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10.0
Both at the check in and check out the representatives were polite and friendly.Reviewed 20 Jan. 2023
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10.0
Quick and easyReviewed 10 Oct. 2022
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2.0
During the rental period the car I was driving was recalled by ford. My experience with the competency of the road side assistance company (Urgent.ly) was horrific! The competency of the Urgent.ly staff and the communication with the rental was terrible. The short story is it took more than 6 days to coordinate a swap of vehicles and in the end I was the one who provided a solution. Not sure what I would have done if I was stranded with a broken down car.Reviewed 29 May 2022
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2.0
Pros:Staff was awfulReviewed 8 Jul. 2020
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4.0
Pros:The staff was niceCons:Checked the availability online before I made my plans and booking. They said they had a truck...didn’t get my car until almost 2 hours after my reservation and it wasnt even a truck. They should have given us a deal for our troubles but instead it was more of a oh well this is what you get attitudeReviewed 3 Mar. 2019
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10.0
Pros:Everything was just great.Reviewed 2 Feb. 2019
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10.0
Pros:Easy pickup/easy return. The vehicle was extremely easy to drive and had upgrades such as power lifts to make handling of luggage easyReviewed 14 Sep. 2018
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10.0
Had a great time.Pros:Vehicle was awesome.Cons:Great fuel economy .Reviewed 1 May 2017
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6.4
It'd be nice if they actually cleaned the car befoPros:The car was very comfortableCons:The car was only superficially clean. Anything that wasn't easily accessible, like the cup holders and storage compartments was filthy. Also, the car wasn't in great mechanical shape; warning message that it needed an oil change showed up. Also, car appeared to have a questionable fuel injector; acceleration would stutter at times.Reviewed 20 Mar. 2017
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8.0
Courteous and friendly staff but car was dirtyPros:Car had no fuel when I picked it up but the staff refueled it for me and allowed me to return it without filling it back up. When I noticed the pet hair I called the rental location to advised them and they placed a note in the rental agreement that I would not be responsible. No hassles upon returning the car despite the 2 snags when I picked it up. Staff was very courteous.Cons:- When I went to pick up the car it had no fuel. - Signs on the counter saying that there will be a $150 fine if the car is found to have pet hair or ashes. after getting home and folding the back seats down to pack the car, pet hair all over the floor. - car was generally not very clean on the inside (outside was very clean).Reviewed 11 Nov. 2016
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4.4
Would not rent vehicleCons:Policy did not allow me to rent the vehicle bc I was from another state.Reviewed 28 Sep. 2016
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7.2
Pros:The Hyundai Elantra was an excellent car in very good running condition.Cons:Pick-up in Greenville was very, very slow. The agent was distracted and inefficient. Rest room was out of commission.Reviewed 28 Sep. 2016
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