Reviews for Budget in Myrtle Beach
- All reviews 100%
25 Jul 2017
Horrible family experience because of Budget
Pros: Nothing at all Even the customer service was bad
Cons: I reserved my car online the day before and had confirmation. I Traveled from Nj to Sc with my toddler, car seat, stroller, and luggage. I got to budget to pick up my car they did not have any cars available and there was 'nothing that they could do" I spoke with management and they said 'sorry' . We had to wait in the airport for FOUR HOURS BEFORE family from NC got there. Budget will never hear from me again and I will continue to share this story from hell
22 Jul 2017
Cons: Budget refused to rent me the car I reserved through KAYAK. I did not have a return ticket therefore I could not use a debit card. I do not have a credit card. Kayak should have told me that if idle one way I would not be allowed to rent a car without a credit card.
14 Jun 2017
Cons: The car was not ready when I asked it to be and they asked me to come hours later. I accommodated and then the car they gave me smelled awful, reeked!! I asked for a freshener, the atenednant said she didn't have one... then I tried to drive off, reverse wasn't working properly. The mechanic on scene said I was driving the car improperly -/ what??? I'm 30... I know how to put a car in reverse. Then I started driving and the transmission was having issues, the car would not switch gears even after reaching 6 or 7... I went back again. The mechanic said I was driving the car wrong, then I urged him to take a ride with me. Then he was like "oh, actually you're right.." are you kidding me???? I demanded I get a new car, the attendant just shrugged said sorry. I called corporate two of your phone attendants just hung up on me after I asked for a supervisor because they were giving me no help. I finally got a car because a lady dropped hers off and saw how distressed I was. She told me to demand to take hers. So I took her dirty car..... horrifically bad experience.
21 May 2017
Easy In & Out
Pros: Nice quick customer service at the counter, car right out front door, clean car. Quick return. Everything was great.