Book Alamo car rentals in Jackson

Reviews for Alamo in Jackson

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car was cleangreat price

get the carcustomer service

car availablegreat experience

pick up and dropstaff was friendly

great service

6.0

Cons:Only issue was that the car reserved was not available, and the only ones available were minivans. Everything else was fineReviewed 19 Jan. 2021

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2.0

Cons:Never got a car. Never got any compensation for the massive inconvenience.Reviewed 9 Sep. 2020

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8.8

Pros:yesCons:more flexibility. returned one hour later than estimated I would and was charged $30 more dollars or one day.Reviewed 29 Jul. 2020

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4.8

Not the car advertised at booking and charged fallPros:Although the class of vehicle quoted and reserved was not the same class provided, the vehicle turned out to be decent.Cons:When vehicle reserved was not available instead of moving up to the next class of vehicle available representatives just tried to SELL upgrade that was declined repetitively. The purpose of making an advanced reservation is based on price and vehicle offered. The vehicle was returned with fuel beyond full, but later noticed an additional charge on my credit card statement. Under protest and proof with gas receipts and picture, the additional 54.91 was returned. No compensation for the downgrade class of vehicle or explanation of the fallaciously added charges.Reviewed 23 Jul. 2016

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8.0

Pros:I didn’t rent through Kayak, which never sent me a confirmation. I ended up through Travelocity. Your site provides no way of contacting you with a problem so I’ll just use Travelocity in the future.Cons:Kayak’s site and customer service, which is none!Reviewed 15 Jun. 2020

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4.4

Pros:The car was nice good value for moneyCons:When I arrived in Jackson there was a line and everyone was waiting on cars. They had no cars available for the people that had landed. When I received my car it had been washed quickly. There were hand prints on the windows and once dried the car wasn't clean. The inside wasn't cleaned well.Reviewed 17 Jun. 2020

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6.4

ReliefPros:Told reserved "manager's special", so had to take a minivan. There was no mention of that during the initial reservation on the website. I protested that online develop behind me so I took the minivan, but when I went to the lot, I was relieved to find nice little sedan instead.Cons:Initial bad news, followed by relief. I would really hate to believe Alamo with bait and switch at a higher rate which is what the clerk said might happen. I was just having him check when the line started behind me. He did mention I was about the tenth customer that was offered the manager special and others had ended up getting a different type of car, presumably at an increased cost. The car was nice, but not clean. Crumbs everywhere!Reviewed 20 Feb. 2017

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3.2

The worst customer service I've ever encountered.Pros:Hard to find any kind of positive.Cons:With the complete lack of signage indicating where to pick up the car, my travel companion and I wandered between three different spots in the stiflingly mid afternoon Mississippi heat. With not a single Alamo employee in the parking lot at the Alamo kiosk, we then went inside to find a closed Alamo counter. We waited roughly thirty minutes at the Enterprise counter for them to tell us to return to the empty kiosk in the parking garage. After what was then an hour plus of wandering through the Jackson airport, we finally found an Alamo employee in the outside kiosk. After explaining to the gentleman our struggles to simply Find an Alamo employee, he implied we were lying when we indicated that we had already been out there an hour previously to see it empty. Without a single apology or even polite words to explain the complete lack of Alamo employees, the gentleman gave us our keys. We then waited another twenty minutes as a car being checked out blocked our car, and three other rental cars, from leaving. In summary, the travel inconvenience of leaving almost two hours later than planned and the employees' rudeness and lack of respect for customers means I will never do business with Alamo ever again.Reviewed 15 Jun. 2017

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10.0

Pros:Great staff!Reviewed 29 Apr. 2019

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9.6

Pros:Everything was greatCons:The outside wasn't as clean as expected.Reviewed 5 Jul. 2017

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8.8

Cons:Car kept dropping out of cruise control.Reviewed 1 Feb. 2020

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10.0

Pros:Pickup in Jackson, Mississippi was the easiest, smoothest, friendliest car pick up I have ever done. Drop off in Denver, CO was the same. I have had anxiety over dealing with car rental companies and I will now never switch from Alamo.Cons:NothingReviewed 22 Jul. 2019

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• Has the Alamo rental car policy in Jackson changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Alamo will continually update its policies accordingly. Please contact Alamo directly for the latest information. You can find up-to-date information on the coronavirus response of Alamo here: Coronavirus (COVID-19) update from Alamo

• What is the most popular rental car from Alamo in Jackson?

  Premium (Chevrolet Impala or similar) is the most frequently booked rental car type from Alamo in Jackson.

• How many car rental locations does Alamo have in Jackson?

  Alamo has 1 rental location in Jackson. Take a look at our Alamo rental location map to find the best rental cars near you.

• Does Alamo have a car rental location at the airport: Jackson-Evers Intl airport (JAN)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Jackson-Evers Intl airport (JAN)?

  Yes