San Juan Inns

Pros: The Gallery Inn makes a wonderful impression when you first arrive because there is so much old world charm and so much artwork and interesting items in the very cool space. The location in Old San Juan is also ecxellent.

Cons: The customer service really falls flat. It was hit and miss with the staff. A couple of the staff were kind and somewhat hospitable, but there were several who weren't. The amenities were also lacking. If you are hoping for comfortable spaces to relax and read a book, you're really going to be disappointed. The breakfast consists of dry cornflakes, doll-size cups for coffee, and sliced bread, and store-bought lemon loaf. We heard a rumor that you could request eggs, but no one on staff mentioned this to us, and the guy in the "kitchen" certainly didn't give you the feeling that he would be happy to make anything...maybe it was his lack of eye contact or his back always turned to guests. We were happy to have stayed there once, but we wouldn't stay there again.

Cons: One of the room (#10) was originally a car garage and transformed into a room... Horrible place, the toilet and shower is seperated by a partial wall that is not connected to the ceiling and a curtain 'door', not even a regular door, you literally sleeping next to your toilet. Spend the extra 10-15 bucks for a regular room. Overall this place is not worth to stay here, not even a single night.

Pros: Nothing

Cons: The staff was never there and the room was filthy. The breakfast was mediocre at best. I would not suggest this place to anyone.

Pros: Everything was lovely. Hotel was clean. The personnel was friendly and polite. This is a good hotel if you want to save money on your stay. I would stay here again.

Pros: If you are not used to under four or three stars I do not recommend.

Cons: It needs to be updated and cleaned.

Pros: Near to the bus station

Cons: Cleanliness not good

Pros: Extremely clean and cheap for the cleanliness and comfort this place provided. Staff were extremely nice! & even got access to their other hotels' pools and this one outdoor color-lit hot tube. Amazing! Really enjoyed staying here. Extremely comfortable and clean/fresh bed. Shower water was great. So much better than other airbnb locations I've rented for a much higher price. Very quiet and peaceful as well even though it is right downtown and 5 min walk away from the beach :)

Pros: The staff was very friendly and nice. The rooms were not state of the art, but they were clean. Hotel is located in a good section of Condado that is within walking distance to lots of restaurants, casinos, and the beach. I had an issue with my room that the staff quickly apologized and very quickly made up for my inconvenience. I would stay here again no questions asked.