. Greatly appreciated. The location right on the Riverwalk is great with a short 5 to 10 minute walk around to the restaurants and bars.
Cons: Finding a partially drunk drink bottle in the mini fridge is not what should happen during these Covid 19 times. I brought it up and they offered to take care of it right away. The riverside view room is not worth it as it overlooks the back of other buildings with loud constant air conditioning units. It was nice to see the occasional boat pass by but not worth the upcharge.
Mediocre
2.0
Daily Mandatory Charge will be added to the room rate and includes: San Antonio Tourism PID FEE Revel in an atmosphere of history, sophistication and style when you step into the Emily Morgan Hotel. The iconic Texas landmark constructed in 1924 houses the Emily Morgan overlooking the world-famous Alamo. Amenities feature an outdoor heated pool, fitness center, meeting space and business center. Dine at our award-winning Oro Restaurant and Bar including 24-hour room service. Our boutique rooms and suites feature modern Texas decor. As the "Official Hotel of the Alamo" it’s easy to see why the Emily Morgan is the quintessential place to stay in San Antonio.
Overall 8.3 Excellent
Based on 898 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.0
Okay
4.8
Pros: The view from the room was fantastic! The location is also great!
Cons: The room felt like it needed to be steam cleaned with bleach... The room appeared to be updated sometime in the early 2000. But has not been maintained well. The bed was as hard as the floor. The shower head was loose and the bathroom smelled of old urine. We ordered Breakfast to our room the first morning. The breakfast was good and when we where ready to leave for the day I called to let the staff know so they could come up and clean our room. We where gone the entire day and come back to the same mess we left that morning... At 250 a night plus 30 a night valet parking This should have never happened. That night I went to drink a water bottle the staff provides for you in the room and there was no seal on the lid on either bottle. The cleaning person didn't even bother to change our water bottles. just filled them up with tap water and called it a day. If you are looking for a clean room with basic hotel services I would look past this place!!
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Everything
Cons: I think the parking at $30 a night is a little too pricey.
Excellent
10.0
Pros: Large room, modern bathroom, friendly staff, great location.
Cons: parking fee
Excellent
10.0
Pros: Location
Cons: Could not think of anything we did not like
Good
7.7
Pros: The location was great. Short walk to the convention center, riverwalk, alamo. The staff was also very friendly and nice.
Cons: The building is old and the rooms show it. My first night there was a some fan, or machinery noise that made it impossible to sleep. I was able to switch rooms that night which was nice. One morning I had no hot water. The staff listened, but didn't seem concerned about it. I only had one breakfast at the hotel restaurant, but it was quite underwhelming and definitely not worth paying for.
Excellent
9.6
Pros: The staff was amazing.
Cons: He AC worked but never properly cooled the room. I was uncomfortable my stay.
Excellent
10.0
Cons: Valet was $35 ...should have been included with hotel
Excellent
8.8
Pros: This hotel was very nice! Our room was ready when expected and they placed us with a corner room with a great view, for no extra cost. Staff were great and the check in/check out process was so simple! The location could not have been better for the main attractions, such as the Alamo and Riverwalk. I would definitely stay here again and recommend to others.
Good
7.4
Pros: Great location. Comfortable view.
Cons: Parking was difficult. I wish the stay came with parking instead of having to use valet. I had to pay for valet and to park right outside each day as I have to have quick access to my car. Although it was a nice hotel, I won't be staying here again.
Excellent
10.0
Pros: Was impressed by everything... I think I heard some unexplainable noises during the night ... Nice location
Excellent
10.0
Pros: Cookie!!!! Wife liked cookie!!! It was a very nice experience me an my wife enjoyed it greatly
Cons: No microwave in rooms or fridge.
Good
6.3
Pros: Although I was stuck with the smallest room they have it was still cozy and comfortable. Also they were also low staffed but despite that they were still friendly.
Cons: I thought the valet was overpriced and they should at least allow one free parking per reservation
Good
6.8
Pros: Location, location, and location! Hotel is right across the Alamo with plenty of cheap public parking around the area. Also, the warm chocolate chips cookies from the front desk are a plus.
Cons: Outdated hotel facility and Kayak's incorrectly rated hotel stars do not match the overpriced money for my stay.
With a stay at Hotel Contessa, you'll be centrally located in San Antonio, steps from River Walk and 5 minutes by foot from Henry B. Gonzalez Convention Center. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in San Antonio? This hotel has facilities measuring 10000 square feet (929 square meters), including a conference center.
Overall 8.3 Excellent
Based on 825 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Pros: Made a special stop at the river walk on our five day trek from Pittsburgh to puerto Vallarta Mexico. Stopped to enjoy the beautiful view and exeperience the river walk. The resort was absolutely gorgeous. Unique with design, very friendly conceierge, and beautiful room layout.
