10.0
The whole process couldn't have been smoother. We got an almost brand new car and pickup and drop-off was seamless.Reviewed 9 Apr. 2023
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10.0
Total friendliness …….. easy access……. Wonderful experience!!Reviewed 6 Aug. 2022
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2.0
Showed up to get the car and nobody was at the counter.Reviewed 5 Jun. 2022
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8.0
They were short staffed so we waited in line over an hour to pick up our car. Phoenicia was wonderful however when we realized I had booked the car at the wrong airport. She was able to cancel the reservation and rebook us in a brand new car.Reviewed 12 Mar. 2022
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6.0
Price too muchReviewed 9 Mar. 2022
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2.0
Got to terminal representative, and, “No cars” That’s right -$40 Uber ride. No cars. Did not care. Said maybe Budget has cars…. Not what I wanted from my “reservation”. No cars. Never again.Reviewed 26 Nov. 2021
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5.9
Final bill was higher than the highest estimate and no explanation was offered. The bill should have been at the base rate with taxes/fees. I had to call days later for a breakdown of final charges. Vehicle was ready as promised (even early) and very clean. Pickup and drop off was very easy.Reviewed 28 Aug. 2021
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1.9
I ended up canceling because I could not pick up the car early. Was disappointedReviewed 31 Jul. 2021
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6.0
Pros:Staff was friendly, drop off easy. The SUV we had reserved was not available and there were limited other options available.Cons:Getting the type of car we had reserved and expected.Reviewed 5 Jan. 2021
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8.8
Cons:Gas tank couldn’t be operated. Needed instructions . Very specialized .Reviewed 4 Apr. 2018
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10.0
Easy, convenient drop offPros:ConvenienceCons:NothingReviewed 23 Oct. 2016
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8.8
Pros:Quick check in/ out. Nice car !Cons:Needed a wash , bugs all over winshieldReviewed 28 Apr. 2016
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