10.0
we loved our experience. great customer service. awesome, new vehicle. they even found us an additional discount!Reviewed 24 Aug. 2022
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10.0
This was our first time renting a cargo Van so we didn't know the comfort level. I guess you can't really do anything about the seats. I definitely would rent from Hertz again!Reviewed 26 Jan. 2022
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10.0
truck was not clean or fueled when I picked it up.Reviewed 6 Jan. 2022
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10.0
helpful and friendly staffReviewed 22 Sep. 2021
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5.9
The service at both counters was great. The Nissan Rouge is a fine car The price was reasonable considering the COVID-19 demands my only complaint is that the rental car was black and the AC had a hard time keeping pace with the heat. We had day time temps above 112. I think you should use light-color cars in the desert southwest wish I could attach the snapshot of the melted plastic glass from it sitting in the cup-holder in the afternoon JerryReviewed 10 Sep. 2021
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10.0
Pros:The staff was really friendly and helpful. They went above my expectations to make my experience memorable.Cons:They forgot to show me where the button was to open the gas tank. But I was able to find it after some digging. Not a problem at all.Reviewed 20 Apr. 2021
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7.6
Cons:Pickup and drop off was a little time consuming.Reviewed 19 Sep. 2019
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6.0
Cons:No place to park your car. In a dealership and really slow service. Our car was not ready when we arrived.Reviewed 1 Mar. 2019
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9.6
Pros:We rented a Toyota Camry and traveled well over 1000 miles. The rental process was smooth and the car was comfortable.Cons:The car wasn't vacuumed well when we picked it up. We had to send it back to be cleaned.Reviewed 6 Aug. 2017
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2.4
Pros:Nothing about the company. The car got decent gas mileage. It was dinged up when I got it so I took pics to make sure they didn't try to say I did it. They just hand you the keys without any inspection.Cons:They are scam artists. Like used car salesmen, you come back and they tell you that you have to pay MORE! I paid for a full tank of gas when I already filled up the tank of gas when I returned it!!! And in CA, gas isn't cheap!Reviewed 21 Jul. 2017
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10.0
Pros:Pick up and drop off were easy and prompt. The Heryz employee was knowledgeable and friendly. The car was ready and clean. We experienced no problems.Reviewed 10 Jan. 2017
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2.0
Didn't have the car we reservedPros:NothingCons:When we arrived to rent the car we reserved online, they told us they didn't have the car and we would have to upgrade "three tiers" and pay for the upgrade. We walked out and rented a car at Enterprise.Reviewed 16 Oct. 2016
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