Book Alamo car rentals in Tulum

Reviews for Alamo in Tulum

Recent reviews

Traveler rating

Wonderful

0

Very good

1

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

9

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car availablecar was clean

get the carstaff was friendly

8.0

The charges agreed on online, didn’t reflect the final price… one way drop off was purchased and an additional fee was charged when picking up. I was also forced to take the minimum insurance, even though I have my own insurance!Reviewed 25 Jan. 2022

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2.0

Pros:The car was nice.Cons:The price was lied about and falsely advertised. The vehicle needed service the next day. The men were rude.Reviewed 12 Jun. 2021

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2.0

Pros:Nothing. This was so terribleCons:They didn't have a car and told me to bad. UnbelievableReviewed 10 May 2021

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2.0

Cons:We got there and they said they had no cars despite the fact we reserved one. Ended up not being able to rent a car at all in TulumReviewed 9 May 2021

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2.0

Pros:NothingCons:When got there they said that there is no car available and that was it. No other option. So no need for extra words. Total rubish. Thank you.Reviewed 6 May 2021

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2.0

Pros:Nothing.Cons:You had no cars! I waited two days before taking a taxi to playa where I got a car immediately. It was literally faster to take a taxi to playa, rent a car, and drive back. Terrible experience.Reviewed 3 May 2021

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2.0

Cons:They did nit have any cars. I waited two days before taking a taxi to playa del Carmen where I got a car immediately with no trouble.Reviewed 3 May 2021

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2.0

Pros:Staff were fast with paper work.Cons:Could have checked battery, which turned out to be dead. Called them to jump start jeep and left us with jumper cables instead of new car and refund.Reviewed 2 May 2021

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2.0

Cons:It was like a Seinfeld episode we made the reservation and we went there and they had no freaking car. We spend $50 in cab fare round trip to have no freaking car! DisasterReviewed 9 Feb. 2021

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2.0

Cons:I arrived at Alamo to pick up a car I had reserved for 9am. I was told that there was no car available until several hours later and that would depend on if someone returned their rental on time. When I stated that I had a reservation for 9am, the staff member replied, "just because you have a reservation doesn't mean that there will be a car." I'm pretty sure that's actually exactly what it should mean. Save yourself the hassle and avoid Alamo in Tulum.Reviewed 15 Dec. 2020

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4.8

Pros:The car was goodCons:The staff forced be to pay extra fees and threatened meReviewed 17 Dec. 2019

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7.2

Pros:The car was in excellent condition.Cons:There were many hidden fees, including insurance and adding an extra driver. I wish the fees were more upfront. I was quoted 20 but ended up spending closer to 80 for 1 day. They didn't even tell me that it would cost me for an extra driver. I was just charged for it.Reviewed 14 Oct. 2019

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• Has the Alamo rental car policy in Tulum changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Alamo will continually update its policies accordingly. Please contact Alamo directly for the latest information. You can find up-to-date information on the coronavirus response of Alamo here: Coronavirus (COVID-19) update from Alamo

• What is the most popular rental car from Alamo in Tulum?

  Intermediate (Class Intermediate Car or similar) is the most frequently booked rental car type from Alamo in Tulum.

• How many car rental locations does Alamo have in Tulum?

  Alamo has 1 rental location in Tulum. Take a look at our Alamo rental location map to find the best rental cars near you.

• Does Alamo have a car rental location at the airport: Cancun airport (CUN)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Cancun airport (CUN)?

  Yes