Book Payless car rentals in Jackson

Reviews for Payless in Jackson

Recent reviews

Traveler rating

Wonderful

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Very good

1

Good

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Okay

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Fair

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Mediocre

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Poor

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4.0

Loved our mini van. Lady at counter sweet. Men at drop off very nice. The only negative is that we had to wait 1.5 hrs after a tired 10:00 pm flight in a line! Only one lady working the Budget/Avis/Payless counter! They need a kiosk in Jackson cuz others complained this has happened before.Reviewed 25 Oct. 2022

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8.0

Pros:Easy pickup / dropoffCons:Rental car companies need to get more cars!Reviewed 30 Apr. 2021

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9.2

Cons:I had to go inside for the drop off return. I would have preferred curbside service.Reviewed 16 Dec. 2019

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10.0

Pros:Staff was very informational and helpful.Cons:Nothing.Reviewed 27 Jan. 2019

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10.0

Awesome experience with Payless. I rented the car for a week.Pros:I liked the fact that the car rental was easy and affordable.Cons:I would simply recommend to make all vehicles affordable because some family are naturally big people.Reviewed 5 Jul. 2018

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2.0

Cons:Had reservation for pickup at 8pm. Got there 10 minutes after 8pm to find out they closed at 8pm. Poor communication and should not allow for reservation to be scheduled at closing time.Reviewed 22 Feb. 2018

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3.2

Cons:Scheduled pick up for 8pm. They closed at 8pm and no one was able to assist me with rental. I had to cancel and order another car last minute through a different company. I had to pay more and lost 2 hours of time. Called Bridget Whiteman, the supervisor, and she recommended I wait until the next morning to pick up the car. Very poor service and would not recommend.Reviewed 11 Aug. 2017

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2.0

Worst value and customer service everCons:After making online reservations and driving across town to pick up the rental car, the rude agent said that I must have a "printed utility bill" as proof of residency. I am 65 years old with a valid drivers license. I provided the license and credit card as I always do and she said she could not rent me the vehicle without the "printed proof of residency". I rent cars almost weekly and will never use Payless again.Reviewed 11 Aug. 2017

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7.6

Pros:Great customer serviceCons:Car was not clean with sticky residue on buttons and wheel.Reviewed 21 Jun. 2017

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• Has the Payless rental car policy in Jackson changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Payless will continually update its policies accordingly. Please contact Payless directly for the latest information. You can find up-to-date information on the coronavirus response of Payless here: Coronavirus (COVID-19) update from Payless

• What is the most popular rental car from Payless in Jackson?

  Standard (Kia Soul or similar) is the most frequently booked rental car type from Payless in Jackson.

• How many car rental locations does Payless have in Jackson?

  Payless has 1 rental location in Jackson. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Jackson-Evers Intl airport (JAN)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Jackson-Evers Intl airport (JAN)?

  Yes