Find reviews that mention:
8.0
Key west had no cars even when reserved. Had to wait 2.5 hours and still problems renting a car. Rep finally gave us a convertible as that is all they had. We appreciated getting the car but were very frustrated about the delay.Reviewed 22 May 2022
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8.0
No cars available when we arrived. Waited 30+ minutes for a car. Otherwise, good.Reviewed 20 Mar. 2022
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10.0
Easy check-in and drop off process!Reviewed 13 Dec. 2021
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10.0
No problems. Easy rental.Reviewed 10 Dec. 2021
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10.0
Excellent customer service.Reviewed 14 Oct. 2021
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10.0
Pros:The staff were wonderful! They were so helpful and patient in what was a difficult circumstance at timesCons:Like most islands, the inventory is limited and the prices higherReviewed 11 Jun. 2021
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2.0
Pros:Staff was reluctant to help. arrived at pickup and was told cara wouldn’t be ready for another 2 hours.. which was 4 hours over our original pickup time. Stranded at an airport waiting for our car.Reviewed 28 May 2021
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10.0
Pros:everything went smoothly, from booking to returnCons:price can always be better, but in this case Alamo was the best price.Reviewed 19 Apr. 2021
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2.0
Pros:N/ACons:Didn’t have my rental car available @ time of pick-up. Had to cancelReviewed 13 Apr. 2021
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4.0
Pros:Complimentary upgrade because my vehicle was unavailableCons:Car was not available upon pickup. Was told three hour wait but did not get called for seven hours. Car was dirty and windows needed to be cleaned from all the previous dirt and grim. Customer service disconnected my call six times while trying to remedy the problemReviewed 11 Apr. 2021
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2.0
Pros:Friendly staffCons:Car was not what I reserved. They had no full size cars available. Car smelled like smoke and made my kids sickReviewed 5 Apr. 2021
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2.0
Pros:The convenience is good because it's a small airport.Cons:They never give you the car you reservedReviewed 4 Jan. 2021
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