Cons: Our one and only critique, and rather silly at that, after pulling in with our vehicle and stopping at the front valet, the attendant seemed almost shocked when we said, yes we would like you to park the car, and replied with an almost doubtful "are you sure? Wouldn't you like to hear the prices?" Though I'm sure he was just trying to do his job and avoid later frustration, the tone in which he asked us the question was borderline offensive. Young man if we can afford to stay where we are staying we certainly assure you we can afford to park.
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Pros: Seriously, all was fantastic
Cons: Nothing I can think of. I don’t care to visit San Antonio much but this hotel makes me want to go
Excellent
10.0
Pros: Great location, great upgrade and we loved how it was just steps from the river walk. Superior and extremely welcoming staff.
Cons: Took about half an hour to check in.
Good
7.7
Pros: Check In was easy. Hotel room sitting area was actually very comfortable and functional to use, unlike most average hotel suites. Location was great. On the Riverwalk plus just 2 blocks from literally everything. Self parking lots were super close as well, if you don't like waiting for the valet everytime.
Cons: Hotel desk staff were business friendly, but it did not feel genuine. Which is the opposite of everyone else we met in San Antonio. This was one of the friendliest cities we've encountered!! Also the tub in our room did not drain properly, so you stood in water while you showered and the faucet was loose and spun all the way around.
Excellent
10.0
Pros: Fantastic service, and well-appointed all-suite hotel. The hotel exceeded expectations, and was truly a great value.
Cons: An included breakfast would have been great, but I knew this was not included when I booked, so it doesn't diminish my opinion whatsoever.
Excellent
8.2
Pros: Very clean. Polite, professional staff. Wife enjoyed the spa and the gym is very nice. Good location for visiting all of the tourist spots in san Antonio.
Cons: No hand rails in the bath tubs/shower. Fell twice getting into and out of the shower. Sides of the tub are very high. Too many children running around the halls unattended, noisy. No frig or micro wave in the room. Onsite food and drink is very expensive. Ice machines are far apart on the floors. no vending machines for late night drinks/snacks. Valet parking is very expensive. View was nothing spectacular because of the trees surrounding the hotel.
Excellent
8.0
Pros: Beautiful hotel friendly staff and in my opinion worth every penny
Excellent
10.0
Pros: very clean, great location, friendly staff,
Excellent
8.0
Pros: Location and large size rooms
Cons: Issues with hot water and terribly slow and incompetent valet
Excellent
8.0
Pros: nice "earthy' atmosphere and location love the suite option
Cons: very expensive valet parking and no self parking lot poor room service options and other snack options no balconies or windows to open poor ventilation in rooms small pool and hot tub broken
Excellent
8.0
Pros: The suite was great - nice sitting area, spacious bathroom, good bedroom and everything worked perfectly. The hotel's location is directly on a loop of the riverwalk which is good because it puts you right into the attraction, but is not on the main section so it's much quieter and easier to find a dining place. Parking is available across the street from the hotel and the street itself is not as busy as those nearer the Alamo.
Cons: Parking at the hotel is a ridiculous $36/night and they charged for two parking spots for our two motorcycles even though we actually had both bikes consolidated out of the way in the valet area not even in the parking garage. That was irritating. The hotel staff were polite but very cold and decidedly unfriendly. Don't believe I did anything to be offensive or difficult - I didn't even argue about the parking issue - but all of the desk staff (two in the evening, one in the morning) gave the impression they had much better things to do than speak with me.
Good
7.7
Cons: The front desk staff was unprepared and it to over 45 minutes to check in
Excellent
9.1
Cons: I thought it was closer to all the restaurants on the Riverwalk.
Excellent
10.0
Pros: The staff was very friendly and accommodating!
Cons: The fee for parkig at the hotel was ridiculous, $36 per night.
Excellent
9.7
Pros: Right on the RiverWalk, Hotel Contessa is luxury meets romance. My sister stay here on spring break and had a wonderful time. The staff was helpful and the city is definitely tourist friendly. Filled with history, charm, and luxury, downtown San Antonio along with the Hotel Contessa were great for our girl's getaway.
Cons: Although the city is tourist friendly, we did got lost. Also, the Hotel Contessa needs to hire more people on their housekeeping staff. During our stay, housekeeping forgot to clean our room one day. Other than that, things were great.
Excellent
8.5
Pros: The room was considerably larger than I expected, with a separate sitting area. Everything was clean, and in good condition. The regular price was fairly expensive, but I managed to get a reasonable rate through Expedia.
