Book Thrifty car rentals in Jackson

Reviews for Thrifty in Jackson

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car was cleangreat price

get the carpick up and drop

car availablecustomer service

friendly staffcar was dirty

per daynever rent

9.2

Pros:Yes.Cons:Pickup and drop-off at airport.Reviewed 9 Aug. 2020

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9.6

Pros:Process was quick and easyCons:The premises could use a little spiffinessReviewed 16 Aug. 2020

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9.6

Pros:Easy. Nice airport shuttle. Friendly. Great carReviewed 12 Aug. 2020

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3.6

Pros:Manager was very rude and not flexible AT ALLCons:Customer service was hello helpful but manager would not follow the direction from customer service representativeReviewed 8 Aug. 2020

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4.4

Pros:Drop off was easyCons:The price online was $39 a day and I paid $22 for insurance. When I got there they had me pay $98 more dollars on top of those fees I already paid because I’m under 24 so there was a $25 fee and the rest of the $98 was for extra insurance apparently, so for being under 25 they make you pay almost $100 extra just for insurance, my total rental price for one day was $160 which was at least $40 more than what several other car rental places quoted me for with also being under 25. Maybe a good option for those 25 & above, but if not, rent from somewhere else! I would have rented from somewhere else if I could have, but it was 5am when I picked up and didn’t feel like trying to find a ride to another car rental place and I just wanted to get started with my day.Reviewed 9 Oct. 2020

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4.8

Everything fine until returnPros:Opens late, shuttle pick up and drop off to airport and backCons:After the drop off and while seated at airport, get a call about a tow hook on the car. She states it wasn't there before but i tell her i drove the car every day with no mechanical issues or anything that would require a tow. Since im at the airport im upset that i can't see what she's taking about and I was told that they would take it to the auto shop and decide if there was damage to the car?! Im telling her i drove it everyday with no issue. I live in PA and don't feel like having to stick around another day to settle this issue and i most certainly will not allow to be charged for something i didn't do. I'm upset because how am i supposed to check for marks and dings before i take the rental AND now i have to check under the car too?! Its ridiculous. This better not be their way of scamming people.Reviewed 9 Jun. 2017

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6.8

Good car but disappointed in valuePros:Vehicle was as expected. No complaints about it.Cons:Our friends on the same vacation also rented and were "upgraded" at the counter to the same vehicle we had, had it an extra 24 hours, and paid $100 less than we did. We should have been given the same price for the exact same vehicle.Reviewed 15 Aug. 2018

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2.0

Pros:NothingCons:I rented a car 10 days in advance on Memorial day weekend. On Saturday morning I went to the rental car service in downtown Jackson, Wyoming. After waiting in line for 25 minutes I finally get my turn and find out I cannot rent a car with my valid temporary license. Also I needed to go to Salt Lake city to pick up a friend. I had asked for unlimited mileage, but now I find out I only get 200 miles per day and anything over will be 29 cents per mile. That was it for me with thrifty.Reviewed 6 Jun. 2016

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3.2

The worst customer service I have ever experiencedPros:Car was cleanCons:Thrifty/dollar Jackson hole provided the most unaccomodating customer service I have ever experienced. Despite a massive power outage which altered our trip plans and forced us to leave Jackson thrifty employees were unwilling to help us add drivers or work out a situation where we could drop off our car at another location in order to salvage our vacation. I could not recommend a rental service less and will never be using thrifty again. As the saying goes you get what you pay for.Reviewed 12 Feb. 2017

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3.6

Pros:The car was almost new, so that was nice. Although it was dirty.Cons:They (the Jackson, WY in-town location) did not honor the reservation and said they did not have a car for us. They "transferred" the rental to another company (Hertz), which is located at the airport far outside of town. We had to go pick up the car at the airport. Although Thrifty assured us that the cost would be the same, it was actually over $23 more than our original reservation. We tried to argue, but they would not make any adjustments, and we needed the car and were on a schedule, so we were forced to accept this mistreatment. Furthermore, the Hertz counter was going to charge us for a spouse to also drive the car. Outrageous! Only a call by me to corporate HQ to get my Hertz#1Gold member # saved us from further charges.. (I did not have my # with me on vacation, because I was not planning to rent from Hertz, and they would not take my word for it. They could not call HQ to confirm my membership for me.) This was a totally unsatisfactory experience overall. I would not rent from either company in Jackson again.Reviewed 25 Jul. 2016

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10.0

Would highly recommendPros:Courteous Service, new car, priceCons:NothingReviewed 21 Jun. 2017

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2.0

Cons:I reserved a Nissan Rogue but they played bait and switch when we arrived and tried to stick us with a smaller car. Ended up having to pay extra to get a car where my head didn’t rub the headliner. Woman at the fest was condescending and rude.Reviewed 30 May 2021

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More

• 9.6 /10Enterprise Car Rentals at Jackson
• 6.2 /10Avis Car Rentals at Jackson
• 6.9 /10Dollar Car Rentals at Jackson
• 8.4 /10Hertz Car Rentals at Jackson
• 7.9 /10Alamo Car Rentals at Jackson

• Has the Thrifty rental car policy in Jackson changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Thrifty will continually update its policies accordingly. Please contact Thrifty directly for the latest information. You can find up-to-date information on the coronavirus response of Thrifty here: Coronavirus (COVID-19) update from Thrifty

• What is the most popular rental car from Thrifty in Jackson?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Thrifty in Jackson.

• How many car rental locations does Thrifty have in Jackson?

  Thrifty has 1 rental location in Jackson. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: Jackson Hole airport (JAC)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Jackson Hole airport (JAC)?

  Yes