2.0
Needed to cancel and was not able. Insurance that sold us was not good. Will never book through Kayak again. SadReviewed 8 Sep. 2022
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1.9
The Avis employee at pickup gave me a car which reeked of cigarette smoke and tried to tell me it was just someone's perfume. I insisted on another car, which also smelled like smoke but, since the previous car's much stronger smell was still in my nose, I did not notice until after I had left the lot. The inside of the windows were also so filthy that I had to buy glass cleaner and paper towels to wipe them down myself.Reviewed 2 Sep. 2021
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10.0
Pros:Friendly service, nice vehiclesReviewed 24 Jun. 2019
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10.0
Pros:Service at the location was excellent. Vehicle was excellent.Reviewed 26 Jun. 2018
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6.4
Cons:We called corporate office to extend reservation, and they said we were all set. We had our doubts because the girl my boyfriend talked to seemed confused. When we called the local drop off location, the next day. they said they had no extension on file and charged us a late fee.Reviewed 13 Apr. 2017
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10.0
Pros:The staff upon pickup were very good. The car was clean and in good condition.Cons:Returning was slow as there was only one employee who was staffing the desk, washing cars, and moving cars around the lot. This seems unfair both on the employee and customers waiting.Reviewed 6 Apr. 2017
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2.0
Unable to rent carCons:I was not made aware that a credit card was needed for rentals nor that a soft credit report would be pulled.Reviewed 1 Aug. 2016
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10.0
Pros:Very nice proprietor. Very nice car (upgrade from what I'd reserved). Helpful orienting me to car controls.Cons:Nothing I didn't like but I wish they didn't close so early on Saturday. Had to pay for an extra day because I couldn't get back from my trip by 1:00 PM and there was no option to leave the car and the keys.Reviewed 4 Feb. 2016
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