Excellent
10.0
Pros: THE staff was very accommodating and very nice. Everything was provided before I would ask for it. Overall, a great experience . Love the old Spanish charm that the hotel is made off. Very charming ambiance.
Cons: The session that I attended in San Antonio finished every 2230 in the evening. I did not like that the hotel restaurant is close early like around 2200. I wish the restaurant is open 24 hours. I also wish that there is a Starbucks inside the hotel for the convenience of all the hotel guest.
Excellent
10.0
Pros: Cyn from the front desk and Michael at the concierge desk were fantastic! They helped make my stay amazing!
Mediocre
2.0
Pros: Nothing such to like
Cons: I feel it’s over priced and not worth for 100$/ night poor room service and not much options for food
Excellent
10.0
Pros: Staff was AWESOME
Hotel on Riverwalk in San Antonio TX Experience the thoroughly modern Holiday Inn® San Antonio River Walk! Our hotel boasts all new guest accommodations and public areas with contemporary and inviting décor. Enjoy a short stroll to the River Walk and you’ll discover great attractions with unmatched hospitality. Business guests are welcomed to take advantage of free Wi-Fi access, an on-site Business Center and Fitness Center. Stop by Mugg’s Café for the all new gourmet “Coffee Experience” before you begin the day’s tasks. Stay alert and energetic with a selection of sandwiches, salads and sundry items available 24 hours a day. Nearby is the Henry B Gonzales Convention Center ideal for travelers in town for conferences. Vacationers delight in lively entertainment, rich history and scenic views. You’ll appreciate our riverside locale just minutes away from nearby attractions like the historic Alamo, the Rivercenter Mall and El Marcado and The Market Place. Beautiful lodging, comfortable and spacious guest rooms and a conveniently situated location make us a top choice for your next visit to San Antonio. Be sure to try our Windows on the River Restaurant & Lounge for a great dining experience. Come discover what makes this flagship Holiday Inn® the premier choice for your stay in San Antonio, Texas.
Overall 8.2 Excellent
Based on 1,547 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
8.0
Excellent
10.0
Excellent
10.0
Okay
4.8
Pros: Sleeping in the bed.
Cons: The outrageous parking fee. $62. For a 24 hour period. I didn't need the room serviced but I did put my full trash can just outside the door in the am and it was still there when we checked out at 4:30 pm. The room was fine but not worth $250 a night. I thought it would be something special for that kind of money.
Excellent
9.7
Pros: Room was spacious and view of the riverwalk was great.
Excellent
9.6
Pros: The room was very comfortable, including the bed and pillows. We asked housekeeping in the hall on our way out for more pillows and not only was the gal we spoke to obliging, but she asked if we wanted soft or firm. The pillows were waiting when we arrived back to the room. We loved that the flooring was not carpet...that gave the feeling of it being even cleaner plus it would make it more hypoallergenic or those with allergy problems. The icing on the cake was the complimentary bottle of champagne they delivered to our room for our anniversary.
Cons: Not a thing!
Okay
5.1
Pros: The staff initially was friendly and courteous but eventually that was not the case.
Cons: The staff we not able to fix the problems with the rooms. They were rude and annoyed with our multiple calls for assistance just getting into the rooms due to the door not accepting any of the 9 cards that were created for the one room. I would do a trip to a holiday Inn again, just not this location
Excellent
9.7
Pros: The location was great, not right in the busiest part of the Riverwalk, but for the price it was a pretty short walk! The pool was small but nice. The rooms seemed fresh and new-ish. The staff was friendly and helpful.
Cons: No free breakfast and the Coke I bought in the lobby cost $3, but for the price I paid for the room that wasn't a HUGE deal. The parking cost extra but that is normal for hotels on the Riverwalk.
Mediocre
2.0
Pros: Nothing. Didn't even stay there
Cons: I requested two suites, only got two regular rooms. Charged me for two suites. I cancled the rooms and never got my money back. Horrible experience
Good
7.7
Pros: The convenience to the river walk was nice. The staff is very friendly and helpful.
Cons: No shuttle from the airport to the hotel. We also reserved two rooms one with a king bed and another with two double beds however they gave the king bed away to someone else and we ended up with double beds in each.
Excellent
10.0
Pros: I liked that it was clean, and comfortable. The location was perfect, allowed us easier access to the museums and the alamo. There staff was very friendly I really enjoyed my stay
Excellent
9.7
Pros: This hotel is extremely clean! The rooms have wood like laminate which is so nice compared to gross hotel carpet!! The staff was really friendly. I loved the location on the Riverwalk. I would stay here again!
