Reviews for Alamo in Myrtle Beach
- All reviews 100%
19 Nov 2017
Pros: Easy pick up. Easy booking. Friendly staff!!
15 Nov 2017
A pleasurable experience
Pros: The people were efficient and most kind
12 Nov 2017
Pros: Car was clean and perfect for our needs.
1 Oct 2017
Good luck finding things
Pros: Paperwork at car desk was reasonably quick even though lines. Staff here was efficient and very pleasant. On line booking was good
Cons: Signage to get you to car was either non existent on poorly place. Most of the other rental areas had their aisles and car spaces on signs posted by cars. Alamo painted on the ground like you were supposed to know that. All the time I wandered around looking for it two old guys under a tent sat in their chairs and no assitence. Not busy with other customers just no desire to help anyone. So after walking all around I walk back to them ask they point to the ground lettering. Off I went everyone had said yo check for scratches for which there were several so I walk back they tell me to drive it to them which I did while they sat I drive back they keep sitting once I get out out walk over hand them the paperwork then he gets up up comes over marks the 3 locations and goes sit back down. Signage getting in and out of rental car area was very poor. I am a older guy myself but if you are working in customer service means servicing the customers not sitting down doing nothing till a customer hunt s you down. Car return exactly the same maybe those guys are stuffed and just placed in their lawn chairs. I really can't remember when I have had such totally disinterested staff at a retail oriented facility. Totally unbelievable.