8.0
drop off person named Miracle in Milan Malpensa was excellent...efficient, friendly, helpful. Outstanding representative of the companyReviewed 14 Oct. 2023
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10.0
I rented a car from Sixt one-way from Venice to Milan, for 5 days total. Everything went well and I had no problems with pickup in Venice, dropoff in Milan, or with the vehicle. In addition, current prices were lower on the day of pickup than when I made the reservation, and they gave me the lower price. As a result, I would not hesitate to use Sixt again in Europe (or the U.S.).Reviewed 29 Jul. 2022
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6.4
Pros:Staff was great - a little pushy on buying insurance - but typical - so no problem at all. The problem was the key drop off. Despite an email received, I spent 45 minutes trying to find where to put keys - no box anywhere near cars or rental counters. Finally tried to hide them on rental deskReviewed 11 Sep. 2019
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9.6
Reliable alwaysPros:Newer car- clean with good space. Efficient at counter when picking up and dropping off. Zero issues as alwaysReviewed 31 Jul. 2018
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2.0
Cons:We booked a car to be returned to Piazzale Roma in Venice Italy. With printed confirmation from them. However, nobody informed us that there is actually NO SIXT office at all at that location!! It was a Saturday, nobody picked up the phone when we called multiple times trying to figure out where to go. We were given an exact address that did not exist! After 3 hours of going back and forth in the area in torching heat and with 2 young children, one police officer on the road suggested we return the car at the airport. We did. The airport is far from there. We had to take the cab back to Piazzale Roma. We tried to complain at the airport counter, but nobody cared" I am just working here, I am not in charge". I said, please give me a receipt that I actually returned the car. They did not want to; they said it will come in my e-mail in a few days !!??!! It did come in the mail a few days later, but really, I had no proof that that I actually returned the car ok and in time!Reviewed 17 Jul. 2018
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9.6
Everything was smoothPros:In and out in under 15 minutesCons:The car had Bluetooth for phone calls, but not musicReviewed 9 Jul. 2018
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10.0
Pros:Fast service. Car model Fiat 500 was as expected from my reservation choice as well as being practically brand new. A bit smaller car than the Ford Focus I saw on the website but on the other hand very economical for gas consumption. Would consider renting from Sixt via Kayak again.Reviewed 3 Jul. 2018
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10.0
Pros:Speedy and easy transaction upon pick-up.Reviewed 25 Jul. 2016
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