Book Hertz car rentals at Key West Airport

Reviews

Recent reviews

Traveler rating

Excellent

12

Good

5

Okay

0

Mediocre

9

Poor

0

Find reviews that mention:

pick up the cargreat experience

car was cleancustomer service

car availablefriendly staff

rented a carlocation was closed

pick up and dropwrong location

6.0

Pros:The women at the counter was amazing. She was a true professional under extreme stress. There were no.cars avafor.pick up and people were very upset.Cons:Not waiting for well over an hour for my rental.Reviewed 28 Apr. 2021

review from

2.0

Pros:The customer service ruined my entire experience.Cons:The Hertz representative could have treated me like a humanReviewed 16 Apr. 2021

review from

2.0

Cons:This rental is by far one of the worst experiences of my life. I was standing there waiting for a car for over three hours. Meanwhile the staff was extremely rude, unhelpful and condescending. The manager especially raised her voice yelling at us. Worst experience of my life.Reviewed 15 Mar. 2021

review from

8.0

Pros:Staff was not very helpful or friendly. Very bored and most likely did not like her job, both on pick up and drop off.Cons:Include second driver in fees like Avis and other companies. Won't use hertz again because of extra driver fee.Reviewed 7 Feb. 2021

review from

2.0

Pros:I actually never got the car somebody else took it probably bribe the clerk with money underneath the counter and go. This is Key West.Reviewed 25 Jan. 2021

review from

8.4

Pros:PIckup and dropoff was was quickCons:Nothing much - it was a good experienceReviewed 23 Nov. 2020

review from

8.0

Pros:all was as they saidCons:We would like to have extended our rental by 2 hours but they said they'd charge for a full day so we did not extend it.Reviewed 4 Nov. 2020

review from

2.4

Cons:Hertz does not inform their employees that rent the cars about their closed (For ever) locations for drop off. These locations no longer exist. I went to three closed locations before I finally found one that still existed.Reviewed 29 Oct. 2020

review from

2.0

Cons:I could not rent. The car places closed at 6Reviewed 22 Oct. 2020

review from

6.8

Cons:Less hidden feesReviewed 19 Dec. 2019

review from

8.0

Pros:Car was fine.Cons:The woman at the Hertz counter was not helpful. She didn’t even get off the phone to help us. She gave us no directions about the car. She was rude.Reviewed 11 Aug. 2019

review from

2.0

Pros:It's been almost 20 days still haven't received my refund from a canceled reservation Just ridiculous..Cons:Train Your staff on proper protocol get everybody on the same page and provide better customer serviceReviewed 5 Jul. 2019

review from

More

• 4.6 /10Enterprise Car Rentals at EYW
• 6.0 /10Avis Car Rentals at EYW
• 5.2 /10Budget Car Rentals at EYW
• 6.5 /10Dollar Car Rentals at EYW
• 6.7 /10Thrifty Car Rentals at EYW
• 4.8 /10Alamo Car Rentals at EYW

• What is the most popular rental car from Hertz at Key West Airport?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Hertz at Key West Airport.

• Where can I find Hertz car rentals at Key West Airport?

  3491 S. Roosevelt Blvd is the closest Hertz rental location to Key West Airport. The telephone number for this location is +1 305 294 1039.

• Does Hertz offer shuttle or airport pick-up services from Key West Airport (EYW)?

  Yes