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2.0
Cons:Had to cancel trip. They provided 0 refund even though it was canceled weeks ago. Should have read the fine print.Reviewed 22 Sep. 2020
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8.4
Pros:Alison was professional and helpful. I wish her computers were running faster! The software was taking a while to load yet she wasn’t getting frustrated. She was quick on her feet and started to boot up another computer. Easy drop off, overall smooth process. Thanks!Cons:The inside of the vehicle could have been sprayed out/ cleaned a little better. There was caked on dirt in the trunk area and dog hair in the back seat. Overall staff was great and accommodating.Reviewed 13 Sep. 2020
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2.0
Cons:I’ll never use a discount car rental again. I saved $5, but my trip was canceled due to Covid-19 travel restrictions. Since I saved $5 on the discounted price, I was not refundable and they would not allow me to change the rental to a future date. Horrible customer service. Stay away!Reviewed 15 Jul. 2020
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10.0
Pros:Easy pick up and drop off.Reviewed 1 Jul. 2020
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2.0
Pros:noCons:I tried too cancel well in advance, and kept trying all the way up to departure date, due to Kovid 14-day quarantine in Idaho. They refused (both Thrifty and their booking broker. Never again.Reviewed 20 Jun. 2020
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10.0
Pros:The woman at the counter was very helpful and gave me clear, friendly instructions.Cons:Nothing, the experience was as perfect as a car rental has ever been for me.Reviewed 18 May 2020
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10.0
Pros:YesReviewed 23 Mar. 2020
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10.0
Pros:Staff was wonderful and drop off was quick and painless.Reviewed 13 Feb. 2020
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8.8
Cons:Interior/dashboard stylingReviewed 24 Jan. 2020
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9.6
Pros:The process from pickup to return was fast, smooth, and easy. Good Job!Reviewed 8 Jan. 2020
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10.0
Pros:the young lady who helped us was super nice and very helpful and caring to our needs. Customer service was on point!!Cons:your employee training at this facility is fantastic.Reviewed 6 Jan. 2020
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7.6
Pros:Great car, spacious. Staff very helpful!Cons:The outside of the car had bird poop on the windowReviewed 5 Jan. 2020
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