Hyatt Place San Antonio - Riverwalk is centrally located in San Antonio, a 4-minute walk from River Walk and 11 minutes by foot from Tower of the Americas. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in San Antonio? This hotel has facilities measuring 2028 square feet (188 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 8.1 Excellent
Based on 1,481 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.1
Excellent
9.4
Pros: Pool area , 24/7 menu, staff very friendly helpful
Cons: My shorts went to the laundry bin w pool towels and never resurfaced...many inquiries to the staff, no results They have 2 elevators, one out of order 4/5 days I stayed.
Excellent
8.0
Pros: Room had plenty of room. Breakfast was good and varied each day.
Cons: Bathroom a little small
Excellent
10.0
Pros: The service was very good, Thanks
Excellent
8.2
Pros: Ample parking
Cons: Small bathroom
Excellent
10.0
Pros: Staff took care of everything. In your room within 10 minutes. Just a walk away from river walk restaurants.
Excellent
10.0
Pros: Free breakfast Comfy beds Free parking 10 mins max walk to the Riverwalk
Cons: Shower doors Breakfast long lines. Customer Service during breakfast times.
Excellent
10.0
Pros: Everything from the friendly staff to the hotel room. Right as we arrived the staff welcomed us with a friendly smile. The room was spacious and clean. The bed was my favorite, right as I hit the bed I was out. Very, very comfortable! I would recommend this hotel to all my family and friends.would definitely stay again.
Cons: The bathroom was to small.
Excellent
9.4
Pros: The king bed was amazing! Right on the river
Cons: No hot tub
Located nine miles from San Antonio International Airport, Hilton Garden Inn San Antonio Downtown is situated near corporate offices such as USAA, HVHC, Frost Bank and HEB. Host a small meeting or conference at our hotel and celebrate your success with cocktails at the Garden Grille & Bar, which overlooks Houston Street. Our downtown hotel is a great home base for taking in local attractions including the historic Alamo Mission and the famous River Walk. After your day out, relax on the sun deck near the rooftop pool or work out on the latest cardio and strength machines in the 24-hour fitness center. We also provide a 24-hour business center for your convenience. Let the friendly team at the Hilton Garden Inn San Antonio Downtown hotel show you what hospitality means in Texas.
Overall 8.0 Excellent
Based on 1,177 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
The Homewood Suites by Hilton San Antonio Riverwalk Downtown Hotel is located in the heart of downtown, directly on the famed Riverwalk. This Homewood Suites features 26 different floor plans ranging from 325 sq. ft. to 800 sq. ft. This unique property is created out of the historic San Antonio Drug Company which is listed on the National Directory of Historic Places. The Homewood Suites by Hilton San Antonio Riverwalk offers one and two bedroom suites with fully equipped kitchens. All room rates includes breakfast, wireless internet and use of the fitness center and roof top pool. Hotel features 3 separate meeting spaces, business center, and a Suite Shop where you can purchase drinks, snacks and sundries. This hotel is 3 blocks from the Henry B. Gonzalez Convention Center and 5 blocks from The Alamo.
Overall 8.0 Excellent
Based on 401 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Excellent
10.0
Excellent
10.0
Pros: Location is close to everything
Good
6.0
Cons: Housekeeping had used a horrible amount of deodorizer. Staff was large dismissive of my dissatisfaction.
With a stay at Riverwalk Plaza, you'll be centrally located in San Antonio, just a 2-minute walk from River Walk and 9 minutes by foot from Market Square. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in San Antonio? This hotel has facilities measuring 4000 square feet (372 square meters), including conference space.
Overall 7.8 Good
Based on 1,957 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Good
6.0
Excellent
10.0
Excellent
8.0
Excellent
8.8
Excellent
10.0
Excellent
8.0
Excellent
8.8
Excellent
9.4
Excellent
8.8
Good
6.2
Excellent
8.5
Good
6.0
Okay
4.0
Okay
4.5
Pros: The location near the Riverwalk was great.
Cons: The hotel is renovating which I totally understand. The construction crews worked from 7am until 9pm When you are on vacation you don’t want to be woke up at 7am. We were put in a room directly across from a room that was under construction. Terrible!!! We complained to the front desk who was rude and would NOT give us another room. Now granted their were people checking in hours after us that had nicer rooms. There was was debris and trash all on the carpet in front of our room. We will be in San Antonio next weekend again but WILL NOT be staying there.
Good
7.3
Pros: Closeness to the Riverwalk
Cons: House keeping came at 9 am to try to rush us out to prep the room.
Excellent
10.0
Pros: The covered parking and location.
Cons: No convenience items were available for purchase. I needed distilled water for my CPAP breathing machine.
Excellent
8.5
Pros: Clean, spacious room with beautiful views. Great service staff. Cool fitness center. Excellent location in downtown San Antonio. Also, the channel line up was the best I've had at a hotel.
