Received a smaller car than I paid for. It was not clean.Reviewed 4 Oct. 2022
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10.0
Pros:Fast picking up, well maintained vehicle, easy drop off!Cons:NothingReviewed 23 May 2021
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2.0
Pros:Pickup was easyCons:After I picked up the car, I got out of the lot and realized the tank wasn’t full. Then, when I got to Houston and returned the car on a full tank, I was charged fifteen dollars for “fuel service” when I just put 30 dollars in the tankReviewed 20 Dec. 2020
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8.0
Cons:There was old trash in the glove compartmentReviewed 30 Nov. 2020
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2.0
Pros:NothingCons:Avis staff would not rent a car to me. Had to go next door and rent from budget rental cars. They were fantastic, with no issues.Reviewed 21 Apr. 2020
Pros:The staff was very friendly. I give them a thumbs up. The car they gave me was excellent.Cons:Since they did not have the Ford Escape that I reserved, they gave me a Ford Edge but did not mention an upgrade fee. I'm a Preferred Avis renter and figured they are just giving me a better car. Anyhow when I return the vehicle, I get hit with the higher fee and gas charge.Reviewed 25 Jul. 2019
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6.4
Cons:Waited with a handful of other people for an hour at 1am to get our cars. Reservation system runs on DOS. Dot matrix printer kept jamming. Got charged the wrong rate. Fuel tank wasn't full on pickup. Exit attendant said he noted it. Got charged for fuel service anyway when I brought it back at sameReviewed 23 Apr. 2019
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3.6
Pros:I liked the car and discount provided. The employee who assisted me was helpful and kind. She had a positive attitude.Cons:I arrived at the rental plaza a bit before 11pm on a Friday night and left around 11:30. There were only two people working at Avis. The two ladies had to work the country and at times go and get the car for customers. When I arrived there were about 8 people in front of me, when I left 40.Reviewed 20 Feb. 2019
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10.0
Very EfficientPros:I was in a hurry to drop off my car so that I could get to my flight at KCI. The drop off was so efficient that I could essentially get out of the car and walk straight to the airport shuttle. Very nice!Reviewed 8 Dec. 2018
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8.8
Good value and car,Biiling issue stunkPros:Good value and car,Cons:Biiling issue stunkReviewed 8 Jan. 2018
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Other car rental agencies at Kansas City Airport scored