10.0
The process of pickup and drop off were both very efficient. The staff is very kind, polite and knowledgeable. From the shuttle pickup, I was treated disarmingly nicely. With what felt like genuine kindness and consideration. The car was clean and it ran well, and I had no issues at all over the 10 days I drove it. At the end of my stay, I was late getting to my flight for drop off and was in a bit of a rush, and they were sensitive to this without me even noting it. They timed the shuttle so it was ready to go right when they finished processing my return. I will definitely use Avis when returning to Guadeloupe. First class service.Reviewed 20 Apr. 2023
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8.0
The car was great. However, in this day and age every car should have GPS. I was disappointed that the car did not. The airport shuttle pick up could have been better organized; a billboard listing the schedule would save lots of uncertainty.Reviewed 25 Feb. 2023
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10.0
The process was really smooth. They have a shuttle service to take customers from the airport to the rental place (and back on return day). They will charge (pending) a deposit transaction on your card. Other than this, everything is quite easy. The car was in perfect conditions and the staff was great when my French was failing me.Reviewed 8 May 2022
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4.4
Pros:The roads were French - but CAUTION RADAR TRAPS EVERYWHERE IN FRANCE GUADELOUPE, ATTENTION LES TOURISTES, ILS ENVOIENT LES AMENDES PAR POSTE FRANCAISE...Cons:AGENCY IS FAR OFF AIRPORT, THE RATE IS ONLY A FRACTION OF THE CHECK OUT COSTS. THE 1 MILE OVER THE SPEED LIMIT RADAR TRAPS, ARE $100 EACH, THEY ARE RIGGED FOR TOURISTIQUES VISITEURS, THEY WILL GET YOU THROUGH FRANCE GOVT, TRULYReviewed 28 Jan. 2019
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7.2
Pros:Nice little car at an okay price.Cons:People were not helpful. Took a long time to fill out paper work. Return was confusing - got conflicting instructions from different people.Reviewed 13 Feb. 2017
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6.0
Good gas mileage but poor lighting from headlightsPros:The car was clean and automatic like we requested and got good gas mileage.Cons:The headlights barely lit up anything in front makin seeing the roads very difficult and dangerous at night unless we used the high beams which isn't possible when there is oncoming traffic. Also, the agent was late for dropping off the car in morning causing us to almost miss our flight since there were a lot of folks waiting to drop off in morning with us.Reviewed 31 Jan. 2017
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5.6
Cons:They required a $2000 deposit on top of the rental price unless we purchased insurance, even though my credit card had equivalent insurance. Then even when we paid the extra $180 for insurance they required an additional $600 deposit on top of the rental price.Reviewed 23 Jan. 2017
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8.8
Picking up the car took a very long timePros:The price was much lower than competitors, excellent value!Cons:Picking up the car took an hour! Service was very slow.Reviewed 28 Nov. 2016
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