Cons: I didn't like having to pay nearly $20 for parking for Each Night.
Excellent
8.0
Pros: Close to Riverwalk.
Excellent
9.3
Pros: Close to Riverwalk. Great pool.
Cons: In-room information about room/facilities unclear.
Excellent
8.0
Pros: Very close to the Riverwalk and all its restaurants. Hard to find the actual entrance to the hotel. Room was clean.
Excellent
8.0
Pros: Clean, decor it
Cons: No complimentary breakfast?
Good
6.2
Pros: I like the bed very much, it gave me a good sleep
Cons: No drinking water in the room, not at all!
Excellent
10.0
Pros: Location
Cons: Nothing
Excellent
10.0
Pros: Near everything
Good
6.6
Pros: Sstaff was nice.
Cons: Having to pay $14.99 a day for parking in the garage.
Okay
4.6
Pros: The service was good and my reservation was canceled and my money refunded, without fees.
Cons: This hotel is not how it appears online. It is an old property that has had a minimal renovation. The rooms are old and musty. Mattresses are worn and soft. Carpet is old. We walked in the room and immediately knew we couldn't stay 5 nights. We went right back to front desk and told them it was not to our satisfaction and they refunded without question.
Excellent
8.0
Pros: the pool, the location is great
Cons: no breakfast included for the price
Excellent
9.4
Pros: the location was within walking distance to the Riverwalk locations that we wanted to visit. The hotel bartenders at night were great and served very interesting concoctions. The room was clean and comfortable, the AC was cold, there was enough parking, staff was courteous and helpful. we will stay here again.
Cons: parking per night was expensive, the bar/restaurant had limited hours in the afternoon, towels were small, wanted more drink specials
Excellent
8.5
Pros: Employees were very nice
Cons: Walls were thin. Hotel want even half full and they put us in a room next to a crying child
Good
7.4
Pros: Room was large and accommodation comfortable.close to sightseeing .Staff friendly and listened to suggestions and requests
Cons: housekeeping visited daily but never swept thoroughly in kitchen area.Bed sheets were not shaken or examined before making.Several evenings we found make-up tissues and snak napkins under the covers.There was mold or some dark substance in the tile grout of bathroom. floor was washed but that substance remained
Excellent
10.0
Cons: The only thing that was not up to par was the breakfast menu and the sevice that was offered. I believe the resturant was not open for the time posted for breakfast and coffee was the only thing availabe for a timely departure.
Okay
4.8
Pros: The location by the riverwalk
Cons: What I didn't like is the gym, the website makes it sound nice. It has a 1 treadmill and weights the treadmill didn't work. The pool is very small the beds are too hard uncomfortable. Website also says fresh bake cookies at check in no cookies and when I requested still didn't have them ready.
Okay
5.6
Pros: It wasn't as astronomically priced as most hotels that near to the Riverwalk.
Cons: The facility seemed very old in general. There was nothing exceptional about it.
Excellent
10.0
Pros: I love how close it is to the main River area and the cleanliness. Also, I liked the decor.
Cons: I didn't get the pool view as it stated what I booked the room.
Good
6.0
Pros: It has a great location in downtown San Antonio and it was very quiet and clean.
Cons: The room was a little crowded with furniture but what I really didn't like is that I was looking for a hotel with a parking lot in downtown San Antonio and although this is one it came with the surprise that I would have to pay extra for it which makes no sense, so after all it is a little expensive for what you get.
Okay
4.6
Pros: It's on the river walk
Cons: Walls are really thin you can hear everything don't eat at the restaurant they don't cook the food all the way it was still frozen the pool is only 4ft very small area and parking very tight steep
Excellent
9.4
Pros: Excellent location on a quieter section of The Riverwalk allowed quick, easy access to the fun without all the noise keeping me up all night.
Cons: My bed had obviously been slept on by multiple people! One side had an uncomfortable indentation about 2-inches deep which made sleeping in the middle of the bed impossible because I kept rolling to the low side where the mattress was lumpy and broken down. I woke with back pain each morning. However, my traveling companion did not have an uneven mattress and slept like a baby!
Okay
4.8
Cons: The bathroom looked old was dingy I felt like I was going to fall through the tub. The pictures look a lot better than the actual room. There was a strange smell in the room. I requested a river view and I would not classify that room as a river view room. I would not stay at this hotel again
Excellent
8.6
Pros: I really liked my stay at Riverwalk Plaza. Nothing seemed wrong with the hotel or out of the ordinary. Everything was close around downtown of San Antonio. The hotel was a close drive to Fiesta Texas & Schliterbaughn were most of our vacation was.
