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10.0
Friendly and quick check in and outReviewed 30 May 2023
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2.0
The company would not allow for a return in my home state. And I couldn’t cancel without receiving an error message.Reviewed 30 May 2023
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2.0
2 hour wait and not enough people working the counter. Ended up going to a different rental agency.Reviewed 30 May 2023
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10.0
The office in La Rochelle was closed for the Monday holiday. We waited outside for 1/2 hour and almost went down r the street to find a open rental business. Emelyne with a Hertz shirt came by, we told her and was so kind to open the office and find and rent us a car. Car was dirty, she apologized but we were relieved to get a car so we could get to Paris and our airplane in enough time. She was WONDERFUL to us and handled the emergency!Reviewed 30 May 2023
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2.0
Got scam at counter. Worker ask me to have full insurance and fuel option. I thought i has it already and my bill went up at lastReviewed 30 May 2023
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10.0
It was a brand new car , so clean and great family car .Reviewed 29 May 2023
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2.0
There was no car when I showed up.Reviewed 29 May 2023
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2.0
There was just no car available. Was supposed to pick it up at 11:0 and at 12:30 they said they had no idea when a car would be made available….. had to cancel and modify my weekend program.Reviewed 29 May 2023
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2.0
Got to thrifty to pick up the car I RESERVED and was turned away because they sold ALL the cars they had available. Absolutely atrocious and if we had prepaid we were still out of luck and had to spend even more money. Absolutely unacceptableReviewed 29 May 2023
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10.0
Everything went very smoothly. We got a brand new car and it was great. Pickup and dropoff were easy and fast.Reviewed 29 May 2023
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10.0
Great!Reviewed 29 May 2023
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2.0
Several dozen people were told that they ran out of cars and that we would have to either wait 2 plus hours for returns or go to another rental agency. This is complete failure on management to plan, especially for an airport location. I ended up paying DOUBLE for my rental because of their incompetencies.Reviewed 29 May 2023
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