Does Ace offer shuttle or airport pick-up services from London City Airport (LCY)?

Ace Car Rentals at London City Airport

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Does Ace offer shuttle or airport pick-up services from London City Airport (LCY)?
No (According to our data)

Reviews

Pros

"The gas mileage"(in 621 reviews)

" and accommodating."(in 282 reviews)

" fast and helpful."(in 282 reviews)

Cons

"ing from here again!"(in 111 reviews)

" seats were stained"(in 33 reviews)

"Will Ace again."(in 111 reviews)

Overall Rating5.7 FairBased on 3722 reviews

6.4

6.3

5.6

5.7

5.9

Recent reviews

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4.0

I received a dirty car. The original booking stated a Nissan Murano and I received a Kia Sorrento. And far from professional.Reviewed 1 May 2025

review from kayak

8.0

GreatReviewed 25 Apr 2025

review from kayak

10.0

For the agent to stop pressuring me to buy their insurance packages .. besides that 10+ rental - best value for the money.Reviewed 22 Apr 2025

review from kayak

10.0

Great service. We dropped off early before the shuttle service started so the manager drove us to our airline in the rental car so we did not have to unload luggage twice.Reviewed 18 Apr 2025

review from kayak

10.0

I ALWAYS rent with ACE if possible!…….the process is quick, employees great and prices are consistently the lowest!!!!Reviewed 11 Apr 2025

review from kayak

10.0

Car smelled a bit funny when the AC was running. Otherwise everything was great.Reviewed 11 Apr 2025

review from kayak

2.0

Before I rent with them I call to make sure that I was able to do what I want before rent. I use your page as a third party, you guys make me pay for insurance in advance wich was not accepted in ACE and they couldn't rent me the car after I call to make sure and I was given wrong info. Now I'm trying to get my money back from insurance and no one to talk to in KAYAK or the third party insurance company that u guys selected for me. This insurance thing with u guys is a scam and ridiculous negotiation I'm doing everything In my power because you guys ste gonna return my money. Horrible customer service, horrible!!!Reviewed 7 Apr 2025

review from kayak

2.0

Didn’t rent a carReviewed 5 Apr 2025

review from kayak

10.0

I liked that Ace filmed my vehicle as I left the lot so that any damage was documented. The processing time of picking up the car could be improved. Just copy Hertz!Reviewed 31 Mar 2025

review from kayak

2.0

Terrible did not honor contractReviewed 31 Mar 2025

review from kayak

10.0

For the price I paid, I could not believe that it was even possible to have such a positive experience. Rental process was smooth and easy and so was the return process. I would definitely try ace again in the future.Reviewed 28 Mar 2025

review from kayak

8.0

It was good. The only bad thing is that they take so long to give you the car. But beside that the service it was amazing and the car that they gave me it was great, but the only problem with that car is the CarPlay didn’t work. The brand of the car is BestuneReviewed 24 Mar 2025

review from kayak

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Does Ace offer shuttle or airport pick-up services from London City Airport (LCY)?

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