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|"Excellent staff and excellent service!"||(in 123 reviews)|
|"Great location and nice room!"||(in 164 reviews)|
|"The smallest room in San Francisco!"||(in 40 reviews)|
|"Hotel is not clean."||(in 39 reviews)|
|"Bathroom very small and not clean."||(in 38 reviews)|
|"The carpet smell quit bad"||(in 24 reviews)|
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They have a bar and they serve dinner in the bar that has like two tables of 2 and the rest of the seating is at the bar. Although you cannot call down and place your dinner order if you want to eat in your room. You have to walk down, place your order and then carry it up to your room on a tray yourself. There was no valet parking. You hand your keys over to the same person that checks you in. The newly renovated lobby is a huge waste of space. There is NO signage except on the entry floor mat to the hotel in front of the newly renovated lobby (which you cannot see when driving by), except for the old signs on the corner of the building. I had to go around the block a few times to figure out where the entrance was. Their website still shows Kuleto's restaurant, which is one reason I selected to stay there for a convenient meal. That is now gone and has been turned into the massive lobby, which is pretty barren. Their website is misleading. I will not return for business travel. The location is great to Union Square if you have time to shop.
The location was great. Close to Powell station which made it easy to get to the hotel using BART. Union square was a block away and the turnaround for the cable car was a couple blocks away too.
At the time of our stay the hotel lobby and restaurant were under renovation.
Location, staff great.
Upon check-out, got stuck with an additional $38 surcharge never mentioned at booking or check-in, stayed here before and never charged, probably won't return now.
Spent the winter evening without heat in my room
Majority of the luxuries were fine except for several key items were a complete failure. The heating system is archaic, loud and blew cold air. Front desk came but was not able to resolve the issue and their engineer was off that evening. It was a major problem because it was in the dead of winter and slept in the room in 30°F temperature or so. We survived the evening with four layers of blankets. Secondly the toilet cover was broken. And lastly the coffee pot machine wasn't working properly.
Currently ranked as the #1 Union Square hotel in downtown San Francisco, Villa Florence is a boutique hotel that sits on the Powell Street Cable Car Line just steps from Union Square. This hotel is an urban retreat that blends European designs with local San Francisco charm. The hotel is just minutes from the Moscone Center, AT&T Park, Fisherman’s Wharf, Alcatraz, Chinatown, and many other attractions. Plus, with a cable car stop right out front, it’s easy to explore the rest of the city from this hotel. The Golden Gate Bridge and Golden Gate Park are just a short distance away.
Guests of Villa Florence can choose from 189 guest rooms that include a variety of amenities and accommodation options. The hotel offers a 24-hour business center and fitness studio for guests, as well as valet-only parking services. There is accessible parking and the hotel features a number of accessible guest rooms. Concierge services are available to ensure that guests have everything that they need. Concierge staff can also assist with local sightseeing, reservations, tickets, and tours.
This boutique hotel offers catering services, dry cleaning and laundry services, and multilingual staff. There are three private meeting spaces that can be rented for various meetings and events, as well. All of the guest rooms feature 55” flat-screen TVs, complimentary WiFi, iHome docking station alarm clocks, desks, coffee makers, a fully-stocked mini-bar, and other creature comforts. Upgraded suites are available with additional living space and deluxe amenities, as well.
based on 835 reviews
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Most Popular Landmarks
- Museum of Modern Art 0.6 km
- Grace Cathedral 0.7 km
- Cable Car Museum 0.9 km
- Asian Art Museum 1 km
- Exploratorium 1.8 km
- Lombard Street 1.9 km