Conrad Tulum Riviera Maya

5 stars
8.3
Very good
based on 100 reviews
100 reviews
Carretera Cancun Tulum 307, 77774 Tulum, Quintana Roo, Mexico
Carretera Cancun Tulum 307, Tulum, Quintana Roo
+52 984 195 1050
Fri 24/7
-
Sat 25/7
2 guests, 1 room
Deals from
C$ 357
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, bed type unknown
C$ 357
Double room, 1 king bed
C$ 445
King room, 1 king bed
C$ 454
31 more Conrad Tulum Riviera Maya deals
31 more Conrad Tulum Riviera Maya deals
Bar
Pool
Restaurant
Patio
Spa
Outdoors view
Lobby
Hallway
Restaurant
Bar
Pool
Pool
Pool
Other
Pool
Living room
Lounge
Restaurant
Spa
Outdoors view
Restaurant
Lobby
Spa
Lobby
Bathroom
Restaurant
Bathroom
Buffet
Beach
Restaurant
Bedroom
Conference room
Business centre
Other
Conference room
Dining room
Other
Other
Restaurant
Other
Pool
Lounge
Restaurant
Lounge
Restaurant
Restaurant
Living room
Hallway
Gym
Business centre
Spa
Conference room
Living room
Pool
Bedroom
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Experience the magic of Tulum with views of the ocean from every room and suite, approximately an hour drive from Tulum International Airport, and a two hour from Cancun International Airport. Uncover your sense of wonder in our resort with five pools, 11 restaurants, and magnificent views. Our personalized concierge can help you unwind or fill your day with beach activities, spa treatments, and excursions to nearby attractions. Tulum is a Magical Town with an eco-chic atmosphere that provides a spiritual and relaxing sensation. Tulum city center, underwater caves, amusement parks, and more are all within 30 minutes. The ultimate place for an unplugged beach vacation, explore historic ruins and the Sian Kaan Biosphere Reserve, as well as shops and restaurants. Enjoy beautiful white-sand beaches, lagoons, cenotes, and caverns that show the beauty of nature in all its splendor.
8.3
Very good
100 reviews

Latest deals for Conrad Tulum Riviera Maya

Fri 24/7
-
Sat 25/7
Standard Room, bed type unknown
No inclusions
King room, 1 king bed
No inclusions
Queen room, 2 queen beds
No inclusions
Double room, 1 king bed
No inclusions
King room, 1 king bed
No inclusions
Queen room, 2 queen beds
No inclusions
Standard Room, bed type unknown
No inclusions
King room, bed type unknown
No inclusions
Double room, 1 king bed
No inclusions
King room, 1 king bed
No inclusions
King room, bed type unknown
No inclusions
Double room, 1 twin bed
No inclusions
King room, 1 king bed
No inclusions
Queen room, 2 queen beds
No inclusions
Double room, 1 king bed
No inclusions
King room, bed type unknown
No inclusions
Queen room, 2 queen beds
No inclusions
King room, bed type unknown
No inclusions
Queen room, 2 queen beds
No inclusions
Queen room, 2 queen beds
No inclusions
King room, 1 king bed
No inclusions
Queen room, 2 queen beds
No inclusions
King room, 1 king bed
No inclusions
Standard Room, 2 queen beds
No inclusions
King room, 1 king bed
No inclusions
Queen room, 2 queen beds
No inclusions
Queen room, 2 queen beds
No inclusions
Queen room, 2 queen beds
No inclusions
King room, 1 king bed
No inclusions
King room, 1 king bed
No inclusions
*Total includes estimated local taxes & fees payable on check out.

Amenities at Conrad Tulum Riviera Maya

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Beachfront
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

Services and conveniences

  • ATM on-site
  • Business centre
  • Car rental
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Foot massage
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle rental
  • Board games/puzzles
  • Game room
  • Cycling
  • Diving
  • Snorkeling
  • Evening entertainment
  • Pool table
  • Water sport facilities (on site)
  • Shopping

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Conditioner

General

  • Family rooms
  • Garden view
  • Interconnected room(s) available
  • Privacy curtain
  • Storage available
  • Beachfront
  • Sea view
  • Seating area
  • Slippers
  • Telephone

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Microwave
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Massage
  • Pool bar
  • Sauna

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Toilet
  • Toilet paper

Outdoor

  • Outdoor fireplace
  • Private beach
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Family friendly

  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' club
  • Babysitting/child services (surcharge)
  • Playground

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • Shared lounge/TV area
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Valet parking

Accessibility and suitability

  • No smoking
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Elevator

Health and safety

  • Daily housekeeping
  • 24-hour security
  • First-aid kit

Bedroom

  • Socket near the bed
  • Alarm clock

Fitness

  • Fitness classes
  • Fitness centre

Workspace

  • Laptop safe

Reviews of Conrad Tulum Riviera Maya

8.3
Very good
100 verified ratings
Wonderful
69
Very good
16
Good
0
Okay
2
Fair
1
Mediocre
6
Poor
6

Summary of reviews

Guests say
Guests praised the beautiful property, spacious rooms, and the breakfast buffet. However, many were disappointed with the service, citing issues such as unfriendly or unhelpful staff, slow room service, and problems at check-in. Value for price was a common concern, with guests feeling that the hotel was overpriced and that the quality did not match the cost, especially regarding food and extra charges. Cleanliness was generally acceptable but not outstanding, with some complaints about room and facility upkeep. The location was seen as somewhat isolated, and the beach experience was mixed due to seaweed and maintenance issues.
AI-generated from customer reviews
Breakfast7.5 out of 10
Cleanliness4 out of 10
Location4 out of 10
Service1.5 out of 10
Value for Price1 out of 10
Sort by:Most recent

