Guest reviews
Overall rating
7.3
Good
Based on 41 reviews
Cleanliness
7.5
Comfort
7.7
Pick-up/Drop-off
7.1
Value for money
7.1
Pros
"Helpful and very friendly staff!"
(in 1446 reviews)
"Helpful staff, quick and easy"
(in 207 reviews)
"Clean car and good value."
(in 241 reviews)
Cons
"Their customer service is horrible."
(in 194 reviews)
"Car smelled like smoke."
(in 302 reviews)
"They didn’t have any cars available."
(in 174 reviews)
Recent reviews
Traveler rating
13
3
5
4
3
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
friendly staff
great car
easy drop
car available
quick and easy
compact car
car smelled
great price
great experience
great value
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9.6
Pros: Easy. Nice airport shuttle. Friendly. Great car
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9.2
Pros: Yes.
Cons: Pickup and drop-off at airport.
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3.6
Pros: Manager was very rude and not flexible AT ALL
Cons: Customer service was hello helpful but manager would not follow the direction from customer service representative
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4.8
Cons: Interior had not been cleaned. Better midSUVs available for not much more
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9.6
Pros: The staff was very nice, efficient and helpful.
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4.8
Cons: The courtesy of the desk staff was not welcoming. Also had a flat tire & when I called the office to find out what I should do in order to get another car I was told with an attitude that they don’t have the staff to assist me & that I have to get the tire changed & return the car with a full tank
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5.6
Pros: Cra
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6.8
Good car but disappointed in value
Pros: Vehicle was as expected. No complaints about it.
Cons: Our friends on the same vacation also rented and were "upgraded" at the counter to the same vehicle we had, had it an extra 24 hours, and paid $100 less than we did. We should have been given the same price for the exact same vehicle.
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10.0
Pros: Really efficient, friendly, no hidden fees or pressure to buy extra coverage.
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10.0
Pros: The car was nicer than I expected. Pick up and drop off we’re very fast.
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3.6
Cons: Painful
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10.0
J hole
Pros: Value and friendly staff professional and courteous Wonderful
Cons: Nothing it was perfect
review from
Where can I find Thrifty car rentals in Jackson?
Top tips for renting a car from Thrifty in Jackson
- Compact rental cars from Thrifty in Jackson are around 58% cheaper than other car types, on average