Reviews for Budget in Myrtle Beach
- All reviews 100%
6 Sep 2017
Pros: Car was new, clean, comfortable and had great gas mileage.
Cons: We waited in the airport Budget line for the rental car for 1.5hrs which was bad enough but it was even worse that when we finally got to the front desk, we were notified our reservation was for the Budget location at the mall vs the airport. We were advised to take a taxi to the mall. Huge waste of time, more money spent and an inconvenience! When making the intitial reservation, I selected MYR and would not have known the airport address from the mall address. Additionally, the mall was not open on my return date so I had to pay extra money to return the car to the airport. Overall, the rental process was a very frustrating and somewhat unpleasant experience.
28 Aug 2017
Pros: Friendly staff, once you found the place
Cons: It's not easy to find. In a huge mall along with a sears auto workshop
30 Jul 2017
Cons: We were told one thing at the airport Budget desk but told another when we picked the car up from Sears Automotive. Unfortunately, we were lied to and Budget did not do anything to understand and help us out. Unfriendly service from the moment we picked the vehicle up from Sears. Never using Budget again.
25 Jul 2017
Horrible family experience because of Budget
Pros: Nothing at all Even the customer service was bad
Cons: I reserved my car online the day before and had confirmation. I Traveled from Nj to Sc with my toddler, car seat, stroller, and luggage. I got to budget to pick up my car they did not have any cars available and there was 'nothing that they could do" I spoke with management and they said 'sorry' . We had to wait in the airport for FOUR HOURS BEFORE family from NC got there. Budget will never hear from me again and I will continue to share this story from hell