8.0
I liked the pickup, however drooping off at another location was not as good as I had to figure out the Dropbox procedure after being told it would be open and staffed.Reviewed 14 Aug. 2023
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10.0
Shorter wait time for pickupReviewed 1 Jun. 2023
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6.0
Need more staff. Long wait timeReviewed 21 May 2023
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8.0
I got to the airport early but the Avis clerk was able to take care of me before I was supposed to pick up my car anyway.Reviewed 3 Aug. 2022
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6.0
We r NON smokers and car was smelling of smoke when we picked it up but we have no time to complaint as we r in hurry to get to Ohare airport.. we dropped car same day and all set… receipt of 222 usd was done and all set… to our surprise and shock we were charged additional 400 usd for smoking charges.. this is outrageous and kind of insult to us … we never got an email about charges and only noticed it on our credit card statements.. that’s rude and dangerous and mischief on Avis part to cheat customers.. We called Avis and we’re told smoking charges would be refunded but this Shud never have happened… Infact I am extremely disappointed with that allegation of smoking charges on non smokers.. God knows how many customers are charged with these charges without their knowledge and this is malicious from Avis I will never take Avis from now…Reviewed 15 Jul. 2022
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9.6
Cons:There weren't any cars initially when I went to pickup my car because they were being cleaned. Shortly after checking in though, more cars became available.Reviewed 18 Nov. 2019
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10.0
Cons:Avis at Kalamazoo Airport was great. Quick and friendly.Reviewed 11 Nov. 2019
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7.6
Pros:Pick up was easyReviewed 3 Sep. 2019
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8.8
Cons:The first guy I dealt with wasn't helpful and even if I initially made an earlier reservation, he said a vehicle wouldn't be ready for several hours.Reviewed 11 Jul. 2019
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4.0
Cons:The number of vehicles available to choose from - it was two.Reviewed 21 Mar. 2019
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10.0
Pros:So easy! Friendly fast and no line!!Reviewed 24 Sep. 2018
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10.0
Pros:Courteous and fast check out.Cons:No cover when turning the car in, it was rainingReviewed 4 Sep. 2018
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