Book Alamo car rentals in New Bern

New Bern, NC, United States
1 Aug — 8 Aug
New Bern, NC, United States
Sun 1/8
Noon
Sun 8/8
Noon
Driver's age:

Pros

""Easy drop off,e.""(in 1963 reviews)
" & very helpful."(in 2020 reviews)
"reliable flexible good ."(in 556 reviews)

Cons

"I didn’t even ."(in 2541 reviews)
"You don't accept debit ds"(in 2455 reviews)

Reviews for Alamo in New Bern

Overall Rating5.7 OkayBased on 9 reviews
Cleanliness
5.7
Comfort
5.7
Overall
5.7
Pick-up/Drop-off
5.7
Value for money
5.7

Recent reviews

Traveler rating
2
3
1
3
0
Find reviews that mention:
2.0
Cons:Never made it to New Bern AlamoReviewed 4 Sep. 2018
review fromkayak
5.2
Really unhelpful manager.Pros:Non-managerial staff at the location was really helpful and friendly. Drop off was quick and easy.Cons:Accused of damaging the car by the drop-off location when the pickup location clearly had failed to document pre-existing damage. Now embroiled in a battle with an overly self-important manager in North Carolina who thinks dragging an innocent customer into an inter-office battle is acceptable when it means enforcing the rules of the business.Reviewed 23 Jan. 2016
review fromkayak
2.0
Pros:The Car was not available and I lost a lot of money and time due to the car not being there as arranged. It messed up all my travel plans and I had to scramble to make my flights and find a hotel as I moved out of my apartment that day. Terrible terrible terrible,,Cons:There should be a law against not having the car there. Staff said a reservation does not mean you will get the car. Obviously, they sold my car to a higher bidderReviewed 9 Mar. 2019
review fromkayak
10.0
Cons:Small airport and no one there except me and I was there at 7:45 am. Alamo did not open until 8. Other car rentals checked in customers before 8 while my agent took a smoke break. No a deal breaker but certainly not promoting customer serviceReviewed 20 Oct. 2018
review fromkayak
7.6
Alamo at New BernPros:The Ford Edge was a comfortable car.Cons:Alamo insurance seems a scan. We took a plan when we booked but learned at the desk that it was no better than our credit card coverage. So the agent tried to sell us a more expensive plan available only at the time of rental.Reviewed 10 Oct. 2017
review fromkayak
10.0
Pros:I was running a couple hours late to pick up my rental car, and when I got there they didn't have the small car I had reserved for the weekend. However, the woman at the counter worked with me to find a car that I wanted, and I only had to wait a short time for them to clean the car for me and I was on my way! Alamo was running a great deal and the price could not have been better. The car was clean and in good working condition. Good customer service. Thanks Alamo!Reviewed 30 Mar. 2016
review fromkayak
6.4
Chevy MalibuPros:I loved how comfortable the seats were and how quickly the vehicle heated up. I loved the fact the put exactly what speed you were going right in the middle of the dashboard, because you could be going 70, and only feel like you were going 50 or 55. As for Alamo themselves, the reservation went smooth, the lady at the front desk was awesome, and the process went well overall. So, I would definitely rent another vehicle from them again, just not a Malibu.Cons:We found that the touchscreen for the radio didn't work correctly. And we tried turning the column down and it wouldn't work, until about 10 minutes down the road it decided to work and turned itself off and then back on. Also didn't like the way the vehicle would shutdown when you came to a stop at a red light or stop sign. This is a grandma/grandpa car. It has no get up. So expect to have to push the pedal all the way down in order to get up a hill or to pass someone on the highway. I would not rent this car again or buy it ever.Reviewed 11 Jan. 2016
review fromkayak
2.0
They didn't have a carPros:NothingCons:Thanks to a lack of communication between Kayak and Alamo I was nearly stranded without a vehicle. Thankfully Avis was next door and they had a car and I rented from them.Reviewed 3 Jan. 2016
review fromkayak
6.8
Not the vehicle I plannedPros:ComfortableCons:It was a truck. I didn't plan on a truck. Also it was $45 when I got to the counter and it was supposed to be $20!Reviewed 11 Jun. 2017
review fromkayak

Where can I find Alamo car rentals in New Bern?

200 Terminal Dr, Alamo car rentals

Address

200 Terminal Dr

Hours

Monday08:00 - 20:30
Tuesday08:00 - 20:30
Wednesday08:00 - 20:30
Thursday08:00 - 20:30
Friday08:00 - 20:30
Saturday08:00 - 20:30
Sunday08:00 - 20:30

Phone

+1 844 370 3134

Good to know

Most popular location

200 Terminal Dr

Most popular car type

Full-size

FAQs about renting a car from Alamo in New Bern

  • As the situation changes with coronavirus (COVID-19) Alamo will continually update its policies accordingly. Please contact Alamo directly for the latest information. You can find up-to-date information on the coronavirus response of Alamo here: Coronavirus (COVID-19) update from Alamo

  • Full-size (Ford Fusion or similar) is the most frequently booked rental car type from Alamo in New Bern.

  • Alamo has 1 rental location in New Bern. Take a look at our Alamo rental location map to find the best rental cars near you.

  • Yes

  • Yes