8.0
Cons:Advertised priced was was different what I paidReviewed 2 Jul. 2021
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2.0
Pros:Please be aware that Ace rental car doesn’t exist I couldn’t find this company, the phone number given it’s just to leave a voice mail and I ended up renting another car in San Pablo airport. I wasted almost 2 hours of my time because of this ghost company.Cons:If price line would have giving me the name of the subcontracted rental car in San Pablo Airport (Seville) Totally unacceptable!!!!Reviewed 25 Jun. 2021
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5.6
Pros:Car was greatCons:The process of “blocking” money on my credit card was completely wrong and they charged me then gave me a refund after the return. The problem here is that the result of charging rather than blocking meant the refunded difference once in my account left €40 less! Terrible customer service due to ACE Rentals seemingly being owned by two companies - Goldcar and Rhodium. After I complained to the company I have had no response other than “money has been refunded”. €40 was over half our original rental cost.Reviewed 22 Oct. 2019
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