Reviews for Alamo in Myrtle Beach
- All reviews 100%
Based on 53 reviews
23 Jul 2017
Great deal for a Great car.
Pros: Brand new Expedition. Awesome service.
17 Jul 2017
Pros: Great customer service. Very quick and friendly
16 Jul 2017
Pros: Processing was very quick both in/out, good price.
Cons: Vehicle had 1/4 tank on pickup prior to longer trip.
4 Jul 2017
Just dropped the car off
Pros: Just dropped the car off, so not sure.
Cons: Just dropped the car off, so not sure.
30 Jun 2017
Pros: Easy pick up and drop off
Cons: Jeep Patriot is a terrible car
25 Jun 2017
Pros: Was a bit pricey for 2 day rental
24 May 2017
Cons: Easy and great service. No extra charges good service. Happy camper.
4 May 2017
Pros: Easy drop off location to find.
Cons: Return attendant did not have much of anything on hand to clean the vehicle. I'm not sure where/when or at if all the cleaning process takes place.
25 Apr 2017
the good and bad
Pros: the price
Cons: The van was dirty and had small amount of blood on the drivers inside door.
24 Apr 2017
They gave me a pickup truck
Pros: The checkout process at the airport was quick
Cons: I am a 31 year old woman, 5 feet 6 inches. There were very few options when I reserved the car and the summary of a managers special suggested a crossover as the biggest possible vehicle. They gave me a huge pickup truck. I had to pay an extra $80 to put my boyfriend on the policy because I could never have driven that thing myself.
20 Apr 2017
Pros: Finally a rental that didn't have the slight odor of smoke. We got a brand new Jeep Liberty (wish it was a regular jeep that we could have taken the top off). The first car the buckle wouldn't work but they immediately swapped it out for another, this one with leather. Great vehicle for the family.
14 Apr 2017
Pros: It was quick and easy, we were in and out. Return was just as good. Customer service was very friendly and helpful.
Cons: I was disappointed that the car was lacking a few options that I expected to have. But overall it had the basics that we needed.
1 Apr 2017
Pros: clean, convenient
3 Mar 2017
Not a great way to start your vacation
Pros: The pickup location was very convient.
Cons: Rude costumer service. Snarky comments from one staff member. I found it rather shocking. No return instructions verbally. I think the man was having an angry day. Strangely you get two keys that are large and bulky and you are not able to separate them . I asked abut it it at check in when I returned the car and this is just how they do it. If you lose one key, you have lost both.
23 Feb 2017
Fast and friendly!
Pros: Dropping off the vehicle with Alamo was super easy and took about 2 minutes! Totally hassle free process. I'd recommend Alamo to anyone comparing different car rental services.
9 Jan 2017
Pros: We had a small mix-up with the reservation but the manager was super nice and accommodating. They also knew I was driving far so they helped me choose a great gas mileage vehicle that had a USB plug for my phone for navigation. Would absolutely use Alamo again!
2 Dec 2016
Cons: A slight smell of stale cigarette.
23 Nov 2016
Pros: It was fast and an easy return.
7 Nov 2016
Pros: New vehicle. Performed well. No problems with it. Service desk reps were excellent at pickup and dropoff.
Cons: I had requested a RAV-4 but got a Jeep Compass. It's noticeably smaller, and created problems for us with the small interior and very limited luggage room. Disappointing.
19 Sep 2016
Fast and friendly!
Pros: It only took a few minutes to drop off my rental, which didn't cut the time I needed to catch my flight at all. The representative at the desk was very friendly!
25 Aug 2016
Pros: the car was very nice and drove really good the space the car had was more than enough
Cons: The A/C would stop working about every half hour and i would have to shut the car off and then back on to get it to blow cold air again. This being in the middle of summer was a long 8hr drive
29 Jul 2016
Rude, unfriendly employees
Pros: Car was fine
Cons: Female employee at desk was rude, condescending and just generally created a sour environment for us to start our trip. Car had scratches all over it and when I asked outside employee to document (as they clearly state I'm supposed to do) he was super annoyed to have to do this. Car was fine and price was great but would def use a different company next time. Not a great way to start a vacation after getting off the plane excited and happy.
25 Jun 2016
Pros: Myrtle beach airport is terrific you are in and out
Cons: Good the clerks at least crack a smile?
2 Jun 2016
Quick pick up and fast dropoff
Pros: No time wested to pick up the car and more importantly to drop it off.
9 May 2016
Pros: Very easy, no surprises, and a great deal.
Cons: Can't say anything bad!
9 Apr 2016
Pros: Easy. Point A to point B. Great service!
30 Mar 2016
Cons: I would have having a lumbar support for my back when riding a long distance. I also would like to control the rear view side mirrors from inside the car
29 Dec 2015
Pros: fast and courteous.
21 Dec 2015
Excellent customer service
Pros: I rented a car in Myrtle Beach. Unfortunately the cig lighter didn't work in The VW Jetta, so I was unable to charge my cell phone / gps. I ended up having to exchange the car in Fayetville, NC before continuing my journey to NY. I was quickly given another vehicle free of charge. Later on my trip, I realized I had forgotten by Ipad in the Jetta. After calling Alamo In Fayetville, my iPad was safely secured in their safe. They had far exceeded my expectations with me receiving my personal items as well as a value for my money.
13 Nov 2015
Pros: great gas mileage car was clean
Cons: the back support in the drivers seat was leaning towards the back the lever was broken so I couldn't straighten the back support upright very uncomfortable driving