Rent a Jaguar in Tulum

Driver's age: 26-65

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Useful Info
Useful Info

Companies that offer Jaguar car rentals in Tulum

 
All ratings and reviews are collected from KAYAK users with a verified car rental booking. Learn how KAYAK collects reviews.

Hertz

Cleanliness

3.7

Comfort

3.7

Pick-up/Drop-off

2.9

Value for money

3.2

3 locations in Tulum

Show locations

Locations in Tulum

Calle Neptuno Mza-4 L-1

+52 800 709 5000

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
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Carretera Fed. Tulum & Coba

+52 984 871 2737

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
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Tulum Ap, Ejido Chunyaxche

+52 800 709 5000

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

10.0 Wonderful

Christopher, Mar 2025

Intermediate SUV

KAYAK
At the return in Cancun they tried charging for some scratches you could not even see And blamed us and wanted to charge more Very rude person

4.0 Mediocre

Alla, Mar 2025

Compact

KAYAK
I filed a complaint as we had to wait 3 hours at the airport to get the car between filling in the paper work and getting the car.

2.0 Poor

Anonymous, Mar 2025

Passenger Van

KAYAK
What overcharge double the price .. they told me the laws in Mexico don't apply when I told them I was going to call hertz and complain

2.0 Poor

Howard, Feb 2025

Premium

KAYAK
Stay away from HERTZ in Tulum. They had my reservation. They asked if I wanted their insurance, I declined and said my credit card would cover. They said that they didn't have that agreement with credit card card companies and told me I'd need a $2,000 deposit. So I had to take a taxi for $120.

2.0 Poor

Michal, Feb 2025

Premium

KAYAK
It tool over 2 hours to pick up the car after the check in . We had a baby with us so after long travel this is unacceptable. The reason we were given for the wait so that they need to clean the car after they were dropped off. The car we received was not cleaned. Other customers experienced even longer wait times…

6.0 Okay

Mike, Feb 2025

Passenger Van

KAYAK
Check in process took forever. Car wasn’t ready had to wait for almost an hour outside at the pickup spot. Car was dirty on arrival. Also at the drop off it took awhile and then not enough room in the shuttle so had to wait again for next shuttle to come. Overall it was ok

1 out of 8

Dollar

4.6

Cleanliness

6.4

Comfort

5.3

Pick-up/Drop-off

5.7

Value for money

5.3

2 locations in Tulum

Show locations

Locations in Tulum

Calle Neptuno Mza 4 Lt 1

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
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Tulum Ap, Ejido Chunyaxche

+52 800 365 1111

Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday07:00 - 19:00
Sunday07:00 - 19:00
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Reviews

8.0 Very good

Anonymous, Mar 2025

Full-size SUV

KAYAK
Paperwork takes too long as well as getting the actual car. Drop off paper work was a bit better

2.0 Poor

Anonymous, Feb 2025

Full-size SUV

KAYAK
Waited 45 minutes in line to sign paperwork for the rental inside the terminal. Was told no cars available for 30-45 minutes. Waited 2.5 more hours outside before leaving without a vehicle. Worst "rental" experience ever

8.0 Very good

Anonymous, Jan 2025

Full-size SUV

KAYAK
The insurance part of the process wasn't clear and I needed to do more detailed research ton understand the mexican accident coverage. Once at the counter I was offered a 60$ a day insurance coverage, I needed to be very informed in order to get the cheaper option, which was still expensive, 40$ a day for insurance. The drop off was a bit complicated as no company representative was present on the drop off lot, which was situated on a different, more secluded part of the airport. We drove to the arrival lot and an employee was able to assist us.