Cons: The walls are very thin. You can hear everything happening outside your room if the tv is not on.
Set in the heart of Downtown San Antonio, TX, the Best Western Premier® Historic Travelers Hotel Alamo/Riverwalk, is a newly renovated, historic building just blocks from the Alamo®, the Riverwalk, the Tower of the Americas®, La Villita, the Henry B. Gonzalez Convention Center and historic Market Square (El Mercado) from our downtown San Antonio hotel. Guests can enjoy easy access to many major businesses and military bases. In addition, popular attractions such as SeaWorld® and Six Flags® Fiesta Texas theme parks are just a short drive from our welcoming hotel in downtown San Antonio, TX. Feel at home in our comfortable guest rooms and enjoy modern amenities including in-room microwaves, refrigerators & Keurig® coffee makers. Stay connected with complimentary Wi-Fi at the large desk, watch movies on the LCD TV and sleep soundly on the clean, comfortable and fresh Best Western Premier bedding. Enjoy a complimentary full hot breakfast buffet in the morning, and in the evening there is a bistro that serves "small plate" fare, beer & wine for a menu priced fee. Our on-site exercise room and outdoor pool makes relaxing a breeze, with our available 24-hour business center helps you answer the "call of work duty". Attention: Construction work is being done nearby our hotel. There are potential road closures as Pecan St and McCullough St. are closed off. The entrance from Travis St. is open which allows access to the hotel. We apologize for the inconvenience.
Overall 7.8 Good
Based on 1,425 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Steeped in the rich traditions of San Antonio, the Gunter Hotel dates back to 1909. Listed on the National Register of Historic Places, this landmark hotel continues to be part of the city's unique heritage. The Sheraton Gunter is centrally located in the Heart of Downtown San Antonio near the river walk and the Alamo. Enjoy craft cocktails at the popular speakeasy Bar 414 and fresh, seasonal dishes at Market on Houston. Whether you're visiting for business or pleasure, we know you're going to love the Gunter Hotel experience.
Overall 7.5 Good
Based on 1,118 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
8.2
Excellent
9.4
Excellent
9.7
Good
6.5
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
8.0
Mediocre
3.6
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
8.0
Excellent
10.0
Good
6.0
Excellent
9.7
Okay
5.7
Excellent
10.0
Excellent
9.1
Excellent
9.4
Good
6.5
Excellent
8.8
Excellent
10.0
Excellent
8.0
Cons: The pool was not clean and the jacuzzi was not working. That was very disappointing. We were on a short get a way and were expecting to enjoy that.
Excellent
9.4
Pros: We really loved the room and furniture. You can tell the hotel is very old, but they keep it up to date. The king sized bed was very comfortable and so were the pillows. Our room was very clean.
Cons: There were only a few small things we didn't like. One was the air conditioner was awesome and kept the room cool, but it was very loud when it turned on. Woke me up a time or two. Also the valet is quite expensive, but that's expected down by the river walk.
Excellent
9.4
Pros: The hotel was great but when I arrived there they didn’t get my reservation from kayak and I have to wait until somebody answered after 45min somebody returned the call but I have to pay again for a new reservation if you have reservations online you need to get a 24hrs people taking care of the reservations you don’t want to wait that long and more when you have kids and you’re tired from the trip
Excellent
10.0
Pros: Beautiful glamorous Vegas like Lobby. Neat old blues lounge bar. Beautiful architecture and history. Fluffy White Bedding and Extra Pillows. Great location. 2nd Room was clean, spacious, and the AC cooled really well. Rooms on the parking garage side did not have as much Road Noise sound in the AM either.
Cons: Early Morning Road Noise in 1st Room. A/C unit in first room didn't cool as well. Coasters that drink glasses sat on in first room were yellowed and yucky looking. 1st Room shower grout in window ledge needed scrubbed. Looked like mold growth. Light stain on bedding. Needed a little more vacuuming on room perimeter by bed. Average room accommodations. Disappointed no mini fridge in room to put drinks.
Excellent
10.0
Pros: Staff are very friendly and helpful. The Hotel is very nice. Breakfast was excellent.
Excellent
10.0
Pros: everything was very clean
Excellent
10.0
Pros: Perfect accommodations close to the river walk!
Cons: Breakfast down at the Market can get pretty pricey for a family larger than 2.
Excellent
9.1
Pros: Nice dowtown location, close to the riverwalk.
Cons: Room and bathroom was very small.
Excellent
10.0
Pros: The staff was super friendly and very helpful.
Excellent
10.0
Pros: The staff at the Gunter were extremely nice! They have the most comfortable bed ever!!!!! There bar is small, quiet, and cozzy and full of history. I can't wait to stay their again!