Filters

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Score by provider

Location

Carretera Cancun Tulum 307, 77774 Tulum, Quintana Roo

What's nearby

  • Xel-Ha Water Park4.9 km
  • Dos Ojos Cenote6.7 km
  • LabnaHa Ecopark Adventures9.8 km
  • Casa Cenote11.7 km
  • Tulum Monkey Sanctuary17.8 km
  • Cenote Santa Cruz Tulum18.1 km
  • Gran Cenote18.1 km
  • Sistema Sac Actun18.1 km
  • Cenote Zacil-Ha18.3 km
  • Tulum Mayan Ruins18.6 km
  • Tulum National Park18.7 km
  • Playa Paraiso19.7 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 011-025-002793/2026

Essential information about Conrad Tulum Riviera Maya

Low season

High season

Average price (weeknight)

Average price (weekend night)

June
December
C$ 717
C$ 575
Cheapest month to stay with an average 41% drop in price.
Most expensive month to stay with an average 99% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Conrad Tulum Riviera Maya

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Conrad Tulum Riviera Maya

  • If you’re after a cheap room at Conrad Tulum Riviera Maya, then you should consider staying during the low season. The cheapest deals can generally be found in June and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Conrad Tulum Riviera Maya, plan to stay on a Tuesday or Friday. The most expensive day is usually Wednesday.
  • The cheapest price a room at Conrad Tulum Riviera Maya was booked for on KAYAK in the last 2 weeks was C$ 749, while the most expensive was C$ 749.
  • How long should you stay at Conrad Tulum Riviera Maya? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Conrad Tulum Riviera Maya

  • Where is Conrad Tulum Riviera Maya located?

    Conrad Tulum Riviera Maya is located at Carretera Cancun Tulum 307, 21.3 km from the centre of Tulum. Xel-Ha Water Park is the closest landmark to Conrad Tulum Riviera Maya.

  • When is check-in time and check-out time at Conrad Tulum Riviera Maya?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Conrad Tulum Riviera Maya.

  • Does Conrad Tulum Riviera Maya offer free Wi-Fi?

    Yes, Conrad Tulum Riviera Maya offers free Wi-Fi.

  • Does Conrad Tulum Riviera Maya offer free parking?

    Yes, Conrad Tulum Riviera Maya offers free parking.

  • How far is Conrad Tulum Riviera Maya from the airport?

    Conrad Tulum Riviera Maya is 39.8 km from Tulum Intl. Conrad Tulum Riviera Maya is 45.7 km from Cozumel Intl.

  • Does Conrad Tulum Riviera Maya have a pool?

    Yes, Conrad Tulum Riviera Maya has a pool on-site.

  • How does KAYAK find such great Conrad Tulum Riviera Maya hotel deals?

    KAYAK scours the web for all room deals available at Conrad Tulum Riviera Maya in Tulum and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Conrad Tulum Riviera Maya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Conrad Tulum Riviera Maya.

Nearby hotels and places to stay

Closest

See more nearby stays
5-star hotel
53% cheaperBahia Principe Grand Coba7.5 Good (834 reviews)0.53 kmPrivate beach, snorkelling, Outdoor poolC$ 230+
5-star hotel
29% cheaper
Bahia Principe Escape Tequila
3 Mediocre (1 review)0.56 kmPrivate beach, snorkelling, Outdoor poolC$ 351+
5-star hotel
42% cheaperBahia Principe Grand Tulum8.5 Excellent (1,303 reviews)1.33 kmPrivate beach, snorkelling, Outdoor poolC$ 286+
4-star hotel
79% cheaper
Anah Tulum
6.4 Good (163 reviews)1.81 kmPrivate beach, snorkelling, Outdoor poolC$ 101+

Cheapest

See cheapest stays in Tulum
4-star hotel
79% cheaper
Anah Tulum
6.4 Good (163 reviews)1.81 kmPrivate beach, snorkelling, Outdoor poolC$ 101+
5-star hotel
53% cheaperBahia Principe Grand Coba7.5 Good (834 reviews)0.53 kmPrivate beach, snorkelling, Outdoor poolC$ 230+
5-star hotel
42% cheaperBahia Principe Grand Tulum8.5 Excellent (1,303 reviews)1.33 kmPrivate beach, snorkelling, Outdoor poolC$ 286+
5-star hotel
29% cheaper
Bahia Principe Escape Tequila
3 Mediocre (1 review)0.56 kmPrivate beach, snorkelling, Outdoor poolC$ 351+

Most recommended

See most recommended stays in Tulum
5-star hotel
42% cheaperBahia Principe Grand Tulum8.5 Excellent (1,303 reviews)1.33 kmPrivate beach, snorkelling, Outdoor poolC$ 286+
5-star hotel
53% cheaperBahia Principe Grand Coba7.5 Good (834 reviews)0.53 kmPrivate beach, snorkelling, Outdoor poolC$ 230+
4-star hotel
79% cheaper
Anah Tulum
6.4 Good (163 reviews)1.81 kmPrivate beach, snorkelling, Outdoor poolC$ 101+
5-star hotel
29% cheaper
Bahia Principe Escape Tequila
3 Mediocre (1 review)0.56 kmPrivate beach, snorkelling, Outdoor poolC$ 351+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

7.5
21.3 km
Tulum Intl
39.8 km

Everything you need to know for your stay in Tulum