Recent reviews
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6.0
Pros: Staff were helpful and area was clean
Cons: Lots of hidden costs. Minimum insurance purchase amounts and red tape. Payment online is solely for the car rental not for any insurance etc. Staff were great though it’s not their fault.
review from
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6.0
Pros: Drop off was great and they transferred me back to my hotel.
Cons: Pickup was a mess — I was 60 mins late to pick up my car and they had already given it away. After Expressing my displeasure they finally offered a large tourist van as a replacement and promised to replace it was a small SUV later that day. They never replaced it — even after much follow up — which directly affected the quality of our experience and travel.
review from
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2.0
Cons: when we arrived car was not available. Wanted us to wait 2 hours for delivery. Next they announced additional 28 dollars a day for "mandatory" additional insurance. Went nearby got same car cheaper from Alamo/National no "mandatory" insurance. Never again with Economy.
review from
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6.0
Pros: El traslado de vuelta fue genial y me trasladaron de vuelta a mi hotel.
Cons: El servicio de recogida fue un lío, tardé 60 minutos en recoger mi coche y ya lo habían entregado. Después De Expresar mi disgusto, finalmente ofrecieron una gran furgoneta turística como un reemplazo y prometieron reemplazarla era un pequeño SUV más tarde ese día. Nunca la reemplazaron, incluso después de mucho seguimiento, lo que afectó directamente a la calidad de nuestra experiencia y viajes.
review from
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2.0
Cons: Cuando llegamos, el coche no estaba disponible. Queríamos que esperáramos 2 horas para la entrega. Luego anunciaron 28 dólares adicionales por día para un seguro adicional "obligatorio". Fuimos cerca y nos dieron el mismo coche más barato de Alamo/National, sin seguro "obligatorio". Nunca más con Economy.
review from
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6.0
Pros: Staff were helpful and area was clean
Cons: Lots of hidden costs. Minimum insurance purchase amounts and red tape. Payment online is solely for the car rental not for any insurance etc. Staff were great though it’s not their fault.
review from
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6.0
Pros: Drop off was great and they transferred me back to my hotel.
Cons: Pickup was a mess — I was 60 mins late to pick up my car and they had already given it away. After Expressing my displeasure they finally offered a large tourist van as a replacement and promised to replace it was a small SUV later that day. They never replaced it — even after much follow up — which directly affected the quality of our experience and travel.
review from
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2.0
Cons: when we arrived car was not available. Wanted us to wait 2 hours for delivery. Next they announced additional 28 dollars a day for "mandatory" additional insurance. Went nearby got same car cheaper from Alamo/National no "mandatory" insurance. Never again with Economy.
review from
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6.0
Pros: El traslado de vuelta fue genial y me trasladaron de vuelta a mi hotel.
Cons: El servicio de recogida fue un lío, tardé 60 minutos en recoger mi coche y ya lo habían entregado. Después De Expresar mi disgusto, finalmente ofrecieron una gran furgoneta turística como un reemplazo y prometieron reemplazarla era un pequeño SUV más tarde ese día. Nunca la reemplazaron, incluso después de mucho seguimiento, lo que afectó directamente a la calidad de nuestra experiencia y viajes.
review from
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2.0
Cons: Cuando llegamos, el coche no estaba disponible. Queríamos que esperáramos 2 horas para la entrega. Luego anunciaron 28 dólares adicionales por día para un seguro adicional "obligatorio". Fuimos cerca y nos dieron el mismo coche más barato de Alamo/National, sin seguro "obligatorio". Nunca más con Economy.
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