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The Row Hotel

2404 Stevens Creek Boulevard, San Jose, CA 95128, United States
+1 408 293 5000

Cheapest
rate per night

7.6

Good
based on 751 reviews
The Row Hotel - San Jose, CA, United States
Thu. 4/3
-
Fri. 5/3
Compare vs. KAYAK |

Provider Nightly total
KAYAK C$ 115
Booking.com C$ 116
Priceline C$ 124
KAYAK
Booking.com
Priceline

Good to know

Value for money

7.6

Distance to city centre

4.6 km

Location rating

8.2

Nearest Airport

San Jose

Distance to airport

4.3 km

Rooms

Thu. 4/3
Fri. 5/3

Deluxe Rooms

C$ 130+

Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 130
Unknown
C$ 131
Unknown
C$ 160
Unknown
C$ 160

King Rooms

C$ 115+

Bed type
Provider
Total stay + taxes & fees
King bed
C$ 115
Unknown
C$ 116
Unknown
C$ 124
King bed
C$ 126
Unknown
C$ 153

Standard Rooms

C$ 131+

Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 131
Unknown
C$ 163

Queen Rooms

C$ 138+

Bed type
Provider
Total stay + taxes & fees
Queen bed
C$ 138
Queen bed
C$ 138

Executive Rooms

C$ 227+

Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 227

Reviews

Pros

Cons

Traveller rating

258
152
65
36
21

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Nov. 2016
    10.0

    Great staff and rooms

    All employees were very nice and helpful. We were accommodated even during a rush and early arrival. Breakfast is a nice touch, and whole place looks modern with interesting artwork, plus a nifty business lounge with printer.

  • Excellent
    Oct. 2016
    8.2

    Staff was very friendly. Very nice decor. Easy access to your room - You don't have to walk through a huge lobby. Easy to go to Falafel's Drive In and the mall.

    Bedding and bath towels were not normal hotel quality. Was not a fan of the way the comforter was easily exposed. Wasn't in a traditional duvet cover and could see the stains of the actual comforter when the sheet was pulled at certain angles.

  • Poor
    Oct. 2016
    2.0

    AWEFUL EXPERIENCE - HORRIBLE STAFF

    arrived with paid in full advance confirmation and correct booking details and was told (rudely) by front desk that they could not find it and were "full" . They did nothing to solve the problem and left me to find a new hotel last minute, exhausted, late at night in the most expensive silicon valley area in the country costing me over $500. I am a frequent business traveler and have never experienced such aweful hotel service in my life. This hotel should be ashamed of itself and should evaluation its purpose and focus going forward. I would go as far as to say people should be fired for the way they mishandled such a basic customer function like this. Will never return to this service shithole again and would not recommend it to my worst enemy.

  • Good
    Aug. 2016
    8.0

    Pillows were hard, get softer pillows

  • Excellent
    Aug. 2016
    8.5

    We had stayed here a year ago because the location was perfect for us. It was undergoing renovations at the time. They are done now and the place looks really nice. The complimentary breakfast is great.

    It seems as though the finishing touches of the renovation are not done. Our room could have used a dresser or at least some more drawer space. They should have replaced the mattresses.

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About

Overview

Located in San Jose, The Row Hotel is in the entertainment district, within a 5-minute drive of Westfield Valley Fair Shopping Mall and Rosicrucian Egyptian Museum. Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.6 Good

based on 751 reviews

8.2

Cleanliness

8.1

Comfort

7.1

Facilities

8.2

Location

Check in

3:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Business centre
Raised toilet
Wake-up service
Entire unit wheelchair accessible
Wi-Fi available in all areas
Daily housekeeping
Disabled Access
Roll-in shower
Fax/photocopying
Family rooms
Linens
Towels
Fan
Fire extinguisher
Seating area
Laundry facilities
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Free toiletries
Shampoo
Smoke alarms
Heating
Shower
Shower chair
Contactless check-in/check-out
Accessible by elevator
Physical distancing in dining areas
Adapted bath
Physical distancing rules
First-aid kit
Spa
Hot tub
Socket near the bed
Sofa
Key card access
Sofa bed
No smoking
Bar/Lounge
Spa bath
Hand sanitizer in guest accommodation and key areas
Express check-out
Body soap
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Tea/coffee maker
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
Carpeted
Air-conditioned
Toilet
Guest accommodation is disinfected between stays
Toilet paper
Toilet with grab rails
All plates, cutlery, glasses and other tableware have been sanitized
Clothes rack
Trash cans
Complimentary breakfast
Coffee machine
Guests can opt-out of accommodation cleaning service
Pets not allowed
TV
Free parking
Upper floors accessible by elevator
Conditioner
Staff follow all safety protocols as directed by local authorities
Desk
Vending machine (drinks)
Vending machine (snacks)
Private bathroom
Walk-in shower
24hr front desk
Storage available

FAQs when booking at The Row Hotel

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Does The Row Hotel have a pool?

Photos

The Row Hotel - San Jose - Building
All Photos (29)
The Row Hotel - San Jose - Building
Building (2)
The Row Hotel - San Jose - Bedroom
Bedroom (10)
The Row Hotel - San Jose - Lobby
Lobby (1)
The Row Hotel - San Jose - Restaurant
Restaurant (1)

Location

Most Popular Landmarks

  • Santana Row 1 km
  • San Jose Municipal Rose Garden 1.1 km
  • Winchester Mystery House 1.3 km
  • Rosicrucian Egyptian Museum 1.7 km
  • J. Lohr Winery 2.4 km
  • SAP Center at San Jose 3.3 km

San Jose Travel Guide

Learn about San Jose on KAYAK

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