Book Alamo car rentals in Cozumel

Reviews for Alamo in Cozumel

Recent reviews

Traveler rating

Excellent

4

Good

0

Okay

0

Mediocre

11

Poor

0

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staff was friendlycar was clean

get the carpick up and drop

car availablegreat price

2.0

Pros:the shop was closed. how is it even possible to rent a car!!!!Cons:if the shop were open where i rented the car!!!Reviewed 19 Jan. 2021

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4.8

Pros:On check in the gentleman was kind and efficient even though he could not find my reservation. I had to wait about 30 minutes and then-it was found.Cons:When I left my B&B to return the car I inspected the car it it had no damage(verified by 3 other of my party_total 4) We were in a rush to catch the ferry and we pulled to the assigned area. When Arturo arrived to inspect the car i gave the car a once over-no damage. Arturo told us we had to go inside the pier area to sign documents and pay. I told him we did not have time to fill up but that less than a quarter tank of gas was missing so to make sure to charge me. BUT when I got to the Alamo desk in pier-told we had damage and need to pay since we did not have the property damage SCAM SCAM SCAMReviewed 9 May 2018

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2.0

Pros:Not a thing!Cons:Kayak shouldn't be booking car rentals when they've been warned by Alamo that they have no rental's. I had to pay triple the cost to secure a car in Cozumel for a week because of Kayaks failure.Reviewed 8 Jan. 2021

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10.0

The best experiencePros:We were in Cozumel, Mexico and unfortunately had a car accident with major damage to our Alamo car. This could have been scary, as we did not speak Spanish and did not know the system, but an Alamo supervisor, Jeobany, came right away and he came through for us in a big way. He made sure we were ok and comfortable, and listened carefully to understand exactly what happened. He was very respectful and reassuring. He translated for us, explained everything going on, and advocated for us. He even arranged for another Alamo worker to come pick up my wife and take her to our condo to relieve our babysitter and be with the kids. There were many discussions but in the end, when the other party accepted full responsibility for the accident, we were very happy, believe me. Jeobany then personally drove me back to our condo, and within 30 minutes a new Alamo rental car was delivered to us, ready to go. Thank you very much Jeobany and Alamo. We are very impressed!Reviewed 27 Mar. 2016

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10.0

Pros:Super friendly, helpful and they went way above kind compared to the USA. The people in Cozumel mexico are the nicest people I've ever met...Cons:Not a thing. I can't wait to go back, I wish we lived there because they are a Much kinder people than here in S.D. USA. Truly wonderful time!!Reviewed 23 Mar. 2021

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2.0

Cons:When I arrived at Alamo I was told there were no cars available. I even received a confirmation email from you that I had a car. Not good! Get your $&$&!! together.Reviewed 15 Jun. 2021

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2.0

Pros:We arrived at Alamo and they did not have a vehicle for us. They said Kayak did not confirm whether Alamo had cars available. It was the worst car rental experience I have ever had.Cons:A refund.Reviewed 23 May 2021

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2.0

Cons:They did not have the car that I reserved. Also added additional fees at the pickup. They offered to take me to the hotel and deliver the car the next day, but we had already booked a tour that we needed the car for and honestly I didn’t trust them.Reviewed 23 May 2021

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2.0

Pros:They did not have our carCons:If they had our carReviewed 7 Jun. 2021

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2.0

Pros:NothingCons:They gave away my car and had none leftReviewed 17 May 2021

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2.0

Cons:The price on your website shows only half of the actual cost. Once you pick up the vehicle there is a mandatory insurance, no car if you do not accept, which doubles the price shown on your website.Reviewed 29 Apr. 2021

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2.0

Pros:Nothing, didn’t even get the car.Cons:Everything. Walked in to get car, and they wanted another $100+ out of me. I had my license and cash to pay for what I reserved online but they wanted more money and a credit card. Didn’t have credit card and I wasn’t about to pay more so I left.Reviewed 3 May 2021

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• 6.9 /10Thrifty Car Rentals at Cozumel
• 5.5 /10Dollar Car Rentals at Cozumel

• Has the Alamo rental car policy in Cozumel changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Alamo will continually update its policies accordingly. Please contact Alamo directly for the latest information. You can find up-to-date information on the coronavirus response of Alamo here: Coronavirus (COVID-19) update from Alamo

• How much does it cost to rent a car from Alamo in Cozumel?

  On average a rental car from Alamo in Cozumel costs C$ 16 per day.

• What is the most popular rental car from Alamo in Cozumel?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Alamo in Cozumel.

• How many car rental locations does Alamo have in Cozumel?

  Alamo has 5 rental locations in Cozumel. Take a look at our Alamo rental location map to find the best rental cars near you.

• Does Alamo have a car rental location at the airport: Cancun airport (CUN)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Cancun airport (CUN)?

  Yes