Good
6.2
Pros: The location
Cons: Sraff
Excellent
9.4
Cons: Pool was a bit dirty
Excellent
8.2
Pros: liked the location, liked the staff parking attendant, bell hop
Cons: The air conditioner thermostat had a loud click then the fan noisily came on for about 30 seconds all day and night. the t.v. remote was not user friendly. It took about 5 minutes of running the water before there was any hot water.
Excellent
10.0
Pros: Well pleased, true professionals all around.
Excellent
9.7
Pros: The location is fantastic. Walking distance to great restaurants and bars. Beautiful hotel. Bar 414 in their lounge very cool speakeasy feel with an old movie playing. Really cool
Cons: Everything was great
Excellent
8.0
Pros: Location is excellent. The bar was romantic and the beds super comfortable. Check in went smoothly with Stephan.
Cons: We were in an ajoining suites and people with kids next door were very loud through the door. They checked out and the next night there were two couples partying very late at night. Bad nights for sleeping!!!!!
Good
6.2
Cons: $70 for overnight parking? In the same hotel you booked the rooms? That is ridiculously expensive.
Mediocre
2.0
Pros: Bed was super comfortable!
Cons: Clean water to shower and brush my teeth.
Excellent
9.3
Pros: The newly-renovated hotel is beautiful, extremely comforting, and very inviting. Service was prompt and friendly with no pretension. Bar was awesome and pool is nice. The room was gorgeous, bed really comfortable, and the bathroom was amazing.
Cons: I had to walk a block to an affiliated hotel to do laundry and pay a nominal fee. Would have been nice to have laundry available onsite for free.
Good
6.5
Cons: Parking fee.
Located in the heart of San Antonio, our hotel is Centrally located steps away from the Alamo, the Riverwalk, the Rivercenter Mall, the Convention Center, and the Alamodome. Within walking distance of our hotel you will not only find all these attractions, but also the Tower of America, Santa Rosa Hospital, El Mercado Market Square and the municipal auditorium. Brackenridge Zoo -and golf cours- is just 3 miles away, and San Antonio International Airport is 7 miles from our hotel. Also included with your stay is Free light breakfast, FREE Wireless Internet Access, FREE local calls, cable TV with HBO. Our rooms also feature a hairdryer for your convenience. The Days Inn Alamo/Riverwalk puts you right at the center of all that San Antonio has to offer. Feel free to call us direct at 210- 227-6233, or book your reservation online today. PLEASE NOTE Parking is Limited, only one vehicle per room allowed. A daily fee is required.
Overall 4.6 Okay
Based on 44 reviews
All
- All
- Families with older children
- Families with young children
- Mature couples
- Young couples
- Groups
- Solo travellers
Mediocre
2.0
Good
7.7
Okay
4.0
Pros: The only thing good about this place was the breakfast. Lots of choices to choose from. It is very close distance from the River Walk and the Alamo. That was the only to pluses of the whole stay there.
Cons: The house keeping staff was very unprofessional!!!!! I placed the please do not disturbed on the door and they came in anyway. On the second day there we walk into our room to find the lady propped up in our bed on her phone, when we walked in on her she started to laugh at us and continue to talk in Spanish and walked out. They own the parking lot and still charged you $23.00 a day to park in it and long with the room charge. You did not even get a bed spread for the bed only two sheets. We ran out of tissue and never did get any more. I asked the man in house keeping if we could get some and all he said was si si and we never got it. I went to the dollar store and bought our own. I will never stay at this place again.
Mediocre
2.0
Cons: DO NOT STAY HERE. EVER. UNDER ANY CIRCUMSTANCES! Unbelievable filth. Bugs. Mold. Mildew. Gross beyond words. Sometimes one is willing to stay a few blocks from the convention hotel simply because the price is considerably less. One expects low-end, no-frills, budget accommodations; but one also expects a clean room. One does not get a clean room at the Day's Inn Alamo in San Antonio. This room was absolutely filthy. The carpet was filthy all over the room, and it had YEARS worth of filth collected along every wall and corner. The bathroom was a mildew farm with silverfish crawling around. One of the bedspreads had toothpaste all over it. There were two wads of chewed gum on the floor and an empty chips bag just under the edge of the bed. The bathroom exhaust fan did not work. The television did not work. Don't even think about giving this place your money. Stay ANYWHERE but here. The health department should shut this place down.
Good
7.4
Excellent
10.0
Excellent
8.2
Mediocre
2.8
Mediocre
3.7
Pros: The location was great and the staff was accommodating.
