2 stars
The Aqua Pacific Hotel
Overview
With a stay at Pacific Inn Santa Cruz, you'll be centrally located in Santa Cruz, steps from Ocean Street and 13 minutes by foot from Santa Cruz Beach Boardwalk. Featured amenities include complimentary wired Internet access, express check-in, and express check-out. Free self parking is available onsite.
Amenities at The Aqua Pacific Hotel
- Free Wi-Fi
- Internet
- Parking
- Pets allowed on request. Charges may apply.
- Laundry facilities
- Express check-out
- Disabled Access
- Air-conditioned
- Elevator
- Designated smoking area
Accessibility and suitability
- Elevator
- Pets allowed on request. Charges may apply.
- Designated smoking area
- Disabled Access
Basics
- Free Wi-Fi
- Air-conditioned
- Internet
Parking and transportation
- Parking
Laundry
- Laundry facilities
Services and conveniences
- Express check-out
Pool
- Pool
Reviews of The Aqua Pacific Hotel
5.3
Fair
488 verified ratings
Wonderful
39
Very good
26
Good
69
Okay
47
Fair
93
Mediocre
61
Poor
153
Guests say
Guests highlighted the friendly and accommodating staff as a significant positive aspect of their stay, alongside the enjoyable swimming pool and good location near downtown. However, many reviews noted severe cleanliness issues, such as mold in rooms, dirty bathrooms, and unpleasant odors, which overshadowed the overall experience.AI-generated from customer reviews
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Score by provider
5.4 out of 10
33 reviews
6.1 out of 10
11 reviews
Cons (-) Shower Valve was broken and didn’t have hot water until 10pm, bathroom door did not shut & soap holder in shower was broken and was sharp.
Pros (+) cost
Cons (-) It could of been cleaner
Pros (+) The staff was very helpful and nice! The room had the amenities we needed and was comfortable.
Cons (-) The pool and especially hot tub were not very clean.. the hotel has wear and tear but worth it for the price
Pros (+) It sucked
Cons (-) Everything
Pros (+) Nice pool and hot tub
Cons (-) Hallways and stairs dirty
Pros (+) Nothing
Cons (-) We didn't stay. It was so bad we left and got another hotel. It smelled bad and the place was falling apart. Is there any way to get a refund?
Pros (+) The staff are extremely generous and accommodating. They were NY favorite part. Also the whirlpool tubs are awesome! The hot tub was a little dirty otherwise everything would have five stars. That's a fixable and also not a key point at a hotel for me. The location is not in the best neighborhood but as soon as you are on the hotels grounds you would not be able to tell they keep it very safe. Als...
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Pros (+) It was very cheap and close to the boardwalk.
Cons (-) It smelled terrible and the location was awful as it was right next to a house and hotel unit that looked like it was for drug addicts.
Pros (+) Walking distance to the Boardwalk. Staff seemed to be nice and welcoming.
Cons (-) Overall felt like there was a lack of security. Bathrooms were run down and needed work. Rooms were noisey and could easily hear people outside the room.
Pros (+) I liked that there was a little fridge and microwave In the room
Cons (-) I didn't like how small the bedroom was. Rooms at motel 6 have even been bigger. The lights in the bathroom didn't work, and someone came to replace them, they'd work for a bit, then broken again. The switches on the wall didn't even work, you'd have to press them like 3 or 4 times with hard pressure to get it to work. When we first got to the room, there wasn't even a remote, we had to call the f...
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Location
330 Ocean St, Santa Cruz, CA 95060
What's nearby
- Cocoanut Grove0.9 km
- Santa Cruz Museum of Natural History1.1 km
- Main Beach1.1 km
- Mission Santa Cruz1.3 km
- Santa Cruz Beach Boardwalk1.4 km
- Santa Cruz Wharf1.6 km
- Santa Cruz Harbor1.8 km
- Santa Cruz Surfing Museum2.4 km
- State Lighthouse Museum2.4 km
- DeLaveaga Golf Course3.2 km
- University of Santa Cruz Arboretum3.2 km
- Pasatiempo Golf Course3.7 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at The Aqua Pacific Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at The Aqua Pacific Hotel
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See most recommended stays in Santa CruzGood to know
Value for money | 6.3 |
|---|---|
Distance to downtown | 1.2 km |
Nearest Airport | San Jose |
Distance to airport | 44.0 km |