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10.0
Very easy, quick, and convenient experience right at the airport. Essentially grab my keys and go. Vehicle was virtually new and very clean. Very happy.Reviewed 14 Mar. 2023
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10.0
Explanation of how some of the controls worked.Reviewed 30 Mar. 2022
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10.0
Cost up compared to prior rentals but what isn't? Otherwise great experience.Reviewed 1 Jan. 2022
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10.0
The customer service was excellent. The truck was brand new and worked perfect for our needs.Reviewed 5 Dec. 2021
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10.0
Everything was excellentReviewed 30 Aug. 2021
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1.9
Very poor customer service to help change my reservation.Reviewed 21 Aug. 2021
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10.0
Linda Kumat and her team made sure everything g was just right. Thank you, Linda.Reviewed 14 Jul. 2021
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10.0
Cons:Prices were fair and representatives were very friendly and helpful.Reviewed 4 Jul. 2021
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2.0
Pros:We didn't like anythingCons:The lady inside was very rude to my husband. She was trying to over charge him by hundreds of dollars. The vehicle we reversed was sold out they didn't really have any good options for us to choose from. We seen an suv but another lady came to outside where we were trying to find a car. She said that's a different class you have to pay more. We settled for a mini van it was horrible. Ended up exchange it in another state. Got another mini van that was way worse. My 7hr trip turned into 12hr since I couldn't go more than 65mph otherwise van would shake horrible and thought something bad would happen. Worse rental experience in my life! Would not recommend to any friends or family. Nothing was said to us for what happenedReviewed 26 May 2021
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8.0
Pros:Car was clean and newCons:Had to wait for 15 minutes with our car sitting 50 feet from us because the booth is understaffed.Reviewed 19 May 2021
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2.0
Pros:I was pawned off on another companies staff because Alamos desk was empty. That was the first sign of poor service. They had no interest in satisfying me whatsoever. They site to substitute a tiny Toyota Corolla for my requested midsize car. When I rejected that I was forced to upgrade and they wouldn’t even cover my upgrade cost. I got stuck with a large daily charge.Cons:Have someone at your desk who knows it’s important to satisfy the customer. I’ll never rent from Alamo again because of this experience.Reviewed 9 Dec. 2020
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10.0
Pros:Clean car . Good mileageCons:Pickup was hard to findReviewed 24 Nov. 2020
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