Book Hertz car rentals in Jackson

Jackson, MS, United States
2 Feb — 9 Feb
Same drop-off
Jackson, MS, United States
Wed 2/2
Noon
Wed 9/2
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Jackson

Overall Rating6.5 GoodBased on 38 reviews
Cleanliness
7.0
Comfort
6.5
Overall
6.2
Pick-up/Drop-off
6.4
Value for money
6.3

Recent reviews

Traveler rating
10
2
2
9
0
Find reviews that mention:
8.0
Pros:counter staff very polite and helpful.Cons:Car was so low end did not have side mirror adjustment inside car. had to stop along highway to manually try to set the mirrors. not so bad on the driver side, but a real p[ain and not very safe on the passender side (without a passenger to help.Reviewed 27 Nov. 2016
review fromkayak
6.4
Car was not greatPros:The car we drove was a lemon. Even though the car had less than 1000 miles on it, it drove horribly. The seats were uncomfortable, the ride was loud and bumpy and the overall construction was flimsy. The tailgate would not close easily and the alarm went off inexplicably a few times. I would not rent this car again.Cons:The car we drove was a lemon. Even though the car had less than 1000 miles on it, it drove horribly. The seats were uncomfortable, the ride was loud and bumpy and the overall construction was flimsy. The tailgate would not close easily and the alarm went off inexplicably a few times. I would not rent this car again.Reviewed 27 Feb. 2017
review fromkayak
2.0
Rental office ran out of cars, sent me to a airporPros:NothingCons:Hertz called me the day of the rental and told me they didn't have any cars at their office. Directed me to their airport location. I was assured by the office that the reservation would transfer over. I called the hotline to confirm. Lady said it was now $180 instead of $120. Then she told me she would fix it. Got to the airport and it was $180. They refused to change it. Terrible service.Reviewed 19 Sep. 2016
review fromkayak
4.8
Pros:The customer service is fineCons:I had 2 separate rental cars with mechanical issues, causing me to spend over 12 hours of my trip dealing with trying to get a new rental car. And when I brought this to the attention of the company, I was only offered a 10% off my next rental.Reviewed 8 Sep. 2016
review fromkayak
8.4
Pros:nice clean car, easy to pickup and easy to returnCons:my flight was delayed and I arrived about 4 hours later than expected. When I got there, they were out of cars for myself and two others. They had to go and retrieve them (not sure from where). The staff was great and kept us informed and apologized for the delay.Reviewed 25 Feb. 2019
review fromkayak
10.0
may 2017 JaCKSON msPros:Interior counter Gal was very nice and guys in the pick up area very nice and helpful.. Upon returning vehicle the check in was fast and efficient and the guy very patient while we got all our luggage onto a luggage cartCons:all was greatReviewed 27 May 2017
review fromkayak
2.0
No car upon arrivalPros:NothingCons:After waiting in line I was told that they did not have phone number on file so they could not call me to let me know that they did not have any cars.Reviewed 6 Apr. 2018
review fromkayak
2.0
Cons:I had to cancel my trip because the rental location was didn’t exist and I had to spend more money on Uber back and forth to hotel and car rental places.Reviewed 23 Dec. 2019
review fromkayak
8.4
Very helpfulPros:I like that the counter representative was very helpful in getting my vehicle situation figured out. I like that he was able to get some of my money back.Reviewed 4 Apr. 2016
review fromkayak
2.0
TerriblePros:NothingCons:Everything . I didn’t even get my carReviewed 15 Jul. 2018
review fromkayak
8.8
Toyota Santa Fe is NOT BY ANY MEANS a comparable size to a 4RunnerPros:Aside from the things mentioned in the "what we didn't like" section... It was very clean and comfortable to drive.Cons:Since we have a Toyota 4Runner that is the car we put in the rental order for . Knowing that, at one point, we would have 5 people traveling with us. When we arrived they didn't have a 4Runner but had a Sante Fe waiting for us. Saying, "well, it does say "or comparable size". I told the agent we would have 5 people and luggage. He said it would seat 5 just fine. So, I trusted his knowledge. (LAST TIME I will EVER do THAT) He said that he also had a Yukon for an additional $75.00 a day. I wasn't thrilled about paying that much more since I KNEW the 4Runner I ordered would have seated us all comfortably, on our way to New Orleans. As it turned out, the Santa Fe DOES NOT fit 5 comfortably. I will admit the back seats were probably the most comfortable back seats I have ever experienced.... when there are TWO people in the back. But it is NOT big enough for 3 adults. The Toyota Santa Fe IS NOT BY ANY MEANS a comparable size to a Toyota 4Runner.Reviewed 8 Apr. 2017
review fromkayak
2.0
Pretty much a nightmare experience from the first minutePros:Location was convenient to the airportCons:I got the run-around for more than 1 hour and ultimately we had to call corporate to get a car issued. The car I ultimately got was not the car I had reserved and was not very comfortable (a very basic Toyota RAV 4 instead of a Chrysler 200). I had lost my drivers license and my state issued a paper license to be used with an older expired license and the clerk at the counter refused to accept it even though it was a state-issued license. Manager also refused, even when told that the Hertz agreement only states that the driver must present a valid license (which I did). He told my husband that if we read the internal documents from Hertz (how in the world would anyone have access to this stuff?) we'd see that paper licenses were not acceptable. 2 calls to corporate only confirmed what we knew--a paper license issued by the state was indeed valid. 90 long minutes later, a car was ultimately issued. We have never had such poor customer service from a rental car company.Reviewed 1 Nov. 2017
review fromkayak

Where can I find Hertz car rentals in Jackson?

100 International Drive, Hertz car rentals

Address

100 International Drive

Hours

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00

Phone

+1 601 939 5312

Address

4157a Robinson Road

Hours

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00

Phone

+1 601 922 3327

Address

235 West Capitol Street

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Good to know

Most popular location

100 International Drive

Most popular car type

Intermediate

Top tips for renting a car from Hertz in Jackson

  • Intermediate rental cars from Hertz in Jackson are around 23% cheaper than other car types, on average

FAQs about renting a car from Hertz in Jackson