8.0
Very good experience. Easy check in and vehicle pickup. Drop off as well couldn't have been easier. High ratings all around !!Reviewed 20 Mar. 2023
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6.0
Staff was very kind and helpful, pickup and return very easy. What surprised me was that at my reservation the estimated costs were $363.03, but when I picked up the car it was $724.37 and I don‘t exactly know why they were doubled. It would be fair if your offer listed the full charges. So unfortunately I can‘t recommend Kayak/Avis after this experience. Yours DieterReviewed 30 Dec. 2022
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4.0
Avis did not have the car I reserved. They gave me a smaller car. Not happy as my colleague is tall and was not able to sit comfortably. Hope Kayak can compensate me in some form. I appreciate itReviewed 20 Nov. 2022
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10.0
They gave me a free upgrade due to the minivan I reserved was not ready. By the Tim I went to pick up the vehicle the minivan was ready but gave me the free upgrade anyway since I had to wait a couple hours extra to pick up.Reviewed 20 Oct. 2022
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10.0
More expensive than England otherwise on parrReviewed 8 Oct. 2022
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2.0
Not only was the car I requested not available but they had no car available. They left us stranded with no apologies. I will NEVER use AVIS again. No apologies, nothing.Reviewed 7 Oct. 2022
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10.0
I loved the truck, everyone was super nice, whole experience was greatReviewed 19 Aug. 2022
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10.0
Very good service both at pick up and drop off. We were an hour or so late of our scheduled drop off time and there were no problems. I would recommend that you make sure to have the contact information for the LOCAL rental dealer in case of time delays or other issues.Reviewed 2 May 2022
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10.0
Everything was great! The staff was very respectful and polite.Reviewed 14 Oct. 2021
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7.9
The car was great. Very clean and a nicer make and model than I was expecting. Staff were courteous, and check-in and return were both quick and easy. A bit pricier than I'd have liked, but I decided to rent the car fairly late, so I expected that to some extent. I did wish they'd been able to give me a ride home, though, as our actual car is in the shop.Reviewed 19 Aug. 2021
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5.9
I liked the fact that I was still able to pick up a rental car. The customer service could have been more professional. The price of the rental was $225.00 more than the price I agreed to at the time I made the reservation.Reviewed 10 Aug. 2021
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6.0
Pros:I liked being able to book my rental online.Cons:When we arrived to pick up the vehicle, the van that I requested was not available. The van we requested would have had more space for our belongings to fit. The Pathfinder we received was very limited. We also had a price quoted online, and had I not had an issue with it, I would have been charged almost $200 more than I originally agreed to. Even though the pathfinder is a great vehicle, we needed exactly what we requested. Especially since we'd reserved the van at least two to three weeks in advance.Reviewed 12 May 2021
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