2.0 Poor

Anonymous, Dec 2024

Standard SUV

KAYAK
First they don't accept insurance on my viza ,the price of insurance is 3 times more then original price ,I was disappointed about your website, others they have better relacion with car rental and better service ,I will strongly recommend people on my community to don't use your website 👎🤢🤮

4.0 Mediocre

Anonymous, Nov 2024

Full-size SUV

KAYAK
The service staff was just not nice. Just very belligerent and threatening to charge all these extras if we caused any damage etc

2.0 Poor

Anonymous, Aug 2024

Minivan

KAYAK
There is no Dollar agency in Tulum. It is Hertz. Took us one hour visiting car rental agencies to find out Dollar is part of Hertz. When we got there our reservation was not in their system. Told us to call Kayak. We had to call a Hertz high level manager to help us and after 3 hours got a noisy, dirty mini van in another agency. Lucky for us we knew someone at Hertz. Terrible service from Kayak and Dollar

1 out of 2

Thrifty

Cleanliness

5.0

Comfort

4.3

Pick-up/Drop-off

2.6

Value for money

3.3

2 locations in Tulum

Show locations

Locations in Tulum

Calle Neptuno Mza 4 Lt 1

+52 800 021 2277

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
View deals

Tulum Ap, Ejido Chunyaxche

+52 800 365 1111

Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday07:00 - 19:00
Sunday07:00 - 19:00
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Reviews

2.0 Poor

Anonymous, Aug 2024

Full-size SUV

KAYAK
The Tulum airport is new and pretty but the rental car situation/ area is very poorly managed and planned. Rental process took over 90 mins and return process took over an hour. Very disappointing and frustrating!

2.0 Poor

Anna, Jul 2024

Full-size SUV

KAYAK
People who were renting us a car did not speak English at all, were difficult to work with, very slow, did not allow us to switch, coverage to the one we wanted. Very disorganized, took us a while to get a car and to return it. The process is very combers one and not designed for customer comfort.

2.0 Poor

Anonymous, Jun 2024

Full-size SUV

KAYAK
Waited 45 min inside line and then out by the cars waited another 30 for someone to help us. They didn't have enough cars. They didn't seem to have a system. They were a mess. Our cars air conditioner fan was too weak and didn't blow cold enough. The car was moderately clean inside.

2.0 Poor

Phyo, May 2024

Full-size

KAYAK
Terrible customer service and gave me a crappy car, low tire pressure at start and ask customer to fill it on the way, engine oil life of 10%. Cause delay on my trip schedule. Charge full at the end of the trip regardless of faulty car and bad customer.

6.0 Okay

Anonymous, Jan 2024

Full-size

KAYAK
Paid 23 dollar more than the total price at the online reservation

1 out of 2

Alamo

Cleanliness

3.8

Comfort

3.8

Pick-up/Drop-off

2.5

Value for money

2.8

One location in Tulum

Show locations

Locations in Tulum

Av Coba Sur Esq Con Calle

+52 984 871 2679

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
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Show reviews that mention

Reviews

2.0 Poor

Anonymous, Feb 2024

Economy

KAYAK
They did not have a car

2.0 Poor

Abigael, Feb 2024

Economy

KAYAK
They did not have the car I rented available. Then they charged me for the upgrade to the only car they had. Then the gas tank was partially empty. AWFUL EXPERIENCE.

2.0 Poor

Douglas, May 2021

KAYAK

Pros:

Nothing. This was so terrible

Cons:

They didn't have a car and told me to bad. Unbelievable

2.0 Poor

Anonymous, May 2021

KAYAK

Cons:

We got there and they said they had no cars despite the fact we reserved one. Ended up not being able to rent a car at all in Tulum

2.0 Poor

Traian, May 2021

KAYAK

Pros:

Nothing

Cons:

When got there they said that there is no car available and that was it. No other option. So no need for extra words. Total rubish. Thank you.

2.0 Poor

Mitch, May 2021

KAYAK

Pros:

Nothing.

Cons:

You had no cars! I waited two days before taking a taxi to playa where I got a car immediately. It was literally faster to take a taxi to playa, rent a car, and drive back. Terrible experience.

1 out of 4

Avis

5.6

Fair

Best rated

3 locations in Tulum

Show locations

Locations in Tulum

Av Coba Sur#22,local No 11.

+52 984 871 2937

Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday07:00 - 19:00
Sunday07:00 - 19:00
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C.Chetumal Puerto Juarez Km237

+52 984 871 3383

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
View deals

C.Fed 307 Chetumal Pto Juarez

+52 984 875 7600

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
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No reviews available

Sixt

4.1

Mediocre

One location in Tulum

Show locations

Locations in Tulum

Av. Coba, Local 12

+52 998 277 6421

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
View deals

Filters

No reviews available

63 travellers who rented a car in Tulum gave the car agency they used an average rating of 4.4

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