8.0
The young man who helped me (SDSU student) was very good at his job. He was quick and efficient and gave excellent customer service. The Toyota Corolla I was first assigned had been driven by a smoker. The cigarette smell inside the car was pungent and unacceptable. I returned to the office and the young man, without hesitation, gave me keys to another car. Biggest frustration is not being able to contact the car pick up/drop off locations directly with questions. I had no idea what their hours of operation were and BARELY made it to drop off before they closed. There is no optional late drop off, no way to leave keys, etc. If I had been 8 minutes later, they would have closed and I would have missed my flight trying to deal with the car situation.Reviewed 20 Apr. 2023
review from![kayak]()
5.2
Pros:the carCons:poor customer service. office was closed, owner wouldnt answer and the only employee there had no keys to the office.Reviewed 20 Aug. 2018
review from![kayak]()
8.0
Pretty good expierience.Pros:Great gas mileage ran and drove great, comfortableCons:Car not clean inside. I found trash under seats. Did not have windshield washer fluid. Sirus was preview only.Reviewed 12 Jun. 2016
review from![kayak]()
10.0
Quality service and productPros:Very nice vehicle. made a long drive pleasant. Car was ready on arrival, fast friendly service.Cons:everyhing was fineReviewed 10 Dec. 2015
review from![kayak]()