Pros
" and clean"(in 2376 reviews)
"The "(in 959 reviews)
", easy pick up."(in 959 reviews)
Cons
"Thrifty's was terrible."(in 203 reviews)
" inside."(in 69 reviews)
" is horrible."(in 203 reviews)
Reviews
Overall RatingBased on 27369 reviews
Cleanliness
Comfort
Overall
Pick-up/Drop-off
Value for money
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Find reviews that mention:
2.0
I booked through Kayak for a substantially lower price than any other rental company (I usually go directly through Enterprise.) When I get there they have a price that is almost $200 more! I had to show my conformation email and a manager had to get involved! Then they charge you a $500 hold if you use your debit/bank card or $200 if it's a reg credit card on top of the rental amount. I have never had Enterprise do that! We got in a bit earlier than expected and they also want to charge $150 per extra hour of use. Over all it waa a pretty frustrating experience and hard lesson learned. I will never rent through Thrifty again!Reviewed 11 Aug. 2022
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6.0
It seems that booking a vehicle does not necessarily guarantee availability when picking it up. That can leave someone in a very tough spot.Reviewed 11 Aug. 2022
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8.0
Cost of sat nav was hideousReviewed 11 Aug. 2022
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4.0
I paid all fees before picking up but the rental charged me an extra 44$ for different types of fees. The person pushed me to get the insurance trying to scare me saying that I would get a fine if the police checks despite my insurance with AmexReviewed 10 Aug. 2022
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10.0
all details of the rental were clearly explained and overall excellent service. I would recommend this company to my friends.Reviewed 10 Aug. 2022
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10.0
Quick and easy process. If you take the car full of gas to start do not fill to return. Was unclear. Ended up filling and didn’t need to. Cost is more $$Reviewed 9 Aug. 2022
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2.0
Reservation was declined due to no cars availableReviewed 9 Aug. 2022
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10.0
Very good and warm people, claire recommendations an advices. Congrats for that.Reviewed 9 Aug. 2022
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10.0
Easy pick up and drop off. Really liked the fact I was able to pick any SUV I wanted. I also loved the fact that attendants we're in front of the building helping people and answering questions.Reviewed 9 Aug. 2022
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2.0
Had to wait over an hour in line to pick up the car at O’Hare and the customer service was so slow. I would not recommend.Reviewed 9 Aug. 2022
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4.0
Not based in airport as advertised. It’s off sight.Reviewed 9 Aug. 2022
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10.0
Everything was good, from pickup to drop-offReviewed 8 Aug. 2022
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