Cons: I am a frequent traveler and this was about the worst hotel I've ever stayed in. We requested to switch rooms because the first restroom was covered in hair. The staff was very nice and gave us a second room, which was not only also covered in someone else's hair but wreaked of cigarettes, despite the non smoking facility. This time he came to the room, agreed and gave us a 3rd room. This one smelled like old take out but I didn't see any hair on the tub, so it appeared to be the best of the 3. We were exhausted, so I didn't notice the 2 used bars of soap and used washcloth until the next morning. Disgusting! The convenience of the location is not at all worth the lack of cleanliness. When I complained in the morning, I was told they're remodelling and they'd give us a discount. I wouldn't have stayed another night if it was free. Unacceptable.
Mediocre
3.4
Pros: Location
Cons: Bad smell, one towel for 2 people, roaches, bed was broken, got cut on my leg
Okay
4.0
Pros: The facility was filthy. The staff was not very nice. The rooms were dirty. When asked to refresh something why you were denied. Needless to say we will never stay at this hotel again it's unfortunate because we did have a good time on the Riverwalk but will choose a different Hotel. For the money we paid it was not worth it
Cons: Rims dirty, switched rooms twice comma floors filthy tub backed up ceiling coming down in bathroom tables dirty trash underneath bed the room smelled.
Okay
4.0
Pros: The coffee was good, and the staff was helpful
Cons: Every surface had been repaired, or was in need of repair at some point. The mattress was rubberized and uncomfortable. there was no Privacy option. Someone was sticking food coupons into my door every couple of hours. Road noise from the interstate was bad.
Okay
4.8
Pros: Near down town and Alamo. Close to conference center (walking distsnce).
Cons: Broken bathroom tub drain. Most of staff unfriendly. Don't expect much... You get what you pay for.
Okay
4.0
Pros: Location
Cons: Not very clean
Mediocre
3.4
Pros: No hot water in bathroom for shower, asked for extra pillow and towel- was told the housekeepers have them and none were around so I couldn't have either. No printer to print off tickets and tour info for trip.
Okay
5.4
Pros: Great location near down town and Alamo
Cons: Loud location and cheep amenities
Good
7.1
Pros: Great location from the Alamo and the river walk, comfortable and clean room. Okay breakfast for what you are paying for.
Cons: Air conditioner was VERY loud (it sounded like a motorboat engine) and the Wi-Fi was unavailable the first day I was there.
Mediocre
3.7
Pros: Location
Cons: No blankets on beds, paid parking but not enough parking spots, room service wouldn't leave me alone without signing, toilet leaned into wall, staff didn't bother helping with issues,
Mediocre
2.8
Cons: No desk or chair,no welcom info in room, blanked were dirty with stains, chair had stains and was badly worn,water at sink was only a trickle, only stayed one nite rather than 2.
Okay
4.2
Pros: The room smelled, no blankets for bed, my bed was broken and leaned to one side so kept rolling off to one side. TV didn't work. Called front desk they came and messed with breaker boxes in room. The breaker box shot out sparks amd popping noises. Then the attendant acting like nothing happened and I was imagining things. If you just need a place to fall. Down after drinking on riverwalk then sure it's adequate but don't expect much more.
Cons: A 5 minute walk from dennys
Mediocre
2.0
Pros: Nothing
Cons: Room had big bugs in it. When we informed it to front desk they said they have this problem with all rooms. Front desk didn't have any manager so they refused to cancel or refund. However, booking site for very courteous and helpful to initiate refund process from their side.
Mediocre
3.1
Pros: It was a short walk from the convention center and the Riverwalk.
Cons: The room was filthy and had not been properly cleaned since the last guest who seems to have trimmed their hair over the trash can but missed. I woke up to two full bed bugs in the bed with me. The fan in the bathroom didn't work a double the bathroom was pretty moldy.
Okay
4.2
Pros: Ok for one night. Beds and flooring were newer no carpet.
Cons: Didn’t explain that parking charge extra $17 a night. $139 total for a one star property too much even for riverwalk. Wyndham bought this so it will probably be torn down and rebuilt as other large hotels in area (La Quinta, Red Roof)
Excellent
10.0
Pros: We were able to walk the two blocks to the Alamo and the Rivers all!
Cons: Basic Motel but basic price!
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Popular in San Antonio
Accommodations in San Antonio
Airports in San Antonio
Landmarks in San Antonio
- San Antonio River Walk
- The Alamo
- Mexican Cultural Institute
- Tower of the Americas
- San Antonio station
- La Villita Historic Arts Village
- Market Square
- Bexar County Courthouse
- Ripley's Believe It or Not
- Spanish Governor's Palace
- Cathedral of San Fernando
- Rivercenter Mall
- Majestic Theatre
- Arneson River Theatre
- Hemisfair Park
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