Find reviews that mention:
2.0
The car was fine. The pick up was ok. When I returned the car, I had to wait one hour. There was one customer at the counter (I was next in line), and two employees. Why did they make me wait one hour?!Reviewed 24 Feb. 2023
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4.0
Any other rental option would be better.Reviewed 16 Sep. 2022
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10.0
Major props to Chris for the excellent service despite me running late! Thank you!Reviewed 1 Sep. 2021
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5.9
The car I got was trashy! It was pretty neat up looking….. I had to take nearly 15 pics of the dents and scratches! The insides also looked pretty beat up. Driving it was not comfort-now at all! They do not take care of their cars! I had rented from Budget few days before that and the difference was like night and day! But the staff was friendly! Would not rent again from here though!Reviewed 24 Aug. 2021
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10.0
Pros:Price was good, and people were nice.Cons:Picking it up could have been a bit smootherReviewed 8 Jul. 2021
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2.0
Pros:They didn’t have the car they was advertisedReviewed 15 Jun. 2021
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10.0
Pros:YesReviewed 20 Jan. 2021
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2.0
Pros:Nothing. Told me they didn’t haven’t care.Cons:Not being extremely rude, and announce they have the right to cancel my reservation at Hertz if they don’t have cars even though it said they do online. Multiple other car agencies said they do not have cars available. Hertz said they did and the man at the desk was very rude and unhelpful.Reviewed 13 Oct. 2020
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2.0
Cons:Poor poor poor. Everything is poor.Reviewed 15 Aug. 2020
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4.0
Pros:Absolutely nothing was positive about this experience.Cons:The Albany Hertz: horribly understaffed with TERRIBLE service. Car rentals usually require some amount of patience, but this place is horrible. The phone rings off the hook, the wait is at least an hour, and they are totally understaffed.Reviewed 30 Jul. 2019
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2.0
Pros:NothingCons:EverythingReviewed 28 Mar. 2019
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4.0
Had to pay an extra day that I didn't want!!!Cons:I rented a car from Wednesday thru Sunday for a specific amount of money. When I picked up the car I was told they were closed Sunday and I would be charged for an extra day till Monday. They said if I had a problem to take it up with the on line place I rented it with.Reviewed 27 Nov. 2018
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