10.0
Professionalism of staff. Ease of pick up and drop off. FlexibilityReviewed 10 Aug. 2023
review from![cheapflights]()
2.0
Reserved a minivan online. Arrived and was not available. Stated that some were coming in and they would put me on a wait list for one. After 30-45 minutes they stated that they would not be able to provide one. Forcing me to scramble and run around to each rental provided to see if I could find an alternate sourceReviewed 17 Apr. 2023
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8.0
The car was not cleaned (inside or out) after the previous renter.Reviewed 24 Oct. 2021
review from![kayak]()
5.2
Pros:The staff was friendly and helpful.Cons:The vehicle had a very strong smell of weed that lasted through the entire trip. Vehicle was definitely not ready and clean to be rented out again.Reviewed 7 Sep. 2020
review from![kayak]()
10.0
Pros:Staff at GSP and Newcastle DE friendly and helpful.Reviewed 27 Jan. 2020
review from![kayak]()
10.0
Pros:very easy drop offReviewed 9 Apr. 2019
review from![kayak]()
10.0
Pros:Promptness and ease of completing the transactionCons:NaReviewed 30 Apr. 2017
review from![kayak]()
6.8
See above reviewPros:See above review (for Philadelphia)Cons:See above review (for Philadelphia)Reviewed 27 Sep. 2016
review from![kayak]()
3.6
StinkyPros:Liked the customer service agents. They were awesome.Cons:The car smelled..no REEKED..of cigarettes. Someone didn't charge the $250 fine for smoking in the vehicle I guess. Also the tires had limited tread and the vehicle was all over the highway. What an awful experience.Reviewed 14 Oct. 2015
review from![kayak]()